Their staff and level of customer servvice was quite impressive

My stay at this Hotel was just okay. While the accommodations were decent, I experienced inconsistent communication with staff and felt there was a bit of nickel and diming throughout my visit. I’m still waiting on my deposit to be returned, which has added to my overall disappointment. The experience could have been better with more transparency and professionalism. When I return to Accra, I don’t plan to stay here again.

Was good

Highly recommended

I had a wonderful stay . Staffs were very professional and helpful.David is an amazing housekeeper.Well anytime I’m in Ghana I will definitely stay here .

A clean space with friendly staff who are always willing and ready to assist whenever they are called upon. Kwarleyz has become my home away from home and there's no place i'll rather be, than at Kwarleyz

Excellent

Our stay was nothing short of exceptional. Originally planned as a one-night stop, we were so impressed by the experience that we extended our stay to three nights. From the moment we arrived, it was clear that cleanliness was a top priority. The room was immaculate, with a spacious layout and modern appliances that made our stay incredibly comfortable. The bed was soft yet supportive, complemented by superior bedding that made for restful nights. The decor was both tasteful and modern, creating a warm and inviting atmosphere. We also took full advantage of the clean, air-conditioned gym, which was impressively well-equipped for a hotel facility. The pool area was stunning and provided a relaxing escape, perfect for unwinding after a day of exploring. The waitstaff were exceptional—always helpful, courteous, and eager to ensure our experience was perfect. For the quality and amenities offered, the cost was very reasonable. We will definitely recommend it to friends and family and look forward to revisiting in the future. It’s a rare gem that perfectly balances luxury, comfort, and affordability. Worth every penny!

Very Friendly staff. Very accommodating. For some reason do not stock wash cloths/Face towels in the room. We had to ask for them every day

I enjoyed my stay

The studio room floors could be better taken care of.

Best stay in Accra, Ghana!

The stay at Kwarleyz is always an amazing experience. The staff there are all super amazing and they all go out of their way to give you an amazing experience. From stay 1… my Butler Alex has given impeccable service. And please do visit the spa for a most relaxing and amazing massage!

Nice place to stay

Very modern the space of the room was wonderful prefect relaxing or a birthday vibe

The property has potential but it’s the lack of attention to detail. It was a beautiful property, with a spacious room and we enjoyed the pool. The issues we had were; 1. Why have a butler with a phone number that you can’t call from the hotel phone? 2. To charge prices as the finest hotel in the world, you can’t be cheap with the toilet paper. If you’re leaving half a roll leave a fresh roll in the drawer. 3. If they’re a two people in the room and you change towels provide two sets. 4. I checked out and paid cash. The attendant started helping someone else. I asked for my receipt and he gave me the invoice. Well later on, they told my friend in a totally different room, I hadn’t paid and charged him again for all my incidentals. 5. The bathroom was leaking down into the hallway. 6. The TV would reset every time you pulled the card from the wall but would not reconnect to the internet.

Wonderful customer service, nice stay for Accra standards. Receiving ordered food at the hotel took a long time however

Excellent Accomidations. Highly recommended. 👍

Please ensure that staff personnel cleaning apartments are clean. Strong smell of putrid body odor B/O in the room and sheets. Had to toss out the pillows to get rid of smell. Otherwise great place.

Amazing service.

Please save your hard earned money and do NOT stay here! I checked in early evening and was NEVER informed that the pool was under construction. The breakfast is horrendous and there is no 24 hour room service. The room they provided had a broken door and chipped floors. There was nothing about this hotel the exemplifies “luxury”. It’s like a motel with modern furniture. The people who work there were very nice. I just think people should be informed about what they are paying for.

Friendly Staff, very well kept property. Good food, excellent view and quiet guest. I will be back.

Could have been great.

Roof top bar was closed and lot of maintenance going on the entire time I was there. Half of the time I stayed there I had to ask for towels. Coffee from the little coffeeshop downstairs are great!

Beautifully appointed exceptionally clean with a very accommodating staff.

This property was not a good stay. It’s beautiful when you enter however it’s not clean. The towels are dingy and they did nothing to accommodate us. The sheets were suspect and the walls had spots. I was very disappointed in this stay. At breakfast, the plates weren’t even clean. I wouldn’t recommend this as a place to stay at this price they charge for a 3 star hotel.

Clean and modern environment with good customer service

Everything was excellent the pool rooms everything The only thing annoying is having to wait so long at the restaurant before getting something to eat

Modern spacious rooms but could use a little refreshing.

It was amazing, clean , beautiful rooms

Crazy cool Art

The art and aesthetics of this place are incredible. I stayed here twice while in Ghana and booked two different types of rooms. The first time was a 1 bedroom. That was on the 2nd floor and MUCH quieter as the bed is on the second floor away from the hallway. Having the floors separated was a slight inconvenience for my quick time in the room as I frequently left things on the only table available (downstairs) or would forget to turn off the downstairs lights etc. Anyway, I didn't need that much space so booked the studio the 2nd time. These are located on the first floor only (per reception), and it's much louder on this floor (perhaps b/c more people book this type of room? Or b/c the bed is by the hallway? If you aren't noise sensitive the studio is great, but not much room for toiletries ladies. What this hotel lacks in functionality (more table space, bathroom shelves) it makes up for in decor. The cardio equipment was frustrating b/c if you stopped or didn't go fast enough then the screen turned off so to keep track of the time you would need to do so on your phone. The belt was also broken on the squat machine. If you don't stay here the place is worth visiting simply for the art though! I would stay again, but would book the 1 bedroom.

This place was awesome and I will be here again!!! My only complaint was the the checkout list prior to arrival was not accurate and the property tried to charge me coke products that were never there during my stay. Other than that it’s beautiful, just wish the ac would be a little colder. It felt really hot at times

Nice hospitality

Simply amazing

Kaku

Its so lovely

Loved my stay. The staff are very friendly

Awesome and beautiful

Close to airport, modern facilities, spacious rooms, helpful staff! Will return.

Love this hotel😍😍😍 super modern and it’s most def home away from home❤️

Cleanliness and friendliness of staff. All services were prompt.

Highly recommend this hotel. Great rooms, decent food and location, and the service was brilliant.

Well maintained, larger than average rooms and nicely appointed. Staff was warm, welcoming and quick to ensure my stay was satisfactory. I will definitely return to this property.

Very modern and elegant setting that primarily caters to young adults of means and international travelers. The staff was respectful, courteous, attentive. Didn't have to lift a finger really, because at every turn they were there to lend assistance or go above and beyond in the middle of the night. The hotel itself was well kept but of course like all things needs to be maintained overtime. Breakfast was more like brunch and whatever you didn't see available the staff prepared. The gym was beautiful and well equipped. The pool was the same, my only discord was it isn't heated.

The property is modern, clean, and beautifully appointed. It's a residence rather than traditional hotel, which makes it comfortable for a longer stay. There is also a sizable and well-equipped gym. The location is also ideal - a quiet residential neighborhood near restaurants, a large mall, and the airport. The best feature, however, was the outstanding service shown by the staff. This is definitely my top choice accommodation in Accra.

The property was exactly as it appeared on the website. I cannot fault it

Fantastic!

Luxurious, snazzy, comfortable apartment-hotel. Staff, night and day, could not have been more gracious and helpful, from the security guards to the waitstaff to the front office. A couple minor maintenance issues in the room were immediately handled with (unnecessary) apologies all around. My family had a ball -- my daughter wants to go back.

The morning buffer needs improvement, they need more selection of things you can have and they run out stock on a lot of things during my stay there.

Definitely recommend

I really enjoyed my stay. Loved the interior and the rooms were very spacious

ABOVE AVERAGE EXPERIENCE

Probably the most amazing stay l have had in any hotel facility. Friendly staff, clean and it’s home away from home. I applaud especially Ms Beatrice and Ella including the other staff for their input in ensuring my stay was as comfortable as it needed to be. It’s above a five star standard in my opinion. Location was quiet, relaxed and reserved hence you need access to transportation. Wonderful experience. I recommend for any business or family vacation to Accra.

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