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Kobe Bay Sheraton Hotel & Towers
2-13 Kouyoucho-naka, Kobe, Japan
Most Popular
Other
2-13 Kouyoucho-naka, Kobe, Japan
Hotel Description
With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Port of Kobe and Meriken Park. This spa hotel is 13.1 mi (21.1 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan. Make yourself at home in one of the 267 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children
- Airport shuttle fee: JPY 2200 per person (one-way)
- Airport shuttle fee per child: JPY 1100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Japanese
English
Amenities
Description
2-13 Kouyoucho-naka, Kobe, Japan. See map
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Hotel Description
With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Port of Kobe and Meriken Park. This spa hotel is 13.1 mi (21.1 km) from Arima Onsen and 13.4 mi (21.6 km) from Universal Studios Japan. Make yourself at home in one of the 267 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children
- Airport shuttle fee: JPY 2200 per person (one-way)
- Airport shuttle fee per child: JPY 1100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Japanese
English
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Wheelchair accessible
Hair salon
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Nightclub
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Limo or town car service available
Meeting rooms
Sauna
Wedding services
Designated smoking areas
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 4
Number of meeting rooms - 7
Tennis on site
Number of indoor pools - 1
Outdoor tennis courts - 2
Playground on site
Tennis lessons on site
Free self parking
Number of bars/lounges - 3
Number of coffee shops/cafes - 1
24-hour fitness facilities
Terrace
Hot springs on site
Electric car charging station
Vegetable garden
Ballroom
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Vegetarian breakfast available
Energy-saving switches
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic straws
Accessible airport shuttle