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14 May 2025
Wednesday
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15 May 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Orlando, JW Marriott Orlando Grande Lakes is on a lake, a 2-minute drive from The Ritz-Carlton Golf Club and 5 minutes from Aquatica. This upscale hotel is 3.5 mi (5.6 km) from Orange County Convention Center and 4.2 mi (6.7 km) from Pointe Orlando. Make yourself at home in one of the 1010 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your room comes with a pillowtop bed. Satellite programming and video-game consoles are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a bus station shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Hotel policies

Car recommended

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: midnight
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing guest safety measures

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 59.63 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
  • Fee for buffet breakfast: approximately USD 34 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 36 per day (in/out privileges)
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Portuguese

Korean

Filipino

English

Italian

French

Spanish

Arabic

Vietnamese

Ukrainian

Japanese

Chinese (Mandarin)

Romanian

Turkish

Amenities

Most Popular

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Arcade/game room

Garden

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

Free use of nearby fitness center

24-hour front desk

Business center

Porter/bellhop

Express check-out

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Wedding services

Express check-in

Expedia Local Expert concierge

Grocery/convenience store

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Area shuttle (surcharge)

Number of restaurants - 4

Golf course on site

Tennis on site

Number of outdoor pools - 1

Number of spa tubs - 1

Outdoor tennis courts - 4

Snack bar/deli

Bicycle rentals on site

Self parking (surcharge)

Valet parking (surcharge)

Computer station

Number of bars/lounges - 1

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Pool sun loungers

24-hour fitness facilities

Terrace

Supervised childcare/activities (surcharge)

Ballroom

Reception hall

Bus station shuttle (surcharge)

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Assistive listening devices in meeting rooms

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Pool hoist on site

Pool access ramp on site

Hotel reviews

8.8
Excellent972 Verified Reviews
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Cleanliness9.2/10
Service9.0/10
Comfort9.2/10
Condition9.0/10
Neighborhood9.2/10
Amenities9.0/10
10/10
Exceptional
Mehmet akif, 31 Jan 2025
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Perfect hotel and staff

10/10
Exceptional
Vivek, 31 Jan 2025
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Awesome Place

This is an amazing property and the service at every place in the hotel is extraordinary. Did not use the outdoors as it was cold but it looked awesome. Great location for a big family event.

10/10
Exceptional
Maria, 28 Jan 2025
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Beautiful interior and exterior grounds, lots to do for all ages. Resort vibes.

6/10
Fair
Seema, 24 Jan 2025
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Impossible to get a dinner reservation without several days advance notice. Breakfast/brunch line extremely long and service slow. Pool: all the prime seating costs extra or is for "reserve" members only.

10/10
Exceptional
Andrea, 22 Jan 2025
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Excellent property away from the parks

8/10
Excellent
Matthew, 20 Jan 2025
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Love this place but it’s got so expensive over the last few years

8/10
Excellent
hossein, 19 Jan 2025
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did not like the shower ,no water pressure , fridge did not work properly , we enjoyed the stay as usual

10/10
Exceptional
KEMI, 11 Jan 2025
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Only disappointment pillows and mattress were as comfortable as JWM down town Tampa

10/10
Exceptional
giridhar, 08 Jan 2025
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Good property. Needs to have shopping for sundry items.

10/10
Exceptional
Nashville, 02 Jan 2025
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Wonderful stay. Lovely staff and many dining and drinking options.

10/10
Exceptional
Laura, 02 Jan 2025
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Worth the price

It is a beautiful hotel. The staff is very friendly.

10/10
Exceptional
Marshall, 01 Jan 2025
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My wife and I spent New Year’s Eve at the Marriott grand Lake. Everything went off well and we really enjoyed ourselves. The fireworks were great one thing though their billing is a bit confusing but in the end, it all worked out correct I would recommend this hotel for a stay.

10/10
Exceptional
Stella marie, 27 Dec 2024
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Great!!!

10/10
Exceptional
Thomas, 24 Dec 2024
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Excellent Experience Overall!

10/10
Exceptional
Jonathan, 22 Dec 2024
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Always fabulous service. Great food!

10/10
Exceptional
Jose, 05 Dec 2024
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Rooms Could be cleaner, the edged of the carpet were disgusting

10/10
Exceptional
Leonid, 04 Dec 2024
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Very nice property, good service.

10/10
Exceptional
Benjamin, 03 Dec 2024
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Was a wonderful experience

10/10
Exceptional
Marti, 21 Nov 2024
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Friendly staff

10/10
Exceptional
Bridget, 20 Nov 2024
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The property was very clean, there were a diverse range of restaurants and the pool and accommodations was great

10/10
Exceptional
Barbara, 12 Nov 2024
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Very clean

10/10
Exceptional
Jon, 08 Nov 2024
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Beautiful property...nice waterpark

6/10
Fair
mary p, 28 Oct 2024
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I was here for a conference and needed a copy of my hotel bill, which they assured me would be emailed to me (I am a Bonvoy member) it was never sent. After literally 6 phone calls trying to speak to a person, I went to the website and tried to download. It did not work. I tried on 2 different browsers, still nothing. finally went through their endless automated menu and got a person. Let's see if the invoice actually gets to me...Overall, I find the "Folio" system antiquated. Invest in modern technology please...

10/10
Exceptional
Enmanuel, 24 Oct 2024
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Great room

2/10
Poor
Margaret, 17 Oct 2024
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Lovely hotel, had a great time despite being constantly harassed regarding credit card being declined even though I had left cash on arrival & was told I could pay cash on departure. On checkout valet refused to hand over car key to load luggage even though i was at front desk paying our balance. The issue caused as hotel had charged 2 times for valet parking for 24 hrs or cc wouldn't have been declined!! Not the service expected from a 5 star hotel we have stayed numerous times before. Could have been handled much better.

8/10
Excellent
Andre, 17 Oct 2024
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It was safe and clean.

8/10
Excellent
Florian, 01 Oct 2024
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My overall review about the experience was great. The JW Marriott was a calm and convenient experience. I did have a complaint about room service late at night. The staff at the door seemed to expect a tip from only the most simple requests and made it uncomfortable at times. All the dining experiences were great around the hotel. My girlfriend and I did not have a good experience at Knife in Spoon however. The waiting staff seemed very pre-occupied, and we had 2 waiters serving us. However, this caused confusion often times in between them and lead to many repetitive questions. They did not seem very approachable and it did not feel like a Michelin start restaurant experience. The pools and hot tub experience was a brief one but without any issues from me. The staff at the pool area were receptive and available for orders.

10/10
Exceptional
Nathaniel, 25 Sep 2024
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Beautiful and expansive well manicured and maintained building and grounds

10/10
Exceptional
Jessica, 21 Sep 2024
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Spacious, great size, and excellent service!

10/10
Exceptional
Michael, 19 Sep 2024
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Great facility!

10/10
Exceptional
Neema, 09 Sep 2024
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Great weekend stay! This was our first time at the JW Marriot & we thoroughly enjoyed our stay. The pool area is incredible & the culinary offerings, although a tad pricey, are all excellent. We will definitely be back.

4/10
Poor
Ron, 07 Sep 2024
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crowded

Too many people at and in the pool.

8/10
Excellent
Julio, 05 Sep 2024
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Our stay during Labor Day Holiday was overall great with a few hiccups. Hotel is nice and well maintained. Rooms feel recently renovated and the interior design is very good. Check-in was easy, fast and professional. Hotel overall was clean despite the amount of guests. The fireworks were exceptional and something we hadn’t experienced at the Four Seasons Orlando. The property and grounds along with the Ritz Carlton are beautiful with good landscaping. The room robes have the best quality we’ve felt and we loved them. The TV size was excellent for our room. Elevators were fast, we never felt it took them long. Things we didn’t like: it seems there’s no good insulation in the rooms as we could hear water running in the bathroom from other rooms and babies crying next door. Lobby bar felt overwhelmed, service was slow and missed essential things like napkins and silverware when bringing food. Lunch at the pool restaurant was a disappointment, we ordered 4 hamburgers and after 1h20 and 2 rounds of alcoholic drinks, the order was still in the queue, we ended up cancelling the order and waited for our dinner reservation outside the hotel. It seems as though the F&B team is not able to handle the amount of work when hotel is at capacity. We will definitely come back but not during big holidays and also to try the tennis courts and golf course.

10/10
Exceptional
Margaret, 04 Sep 2024
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Always great. I continue to return year after year. Staff is great. The new pool area and water slides are fantastic

10/10
Exceptional
Wael, 03 Sep 2024
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Good as always

10/10
Exceptional
Asayat, 03 Sep 2024
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Great family resort. Will return

2/10
Poor
Maria, 02 Sep 2024
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Below standard

10/10
Exceptional
Yeney, 02 Sep 2024
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👍

10/10
Exceptional
Courtney, 02 Sep 2024
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The property was great as there were plenty of activities To do. The only things I did not like was the parking would fill up so quickly that it was hard to find a space when staying at the resort and there needs to be more control on tubes and chairs at the pool as I had to share a chair with my husband and we saw chairs for hours without anyone.

10/10
Exceptional
Brian, 28 Aug 2024
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Very well maintained property and clean rooms.

10/10
Exceptional
Justin, 26 Aug 2024
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Wonderful hotel & resort. High quality accommodation and facilities

6/10
Fair
Patrick, 26 Aug 2024
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Looking Elsewhere

This has been a 2nd home for us- it’s become expensive beyond the value delivered

10/10
Exceptional
Jacklyne, 25 Aug 2024
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What a beautiful resort!

10/10
Exceptional
Rami, 25 Aug 2024
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.

10/10
Exceptional
Vanessa, 20 Aug 2024
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Enjoyed our stay view was nice. Staff was nice.

10/10
Exceptional
Andre, 14 Aug 2024
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Best pool day get away

The pool was amazing and it was not crowded. We do wish the stores and restaurants stayed open longer.

10/10
Exceptional
Jitesh, 13 Aug 2024
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Kudos to JW

Because of school starting the place seemed pretty quiet. The staff is amazing and there are so many things to do between JW and Ritz which are interconnected. Our 5month old had an amazing time in the lazy river. The onsite restaurants were great. A bit pricey for room service and food but the over quality was A+.

10/10
Exceptional
Shanika, 12 Aug 2024
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Everything was amazing, definitely will be back!

10/10
Exceptional
Elinor, 12 Aug 2024
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Perfect vocation

10/10
Exceptional
Derrick, 11 Aug 2024
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Lovely Stay

Beautiful property. Lots of amenities.

10/10
Exceptional
David, 09 Aug 2024
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Great experience. Loved walking around the paved paths around the lake

8/10
Excellent
Amy, 08 Aug 2024
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Very nice and clean recently remodeled hotel. The big slide closed at 6:00 which was quite early to me for summer, the pool staff also used an outdated app for closing pool even tho there was no rain on our app and closed the slide and reopened it 15 min until close which we were thankful but to make up for it you’d think they would keep open little longer. Lots of unhappy kiddos. The resultants were expensive for what they were. Loved there was a Starbucks on site!

2/10
Poor
Natalie, 07 Aug 2024
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The hotel was absolutely stunning and the pool as well. Unfortunately r had a terrible experience with our room as it smelt of sewage and had a terrible odor the entire trip. The maintenance tried various times to fix it and was unsuccessful

10/10
Exceptional
Abraham, 07 Aug 2024
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Great place to stay and the place is amazing to look out.

2/10
Poor
PETER, 05 Aug 2024
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We arrived at 130am staff checking us in was very nice Next morning went to make reservations for dinner and they told me there were no restaurants available and had no other options for us. We then decided to go the desired restaurant and sit at the bar. Which was no problem at all. The food over all was not that great the only meal we enjoyed was at the pool restaurant all the other restaurants were horrible

10/10
Exceptional
Taner, 04 Aug 2024
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Parking is very expensive

10/10
Exceptional
Chet, 31 Jul 2024
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Very nice

8/10
Excellent
Aubrey, 28 Jul 2024
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Great overall experience. Will be returning.

10/10
Exceptional
Courtney Jayne, 26 Jul 2024
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Wifi was terrible, but overall a great experience

10/10
Exceptional
Debra, 18 Jul 2024
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Booked a short stay here to round out our summer. The resort is fantastic. Very clean, updated and well laid out. We were here Tuesday through Friday and had the place to basically ourselves the first two days. Thursday more people started checking in so I would recommend a mid week stay if you’re looking for relaxation and quiet. All of the food we had at the various restaurants was outstanding. So fresh and high quality. The lazy river and the slides were amazing. My 8 year old had a blast. Can’t wait to come back and visit more JW resorts!

8/10
Excellent
Joseph, 16 Jul 2024
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Only reason I wouldn’t give it a five is parking is paid and that wouldn’t be a problem if it wasn’t 38 a night I feel is just too much for no reason

10/10
Exceptional
Katherine, 16 Jul 2024
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Affordable luxury! Even though we live in the greater Orlando area, we staycation here frequently. This Resort feels luxurious in every way. The dining options here are fabulous! The pool and lazy river fantastic. They added some waterslides that make you feel like a kid again! So much for kids to do; activities to be involved in. Service is bar none!

8/10
Excellent
Delia, 15 Jul 2024
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This hotel was amazing. So gorgeous. The pool, water slides and lazy river were such a great addition. All the staff was kind and helpful. Our room was always clean. Only negative was the price or the food in the hotel, that being said we liked everything we ate and drank.

4/10
Poor
Melissa, 14 Jul 2024
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The first day the bellman people stole our kids snacks while they held our luggage. We packed a big plastic bag of about 20 small snacks (Doritos, lays chips, funions, etc) but when luggage arrived at our room most of the snacks in that bag were gone! There were 4 bags left. The Valet service damaged the rim on our brand new car on last day and the manager refused to do anything. Going to cost us $700 to replace it. At the bar by the slides I ordered a strawberry frozen drink which was a mix in a machine. It was $24. I took one sip and threw it away. The drink mix tasted sour and old and they just poured rum to float on top. It was absolutely disgusting. There’s no food for kids at the hotel. Just several very expensive upscale restaurants. We paid $12-$14 each bagels at the bodega. For all other meals we had to leave the hotel. We saw many families ordering delivery of Chick fil A. On positive side, its a beautiful hotel, with a great pool, lazy River and slides. It has a Starbucks which is a plus. The rooms were nice with very comfortable beds. Would we stay there again? No way.

10/10
Exceptional
Micheal, 12 Jul 2024
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Amazing!

All the staff was so helpful and the food was AMAZING. I just wish there was a microwave in the rooms

10/10
Exceptional
Marjorie Kay, 12 Jul 2024
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Nicely appointed rooms and convenient location

10/10
Exceptional
Carol, 10 Jul 2024
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Excellent property

10/10
Exceptional
Judy, 10 Jul 2024
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The lazy river is amazing!

2/10
Poor
Regina Ann, 10 Jul 2024
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horrible ! Staff rude not compensating security not there when someone has alcohol poured on top of them just viewing resorts kids from a balcony then valley driver swore at my husband ! horrible

6/10
Fair
Armando Augusto, 06 Jul 2024
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Bajo mucho la calidad

Me dieran up grade a Ritz , pero no me avisaran , tuvimos que caminar mas de 300 metrios , el cuarto era para 3 persinas , pero no habia cama extra tube que dormir con mi nieto en la misma cama , horrible , y no crean que se desculparan Se tardaran 2 horas para llegar mis maletas al cuarto ,no hay shower cap no hay cotonetes, algodon , no parece con otros Ritz Uno como huespede no tiene preferencia en restaurantes , no habia lugar para cenar

10/10
Exceptional
Rachel, 05 Jul 2024
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Amazing pool and staff

10/10
Exceptional
Idalia, 05 Jul 2024
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Great service thank you

6/10
Fair
Christopher, 05 Jul 2024
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pool was too crowded

10/10
Exceptional
Alicia, 02 Jul 2024
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One of the best hotel properties that offers business, pleasure and family fun for all. A truly all-inclusive experience. The Riverway was incredible!

10/10
Exceptional
Jasmine, 01 Jul 2024
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Beautiful n safe!

10/10
Exceptional
Mandy, 01 Jul 2024
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The pool, Starbucks downstairs, and the bar

10/10
Exceptional
Jennifer, 30 Jun 2024
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Great view and grounds. Not too crowded. Great hospitality. Clean and well maintained.

8/10
Excellent
COURTNEY, 28 Jun 2024
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We really enjoyed our stay at the JW Marriott. The pool, the waterpark the grounds everything was perfect. The only issue was that our shower with leak every time we showered because there is a gap in the shower doors. Besides that, we would definitely come back and stay again.

10/10
Exceptional
Joshua, 24 Jun 2024
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This was our second stay at the resort and it was absolutely amazing as always. We can't wait to return.

4/10
Poor
Jon, 24 Jun 2024
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The property was dirty and the building looked run down. Our room was needing updating! The food at primo wasn’t the best. There was a spill of water by our table that we cause and we told the staff to clean it up and for about 30 min no one did nothing at all. It wasn’t until my wife said you guys will have a loss suite if someone slips and falls! They just put a caution wet sign that was it. We sat in the water we spilled. The all around property was run down and needed tlc. We won’t be staying at the Jw Marriott grande resort anymore.

4/10
Poor
Erick, 24 Jun 2024
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The hotel is old and needs a major make over in the rooms at least. Sure you may have amenities but the hotel itself needs a make over it is not like other JW that very spacious and well kept. I mean from shower leaking to old uncomfortable beds. If you are looking for JW experience this is not it.

10/10
Exceptional
Lia, 16 Jun 2024
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Family friendly, spacious, clean, updated, great customer service.

6/10
Fair
Donte, 14 Jun 2024
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There was some mold in our room. I thought my room included a balcony. Picture on Expedia shown a balcony. Breakfast was an hour wait. Nice Hotel otherwise.

10/10
Exceptional
Carol, 10 Jun 2024
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As always a beautiful place, great service, and that Lazy River!!!!!!

10/10
Exceptional
Verified traveler, 02 Jun 2024
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The ambiance of the hotel is amazing, the property is absolutely breathtaking. The kids loved the water slides, I really enjoyed the pool area.

10/10
Exceptional
LISANDRA, 28 May 2024
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The resort is beautiful! And the staff amazing, the water park was amazing for the kids , they love it , so much to do

2/10
Poor
Alfredo, 27 May 2024
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The worst JW I’ve ever been to, impossible to do anything here. The king resort view rooms with balconies are subpar for the price, the bathroom showers…seen nicer showers in motels like it’s a joke for a “luxury” hotel shower. The pool is great, the only great thing, forget about having a drink or food by the pool, there’s no service available anywhere unless you dine in the pool restaurant or have a reserved cabana that doesn’t even cover you from sun, they literally have to put towels on their cabanas to make a roof, who designed that? Sat at the restaurant pool side to dine in to be able to get food, it took 10minutes for anyone to even come to the table, and it took another 15minutes before I had a frozen dispensed frose. This property has terribly poor service,called the expensive daily valet to have the car brought and they were like “we’re too busy you have to request it in person”, I was only able to use the call down service once in th days I stayed, and they moved the seat every time. If you have a pet there’s a high NON-Refundable pet fee which is nowhere to be found on Expedia. The daily resort fee doesn’t get you access to gym or sauna, you also need to either book at the spa or pay for a day pass (yes, as a staying guest!! How amazing is that?) and then you can use the gym and saunas…I called ahead and was told I could, not true. STAY AWAY

10/10
Exceptional
victoria, 27 May 2024
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Great service friendly staff beautifull hotel a lot to do great for children.

10/10
Exceptional
YEYSSON, 26 May 2024
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Amazing hotel it has everything that you need! My family loved it. Super recommend

2/10
Poor
Tammy, 20 May 2024
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They overbooked this property to a ridiculous extent. We went down to the pool/lazy river at 11am and asked if there were any available chairs. We were told that we could sit on the ground. The service the rest of our stay was in line with that.

10/10
Exceptional
Patrick, 17 May 2024
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Perfect as always

10/10
Exceptional
Ngoc, 16 May 2024
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I was there last 4 days and wow the experience was amazing, everything look so beautiful an our room was clean and whole pool was magnificent. Definitely come back!!!

6/10
Fair
Verified traveler, 12 May 2024
hotel-logo-v2.pngTraveller

Not the same anymore

We stayed here about 2 years ago and absolutely loved it. They added water slides and a bunch of “reserved” areas. Definitely not the same hotel anymore. Lost the charm and pool was completely packed to the max. Lazy river was so slammed could barely move. Along w trash and deflated tubes along river. Zero relaxation and it’s turned into just another over populated Orlando hotel. Really unfortunate.

10/10
Exceptional
Meimanat Haghighi, 10 May 2024
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Perfect and ideal

10/10
Exceptional
David, 06 May 2024
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Always a great stay, love the pool & lazy river.

10/10
Exceptional
LEONEL MAURICIO, 06 May 2024
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Good

10/10
Exceptional
Patrice, 04 May 2024
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The staff was super friendly and curtious

10/10
Exceptional
john, 02 May 2024
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The property was beautiful. Pools were amazing!

8/10
Excellent
Leanne, 29 Apr 2024
expedia-logo-v2.pngTraveller

Beautiful hotel. Clean room, excellent air conditioning. Lovely pool area. Our one issue was that the shower leaked horribly. It was leaking at the rubber casing at the bottom of the glass door. Water was all over the bathroom floor and made a huge mess.

10/10
Exceptional
Marvin Lamar, 28 Apr 2024
expedia-logo-v2.pngTraveller

Hotel staff were attentive to our needs and concerns!!

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