KC Grande Resort Koh Chang
8.8

Excellent

931 Guest reviews

8.8
Excellent
931 Verified Reviews
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Cleanliness8.8/10
Service8.8/10
Comfort8.8/10
Condition8.4/10
location9.0/10
Neighborhood8.8/10
Value7.4/10
Amenities8.6/10

1/1 Moo 4, Haad Sai Khao, Ko Chang, Thailand. See map

From  US$92.99

Price per night, 1 room

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Free WiFi
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Concierge
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Gym
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7 room types | 14 room deals available

Jacuzzi Deluxe - Hillside

484-sq-foot room, balcony with city views

1 Double Bed OR 1 Twin Bed

45 m2 / 484 ft2

City view

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
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Deluxe Room

484-sq-foot room, balcony with park and garden views

1 Double Bed OR 2 Twin Beds

45 m2 / 484 ft2

Garden view

Park view

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
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Pool View Jacuzzi Deluxe - Hillside

484-sq-foot room, balcony with pool views

1 Double Bed OR 1 Twin Bed

45 m2 / 484 ft2

Pool view

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
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Ocean View Jacuzzi Deluxe - Hillside

484-sq-foot room, balcony with ocean views

1 Double Bed OR 2 Twin Beds

45 m2 / 484 ft2

Ocean view

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
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Pool Access Jacuzzi Deluxe - Hillside

484-sq-foot room, balcony with pool views

1 Double Bed OR 2 Twin Beds

45 m2 / 484 ft2

Pool view

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
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Garden View Deluxe (Villa)

506-sq-foot individually decorated room, patio with garden views

1 Double Bed OR 2 Twin Beds

47 m2 / 506 ft2

Garden view

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
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Sea View Grande Deluxe (Building)

570-sq-foot room, balcony with pool views

1 Double Bed OR 2 Twin Beds

54 m2 / 570 ft2

Pool view

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
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Hotel Description

With a stay at KC Grande Resort Koh Chang, you'll be centrally located in Ko Chang, a 1-minute drive from White Sand Beach and 12 minutes from Klong Prao Beach. This beach resort is 0.1 mi (0.1 km) from Mu Ko Chang National Park and 2.2 mi (3.6 km) from Pearl Beach. Make yourself at home in one of the 208 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and minibars. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ko Chang? This resort has 3929 square feet (365 square meters) of space consisting of conference space and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Airport shuttle fee: THB 3000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 3000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Thai

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Conference space

Laundry facilities

Arcade/game room

Garden

Free breakfast

Children's pool

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Business center

On private beach

Full-service spa

Spa treatment room(s)

Sauna

Wedding services

Designated smoking areas

Pool umbrellas

Area shuttle (surcharge)

Number of restaurants - 2

Conference space size (feet) - 3929

Conference space size (meters) - 365

Number of meeting rooms - 4

Waterslide

Number of outdoor pools - 4

Ferry terminal shuttle (surcharge)

Computer station

Number of bars/lounges - 2

Number of poolside bars - 3

Number of coffee shops/cafes - 1

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Terrace

Children's club (free)

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchairs available on site

Hotel reviews

8.8
Excellent931 Verified Reviews
warning-sign.svg
Cleanliness8.8/10
Service8.8/10
Comfort8.8/10
Condition8.4/10
location9.0/10
Neighborhood8.8/10
Value7.4/10
Amenities8.6/10
8/10
Excellent
Patricia, 13 Apr 2025
hotel-logo-v2.pngTraveller

Everything you could possibly want

We have stayed at the KC Grand on many occasions and have never been disappointed. Breakfast was brilliant with everything you could possibly want. The hot bath on our balcony, although worked perfectly was looking a little tired. Our double bed was huge.

10/10
Exceptional
Susan, 06 Mar 2025
expedia-logo-v2.pngTraveller

Great Location for walking for shopping and food. 711 and pharmacy next door. Room located close to pool, gym and restaurant. Breakfast included. Amazing white sands beach. Would be great if you could charge to room rather than needing to carry cash.

10/10
Exceptional
Joshua, 02 Mar 2025
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Brought grandma and the kids. Great pool options for the young ones. Great family resort.

8/10
Excellent
Frederick, 07 Jan 2025
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Good.

10/10
Exceptional
Michael, 05 Jan 2025
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Excellent Hotel

Excellent in every respect. It was very expensive, but there again between Christmas and New Year is probably the most expensive time.

10/10
Exceptional
rob, 04 Jan 2025
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Great

10/10
Exceptional
T, 22 Dec 2024
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Amazing resort

Amazing clean beautiful resort, right on the beach, amazing pools & food

10/10
Exceptional
Cesar Augusto, 08 Dec 2024
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KC Grande for the 4th time

Is the 4th time we visit Koh Chang and this hotel. Service, facilites, food and Beach are great. Thanks KC Resort for another memorable stay.

10/10
Exceptional
Jenny, 03 Dec 2024
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Location and staff very convenient and helpful.

8/10
Excellent
Verified traveler, 02 Dec 2024
hotel-logo-v2.pngTraveller

A Good stay fantastic beach but not 5 star!

We enjoyed our stay as it’s a beautiful beach and has lovely gardens. Some parts of the hotel are showing their age and it needs some maintenance. The lightning could be improved as well. Checkin could be a more friendly experience no welcome drink etc and told to go and wait even though we were only 15 mins early. The staff cannot control the management of Sun beds with towels on them at 7 am yet the people are in having breakfast used towels left on sun beds all day yet people have finished with them.We came from the Retreat at Kai Bae this is a true 5 star resort. KC’s staff were not friendly and hard to find. There was no one to order from around the pool you had to go up to the restaurant to order. This is no longer a 5 star place it’s old and lacks good service. However the bed was very comfortable and the shower was great and there was a decent breakfast.

10/10
Exceptional
Kay, 20 Nov 2024
expedia-logo-v2.pngTraveller

This is our third visit, we came all the way from the U.S. Love the beachfront villa as it is beautiful, modern and clean. The resort is conveniently located near restaurants, 7-Eleven, pharmacy, and massage places, all just within walking distance. Breakfast was the best, it has variety of options. The beach is beautiful and clean. Staffs are amazing, very friendly and helpful. Will definitely stay at this place again.

6/10
Fair
Helen, 15 Nov 2024
expedia-logo-v2.pngTraveller

We stayed for three nights as a couple and that was enough for us. Not enough Sunbeds and even if you went down to breakfast by 8am towels were already on Sunbeds so we hired a scooter and went and found quieter places. This is more family orientated than couples. Room was clean and fine. Bit dated but happy with our room.

10/10
Exceptional
Ray, 08 Nov 2024
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Excellent property. Staff was very attentive.

10/10
Exceptional
Coke, 21 Oct 2024
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There were some minor issues at check in, but they were addressed and handled well by the manager. Staff were friendly and the breakfast was exceptionally good for buffet style. One thing to note that we learned after arrival is that room labeled as hillside are across the street from the main part of the property.

6/10
Fair
yariv, 11 Jul 2024
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The maintenance of the pool is of poor quality, the air conditioner in the room leaks

8/10
Excellent
Greig, 06 Jul 2024
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Stay was ok, staff very helpful, breakfast, all the food in warmers is nearly cold and the quality of food in general is poor, choice is not great, we changed rooms after 3 nights as the first room was damp and could be a danger to some peoples health, this was on Hillside, also very noisy over there, we had problems late at night, and with only 1 staff on overnight things don't get looked at til next day, pool area great near beach, just on Hillside, all in all stay was ok, its a resort so production line tourists mainly.

8/10
Excellent
Peter, 05 Jul 2024
expedia-logo-v2.pngTraveller

A beautiful hotel with pool and breakfast area right by the beach. A mix of travelers from all four corners and that was reflected in the breakfast buffet. Although the western options were a little bit slim, and the fruits available were only the box standard melon, pineapple and dragonfruit… we did discover however that other fruit (could, would) be made available upon request. We stayed on the Hillside with our room having access to the hillside pool. A very nice hotel but it could do with some tlc (e.g. grout is worn, paint flaking, a few missing tiles etc) but nothing too major.

10/10
Exceptional
Michael, 24 Jun 2024
expedia-logo-v2.pngTraveller

It was a very relaxing stay and my only slight complaint was the gecko that was in my room. It would make loud noises at night and the last night I saw it on the ceiling above me. Right the. I felt a cold drop of water on my arm… it wasn’t water, the gecko pooped on me. Well thankfully I have a high tolerance and the facilities are amazing with very friendly staff. Also, get the sports massage if you’re an athlete. It was so intense, but felt amazing afterwards.

10/10
Exceptional
Mazhar, 21 Jun 2024
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This was the first trip to Koh Chang. The resort was exactly as described on the website. The staff was very friendly and the breakfast buffet was very tasteful. We were a family of five and took two adjoining villas opening at the beach. We stayed five nights and overall it was a fantastic experience. The only shortcoming was that the Internet service in the villas was a bit choppy but definitely was not a mood spoiler as there was so much to do around us. Definitely recommended for families

10/10
Exceptional
Peter, 05 Jun 2024
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A nice 4* hotel on the nicest beach of Koh Chang.

8/10
Excellent
Duncan, 04 Jun 2024
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No drawers to put your clothes, aircon in poor location with regards to sleeping, glass door and curtains do not open the same side.

10/10
Exceptional
richard, 28 Apr 2024
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Great location and beach. Had the paradise villa which was very nice in 5106, however they need to trim the big tree out front as you could not see the sea which was a real bummer. Charged me for a premium room but not much of a view, I’m sure they would not use that room for advertising.

10/10
Exceptional
Habib, 29 Mar 2024
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All the.thing was good

6/10
Fair
Tim, 02 Mar 2024
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Mid at best KC

Stayed in large deluxe room with outdoor balcony tub. Arrived one hour past check in (3pm) and still had to wait one hour to check in despite hotel not appearing busy. Room not ready still (baby crib in room when we got there (I dont have a baby). Air conditioner leaked water throughout trip in large pools on the floor and on our hanging clothes. Staff forgot many things daily like water and towels. Received 2 notices on a 5 night trip that limited access to the grounds. They fumigated one day and held a wedding that limited pool, beach and ocean access. Balcony tub not worth it, it was cracked, weathered and dirty. Also, 2nd floor balcony did not provide privacy and fitness room users could look onto your balcony. 2nd floor fitness room blocks most of your sea view from your room. Breakfast was the highlight of the resort. The resort itself could use a refresh. If you do book here, wait for an online deal and stay in the smaller room. Paying for a tub and seeing treadmillers instead of the ocean isnt worth it. You'll save money and maybe your AC wont leak.

8/10
Excellent
Glenn S, 29 Jan 2024
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Beach was nice, good breakfast, friendly and helpful staff.

8/10
Excellent
Scott, 28 Nov 2023
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Our first time visiting Thailand, we’ve just spent a week at KC Grande Resort & Spa on the island of Koh Chang before heading to Bangkok for the rest of our vacation. We found the resort to be well maintained, very clean, and comfortable. Our ground floor Sea View Grande Deluxe room was spacious and the bed was very comfortable. We appreciated the close proximity to the beach, pool and restaurants. We were provided with free parking for our rented scooter. The daily breakfast buffet offered a wide selection of hot and cold foods, and good coffee. WiFi was mostly reliable, and decently quick, with access everywhere we went on the resort property. We really have no complaints about our stay, but note that lounging chairs on the beach and at the pool are quickly claimed with guest towels early each morning. Without a single exception, the KC Grande staff were friendly, helpful and welcoming. No one was ever hovering around, housekeeping was quick and efficient each day, and the front desk and security personnel were always smiling and ready to assist. Perhaps the best resort experience we’ve had, in terms of the staff interaction. Highly recommended!

10/10
Exceptional
Katherine, 04 Nov 2023
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Excellent!

4/10
Poor
Amanda, 02 Nov 2023
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Sadly not what we expected

The Room:Deluxe Garden View Villa-it just looked at the back of another room and the entrance to where all the housekeeping staff kept bedding etc, so it wasn't very private & had no view whatsoever. I was just a room, not a villa, with only a thin screen separating the balcony from the room next door. It was a large room & well decorated, the bathroom was very big. Only mirror was bathroom, could not plug hairdryer in as fixed towel rail was over the plug. Beach:bits of litter on beach which spoilt it somewhat, would not have taken long to clear daily. Service:Reception was chaotic & on the occasions I asked questions, no one was able to help or answer. We had one day where all towels & robes were taken from our room by housekeeping, they were replaced when we called Housekeeping - but that should not happen as from the price list for every item in the room,we know they may have charged us for them. The chaps that drive the golf buggies around were lovely and happy, as were the staff at breakfast. Breakfast: delicious & a great choice. General site: Small bits of rubbish everywhere, these could easily be cleaned up-there was a razor outside our room on the floor the entire time. The biggest issue was the noise from the construction work, if we'd had any idea how extensive it was, we would never have booked. They are building 2 huge buildings & all day from 8am-9pm you could hear very loud construction noise, angle grinders,hammers,diggers-the pool & beach peace ruined.

6/10
Fair
Roman, 20 Oct 2023
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It's an OK place to stay, but not great. Pros: - nice beach and beach front pool; - clean room, comfy bed; - great breakfast; - free sauna in the pool area Cons: - it is falling apart in public areas and the ongoing limited renovation won't fix this any time soon. They need way more than that; - there is no territory of the resort as such - small loan next to the pool and that is it. It is not cozy and you don't want to spend time there; - property does not respect own renovation times and schedule. They extended it by 2 weeks after we made the booking. If we knew, we would pick a different option; Manager declined our refund request for the last night - announcement in the room says work will finish at 5 pm but it continued well past 7 pm every day - first 2 nights the floor was fully wet as the room below us had their AC on at all times so the water condensated on the cold floor; - you have to cross the road every time going to the beach or breakfast and back; - Koh Chang island has nothing to offer and we got bored real quick

8/10
Excellent
Cheryl, 06 Oct 2023
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Construction

10/10
Exceptional
Robert, 04 Oct 2023
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K.C. review

Fabulous stay. Everything was first rate.

8/10
Excellent
Catriona, 27 Aug 2023
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Lovely hotel . Nice staff. Breakfast dissapointing

Lovely hotel. Had a Paradise Beach villa. On the beach front. Lovely room. Beautiful view. Aircon is excellent. Shower good. Bath is fun. Housekeeping is a bit strange. Fold your towels and put them on your bed. Caught out a few times for something to dry myself with because of this. Also the bed is made up with about 8 throw pillows that initially. Looks nice but housekeeping don’t redo them when they do your room, they just let them siton the floor next to the bed . Best to remove these if it’s just for the initial ‘show’. The breakfast is poor. I was really disappointed. The deck outside is kinda useless, should be replaced by the chairs the villas further back have . The deck area was messy with leaves and sand and rarely cleaned . One day we notice they had simply tipped the cigarette ends from the ashtray onto the ground by using the sand hose to clean it . Disgusting! Why did we bother with an ashtray! The sun beds were old and dingy and our particular villa was not positioned well for those. The front and deck of 5105 needs redone. Pool was nice. Staff were very friendly and helpful. The hotel has works being carried out until October . We were told it would make place between 9-5pm, but they were still making a lot of noise at 7pm. Luckily this didn’t get noticed in our room because it was quite far from it but the non Villa rooms will here it very clearly! For the price, this was nice. Breakfast was the biggest disappointment. No Nutella is a bad sign.

10/10
Exceptional
Yung Kit Kin, 21 Aug 2023
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Nice resort and convenient

10/10
Exceptional
Chuck, 28 Jul 2023
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EXCELLENT STAFF.

8/10
Excellent
LaAerial, 11 Jul 2023
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I think I paid too much money for this place. I think it’s mildly overrated, The prices at the time of my booking were definitely high for Thailand at about $100/night. The deluxe rooms are clean but the decor is outdated so I upgraded to a garden bungalow. They are not sound insulate but beautifully decorated and much more modern. The facilities close entirely too early to be called a 4 star hotel. The area is very walkable. I would stay again if I booked in advance and got a better deal.

8/10
Excellent
Edward, 14 Jun 2023
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Pros.....The staff on the property are great. Alek and front desk are exceptional. Had a wonderful dinner. pool is amazing. Cons. Bathroom mirrors are wayto low. impossible for a 5'11 man to see him self. Lack of lighting in bathroom a bigger issue. Breakfast offers a wide variety. I am a bacon and over easy guy. The bacon everyday was extremely over cooked and hard. Walk around the dining room no one eats there bacon . Manager needs to wake up and wonder why no one eats . Have a chafing dish label "over easy eggs". JOKE. Every egg is broken and cooked till well done. Would be better off putting nothing in that spot. Balance of buffet is passable at best,\ Thanks again Alek

10/10
Exceptional
Andrew, 25 May 2023
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Service and property are top notch for the price and exceed even the most expensive hotels in Koh Chang.

8/10
Excellent
andrew, 10 May 2023
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Enjoyable’ish stay

Overall an enjoyable stay at KC Grande with the family. However issues with our Poolside rooms (4 rooms booked) Booked months in advance & placed a request with the resort so if at possibly to have 4 rooms side by side Upon checking in 2 rooms side on to other & other 2 rooms separated Our room & parents rooms shaded by adjacent building (both rooms damp & parents room also smelt on dampness with no working AC) Parents ? Upgraded to top floor sea view (not what we’d envisaged for a family break. All hotel staff a credit to the establishment. Can tell unfortunately that times have been hard following the pandemic as parts of the hotels closed off (small restaurant & poolside bar) That said just needs a little more investment As said it’s the staff that make this resort

10/10
Exceptional
Hayley, 02 May 2023
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We stayed 7 nights in late April 2023. Such a beautiful resort on the best stretch of white sand beach on Koh Chang, set amongst gorgeous water gardens. Every individual staff member was so welcoming and thoughtful and kind to us, especially the lovely bar attendants at the swimup bar. The beachside pool was heaven and we could have stayed there forever. The Chiva Spa beachside massage was amazing. The buffet breakfast was so well prepared and such variety, we had something delicious and different every day. We are already planning a return trip. Highly recommended. A cut way above any other hotel or resort on the island.

10/10
Exceptional
Michael, 27 Mar 2023
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Beautiful place, great food and friendly helpful staff. We will definitely return

10/10
Exceptional
Kay, 13 Mar 2023
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Love this resort. We stayed at the beachfront villa and love it. It’s clean, has a nice big bathroom, and a very nice balcony where we were able to relax and enjoyed the view. The staffs were all very nice and helpful. I will definitely come back to KC Grand.

10/10
Exceptional
Tanya, 25 Feb 2023
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The hotel is on a great beach with lots of restaurants and bars within walking distance nearby so there is lots of choice for dinners etc. Breakfast is great. 3 pools. Staff were very friendly.

8/10
Excellent
Charalampos, 04 Jan 2023
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The hotel is located in the best beach on island. The location is the main advantage since facilities are quite old. The food is good but the service poor since understaffed.

10/10
Exceptional
AMIR, 19 Dec 2022
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A perfect hotel, the second home for me

Hotel in the White Sands Beach area With a lovely stretch of beach, but the sea water is not always clean The hotel has a large pool and an attached restaurant Excellent rooms, we stayed in a villa with first line to the beach excellent service Excellent breakfast There are no activities in the evening, the restaurants are not crowded with people Outside the hotel there is a taxi service that can be taken anywhere on the island

10/10
Exceptional
MORDECHAI, 14 Dec 2022
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The reception stuff are exelent.Especially the amazing Siri. A real treasure

10/10
Exceptional
Byrne, 23 Nov 2022
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The staff are extremely friendly and accommodating. I’ve been dealing with two wonderful ladies at reception…Siri and Fern. The KC Resort management are fortunate to have such wonderful representatives fronting their business. Overall the property is well maintained, clean and well staffed. I will return and recommend this resort to friends.

4/10
Poor
Sharon, 19 Nov 2022
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Far better resorts elsewhere - stay at another

Not a 4 star by any means, not enough beds or sun umbrellas- you need to get up before 7.30 to get a bed you want or after 8.30am nothing left, there are very little waiters to get drinks, the smaller pool around the villas has very few beds and only 2 umbrellas and the bar was not abandoned yet the resort is full. Also not enough staff clearing breakfast. The gym is old with little equipment and some broken - very poor. The beach is not maintained by the resort and no set up for sun beds which most 4 star resorts would do. Positives - Reception was helpful and garden bungalow was nice but bath is useless feature as would have taken 2 hours to fill with a shower head. Good selection of items at breakfast. Whitesands beach area is run down with terrible restaurants except Pens Bungalows

8/10
Excellent
Tamar, 16 Aug 2022
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This hotel and it's staff was top notch. The room was large and we had a good size balcony. Everything was well kept and very clean. The beach was what I thought wasn't great here. Not much to work with. Also you're room can be across the street. There's 2 buildings. I would definitely stay here again though.

10/10
Exceptional
Frank, 28 Jul 2022
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Endroit calme et parfait pour se reposer. L'eau est belle. Juste le Wi-Fi un peu faiblard près de la mer.

10/10
Exceptional
cecil, 23 Jun 2022
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Dining options very limited

4/10
Poor
Phoebe Sidan, 01 May 2022
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Things are okay, and the white sand beach is beautiful. However, the hotel-owned beach area is full of plastic trash and cigarette butts. I would not recommend families with kids stay with this hotel.

8/10
Excellent
Carol Luz Andrea Rodriguez, 04 Apr 2022
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The hotel is great, full of amenities, great breakfast. What was unpleasant was the smell in the bathroom. It took us a while to figure out that it was coming from the sewer next to the hotel. The staff was great, but slow service at the pool.

10/10
Exceptional
Georges, 01 Mar 2022
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Memorable stay. Excellent service.

5 nights stay. We really enjoyed the beachfront villa

10/10
Exceptional
Stephen, 15 Feb 2022
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Great place to stay outstanding breakfast buffet. Highly recommend!

10/10
Exceptional
George, 14 Feb 2022
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Best hotel in Koh Chang (best island in Thailand)

The place ticks every box and could easily be described as 5 star. The grounds, staff, service, management and food is all excellent. I stayed in the cheapest room at the back of the hotel, but it was still amazing value and worth considering. I want to extend a special mention for all of the staff, who made my stay extra special. I can safely say this is the best hotel on the most beautiful island of Koh Chang, and that’s saying something. Thanks for making my stay extra special.

10/10
Exceptional
Verified traveler, 16 Oct 2021
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Amazing!

Everything was amazing!

10/10
Exceptional
Ulf, 14 Oct 2021
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Best place on Koh Chang

Simply the best hotel on Koh Chang, several pools, great food, good rooms, this time we stayed in main building but have stayed in Garden Villa previously. Great staff, well maintained and designed. Have been here many times, will return again..

10/10
Exceptional
Sasima, 14 Sep 2021
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ดีมากค่ะ บริการประทับใจ

8/10
Excellent
Allan, 09 Jul 2021
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Very nice large resort close to restaurants and shopping, the beachfront Villa was very nice and had direct access to the beach. Golf cart transportation is available on site as this is a very large resort with several pools a fitness center and restaurant. I would stay again

8/10
Excellent
Verified traveler, 05 Apr 2021
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A regular visitor to Kc Grande Always an enjoyable experience Lovely gardens and pools. Great location. Highly recommended !

10/10
Exceptional
Scott, 23 Feb 2021
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Very nice trip great hotel on clean beach

10/10
Exceptional
Verified traveler, 23 Jul 2020
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The hotel was beautiful! The staff were excellent and helpful. We would recommend it with no reservations!

10/10
Exceptional
Verified traveler, 11 Jul 2020
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No comments excellent place and location. The staff excellent

10/10
Exceptional
Rionach, 24 Mar 2020
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Stayed in the hillside building and made daily use of the Horizon pool and restaurant in the morning before exploring the Island’s interior and its rich waters. Other days we spent down at the beach pool and spa.

10/10
Exceptional
Dixon, 11 Feb 2020
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All is ok. No more comments. Only fix the draining in the shower

10/10
Exceptional
Verified traveler, 06 Jan 2020
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room, staff, pool are very nice. Breakfast is just ok not that impress. I love this hotel, will go back next time. ^_^

8/10
Excellent
Frank, 02 Jan 2020
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Relaxing recharge

Excellent tranquil location

10/10
Exceptional
Verified traveler, 04 Dec 2019
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Great resort and facilities, exactly what we needed

6/10
Fair
Guillaume, 03 Dec 2019
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Average touristy resort

I saw the reviews for KC Grande and it looked like a great hotel. The reality was a bit different. Our room was pretty far from the beach in the annex building and smelled like mold or dirty AC. The rooms open to an outside corridor overlooking trash. The beach is very small and pretty mediocre. Swimming pool was nice with its own bar. The rest of the hotel is pretty standard and looks like a giant mass-tourism oriented resort. Staff was very amicable however and was helpful!

10/10
Exceptional
Stacey, 18 Jun 2019
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Convenient and comfortable beach front resort.

Lovely resort in a convenient location. Great swimming pool with swim up bar. Beach front restaurant where a great breakfast was served. Good sized rooms. We upgraded to a sea view room which was lovely. Staff very friendly and polite. Lots of shops and restaurants close by too. I would definitely stay again.

10/10
Exceptional
anthony, 29 May 2019
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Paradise

Lovely location, the resort and spa was just perfect, the breakfast choice was amazing with smiles and greetings from all the staff

10/10
Exceptional
Verified traveler, 19 May 2019
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Great place

A great place to stay. I will definitely stay here again. I had no issues what so ever.

2/10
Poor
Verified traveler, 12 May 2019
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Miss soled. The room was not in the resort, this you are no doubt aware of, it is across the road in an annex that seems to be a different hotel than the resort with its own reception and pool. Every day there were unhappy guests trying to change rooms, it is a trick and a con, helped by yourselves to go on. disgusting behavior. that I will cut and paste about on all comments sections on social media and websites that promote this hotel.

8/10
Excellent
Linda, 07 May 2019
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Damp and humid!

Our stay was good. Alex and the staff at KC Grand were very wonderful. Our only complaint was that our rooms were very damp with the walls and floor covered in condensation making the floors very slippery and dangerous. For over 100 USD we did not feel this should be happening however we did not spend much time in our room so it only affected us in the evenings! Turning off the aircon when not in the room is probably the cause therefore I do not have a solution.

10/10
Exceptional
Michele, 21 Mar 2019
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Best Resort on the Island

I love it here. My second visit in four years and it’s always amazing.

8/10
Excellent
Michele, 20 Mar 2019
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Beautiful hotel on'whitesands beach

Perfect place on white sand beach with a lot of bars and restaurants on the beach and night life without a car. Beautiful hotel, good food and a lot of activities. Only one bad point : the beds are very hard

10/10
Exceptional
Verified traveler, 25 Feb 2019
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I loved everything about KC Resort. Clean rooms, clean facilities, top notch service, friendly employees, well trained staff, great location. That is why I have returned nearly a dozen times to this hotel over the last several years. This is my #1 place to stay in Koh Chang.

10/10
Exceptional
Verified traveler, 22 Feb 2019
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Beautiful property. Great staff. All amenities onsite or very close.

10/10
Exceptional
Verified traveler, 01 Feb 2019
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Very nice resort drinks a little expensive breakfast was nice

8/10
Excellent
Derek, 14 Jan 2019
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Great hotel sad touristy area.

The hotel and staff were excellent. The room was spacious with a relaxing pool area with a comfortable bed. The grounds were beautiful. Facilities such as a fitness studio and gym were good. The staff were brilliant very smiley, polite and helpful. Sadly the guests let it down! Getting up at 4am to put your towel on a lounger that you do not intend to use until the afternoon is irritating and selfish. So it was hard to get a space by the pool area. There were 2 good restaurants Nong Bua and Iyara Seafood. There was just one decent bar with live music Oodies which saved the stay. We would have been bored senseless after 7 days in this area without this place. White sand beach is very touristy and is rapidly becoming a little Pattaya with lots of girly bars. It lacks decent beach bars and the chilled vibe found in the Andaman sea which we have visited on an annual basis before our first trip to Koh Chang.

8/10
Excellent
Verified traveler, 13 Jan 2019
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Very nice stay, rooms very comfortable, lovely beach. Breakfast buffet convenient but a bit of a mad rush. Same sunned blocking problem as most hotels... but that was the guests not the hotel! Can someone please invent a system to stop this anti-social behaviour?

8/10
Excellent
Cesar Augusto, 30 Dec 2018
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Family great location

Everything was perfect, except the coffee offered during breakfast. The only improvable thing in our stat

10/10
Exceptional
Sarah, 24 Dec 2018
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Our only issue was that the air-con wasn't working properly and maintenance weren't able to fix it so we had to move rooms on the first night, a bit of an inconvenience given we had unpacked all our belongings. Other than this everything else was great and we will certainly stay here again!

10/10
Exceptional
Patrick, 22 Dec 2018
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Great!

It was great! We stayed an extra night because we enjoyed it so much. Thanks!

8/10
Excellent
Jeff, 13 Dec 2018
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Pros - beach, big breakfast, infinity rooftop pool. Cons - none, but there are a lot of people. Pool view and hillside are basically the same. Not on beach side of road.

8/10
Excellent
Verified traveler, 10 Dec 2018
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The hotel is located in a quiet area, but still close to everything. The breakfast is too diversified on the expense of taste and quality. I would have preferred it less diversified and closer to my taste.

10/10
Exceptional
Verified traveler, 07 Dec 2018
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good hotel good location . great staff . really recomended. look for nice rrooms . loved pool and vibe

10/10
Exceptional
Scott, 07 Dec 2018
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Beatiful hotel and grounds, good location on white sends beach,

10/10
Exceptional
Ralf, 11 Oct 2018
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The Villas are very nice. The breakfast has a lot of Variety but was somewhat busy.

10/10
Exceptional
John, 10 Sep 2018
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Beach beach

Fantastic

10/10
Exceptional
Dean, 04 Sep 2018
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Awesome place

Amazing place with beautiful views, friendly staff, great food and top notch accommodation

6/10
Fair
john, 25 Aug 2018
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Old hotel, great location.

Paid extra for deluxe Sa View jacuzzi. Jacuzzi didn't work until 8:00 pm. Beautiful beach location. Great breakfast buffet. Hotel needs some major upgrades. Looks tired and old from the 80's. Delux room isn't worth the money.

6/10
Fair
Abu, 22 Aug 2018
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The staff was extremely rubbish and careless. While checking out, the hotel staff accused me of stealing a teaspoon, and asked for payment without a second glance. After arguing with them for quite some time, they finally agreed to let me have a look at the room along with the staff who checked my room. Upon entering the room I immediately spotted the spoon on the ground and showed it to the staff, proving my innocence. This inconvenience caused me to be half an hour late for my departure.

8/10
Excellent
Roger, 13 Aug 2018
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White sand beach

Ok stay beach nice would have been nicer but weather wasn’t good large breakfast selection and pool was good didn’t use balcony jacuzzi it looked a bit tired

10/10
Exceptional
Marc, 27 Jun 2018
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Great relaxing hotel

If you wanna stay in Paradise on Koh Chang this hotel is what you are looking for! Great facility, great stuff and good food. I can recommend to use the Spa outside of the hotel, because we didn’t get what we paid for many times. But this is my personal opinion.

10/10
Exceptional
Verified traveler, 26 Jun 2018
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Nice hotel close to the beach and good location

We spent 5 nights at KC Grande Resort and Spa in a beachfront villa, the room was fantastic with a spa and sleeping/waking to the sound of the ocean was great. The room was clean and the staff were friendly and helpful. They even gave me a birthday cake for my birthday which was nice and unexpected. Breakfast was included and there was always a good selection to choose from,we only had lunch once but the food was good and reasonably priced. We tried the treatments and massages and although more expensive than out in the street the service was great. I would recommend the KC Grande Resort and Spa.

10/10
Exceptional
Paul, 07 Jun 2018
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Very nice place the room was pwrfect

10/10
Exceptional
WG, 16 May 2018
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Nice hotel on the beach.

The hotel was very nice and right along a massive beach. Food was very good. Rooms were comfy, a little out dated but still perfectly fine. The beach and pool were the best part.

8/10
Excellent
Businki, 14 May 2018
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Overall experience is very positive. Staff very friendly and always ready to help. The room might need some renovation.

8/10
Excellent
Hannah, 15 Apr 2018
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Lovely resort definitely one of the best on the island however room was defiantly not what I expected. We booked sea view jaccuzi room in the main building but we couldn’t see the beach or the sea too much foliage. The bed was also not comfortable and the hot tub didn’t work :( breakfast was great although we went to try the main restaurant and it lacked atmosphere so every night we would go up the road to the selection of beach restaurants. Overall this is a lovely hotel especially for families, the main infinity pool is the main attraction here for sure and evenings are spectacular. The gym is great too ! I would recommend this hotel although I feel the rooms need slight updating.

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