The location is okay like the service ect..

Great job

Good

The staff did the best they could, but the place is inconvenient, the construction is archaic, outstanding. The toilet, the bed, the ac, are old fashioned, they're expensive.

Staff is good, always a problem for me to get shower, water is like sea water.

A pool would have been very helpful, specially it s very hot.I didn't like the fact I had to pay $25.00 extra to get the room before 3pm check in time and even then I waited 30 minutes before having access to the room. The staff is very friendly and the service is excellent.The location is great, close to the Airport. I would definitely come back.

The yard is very important and welcome for the customers a area to relax

The water is salted, if your times is up you have to pay an extra money to stay on the room There is a lot of roach in the room the lock is not really safe don't book from that hotel

The water from the bathroom is not hot.

Beverages too expensive. 😳😳😳😳

In the advertising they say they have free shuttle from the hotel to the airport, but I required this service at 6:00 am and they said the service started at 7:00 am, so I had to call a taxi

It could be a nice place but yo expensive for the price

It was not the updated with modern furniture but , clean

Convenient and close to the airport

A lot of things to reproach

My family stayed there for 2 nights They have a good experience The morning staff amazing specially Williamson ,Williamson really attractive and helpful U will definitely send my family again Only the matter they been asking for early Check in they not approved it Other than that everything went well.

That was my worst hotel experience yet. Whoever is managing the establishment needs training as well as the office staff. First I waited 5hrs to checking in my room because I couldn’t check in before 3pm, and still I wasn’t giving a room until 3:30pm. The air didn’t work in the room. The other room they gave me had soiled linens, dirty bathroom and dirt all over the floor. Stains all in the bed sheets and pillow cases. The food wasn’t good and was super expensive. Seating outside in the yard was quite dusty. But I must say the servers are super nice and professional. And a big shoutout to the security staff as well!

The room was duty included the towels

Good place

The fact the Hotel is safe and close to the Airport Maiis Gate.

Pretty much.I like everything

Good

I booked this Hotel for my family, Because I wanted them to be close to the airport to catch thier and according to them they really enjoy their stay.

The cleaning

I don’t like the services

Great customer service

Je vous le recommande

Cleanness of the room.

The AC was very high and there was no remote contole to control it and no sheet to cover ourselves. We called the staff, they brought an AC remote controle but never a sheet, although they kept saying they were going to they never did. The sheet that covered the bed was dirty. Breakfast was included and no time was mentionned when booking but once we get there they said Breakfast is to be served at 8h AM. Our flight was at 7h45 am so I believe that saying "Full Breakfast included" is a lie to get people to book as there was nothing around to get food from. It was an a TERRIBLE EXPERIENCE. I should have been refunded.

Near the airport

The staff are friendly they all know me by name the went above and beyond to make things happen the property it self need updating

I did not like the fact that they not have hot water. I couldn't take a shower.

Staff is nice and friendly.

My experience there wasn’t a good one I was only there for 2 nights the first night I got there there was no water I couldn’t shower and brush my teeth it was awful but the staffs are nice I know it’s haiti but the service should have been better I don’t recommend la maison hotel to anyone

This property need some work done ,no hot water living area is dirty

Hotel don’t good water bedroom slow water

No water Mosquitos Wi-fi not work

Maybe everything is ok

Very safe

The room was good, but there was insects In the room service not good at all. The place looks good though and quiet.

I like the food and the customer service.

That was my first and last stay at that hotel the only good thing was that the staff was nice. Cons- I arrived at the hotel past check in time around 3:50 I still had to wait for a good 40 mins for the room to be ready. Got to the room there wasn’t any towel or toiletries had to walked /called reception to ask for items about 3 times in 3 hours finally got them around 8pm . I am a pescatarian but there was nothing in the seafood dept to eat at the restaurant except lambi didn’t trust them enough so I didn’t eat I ordered pasta as breakfast food was terrible I couldn’t it couldn’t even get a cold bottle of water or ice for that matter well forget about getting your drink of choice you’ll get what they have . I don’t have enough time to explain everything that went wrong let’s just say that the staff was nice and I got a ride to the airport the driver was also nice that is it. Needless to say I will never set foot in that hotel ever again.

The space not good at all

Excellence

God service

It’s convenient and nice place to stay.

Overall avrege

The worst place ever. Don’t even have water to shower. I wish I had a zero star for them.

Kinda close to the airport, that’s it

Property ok Management no good don’t given roon Makes people seating to long

Except some careless things like lack of towels in the bathroom

…?

Power cut off all night, no phone in the room in case of emergency, no night stand , the tub were clugged water couldn’t drain. Definitely need my money back

not a good place for the vacation .not breakfast only 2 spaghetti and sandwiches every morning

Je me sentais confortable mais le service wifi fallait l améliorer parce que ça ne fonctionne pas dans notre chambre à part de ça tout a été bien

Safe place , staff are very nice ,

Everything was wonderfully done.

The service is good

They have a nice dinning room, a large courtyard ; but unfortunately inside the bedroom is a missed. The room is tinny, there is no window, there is water liking inside the bathroom. The staffs are nor friendly , they have you wait to long before you get served. I think their facility do not have adequate standard to be listed on Expedia.

No water, tv is not working, no towel in the room

The gate its always Open it s terrible.

50.00 cash deposit or Passport

The check-in was problematic! They requested a 50.00 cash deposit. This is NOT mentioned on any materials via Hotel.com; they refused to take a credit card. They also said that they could hold my passport in exchange for the cash deposit (which is illegal!). I was very disappointed. I had to find an ATM (which is not easy here at the moment). I will not stay here again for that reason. The staff in the restaurant and security are lovely. The condition of the room was suitable. The 50.00 cash deposited should be communicated by the hotel prior to arrival.

Not cleaning and service bad over there.

Staff knocked on my door at 9:30 pm awakening me to take my breakfast order. Ridiculous

They need to do better on keeping the property up to date. Water is salty in the shower, toilets dirty, water coming from the AC, bed are hard like a rock springs comes out pillows are terrible. Worst night ever.

Terrible

Nice and quiet

No comfort at La maison hôtel.

The staff wasn't plaisent.

Expedia and la maison unit themselve to rob every costumer,no fridge,water pouring slowly,tv not working,food so expensive,office staff was so rude,stay away from this place,they only care about the money,not the services they suppose to provide

Not much food available

Nothing works in that property

Good staff but bad properties. The security officers are very good.

Electricity keep cutting off

Wouldn’t recommend

Wey over price, no ac, water running slow, can’t sleep mosquitos in the room, they shot off electricity on me during night time., not worth it.

The room was too small and the bed was broken the water was salty

No electricity Food no good this hotel needs to close out

Poor customer service no ac

The property and the some of the staffs ok. I paid over $100 per night they gave me room that don't even cost $20 per night. I thought being close by the airport they should have little more for international personal.

Worst place ever.

The home is very small Customer service zero Charged extra money to checking They’re charged $25 per reservation for gas.

Try to provide electricity at 3 pm

I didn't like the way they talked to people. The food menu, they didn't have almost nothing to buy. Only chicken and rice.

Nothing

No transportation from/ and to the airport while the distance is less than 1 mile. Bad reception! Very small room.

everything was good

I would like to take care energy. Room condition! Say sorry to costumer when something wrong happens.

Food was great.

They didn’t give me the breakfast but everything else was good.

The hotel charges $172 more to chek in before chek in time which is 3 pm , very poor management , manage and hotel stafers don’t care about customers. I will never go back again at this place , it was a bad experience.

The service they provide does not worth the money they ask for the room.

The shower did not work and the water was terrible

I did like the quietness, the food , the staff , the transportation, but I didn't like the room cause of the paint in the room...

The service was not good at all and breakfast was no choice.

I stayed there for 4 days, the room definitely wasn’t what I expected as far as cleanliness was concerned, but you get what you pay for. The water was cold, had to jump in and out of a cold shower. The man who checked me in wasn’t too nice, they didn’t have half of the food they have listed on the menu. the only person who went above and beyond and was very professional was Jeudi. They need to either give that man a raised or let him be the one in the office checking people in, power was out a few tomes. I would not return nor would I recommend

I have been visiting this place fir the past 10 years; but this time I was not satisfied at all. Tv in the room is a disaster. When you called for services, it is like they forgot about you. My check-in was at 3 pm, but I was hanging around for 5 hours because I arrived earlier, and they don’t care about if they a room available or not, they don’t do the accommodation for clients if you don’t have the $25 for early checkin while the hotel neighbor goes it for free( early check in). They might loose customers for that reason.

Well, it happened that I could not check in because the Hotel's generator blew up. So, no electricity and the worst is that I can't get a refund and had to book another Hotel. No warning email nor any type of communication.

The worse hotel experience ever, they shouldn't even be on your website, for a hotel that's the closest to the airport they should be at the highest standards yet the lowest, not even water, really? And you taking people money without disclosing and you charging extra for "we have a little issues with the gas right now so we have to add another $15 per room" not knowing what HELL i was walking into i said ok. Honestly I just wish i had sit down with the owner because i really can't Express myself in this review

Love it