The lock on the door barely worked, and you had to slam it in order to open or close it, there was no shampoo in my room on the first night, there is a blood stain on the sheet, several times I had to wait for the front desk staff because they were busy in the back, or completely unavailable, there was screaming on the floor (domestic disturbance?), my toilet didn’t flush properly unless you held it down for a while, and my friend in 226 had to use my shower because hers was completely broken.

The property had roaches in room.was afraid to go to sleep and watch make sure nothing get in luggages.Im complain to general manager.I want my money back...

Looks terrible smell terrible seems terrible not safe to stay

Did not stay room was dirty. Barry was shady. I need a refund of $94.

The property is not well lit in front of the entrance so coming in after my shift that night did not feel welcoming. The front desk staff was nice and check in went fine. Once I stepped onto my floor it reeked of stale cigarettes. Once I got to my room the door wasn’t easy to open I had to push with my shoulder just to get inside. The floor looked as though it had not been vacuumed with trash still on the floor including a cat treat bag. The remote was disgusting to touch it had gunk in it like it had never been wiped down ever. The shower had no shower curtain which I’ve never came across in any hotel anywhere if there was no door. Because it was so late I did stay the night but I could absolutely not finish this stay. This was the absolute worst hotel experience I have ever had. I wish I could give zero stars.

DO NOT BOOK WITH THIS HOTEL !

The room was very musty. The TV didn't work. No phone in the rooms. The sheets were very dirty with blood stains.(see photos).Had to go downstairs for room service. Went downstairs to inquiry about the TV not working and the filthy bedding. Response was oh im sorry we have no maintenance ppl. So i asked for another room. Response was we have no more rooms available. Staff and residents were in the lobby smoking. I can go on and on about this hotel. When i booked online it said this was a LaQuinta , but when i got there is was a Travelodge. Horrible place to stay .

The worse stay at any La Quinta I've ever stayed at. Poor conditions, no breakfast, no door lock, bathtub dirty, and they also had people seated front door smoking. Staff had friends visiting which made it hard to ask for assistance. Will never stay there again.

I need full redound no penalties like I promise by front desk since room was unbelievable, disgusting dirty I have lots of pictures To prove it

The way all the staff helped me with a problem.Just nice people.Good class of guest's with very good rates.

I need full redound no penalties like I promise by front desk since room was unbelievable, disgusting dirty I have lots of pictures To prove it

I was told that I would get a refund back because The power was out when I arrived and never got a refund

Not a good spot

Don’t waste your time staying there!!

My stay was horrible, and I left after staying the first night! Blankets were dirty, the room smelled of mold/ smoke,l and there were roaches. The toilet leaked from the back onto the floor every time it was flush, and tub would back up with water when I showered.

Bad neighborhood, entire property in poor condition, old, smelly interior, rooms not in shape to stay even a few minutes. Left without checking in. Asked front counter person where the next La Quenta was in town, she replied, "If there is another one in town, I don't know where it is".

We have stayed at this facility before and it seems to be going down hill. Light bulbs in room not working or missing, ceiling in the room had paint/coating hanging down, toilet was clogged and they couldn't find a plunger (had to find a stick outside to clear it), the smell of pot was overwhelming at times, only 1 ice machine was working and second one was still broken since our last trip in March. Carpet in room was dirty. Pool has not been open since Covid. Final straw was the used condom on the ground at the front door. The area is sort of an enigma. It's an older area with lots of businesses nearby, but this block seems to have a fair number of homeless on and off. Some seem to hang out around the parking lot perimeter at times. On the good side, the front desk lady who tried to help us, (Monica, I think) was very nice, friendly and tried to take care of us as best she could. Housekeeping staff seemed nice as well. Bed was comfortable and the TV worked well.

Staff is always amazing!

Great staff, very friendly, knows how to treat and take care of their guests

Eh clean enough

Towels shrank every exchange(every 2 days) towels were holey. Shower vent was dirty. Room was clean but beds were hard.

This place is old and rundown. It needs a total renovation.

Wyndham and La Quinta need to take their names off this place it is embarrassment to both their brands!The air conditioner was dislodged from the wall we could see the outside. The fridge,micro and light were plugged into a surge protector that didn’t work as did several of the lights in the room. We battled bugs the whole time. Rust in tub. Filthy! So much for breakfast the first day - employee telling everyone owners didn’t order it then proceeded to pour out laundry in food area. I will be calling both corporate offices of Wyndham and La Quinta to complain.

Worst place Bathroom had a leak in the sink, no pool, AC did not work and no room service. For breakfast they had only coffee.

Very Poor

Not safe due to lots of robbery and prostitution

Dont judge a book by its cover

This hotel was close to restaurants and shopping but boy was it run down. We walked up to the front doors upon arriving and the doors were broke. With a big concrete trash bin blocking half the entrance. Lobby was dirty and beat up. Had a dining area but never seen anything being served in there. The hallways were dirty and smelly. The elevator was beat to hell. Our rooms were ok. Bathrooms had rust all around anything that water touched. Wasnt very happy with the stay here but the price wasnt bad. You get what you pay for i guess.

The shower curtain was nasty and the hotel needs a renovation! Room could have been cleaned better

The property outside and inside were dirty, the Continental breakfast was nasty black coffee, and powder creamer, and 6 slices of bread displayed to toast in a dirty toaster for all hotel customers I had reserved a room on Expedia for a week believing that I was going to get the room in the website only to be disappointed and upset. I stood 1 night out of necessity but the next morning I checked out. Couldn't get out of that hotel soon enough. La Quinta in Columbus GA out of exit 7A or 7B don't remember the exit well I guess I want to forget that experience DO NOT STAY.

Hole in wall, some lamps did not work, phone did not work, hallways smelled like smoke.

The people who worked there tried to keep up with everything. I reported a problem and they a=can only pass it on to the owners.

This hotel looks like nothing on the pictures provided here on Expedia. Please update. The hotel smells terrible even on non emailing rooms

Outdated smells no towels in the room then told they were out of bath towels hair dryer broken

Drove 8 hours to show up at a hotel but was sketchy at best smelled of marijuana walked in wallpaper peeling off of the walls filthy filthy.

Never again

Was unable to use the Internet. Hotel staff acted like they didn’t care. Also was charged a $50 deposit I knew nothing about until i checked in

Would not recommend for vacation/ travel.

My reservation was cancel even though I received a call from the front desk assuring me my reservation will be ok. Honestly, when I got there I was glad it was canceled. From the looks of the lobby, it wasn't somewhere I would be comfortable staying. The outside of the building is very dirty. The lobby doesn't look like its been properly cleaned in years. So i can just imagine what the rooms looks like. I believe its more of a transient hotel. Where less fortunate people live. Would not recommend for vacation/travel.

Dirty, bad condition

Sheets had holes. Bathroom fan was coming out of the ceiling door wouldn’t shut all the way and there was no key required entry so anyone could come in. The pictures are lies. Please do not stay here.

Definitely needs updating

Horrible

Average property/facility. Room smelled musty and likely was previously smoked in. Bathtub drained but not fully and had standing water over night which is likely contributing to the musty/moldy situation in the room. Carpet was also damp and not very clean. Breakfast was continental and very minimal selection.

during check in was told a different price. was not told that the taxes was added already. gave my aarp card the person behind desk told me that he ran a copy of my card in case there was a problem with my aarp card that said it was good until 2026. person checking behind counter answered his cell phone twice during.check in smallest bathroom ever at a LaQuinta. did not even try to eat breakfast.during check in person at desk had to stop to have conversation with his mother twice who stays there in upper room

Expedia showed as breakfast included and pool view when I booked. But there was no breakfast or pool view room.

easy checking in and out

Pretty good for the price.

Very good. A little kid but not their fault. Overall, great stay. But they don’t really have breakfast like they promoted.

Crew stayed here one night and refused to return due to the filth.

The place was a dump. No breakfast no towels dirty horrible three nights.

There was black mold around soap holder in the tub as well as a film that was a darker color white which means they do not actually clean the tub but rather rinse it out instead. The toilet lid was very noisy and made of plastic and the attachment part behind the seat was also not locked into place

Arrived for 3pm check-in and told rooms not ready yet. Finally, checked in at 4. Room had very strong smell of tobacco for a non-smoking room. We had to open the window which looked out on their dumpster.That didn't help very much. Room was well worn , bathtub water could not be shut off completely, bathroom door scratched badly as if an animal (dog?) was trying to get out. Board of health in Columbus should inspect! Cannot believe this is a Wyndham property! We ended up there as it was the only place available in Columbus GA on Feb. 1st,2nd and 3rd. We were there for a ceremony at Ft. Moore. .

Property condition was rundown and dirty. The room smelled like smoke (it was a non-smoking room) and there was a cat in the room left by the previous guest. Just plain scary. I checked out after one night after I found another hotel.

I have no complaints. I slept like a log.

Staff so friendly. No breakfast because they were out of supplies..Cockroaches everywhere No recommended ! !

When we arrived the whole place stunk, unclean, waited 5 minutes at the desk while the receptionist stayed on her cell phone having a conversation. Needless to say we cancelled the booking and found another hotel.

Electric issues

The staff was wonderful very kind. But we had some issues with our room. Very outdated and really needs an upgrade for a Whyndam was rather dissapointed. We had exposed electrical outlets which when ya plugged in cell phone and moved the wires the lamp went off. Batt counter sink plug would not keep cord in and kept tripping. We also had a hole in the wall by one bed. Carpet had what looked like gum on it needed cleaning and relayed in spots.

The hotel was deplorable not fit for even an overnight stay. Talked with hotel clerk and 1 night stay was supposed to be canceled. This hotel should not even be allowed to accept reservations.

Air conditioning was too loud cannot check me in according to staff they cannot find my reservation they also have a dirty bathroom and the picture posted in website is totally not what the place looks. I took pictures of the room they gave us.

Terrible place to stay

Bugs in room, stains on sheets, hairs on sheets.

Our shower did not work. And there was no light in the room

I don’t wanna stay here. There’s roaches. I would like a refund

Inside the the hallways and walls were scratched up and the ceiling was leaking into a bucket. The door kept sticking making it hard to close and the bathroom had a few roaches. We won’t be staying here ever.

One of the better hotels in the area

Friendly staff, assisted me with a earlier check-in. Room was very clean and there was little foot traffic and quite location.

Bad place

The toilet had overflowed was not working we had nowhere to go as no more rooms were available. Very upset no refund from the hotel said Hotels.com! So herr I am asking for my money back

Hotel did not match pictures advertised online, hotel room and mattress had human bodily fluids on them.

This establishement should be shut down

Worst hotel stay of my life

This is a rotten hotel. The phone in the room didn’t work. The ac unit made a screech sound. Something fell behind the refrigerator at night. The tub is rusted. The door frames were beat up. Everything was dingy. The lighting was terrible. The furniture was old and beat up. Other than that it was ok except you could hear thru the walls.

The staff was friendly but the property was poor looking the rooms was not up to dated one of the bed coveing had red spots on it. The shade did not go all the way down which allowed the morning light to enter the room.

When I entered the hotel I was greeted by someone in their night clothes asking if I needed to check in. Then they say the have free breakfast, but it was only cereal with milk that was one day from being spoiled.

Stay as a last resort.

Booking and check in was standard. Hotel is dingy and in poor repair. Complimentary breakfast was cereal on Friday, nothing on Saturday, and Sunday was cereal, bread for toast, and hostess mini muffins ( and somewhat palatable coffee). The room was clean but missing the smoke detector. The bathroom toilet was clogged upon arrival and I was issued a plunger upon speaking with the front desk. I actually had to go to the fr nt desk because the phone in the room was inoperable. The most unfortunate part of the stay was seeing roaches in the lobby/ breakfast area Sunday morning and another crawled out of my luggage the morning we were leaving.

Great location for my needs, however, the property itself was old and warned out (especially the carpeting). Staff was very professional and courteous.

Not Enough Lipstick For This Pig

This Hotel would have gotten a bad rating as a 1 star much less as a LaQuinta. I can't fault the staff they were polite and professional but there really is no excuse for LaQuinta to allow a hotel even a franchised hotel to be in this run down condition. The majority of the ceiling was falling down from apparent water damage. Holes in the walls. Rusted fixtures. Broken plug in plates. Horrible water pressure and the shower nozzle was way off center. Missing ceiling panels in hallways with exposed wires and cables in plain sight. In addition, the bulk of the hotel smelled of pot. We had booked two nights but left after one sure expect someone to refund that one night.

Each time we came into the lobby, there was people just sitting around. At one point there was someone seating in the corner and you could not see them. The lobby also smell like weed. The ref/mico started making a lot noise and on the second night we could not sleep because of the noise. We decide to put place heavy items on top of it and the noise tone down some. Told the young lady when I check out and she seem so nonchalant about it. The bad thing is I paid for another person room to stay there. Will not go back to the hotel again. And will not recommend it to any one.

I don’t like leaving a bad review, but our room was awful. Terrible odor, bathroom door was falling apart, sheets were spotted, hallway carpet was dirty. We weren't able to stay, hopefully we'll get a refund. The young lady at check in was awesome, so very nice and understanding. She deserves a raise.

The Elevator wasn't working. Some of the doors wasn't working. Could have a better breakfast setup.

Bugs in the room.

Rundown The staff was great.

Elevator was out of order. There were roaches crawling on the wall. The furniture was filthy and old and needs to be replaced. The entire hotel needs to be renovated.

Disgusting Hotel

The building is old and smells. The carpets and furniture are disgusting. There were roaches crawling on the walls. The staff lingering around were sketchy. It did not feel safe or clean at all.

The door to the room would not lock. Safety was definitely an issue.

Friendly staff

The staff, very unprofessional. Maager made me wait 15 minutes while she was outside talking to someone. Their were 2 or 3 people hanging arround the car port during check in. Felt uneasy. When i told the manager i wanted a refund because there were bugs that jumped on me as soon as i entered the room, she told me it was too late to cancel the room and i got charged a cancelation fee of 92.00. The hallway smelled like gym class and my room was in poor condition. I dont know how La Quinta Corperate could endorse such a deplorable motel. I have never exsperienced a Laquinta of such low caliber. When i stayed at La quinta North in Columbus Ga. Quite the opposite. Very clean and professional. That motel is a franchise. The manager told me about others who likewise complainted about the Columbus soth location.

Entered and first thing that greeted me was a roach on the bed . I have pictures and all . Wish I could uploaded them

Staff amazing. Cockroaches in bathrooms and hallways. Old furniture in lobby. Urine smell in hallway.

I would stay here again.

This place needs a whole lot of reservation. The paint on the wall is peeling, the toilet barely flushed and the hot water is not working. In addition, the pool is full of mold, it seems like it hasn’t been cleaned in months. The elevator shakes and makes noises like as if it’s going to break. The carpet in our room was moist and there’s one small trashcan under the sink. This place is not what it looks like on the pictures online so please don’t waste your money.

Roaches

Hotel has roaches. Lots of roaches. It was very dated and in much need of renovations. Bed sheets were very thin and everything in the room is really showing it's age. Wall was all dinged up behind the chair, microwave corner broken, bottom of TV stand rotting. This was not what we have experienced at other visits to La Quinta. On the other hand, staff was friendly and were cleaning the property. We did not try the breakfast because the roaches in the room grossed me out. If that is what the room looks like, what does the kitchen look like?

Stay away from THIS LaWuinta

It was filthy, it looked neat, but was filthy!! This is unlike any other LaQuinta I have stayed at.

Gross property, no pool, no breakfast

The front desk lady was incompetent. It took over 45 minutes for her to check me into a decently clean unoccupied room. she first tried the same room 3x & the wouldn’t work at all. Not sure if someone was occupying the room or nor. It was a horrible experience: never would go back. The staff makes the place unbearable

Do not stay here!

The hotel is completely outdated, hallways have no air conditioning, the smell of weed and cigarettes is everywhere, there were bloodstains on the towels in our room, and there were cockroaches. The condition of this hotel for the price they charge is completely unacceptable. Do not stay here!

Had roaches in the room. Checked out early

Passing through

It is a basic lower level motel. Cigarette smoke smell came through the room regularly, ceiling tiles were wide open and exposed through main hallway, only granola bar/cereal/bread to toast for breakfast options... kind of expected, but hoping it was in a little bit better condition overall.

No room available

We arrived at 10:45pm and were told by staff there was no room available for us. This was a guaranteed reservation!!!

A channel guide would have been helpful

The staff was nice

The staff was great

ROACH MOTEL.

Roaches every where in the room and hallway. No iron board. Bad smelling sheets, pillows, and bed. Ice maker only on the 3rd floor.

N/A

Horrible hotel

Hotel was horribly run down, stunk like pot, breakfast was pathetic. Worst hotel I have ever stayed at. It should be shut down!

Everything

The room was musty smelling. The sink drain leaked on the floor. Everything felt wet. The continental breakfast had no juice. Had only white bread and mini muffins

I had no hot water for shower on both days I had to take a very cold shower. Also found a roach in the shower.

Book my room online wasn’t aware of the $50 deposit.. stayed in a room that a water leak right outside the door .. big trash can was placed there to catch the water .. no one assisted me when I got ready to check out

The pool was down. The door to my room didn’t close. There was no breakfast. The halls smelled like smoke.

Door off hinge, mixing valve in shower spins 360 forever and had to let the front desk know so I could get hot water to shower. Shower curtain rod ready to fall down and curtain was ripped along top. Avery old and not maintained place, NEVER AGAIN!!!!