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12 Jun 2025
Thursday
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13 Jun 2025
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2 Adults - 0 Child
1 room

Le Jadis Beach Resort & Wellness - Managed by Banyan Tree
8.0

Excellent

153 Guest reviews

8.0
Excellent
153 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.2/10
Comfort8.8/10
Condition8.2/10
location8.0/10
Neighborhood7.2/10
Amenities7.2/10

Baie aux Tortues, Balaclava, Mauritius. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
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Hotel Description

Located in Balaclava, Le Jadis Beach Resort & Wellness - Managed by Banyan Tree is by the ocean, within a 10-minute drive of Turtle Bay Marine Park and Mauritius Aquarium. This beach resort is 5.7 mi (9.1 km) from L'Aventure du Sucre and 5.8 mi (9.4 km) from Sir Seewoosagur Ramgoolam Botanical Garden. Make yourself at home in one of the 55 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 185
  • Christmas Eve (December 24) Gala Dinner per child: EUR 93 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 250
  • New Year's Eve (December 31) Gala Dinner per child: EUR 125 (from 3 to 11 years old)

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Russian

English

Italian

Indonesian

French

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Coffee/tea in common areas

Hiking/biking trails nearby

Laundry facilities

Television in common areas

Garden

Library

Free breakfast

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Spa treatment room(s)

Meeting rooms

Wedding services

Designated smoking areas

Pool umbrellas

Billiards or pool table

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 4

24-hour business center

Conference space size (feet) - 1776

Conference space size (meters) - 165

Number of meeting rooms - 1

Number of outdoor pools - 2

Conference center

Snack bar/deli

Turkish bath/Hammam

Parking (limited spaces)

Bicycle rentals on site

Free self parking

Computer station

Number of bars/lounges - 2

Number of poolside bars - 1

Number of swim-up bars - 1

Beach umbrellas

Free beach cabanas

Free pool cabanas

Beach sun loungers

Pool sun loungers

Beach towels

24-hour fitness facilities

Terrace

Babysitting or childcare (surcharge)

Books

Evening entertainment

Couples/private dining

Private picnics

Proposal/romance packages available

Banquet hall

Gated community

Outdoor furniture

Walkway to water

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Handrails in stairways

Hotel reviews

8.0
Excellent153 Verified Reviews
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Cleanliness8.4/10
Service8.2/10
Comfort8.8/10
Condition8.2/10
location8.0/10
Neighborhood7.2/10
Amenities7.2/10
10/10
Exceptional
Gaynor, 13 Feb 2025
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Get a massage!!

Facilities and rooms second to none with particular mention of the spa which offered amazing yoga and massages - we came back our honeymoon on excellent shape, thank you Nadhin!!

6/10
Fair
DOOSHYANT, 11 Dec 2024
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The property is beautiful. Lots of greenery. Not honeymooners nothing is available for honeymooner. We were advise by the reservation agent of the hotel, but no special offer were given to us as honeymooners

10/10
Exceptional
Zahrah, 05 Aug 2024
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Thank you to all the lovely staff who work here that made our stay amazing. This hotel is located about 50 minutes from the airport. It’s tucked away and great for privacy. My husband and I stayed in the luxury ocean front pool suite. The view of the ocean from the balcony and infinity pool was tranquil and lovely to wake up to everyday. There is ample room for two people in this suite. Great storage in wardrobe to put all your belongings away. The dressing area includes two sinks and 4 big mirrors. The bathing area has a lovely shower with hamam and big bathtub to relax and take in the amazing views. The bed was very comfortable, the pillows could be better (I think you had the option to upgrade pillows, I just didn’t get round to it) full mini bar and snacks - as we don’t drink alcohol they changed the free wine bottle to a non alcoholic apple juice. The food menu in all restaurants were great, I believe there is something for everyone! The seafood is some of the best I’ve ever tasted, everything was so fresh. Our suite was cleaned 1-2x a day and two bottles of water were provided daily. Extra thank you to Zahra, Jayshri, Jagdesh and Aniketh for making our stay perfect. (Sorry for any misspelling) Minor improvements- adding a mirror into the main suite area as the lighting was quite dull in the dressing area when applying makeup. Overall, we had an amazing experience and would definitely recommend.

10/10
Exceptional
Darren, 24 May 2023
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10 Perfect Days

Romantic get away at le jadis for 10 days in an ocean front luxury pool suite. AMAZING. 6 🌟 my wife and i felt very welcomed. The staff were such beautiful people , very friendly and accommodating. It was actually sad to leave. Nothing was too much trouble from the chefs, bar staff, frobt We are already planning a return visit.

10/10
Exceptional
Nokwanda Lucia, 03 Apr 2022
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The stuff was very friendly From the front desk to our room we enjoy our stay we wish had enough time to spend

8/10
Excellent
Hubert, 21 Nov 2021
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Hotel only replied to an email I sent with some request 72hrs I sent it.

4/10
Poor
Verified traveler, 27 Feb 2020
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My boyfriend and I stayed in an ocean front pool villa for 3 nights. While the room is gorgeous, and just like the picture that is the only positive they have to offer. For an $1,800 stay you would think we wouldn’t have to kill GIANT roaches ourselves at 3am. Housekeeping came, killed 5 and left a can of raid with us. They were apologetic and I wouldn’t have left this review except I left my coat there and after 3 days of calling no one will respond. They continuously tell me someone will call me back, and now they won’t even pick up my phone calls. It is clear someone stole it as well as my boyfriends YSL cologne. The food is mediocre, and the drinks are outrageously overpriced. The beach leaves much to be desired. If you have the money for this resort, try LUX Le Morne instead.

8/10
Excellent
Verified traveler, 24 Nov 2019
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Luxurious

Amazing property.. Had the buffet dinner. Food was quite okay, nothing great at 50euros per person.The activities (snorkeling, water skiing etc) provided are great.Rooms are excellent.

10/10
Exceptional
Verified traveler, 21 Nov 2019
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Kiran, Renu, Ajay and Raj made sure my wife and I stay was excellent. The staff makes this hotel. If you are visiting Mauritius this is the olave to stay. All regards

6/10
Fair
Verified traveler, 23 Aug 2019
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Property felt dated, breakfast choice very limited and average quality compared to Westin a few minutes along the beach.

6/10
Fair
Verified traveler, 10 Jul 2019
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Limited dining, room service stuff need improvement Dark color of the ocean because the Rocks, ocean pool suites (pool) need maintenance low water level in pool Location of the hotel vary far

8/10
Excellent
MATTHEUS JOHANNES, 25 May 2019
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Very friendly staff and great service.

8/10
Excellent
Verified traveler, 16 Mar 2019
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Excellent service from all the staff at the resort. They are all so very kind and very accommodating to our every need. We went with our 8 month old baby and the resort staff were always so attentive. All our requests for our baby was met with a positive answer and a smile! Very luxurious resort and spacious rooms. There were times where our in-suite pool towels were not replaced but when requested, they were delivered to the door promptly. Unfortunately our tv stopped working 2 nights before our departure. They did try to fix it on numerous occasions but could not and eventually wanted to move us to another room but we declined given the short time left. We thought there would be some sort of other compensation for this but when we checked, this was not the case. Overall an excellent resort and would definitely return. The highlight is the friendliness of the staff!

10/10
Exceptional
John, 15 Feb 2019
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Fantastic resort

Superb hotel, fantastic staff who couldn't have done more to help our 10 month old stay occupied and welcome us all as a family. We had a beachfront room with pool... 100% the best rooms in the resort although Oceonfront looked good too

10/10
Exceptional
David, 17 Jan 2019
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Very nice smaller boutique hotel.

I was in Mauritius on business and decided to stay a couple days to relax. The hotel is only 15-20 minutes from Port Louis. The staff are very friendly and helpful throughout the hotel. I was very pleased that they accommodated a late check-out since my flight was at night. Many hotels are loath to do so. The main pool is quite interesting as it replicates the beach. The pool is filled with sea water right from the Indian Ocean and surrounded by sand. There’s also a traditional lap pool and many rooms have private pools as well. The food at both restaurants was good and wait staff were appropriately attentive. The breakfast buffet, however, was typical and uninspiring. Excellent WiFi throughout the property was a pleasant surprise.

8/10
Excellent
Verified traveler, 03 Dec 2018
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Great hospitality and nice place to stay along the shore

8/10
Excellent
Ohana, 14 Nov 2018
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If you are used to a 5 stars hotel, you would rate it as a 4 star because it wouldn't be fare to consider this a 5 stars comparing to others(REAL) five stars. The staff is amazing, extremely helpful and make it feel a 5 star but the hotel itself, has some things that need to be improved and updated. the beach doesn't give you the best view of beaches in Mauritius since the water is not clear as in the other sides of the island like Northwest and East coast. So, it was a bit disappointing for us. The dinner buffet was expensive,around 50€ pp, since it is a buffet it should be cheaper.The rest was good.

10/10
Exceptional
Brian, 12 Nov 2018
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I REALLY enjoyed the care of the staff and the atmosphere of the resort. It was very relaxing and enjoyable. I think overall, the only two things I may mention are the breakfasts (although good and plentiful) were the same every morning. Even small variations in the food selection would have been great. The second was the fact that we had booked the resort as an adults only resort, so we were surprised to see people with children at the resort. It was not an issue and the children were fine, but it would be appreciated if it were clarified as expedia's site stated adult resort.

10/10
Exceptional
Verified traveler, 14 Oct 2018
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We really enjoyed our stay at Angsana for our honeymoon. It was quiet and peaceful with very friendly and helpful staff. About 15 minutes to Port Louis and Grand Baie which was just enough distance to be able to travel in there for dinner etc The highlight for me there was the Day Spa and the facilities.

8/10
Excellent
Verified traveler, 09 Oct 2018
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Excellent rooms, excellent staff. Great spa. Great veiw. Good restaurant ..good food. The beach in front of the hotel is ok. Unfortunately no restaurants or entertainment in surrounding areas

6/10
Fair
Verified traveler, 23 Sep 2018
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The room (beach front villa with pool) was really nice, well maintained, clean albeit not too private. Heated pool was essential, it would have been unusable otherwise. The room was the highlight of our stay. The beach is incredibly tiny and dirty. YUCK! The rest was average (food) to very disappointing (service). Our room was not cleaned during the day any of the days. Come back at 4pm each day, still not serviced. Had to call every damn day and ask for cleaning, fresh towels. Not my idea of how an $800nt stay should be. Turndown never happened. They apparently don't do turndown until well after 8pm but by then we just wanted to sleep. We never got water the last morning and had also run out of toilet paper and called to have it replenished - never happened! No toilet paper all morning! We Americans are not used to a bidet, so this was unwelcome. To add insult, the drinks were about $15 each and could not detect any alcohol whatsoever in them. I would not stay here again. The beach is gross, not pretty at all !! and the location is not near anything worthwhile. If you must visit Mauritius, stay down near La Morne maybe. Or just go to the Seychelles instead because it's so much prettier.

10/10
Exceptional
Walter, 19 Sep 2018
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Luxurious hotel with great views

Wanted to relax completely before heading to Africa for a 3 week safari and this is the perfect destination for this. As I am unable to eat seafood I found the dinner menu options that didn’t include seafood a little underwhelming. I didn’t complain to anyone but Paul the manager diligently visited all the tables looking for feedback. To my surprise the constructive feedback was immediately addressed. At their initiative the next day the chefs met with me to plan my dinner meal the next 2 evenings which were really high quality preparations. Nothing felt like it was too much trouble, all the attention was almost embarrassing.

8/10
Excellent
Verified traveler, 12 Sep 2018
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The resort was one of the most beautiful resorts I’ve ever been to. The bad things are the staff resplonse to me was very slow and the gym room was small.

10/10
Exceptional
ABDALLAH, 03 Sep 2018
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romantic stay

got the beachfront suite for 3 nights one week ago. The stay was nice and enjoyed the private pool. Room was clean and very satisfied with its size, path, and shower. The bed was comfortable. Privacy of private pool was good but could be enhanced. I wished if terrace had better privacy. Food options for dinner is limited to 4 main dishes. Overall experience was excellent.

8/10
Excellent
Usman, 03 Jul 2018
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Good place for Honeymoon

Generally good destination for a honeymoon especially for ths price as similar packages in the area were almost double the price. Excellent service from all of the staff with a smile. Food and service in Oryza restaurant was fantastic with Chefs Suardi and Curtis more than happy to prepare any meal that was requested. There's not much outside of the resort except overgrown fields and trees. Further out there are a few places to go to including Port Luis and Grande Baie. Of course there are the many catamaran day trip/ excursions to the various islands and other water based activities that can be booked. Rooms could do with some extra maintenance and attention. I.e. switches and sockets don't work, sliding door didn't close and pool.heatwr was broken (repaired after multiple request to check it out). Rooms were nice spacious with areas to rest and relax both inside and out on the terrace/ balcony. The spa and vitality pool were a nice place to go to relax and has complimentary access. As well as this there are a number of complimentary water activities that can be carried out at the resort including kayaking, windsurfing and glass bottom trips.

6/10
Fair
Verified traveler, 01 May 2018
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Slow service and missing basic amenities

Hotel staff is slow, I called 4 times to come take out the dead lizzard out of my pool

10/10
Exceptional
Hajrah, 17 Apr 2018
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Perfect

We just checked out today. We spent 2 nights. We had a great time for my husband's and son's birthday. The food was amazing. I really loved that dinner was a 3 course meal and not a buffet. The thing with buffet is that there are so much food that I can't decide what to go for and end up not eating well. The service was outstanding. Special thanks to Janvee at the restaurant. She was a doll. Always ready to help and provide us with what we need. My son, Zakariya, had more fun than us. He loved that there was a pool on the balcony. He loves swimming. I am trying to find something to complain about but I cannot find any. I call to ask for toothbrush and literally 2 minutes later, someone brought it. I called for bell boy and immediately after, he rang the bell.

10/10
Exceptional
Verified traveler, 19 Mar 2018
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The only concern is that the dinner is so expensive. Also, the a spa price is overrated.

8/10
Excellent
Shiraaz, 06 Nov 2017
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Beachfront pool suite

Great room Easy access to beach Small cosy resort

8/10
Excellent
Verified traveler, 18 Aug 2017
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Good hotel.

good stay.

10/10
Exceptional
Stephen, 16 Aug 2017
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Great for a lazy stay

The hotel is ideal for people who like to stay on-resort. There are lots of watersports, included in the package, including jet-skiing. There are a number of pools, spa facilities, gym, pool table and a beautiful beach. The beachfront private pool villa we stayed in was phenomenal. There really isn't anything else in walking distance in the local area other than alternative hotels. The town of Grand Baie, which is quite nice and situated on a beautiful lagoon, is about a 15 minute drive away. The beach is really beautiful but not very long as it is closed off on both sides by rock banks. You'll have to visit other beaches in the locality if you like long walks on the beach. The food was excellently prepared at breakfast, lunch and dinner. But if you have a restrictive diet like me (no red meat and no dairy) there wont be much to choose from. That was the only real issue I had with the hotel as I ended up eating the same handful of meals for most of the stay unless we went outside. The staff are very friendly, the pool / bar guys are brilliant at keeping your drinks topped up and great fun too. My wife and I stayed for 12 days and loved it.

10/10
Exceptional
Mohamed, 09 Aug 2017
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Extraordinary

Extremely good service. Special thanks to Kiran, the chefs and all the guys out there

8/10
Excellent
Neeraj, 05 Jul 2017
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Stay at Angsana Baclava

Though the property and the staff in itself is very good its in a very remote location. Also We faced some issues with the Air conditioner which was eventually fixed the next day. We had booked the highest category room - beach facing with private pool. However, lack of hot water in private pool / Jacuzzi made it useless. Barring these two things we had a fabulous stay. Location is in the middle of nowhere and Taxis are really expensive.

8/10
Excellent
Melody, 12 Jun 2017
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The property looks old, trees are not properly cut and hence looks shabby. But staff are friendly and helpful.

10/10
Exceptional
Stephanie , 08 May 2017
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Romantic, tranquil and luxurious getaway

We travelled for our wedding anniversary and decided on a bit of luxury. The ambiance and location of Angsana was simply delightful and despite some bad weather we enjoyed our stay. We had our 7 month old baby with us and the staff at the Angsana were so helpful and friendly - in particular Kiran and Renu. Mauritians clearly love children and the resort was very accommodating. Not the easiest to get around with a pram, but we managed thanks to a strong husband! The kitchen prepared some baby food although this needs to be ordered in advance. We skipped the spa (too expensive) but enjoyed the food. The staff were professional and helpful in a relaxed, friendly way. Our Garden room was lovely even though we thought we booked the beach front room (with private pool and jet bath) so after initial disappointment we were overall very happy with our stay and would stay there again!

8/10
Excellent
mickael, 22 Feb 2017
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Very Nice hôtel with an excellent food

Hôtel staff was at thé réputation of mauritius people very Nice and always with smile: room was perfect' with private pool So excellent for my baby of 6 month, and because the only négative point i havé is'thé beach: small one,and was expected much better from m'y last trip few years ago: Other very positive point here is thé food : very light with meat, fish, vegetarian food on each dinner: alcool was bit expensive with glass of wine Arround 10 gbp. Conclusion if'you ré looking for an amazing beach not best choice of hotel if not to there will be an excellent choice.

4/10
Poor
Mohammed, 13 Dec 2016
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Its a quiet and fun hotel.

This hotel was interesting to say the least. Construction wise and awesome with amazing views and layout, most notably the reception and library. The rooms are well laid out and you will surely love the bathtub carved out of one piece of stone. Service is another story. You feel a bit of confusion as the investment in infrastructure was well executed with staff training. The hotel is far from one that provides for the guest the "ultimate" gateway experience. For example, after ordering lunch, our food tray stayed outside our door for 3 days... i'm not sure when it was removed as we checked out on forth day. Despite several house keeping and maintenance crew coming in and out of the room during the stay. during check in and out, i felt like i was entering or leave a grocery store, not a getaway resort.

6/10
Fair
Valentina, 06 Dec 2016
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Good location but disappointing service

I was looking forward to my trip, however, it was a disappointing experience. The location of the hotel and design were great. But service doesn't match a 5-star status and the price they are asking. The room was spacious and comfortable, but not tidy when we arrived. One of the bathrobes in the room was dirty and smelt of old body oil. When I asked hotel staff to change it, they came in with the replacement, smelt the belt from the old bathrobe and gave it back to me saying that I could still use it. What kind of service is that? The quality of the food was average. The breakfasts were fine. But the dinners could be better. The swimming pool was very dirty, so that I didn't even think of trying it. I couldn't get rid of the feeling that the staff was always trying to trick me out of money. When I asked about the taxi price, they said that I should negotiate with the taxi driver (despite the fact that they had a price list). In the restaurant they tried to charge me twice as much for my meal, etc. On the positive side, the weather was great, and I managed to enjoy sun and sea. But there is definitely a room for improvement there...

8/10
Excellent
paul, 12 Nov 2016
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lovely location close beach

staff very helpfull , tried best to please - great spot for couples - so quiet and relaxing - no crowds

10/10
Exceptional
Verified traveler, 27 Dec 2015
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Remarkable and satisfied visit to Mauritius

Magnificent in terms of comfort and relaxing purpose. Staff was extremely helpful.

10/10
Exceptional
Seatown, 11 Oct 2015
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Boutique hotel, right on a beach, great location

This hotel is perfect for a quiet romantic feel. Only 52 rooms keep the resort peaceful even when at capacity. The staff is incredible! So attentive and kind and our room was just incredible right on the beach with it's own infinity pool and deck that walked right out into the sand. The spa is the best I have ever been to anywhere.

10/10
Exceptional
Verified traveler, 05 Oct 2015
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Strongly recommended hotel

Wonderful time and gorgeous hotel. Very nice and intimate beach.

6/10
Fair
Verified traveler, 01 Sep 2015
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small pebbly beach

Public areas looked tried especially passages. Swimming pools compensate for small pebbly beach. Beach facing rooms are worth it but garden facing have too many sparrows chirping that are disturbing. Relatively Expensive meals and remote location but worth it if you get a higher category of room.

10/10
Exceptional
Amelda, 30 Apr 2015
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Lovely stay; friendly staff

Very friendly staff, more than happy to accommodate special requests. Great snorkelling on a nearby reef, although there's no long sandy-white beaches nearby. Had a great relaxing stay and the food was great. Note that there's no shopping nearby, but within reach by cab.Worth a visit!

8/10
Excellent
Verified traveler, 04 Feb 2015
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Excellent Resort

We had a 6 night stay at the Hotel and absolutely enjoyed getting pampered by the staff. From the reception desk to everyone waiting tables for us, it was simply great. And since I had my year-old son with me, I was truly happy to see the active manner by which the staff took the extra step to make our stay more enjoyable...

10/10
Exceptional
bader, 14 Jan 2015
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thanks all the staff

I would like special thank the manger for the resturent and the IT manager they are really helpful with everything

4/10
Poor
Linda, 11 Jan 2015
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Disappointing hotel not worthy of a 5 star rating.

Hotel not up to standard in most respects other than the room we stayed in (deluxe pool suite) which was of a five star standard. General service was atrocious with numerous requests to have our room made up, our water and tea to be replenished and the service at most meal times extremely poor. The beach is really small and rocky, and very limited for swimming and other activities. The main swimming pool had green slime all over the bottom of the pool which was unpleasant to say the least. The food was average, and the one night when the food was of a five star standard, which was New Years Eve, was so over priced that it was almost laughable. In general all extras were excessively priced even in comparison to other restaurants and resorts on the island. All in all, this hotel cannot be graded as a five star hotel on the island, and does not live up to the standard of hotels in the Banyan Tree/Angsana Group.

4/10
Poor
Dolores, 10 Jan 2015
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Good Rooms

The hotel is fabulous but the service is very very bad

6/10
Fair
ALI, 10 Nov 2014
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Angsana Hotel

Overall is good hotel. We enjoyed our stay for 5 nights. Private pool in the room is quite nice, room space quite large and comfort. People vey nice and kind treat you as you are at home. They gave us a romantic dinner table at the pool for our honeymoon which apprciated from thier side. The things i disliked in this hotel are as follow: 1- The room was not cleaned two times as i was out, therefore i had to ask them by myself to clean it. 2- Location of the hotel is too far from anything and beach site is full of rocks and not crystals you can not swim or do water sport activities. 3- The private Pool water in the room was too cooled all time and we could not swim in it, for me was just a waste. They should at least have heated up or water temp controller. Ontop of that its not full privacy unless you have one room ontop corner, otherwise people can see you. The area of the hotel is small not that big, with 3 mins you can walk all over the hotel. Overall is a good hotel i would rate it 7 out of 10 consider the value of the money when you book.

8/10
Excellent
Verified traveler, 11 Oct 2014
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Mauritius was a revelation. Beautiful island, friendly people, amazing facilities. There are so many things one can do. Perfect for family vacation. The hotel was beautiful. Not so nice beach, but then again, the island itself does not have the most beautiful beaches. The only downside was the hotel room service - one would expect more from a 5 star.

8/10
Excellent
Hayley, 19 Aug 2014
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Beautiful but slightly disappointing!

Our trip to Angsana Balaclava was overall a good experience, the hotel is wonderful, the rooms leave little to be desired, food was spectacular and the location wasn't bad. However, the hotel fell short in a couple of areas, 1) they don't have a proper concierge, it was only on the 3rd day that a very helpful gentleman by the name of Kiren advised us where to go and what to do, he was very helpful in this regard. 2) The hotels service leaves a little to be desired, there were 2 days when our bedroom hadn't been made up or turned down for the evening. This was concerning as it wasn't even a busy period for the hotel. 3) Their beer tap (draft beer) wasn't working for the entire duration of our stay, it's a small issue but when you're paying 5 star prices, one expects 5 star service. In general the staff were friendly and Olivier the assistant manager was also helpful. They could do with arranging a few in house activities in the evenings, games etc.

10/10
Exceptional
Willie, 15 Jul 2013
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Great for relaxation

It met our expectations of a Banyan Tree Spa hotel. It is compact and quiet. Great for relaxation. The food was excellent. The room fabulous. The staff were friendly and always ready to help.

2/10
Poor
Oscar, 03 Feb 2025
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The Worst Banyan Tree i have been ok my LIFE , very old, and the Service is HORRIBLE. As the food. They treat you like you are in a holiday inn or Worst and it was my honeymoon by the way

10/10
Exceptional
gregory, 10 Sep 2024
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**Un séjour inoubliable au Jadis !** Nous avons passé un séjour absolument magnifique à l’hôtel Le Jadis à l’île Maurice. Tout y est pensé pour rendre votre expérience exceptionnelle. Le personnel est tout simplement adorable et extrêmement attentionné, toujours prêt à répondre à nos moindres besoins avec un sourire. Les 4 restaurants de l’hôtel sont tous excellents, avec des plats variés et savoureux qui ont comblé nos papilles à chaque repas. Même si l’hôtel est un peu isolé, cela apporte un calme et une sérénité qui rendent le séjour encore plus agréable. Un véritable havre de paix ! Nous recommandons vivement cet endroit à tous ceux qui recherchent un séjour de rêve. Un remerciement spécial à Kiran, qui a pris le temps de nous partager ses connaissances sur l’île et sa culture, rendant notre voyage encore plus enrichissant. Nous reviendrons avec plaisir !

6/10
Fair
Cledat de la Vigerie, 18 Jul 2024
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Surpris pour un 5 étoiles

Nous sommes allés manger au restaurant fruits de mer, nous avons été malades toute la nuit. Le directeur tres comprehensif, le soir suivant, nous a expliqué que pour le prochain dîner le chef nous cuisinerait ce que l on souhaiterait : le chef nous a proposé steak frites salade. Hotel isolé Équipements vieillissant pour un 5 Etoiles. Chambres spacieuses Spa magnifique Personnel gentil et dévoué

10/10
Exceptional
Fabian, 26 Jan 2024
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Der Service vom Personal war hervorragend vorallem von Roobesh und Sureka. Sie waren stets hilfsbereit und immer gut gelaunt. Das essen war ein Traum. Die Zimmer waren wunderschön gelegen. Wer Ruhe sucht ist hier richtig

10/10
Exceptional
William, 11 Jan 2024
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Parfait

Tout simplement parfait. Calme, propreté, grandeur de la chambre. Personnel gentil et aux petits soins. C'est la seconde fois que j'y viens en 10 ans, et c'est toujours un réel plaisir de venir dans cet havre de paix.

10/10
Exceptional
Elise, 03 Mar 2022
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Un havre de paix

J'ai passé des moments inoubliables dans cet hôtel. Nous avions choisi la "Ocean front suite". Les équipements et l'esthétique de la chambre sont à tomber : mention spéciale pour la salle de bain avec sa baignoire en pierre taillée ! Le lieu est très calme mais un peu excentré. L'espace wellness est un havre de paix. Le personne est adorable.

10/10
Exceptional
Bayan, 11 Dec 2021
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رائع التجربة

فندق جدا جميل وهادي وفخم.

6/10
Fair
David, 17 Oct 2021
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Nous avons été dans l'ensemble satisfaits de notre court séjour dans cet hôtel. Le personnel était au petit soin avec nous, que ce soit lors de notre arrivée, durant le séjour en lui-même, et plus particulièrement le personnel du restaurant, chaleureux, très accueillant et de bons conseils. Nous avons retrouvé en ces termes l'accueil emblématique des Mauriciens. En ce qui concerne notre suite, nous avons apprécié l'agencement des espaces, un large espace de vie et la qualité des matériaux utilisés. Néanmoins il aurait été judicieux de mieux contrôler les équipements tels que le manque de luminosité dans la cabine de douche et la vérification de l'alimentation du coffre-fort (blocage de la serrure du coffre). Autre point, nous conseillons au futurs voyageurs de prendre le temps de bien vérifier lors de leur départ la facturation des extras car nous avons été facturés d'une prestation supplémentaire (l'ensemble d'un dîner) entrainant certaines complications administratives afin de se faire rembourser. Mais forte heureusement tout est rentré dans l'ordre.

8/10
Excellent
Verified traveler, 09 Feb 2020
expedia-logo-v2.pngTraveller

Positivt: maten, personalen, övergripande miljö. Negativt: städningen, den egna poolen, ingen strand, inget havsbad i närheten, isolerat.

4/10
Poor
Verified traveler, 25 Nov 2019
expedia-logo-v2.pngTraveller

Der Service entspricht keinem 5 Sterne Hotel. Der Strand ist nicht schön. Es gibt viele Steine, Algen usw. das Baden fällt schwer. Zudem schaut man auf eine Baustelle und grosse Schiffe. Die Bilder zeigen jedoch einen schönen Strand. Dies ist weit von der Realität entfernt und irreführend. Das Sportangebot, Massagen und die Zimmer sind hingegen sehr gut zu bewerten. Die Mitarbeiter im Bootshaus erfüllen einen guten Kundenservice.

10/10
Exceptional
Stéphan, 19 Oct 2019
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A recommander pour business et séjour en amoureux

Personnel très sympa et à l’écoute Belle chambre avec vue sur les piscines et la mer

8/10
Excellent
Olivia, 28 Sep 2019
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Séjour de 3 nuits en demi pension avec piscine privée. L'hôtel est très joli et la chambre est belle et très spacieuse. Douche avec vue sur la mer super sympa ! En revanche, le service et la nourriture ne sont pas exceptionnels. Clientèle majoritairement arabe. Piscine d'eau de mer avec sable très originale.

4/10
Poor
Omar, 11 Aug 2019
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الاستقبال كان جداً سئ والمغادره اسواء للاسف يوجد كثير من الحشرات داخل وخارج الغرفه وبالاخص الوزغ في كل مكان المكان موحش جداً في الليل ومليئ ب اصوات الضفادع المزعجه جداً لايوجد شطاف لايوجد دفايه للمسبح يعني مسبح بدون فايده مره بارد

2/10
Poor
bandar, 01 Aug 2019
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سيئة غير نظيف أكل سيء خدمة سيئة

10/10
Exceptional
Verified traveler, 31 Jul 2019
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Le service , toujours souriant et au service des clients

2/10
Poor
Verified traveler, 19 Jul 2019
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l hôtel était horrible, les draps étaient sales et le mobilier également ( canapé) . J 'ai des preuves ...des photos.

10/10
Exceptional
JUNWON, 02 Jul 2019
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객실이 훌륭한 5성급 리조트

해변보다는 객실이 좋은 5성급 호텔. 규모는 작은 편입니다. 호텔스닷컴으로 예약, 저녁 포함이었는데 부페가 아니라서 주문한도가 약 35불 초과시 자비 부담이네요. 가족여행이시면 낚시대, 통발 챙겨가세요. 제법 생선과 문어가 나옵니다.

4/10
Poor
Alaa, 25 Jun 2019
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الفندق يعتبر صغير بالمرافق وكوزي مطعم واحد هو فيه كل الوجبات وكله سعوديين جاين يقضو شهر العسل

8/10
Excellent
Verified traveler, 22 Jun 2019
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Staff super friendly, especially our waiter Ajiai!!!

10/10
Exceptional
Natali, 14 Jun 2019
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Avis détaillé - séjour 6 nuits

Hôtel : - Localisation : bien excentré, pas facile à retrouver aux premiers abords mais une fois qu'on connait la route on le retrouve facilement. Un GPS à jour le localisera facilement - Réception : Personnel chaleureux, cocktail de bienvenue, présentation de la chambre - Activités : des activités nautiques (bateau à fond de verre, ski nautique, ...) sont proposées notamment par "Joey" qui est toujours souriant, sympathique et prêt à partir sur l'eau pour le plaisir des clients dès que les conditions le permettent. Par contre ne vous attendez pas à un hôtel toujours actif avec musique etc... c'est un hôtel pour se reposer. Présence d'une table de billard et une table de ping-pong. - Bars et boissons : très bon service, très bons cocktails mais avec un prix très élevé, égaux à ceux retrouvés dans les bars en Suisse (2 cocktails = environ 30chf ou 27euros). Equipe : - L'accueil est parfait. - Garry, un manager, qui s'est notamment occupé de l'organisation d'un repas privé, est disponible et agréable. Réponses par e-mail rapides. Egalement de très bon conseils une fois sur place. - Kushal, le responsable personnel au restaurant est très sympathique également. Bienveillant, toujours là pour faire sourire les clients et pour les conseiller. - Le personnel est vraiment le grand point fort de cet hôtel. Suite du commentaire à part Natali et Vincent - Juin 2019

6/10
Fair
Mohammed, 22 Apr 2019
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حشرات وكثرة الوزغ حتي في الغرفه ولا يوجد احترافيه في التعامل مع الحشرات و الوزغ

10/10
Exceptional
Verified traveler, 17 Apr 2019
hotel-logo-v2.pngTraveller

좋았습니다.

차가없으면 들어오기 힘든곳입니다. 그렇지만 직원들도 매우 친절하고 좋아요 깨끗한 편입니다. 하지만 풀빌라내 있는 풀장은 좀 더러운 것 같습니다. 다른 큰 리조트보다는 아담한 느낌이지만 음식도 괜찮은 편이고 서비스도 좋았습니다. 모리셔스에 다시 갈일이 생긴다면 또 묵고싶긴하네요 참 1층이라 (비치프론트풀스윗)그런지 음식을 두면 개미가 많리 꼬이니 조심하세요

10/10
Exceptional
leevai, 01 Apr 2019
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Superrrrrrrr

Super hôtel toppppppp

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