88 Tounosawa, Hakone-machi, Hakone, Japan. See map
Hotel Description
Located in Hakone (Tounosawa), Kansuiro is within a 15-minute drive of Hakone Open Air Museum and Hakone Kowakien Yunessun. This spa ryokan is 4.5 mi (7.2 km) from Odawara Castle and 8.7 mi (13.9 km) from Ōwakudani. Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. The front desk is staffed during limited hours. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Cash deposit required
Unicode Support true
Property confirms they are implementing enhanced cleaning measures
Pets not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Property Alerts
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Set meals are served in guestrooms only (no menus or public dining).
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
- Individually-wrapped food options are available for breakfast and dinner.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 神奈川県指令公第2367
Minimal age
Optional fees
- Fee for full breakfast: approximately JPY 2700 for adults and JPY 2700 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Japanese
English
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Other
Gift shops or newsstand
Breakfast available (surcharge)
Garden
Front desk (limited hours)
Parking (limited spaces)
Free self parking
Number of bars/lounges - 1
Terrace
Hot springs on site
Japanese garden
Kaiseki meal
Wheelchair accessible – no