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19 May 2025
Monday
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20 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at JEN Shenyang by Shangri-La places you in the heart of Shenyang, a 3-minute drive from Liaoning Provincial Museum and 5 minutes from Northeastern University. This hotel is 3.7 mi (6 km) from Shenyang University of Technology and 4.3 mi (7 km) from Shenyang Xinle Ruins Museum. Make yourself at home in one of the 407 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shenyang? This hotel has facilities measuring 14806 square feet (1376 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

Parking height restrictions apply

Property confirms they are implementing enhanced cleaning measures

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Essential workers only - NO

Important information

You need to know
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CNY 86 for adults and CNY 43 for children
  • Airport shuttle fee: CNY 380 per room (one-way)
  • Airport shuttle fee per child: CNY 0 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: CNY 286 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Shopping on site

Airport transportation (surcharge)

Conference space

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Health club

Safe-deposit box at front desk

Free use of nearby fitness center

24-hour front desk

Porter/bellhop

Wedding services

Designated smoking areas

Grocery/convenience store

Free wired internet

Number of restaurants - 1

Conference space size (feet) - 14806

Conference space size (meters) - 1376

Free self parking

Number of bars/lounges - 1

24-hour fitness facilities

Banquet hall

Reception hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Hotel reviews

8.6
Excellent97 Verified Reviews
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Cleanliness8.6/10
Service8.8/10
Comfort8.4/10
Condition8.4/10
location9.4/10
Neighborhood8.8/10
Amenities8.6/10
10/10
Exceptional
Robert, 09 Sep 2024
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Old but well maintained.

6/10
Fair
George, 19 Jun 2024
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The staff was incredible and very attentive. The only two issues I had with the room itself were that the air-conditioning didn't blow cold air (they did bring in a small fan to help battle the heat) and that the sink and shower drains were VERY slow to drain. You will finish your shower foot-deep in your filthy water. The location is an older building with stains in the carpet, but the room was large and open.

8/10
Excellent
Verified traveler, 05 Oct 2023
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good hotel

the hotel is strategically located near the shopping malls and a walking distance from the train station. some staff can speak english and are accommodating. the room is good but it looks old.

10/10
Exceptional
Qingguo, 10 Sep 2023
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Really like this hotel. A few mins walk from the train station, and sitting in the center of a big shopping areas. Clean and friendly staff. Will stay again next time.

10/10
Exceptional
Keegan, 26 Aug 2023
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Nice, large and affordable rooms in the middle of an extremely dense shopping district offering just about any item one could need for an extended stay at a variety of price ranges. Tooth care and grooming kits provided along with a dish of fruit and a hand written welcome letter. A $400 yuan deposit is required upon check in and is returned at check out. Desk staff seems nominally proficient with english. A very good place to stay.

8/10
Excellent
Xiaomei, 07 Apr 2023
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Great price for what you get

6/10
Fair
Verified traveler, 26 Dec 2019
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Near shopping center and subway line. The food shop is a lot in underground line.

10/10
Exceptional
Verified traveler, 21 Nov 2019
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Hotel Jen A Great Choice

Our stay at Hotel Jen was amazing. Room was big and cozy. Top notch service staffs. Great location!

8/10
Excellent
Wai Loong, 21 Oct 2019
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Big room

Very big room with separate bedroom & living room. Set up is a bit dated but value for money.

10/10
Exceptional
Tao, 06 Aug 2019
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Wonderful hotel.

The front desk staff are very friendly, negotiable. Our room is clean, soundproof. Good location, near the center of downtown. So are many food vendors.

10/10
Exceptional
Mason, 25 Apr 2019
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Best stay go that stay here

Very nice and close to train station and USA embassy

8/10
Excellent
Verified traveler, 08 Apr 2019
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i liked my visit with professional service from door to room service. Always polite and prompt. The restaurant service was excellent as well. with great food.

4/10
Poor
Charles, 02 Feb 2019
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Always some issue when staying here

Got a notice from the hotel on the second day of my stay saying there will be maintenance of the water tank from 1AM to 4AM. Woke up the next day around 7AM and there was no water so I couldn’t take a shower nor flush the toilet. Around 9AM water came but there was no hot water and it was brown. This continued until 10AM and I had to leave for the airport. Luckily I had some bottled drinking water so at least I was able to brush my teeth but very unhappy I wasn’t able to take a hot shower before checking out.

10/10
Exceptional
Verified traveler, 25 Dec 2018
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Room is clean and staff friendly and helpful.Food in the restaurant is very good.

10/10
Exceptional
Verified traveler, 16 Dec 2018
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Counter staff and concierge very helpful. Comfy bed.

6/10
Fair
Charles, 01 Dec 2018
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Room too warm!

Been to Shenyang many times but this was the first time during the winter season. While it's cold outside but extremely warm inside. The windows can't be opened and although the AC is set to "cool" at 10 degrees C, it's still blowing warm air. Had to turn it off completely. There was a power outage one night around 12:10AM. Not sure it was the whole building or just the floor I was on. Got tired of waiting and went to sleep around 1:30AM. Woke up by a loud noise and noticed power was back on around 4AM.

10/10
Exceptional
Wei-Chih, 04 Feb 2018
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Great location

Right next to walking district and very convenient for shopping and eating. Walking distance to Shenyang train station. Breakfast buffet has lots of choices. Very good hotel and will come back to stay when visiting Shenyang!

10/10
Exceptional
Ho Wei, 20 Sep 2017
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Smiling and helpful front desk service

Location is near the train station yet not so crowded, good for access to other China cities. The front desk service is excellent .

8/10
Excellent
Verified traveler, 29 Apr 2017
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Great location, good for business travel

Great location, 3 mins walk from HSR Shenyang Station. Counter service is so-so, took me 20mins to complete my check-in. The room is a bit old, but it's fair enough with this price.

8/10
Excellent
Yujian, 24 Oct 2016
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The front desk people are very friendly. They let me check into my room a few hours earlier. Free fruit cup from the room service. Room is kind of old, but overall, it's an ok hotel.

10/10
Exceptional
mick, 14 Oct 2014
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hotel close to shopping and transport links

Hotel was excellent staff were very attentive and helpful. Rooms very clean and superb health club. Only had the Buffett breakfast and this was ok although the standard of food served was not always good had better on previous stays at this hotel. Upgraded to the traders club where the breakfast offering was better. Would recommend hotel to others no problem.

8/10
Excellent
Terry, 04 Jun 2013
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Excellent hotel with good location

Staff professional and helpful. Always had English speaking staff available.

10/10
Exceptional
Gummi, 18 May 2013
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Wonderful experience.

Got a free upgrade to traders floor at 21st. Allow early check in and encountered some wonderful staffs.

10/10
Exceptional
Verified traveler, 15 Feb 2013
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Smooth landing in snow

We landed late at night and had arranged transfer to hotel, happy to see driver greeting us at airport lobby. Reached hotel smoothly and check in in no time wasted and upgraded to deluxe room without asking, sure a plus point.

6/10
Fair
Verified traveler, 03 Oct 2012
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close to aill

THE HOTEL STAFF DID NOT SPEAK GOOD ENGLISH.it was very difficult to talk with them they upgraded my room and charge my credit card without me knowing about it. The food in the hotel was very good.THE ROOM WAS ALWAYS CLEAN. My wife was not happy at all would not stay here again.

8/10
Excellent
Junseong, 13 Jan 2012
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nice hotel for staying

stayed only 1 night, but felt so comfortable for everything. Thanks everyone.

8/10
Excellent
Verified traveler, 31 Oct 2011
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Good.

8/10
Excellent
Verified traveler, 08 Sep 2011
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good location - next to shopping mall

It is located in good location, next to parkson shopping mall and can get restaurant, subway in the mall.....very convenient. breakfast food is good too. in the hotel room itself, toilet bathtub is low height....unconventional this way. the water for shower require a pull from the tube outlet, also unconventional...

8/10
Excellent
Eddie, 14 Apr 2011
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Traders Hotel Shenyang China

Excellent and helpful staff!!!! Everyone spoke good english and was very courteous and helpful. Only real issue was the TV was not flat screen, but thats ok...real compaint was that the air conditioning didnt work so the room got hot. The time i was there was winter so they may have had it turned off, but none the less the room got hot at night. Great location, good shopping

8/10
Excellent
Eddie, 13 Apr 2011
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Traders Hotel..great location to everything

Great place, only issue is the rooms are too warm. AC doesn't really work well. But the people that work there are very friendly, helpful and speak good english. Very welcoming place...i would highly recommend it...only problem is the summer time, it may be too warm. Maybe the AC works better then. Great shopping nearby.

10/10
Exceptional
Tom, 12 Feb 2010
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Impressed

I was impressed by the Traders Hotel in Shenyang. The staff was very friendly and courteous. The rooms were comfortable and conveniently furnished. The bar was re-stocked daily. It's worth it to spend the extra money for a Club Level room. The Traders Club is comfortable and conveniently located. There are plenty of good restaurants and shopping within walking distance, as well as a movie theater and a Starbucks.

8/10
Excellent
M, 04 Jun 2009
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HOTEL FOR THE FOREIGNER

IT IS MUCH MORE BETTER IF ALL THE STAFF CAN SPEAK AND UNDERSTAND IN ENGLISH. IT IS MUCH MORE BETTER IF CABLE TV TO BE INSTALL WITH ADDITIONAL INTERNATIONAL CHANNEL. IT IS MUCH MORE BETTER IF "MUSLIM" RESTAURANT TO BE OPEN INSIDE THE HOTEL.

10/10
Exceptional
Ken, 26 Mar 2025
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very good

2/10
Poor
Haruko, 03 Nov 2024
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デポジット1部屋400元で高い。請求しないとすぐに返さない。シャワーが使いにくい。部屋の空気が悪い。

6/10
Fair
NARUMI, 21 Aug 2024
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今回は色んな面大変お世話なりました、 とうもありがとうm(_ _)m感謝部分ある

10/10
Exceptional
KYUOK, 21 Nov 2023
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추천해요.

청결하고, 직원들이 친절했어요. 전철역과 기차역이 도보 5분 거리에 있어서 이동이 편했어요.

10/10
Exceptional
Kit-Man, 25 Sep 2023
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對面商場多食店,去沈阳車站有方便

8/10
Excellent
Nakabayashi, 12 Aug 2023
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初めての瀋陽で不安いっぱいだけど、空港バス乗って瀋陽駅前で降りたらすぐ目の前にホテルあった。瀋陽駅前直ぐ目の前にあって、周りの料理店安くで美味しい、ショウピンクも便利だった。

8/10
Excellent
Wang, 26 Dec 2022
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很熟悉的一家酒店,位于市中心太原街,交通便利。酒店的设施不算新,但是很舒适。前台和客房服务人员态度很好,办理入住和退房非常快。这次没有看到HBO有点小失望,要是卫星电视频道再多一些就好了。

10/10
Exceptional
saya, 30 Oct 2020
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入住体验非常好 金钥匙王佳特别专业热情 下次还会来

10/10
Exceptional
Eunseok, 12 Jan 2020
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음식이 맛있었고, 깨끗하게 청소되어 있어요

4/10
Poor
Verified traveler, 26 Oct 2019
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部屋の空調は古くて、切り替えができない、秋の時に、寒いです、部屋の掃除は毎日やっているけど、コップとかきちんと洗わないです。お風呂は浴槽があるけど、シャワーが固定して、使いにくいです。

10/10
Exceptional
Hide, 29 Aug 2019
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瀋陽駅から近く便利でした。 スタッフの対応もテキパキしていてとても好感を持てます。 部屋は広くて使いやすくアメニティも充実していました。

8/10
Excellent
TSUKASA, 14 Jul 2019
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相変わらずの「心地良いホテル」

以前(約15年前)より瀋陽滞在では利用しています ホテル名は変わりましたが相変わらずのサービスで良い印象でした 価格も手頃で立地もよく良い印象でした 部屋には新たに調理器具が取り揃えてあり長期滞在にも良いと思います

10/10
Exceptional
Verified traveler, 19 Dec 2018
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Well managed hotel

First of all: The hotel hasn't been renovated for a whole while and the rooms have seen better days. Nevertheless it is still ok and reflected it the reasonable prices. The rooms are very spacious. The service has been extraordinary with a lot of extras that the hotel would not have had to provide. The management certainly knows how to make a guest feel welcome with small gestures. Therefore the very good rating from me. Staff I met on the hotel floors was very welcoming and nice. Staff at the reception was mixed with varying levels of English skills as well.

10/10
Exceptional
lee, 11 Dec 2018
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좋아요

좋아요 위치 청결

8/10
Excellent
Verified traveler, 02 Dec 2018
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出張で利用しました。特に問題も無く、非常に良いホテルでした。また、日本語のできるスタッフも紹介してもらい、色々と丁寧に対応頂けました。

8/10
Excellent
KUNIHARU, 19 Nov 2018
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バスタオルの無い日がありました!!!

8/10
Excellent
ken, 23 Oct 2018
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チェックイン、チェックアウトの際にフロントで ちょっとしたトラブルがありましたが 日本語の話せるスタッフの方のおかげで 快適に過ごすことができました。 丁寧で親切、接客態度が最高でした。 あと 外出して帰って来た時の部屋の清潔感は すごくありました。 細かいところまで 綺麗に掃除してくれてる スタッフの方に感謝です。 また瀋陽に行く時には 利用したいと思います。 マイナス面は 部屋のトイレがウォッシャブルでないのが 残念。 エレベーターを使用する際 カードのエラーが 何度もありました。 インスタントコーヒーが 不味かった。 回りの部屋のドアの閉まる音が うるさすぎる。 次回 利用する時には 改善されてるといいですね。

8/10
Excellent
Masahiro, 25 Sep 2018
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審陽駅から徒歩5分くらい、繁華街の中心に有り便利。設備も新しく朝食も良かった。残念なのが、部屋の床の掃除がよくなく、髪の毛が多かった。

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