Le Jardin Hotel Haute Couture

9.4

Exceptional

42 Guest reviews

9.4

Exceptional

42 Verified Reviews

Read all reviews

Cleanliness9.6/10

Service9.4/10

Comfort9.6/10

Condition9.4/10

Amenities9.4/10

Convenient location, extreme comfortable room, great breakfast and very friendly and helpful staff.

Amazing hotel breakfast was fantastic catered for my GF. Rooms were clean beds were comfortable. Rooftop bar for new years was so good. Staff couldn't do enough to help us. Chris was outstanding nothing was too much trouble for him. Great location. We would definitely stay again Thank you

Excellent stay!!

Lovely spacious room with 2 bathrooms and a living room area. I can't say enough about the staff at this hotel. They are AMAZING!!!!! We also ate at the November restaurant on the 12th floor and the food was excellent. Highly recommend this hotel!

Easy stay

Good front of house staff, clean and in an interesting area with some excellent restaurants. Large rooms, by Hanoi standards, coupled with real windows. The suite didn't have great views, but the room had a lake view. Breakfast fine, roof top bar lovely, pool quiet and refreshing when we used it.

Good experience

Great find, close to West lake and near to some good restaurants and Activities. Roof top bar was lovely, breakfast fine. We used the swimming pool which was cool after a morning of sight seeing. Rooms are surprisingly spacious for Hanoi, (we didn't try the spa or restaurant). As everyone says, front of house staff are helpful and lovely.

Highly recommended!

We had a really spacious suite, which was silent (no sounds from the bustling streets below!). The staff were incredibly helpful and lovely - especially Chris, who spent time with us on arrival to give us some really helpful advice on where to visit and trips to go on. It was really appreciated. The staff went above and beyond what we would normally get from hotel staff - they even spoke with and translated with taxi drivers and tour bookings for us. Would definitely recommend.

The rooms are a little small, but the service was absolutely exceptional. Every staff we encountered was competent and professional. Rachel the supervisor went above and beyond in every way. We had lots of luggage and the bellmen were also great. The room is a bit small and shows some wear or tear, however, it was clean and we did have everything that we need. The breakfast variety was smaller, but it was most definitely sufficient and tasty. We had a short stay so we did not use pool or gym and cannot comment on them. I would most definitely return if we were to visit Hà Nội again. Thank you to everyone at Le Jardin Haute Couture.

Skybar was great feature.

The staff was amazing and the hotel was beautiful and clean!

Fun location, great well trained staff. Room sizes and the conditions were okay.

Breakfast was amazing and the rooms was nice

Comfortable bed, ok service

Good bed and clean rooms. Breakfast was basic and the water in the shower would go from cold to hot.

service with a smile!

Great customer service! Thanks for everything, Christian!!!

Great place to stay- highly recommend

Friendly and hospitable staff. Went out of their way to answer and help with all our questions.

Property looks brand new and was just remodeled. Staff at check in go out of their way to help . They assembled my babies crib right away. Breakfast had many options. Loved the ice Vietnamese coffee. Pool view is amazing. Bar looks beautifully lit at night . Room is so comfortable.

Christian who worked at the front desk was most pleasant

The place offers gold star service, facilities, comfort, cuisine and very very welcoming and accommodating. Chic, gorgeous design, soundproof, spotless, competitive price. Staff are very kind and efficient.

Exceptional services, the rooms are spacious with top quality comfort and furnishings, the restaurant is world class at a very competitive rate. Le Jardin staff take such pride in their gorgeous hotel and ensure your experience is met with professionalism, courtesy and such kindness!