Moyen pour le prix

Mon retour se fait en lien avec le prix payé de 200 € la nuit. C’est un hôtel bien tenu, propre. Le personnel est adorable. Mais quand on rentre dans ces zones de prix, on change de niveau. Par exemple, la douche est moyenne et je ne tenais pas debout (1.93). En plus, le prix du petit déjeuner non compris est inconvenant : on est dans un Ibis. Même si je suis en voyage pro et le refacture, je ne l’ai pas pris car je n’accepte pas ce prix. Si vous voulez rester dans ces prix à la nuit, il va falloir offrir une prestation en lien. La ça ne colle pas.

Accueil chaleureux, personnel souriant avec le sens du service. Service de snacking. Restaurant. Buffet du petit déjeuner varié et copieux Chambre petite mais avec tout le confort. Lit confortable Un seul bémol, les traces nettes de moisissures dans la salle de bain qui détonnent par rapport au reste de l'établissement

Hotel of choice

Conveniently super close to the train station and bus stop. making it easy from and to the airport and to explore the city center with the bus.

Le personnel le plus courtois de France

Le personnel le plus courtois et disponible jamais rencontré dans un hôtel en France…

Pas prêt de revenir

Horrible. Impossible de dormir a cause d’un groupe de personne buvant des bieres en dessous ma fenêtre… pas prêt de revenir

The coffee for breakfast was undrinkable and room keys kept demagnetizing. I needed to have mine reprogrammed every day. These were really the only 2 issues with the hotel. Everything else was perfect!

Hotel staff were really friendly, rooms were quite basic but very clean. Perfectly located to Lyon Part-Dieu station for an overnight stay.

Very good service, friendly staff, good value

My daughter and I arrived late but were able to organize a dinner order at the hotel restaurant over the phone with the staff, even though we were due to arrive just before closing time. We really appreciated it. Both the evening and morning staff were friendly and helpful. The room was very serviceable, bed was comfortable, sheets were clean, bathroom was clean. You can see that the hotel has been renovated but maybe some of it was done in a bit of a hurry and would benefit from a little more upkeep. The lobby has different spaces to relax or enjoy a drink. My daughter loved staying there, and I was thankful to have such a good experience in what was for us an unexpected situation (missed train). Oh, and the breakfast buffet is quite complete (bread, cereal, pastries, eggs, bacon, yogurt, cheese, etc.). Overall, it's a very good value for the money. Would recommend.

Not safe, and didnt speak english

Amazing, near the Gare and the Rhône.

Very small room. Just enough room for beds and suitcases. Air conditioning barely worked and had to flush toilets a couple of times to clear. Location is excellent, just three blocks from train station. Very clean and great staff. Reasonable price for France.

Love

Excelle t

Very clean, air conditioned. Had booked one room but they graciously changed to two without any hassle. Would stay here again.

The hotel room was dirty . Saw hair . At one of the guest’s dog pooped .

駅に近く便利

設備は古い部分もありましたが、不具合についてはホテルスタッフが親身に対応してくれました。

Friendly staff, clean rooms, expansive breakfast. Close to the train station and shops

Mi habitación es muy sucia muy pequeña Parece una jaula de ratas un asco de Hotel Atención muy mala el teléfono no trabaja en el habitación por casos de emergencia un dolor de ir sin que nadie se entera que está pasando para mí fue muy mala experiencia sentía estaba durmiendo una tumba Cago

POOR DIETARY INTOLERANCE SERVICE We stayed with Ibis Lyon Gare de Part Dieu from 20/6/24 - 23/6/24. The stay itself within the hotel and the location we couldn’t fault. However, I have made a complaint regarding the inclusive breakfast. 2 out of the 3 mornings there was no gluten free food available for myself. I had to ask staff both in the restaurant and on reception several times for my dietary requirement both days. Saturday morning I was only given a small bag of muesli. Sunday morning I was severely disappointed to only receive one piece of incredibly small bread and be told that this was all they could offer as none of the kitchen staff were at work yet. I was gobsmacked by this information considering breakfast service is from 6:30am and this occurred at 7:10am. I do not find it acceptable considering my condition is not a dietary preference but an intolerance and not to mention the fact I am currently 6 months pregnant. From this, I was left but no choice to make my way to the airport to make our flight home in which to yet another disappointment, they did not also cater for gluten intolerance. Therefore I did not have anything to eat from 6am this morning until landing in the UK later this afternoon which as stated, is totally unacceptable when 6 months pregnant resulting in having to spend extra money.

Good for travelers!

Had a good 1-night stay! It was conveniently located to Gare Part-Dieu and the staff were very nice. The bathroom was clean but definitely needed updating (rust stains, damp smell etc). Bed was super comfortable! The lobby seemed like a good place to hang out - I liked that they had a water bottle refill station and a secure area to store bags.

La climatisation n'était pas encore activée et la chambre était chaude (trop chaude) pour bien dormir. Bon emplacement si on souhaite être dans le centre business de Lyon (Accès Gare, Ctre Commercial, etc)

Great hotel for your stay in Lyons

Very helpful front desk, breakfast and service staff. Hotel stay coupled with location was super.

Xx

Great place !

Our room was small and the amenities in it limited, but we had a delightful stay. The reason: the front desk staff. Always cheerful, always helpful, they somehow create a warm, clubby atmosphere. With a little bit of self-service, everything you want is avaialble. The train station, trams, and buses are a short walk away, as is a mall with dozens of dining options that are open unitl late. A few restaurants and a laundromat are right across the road. A very pleasant and convenient way to stay in Lyon.

freindly staff

Good location with excellent laundry close by

Lyon

Zimmer war sauber. Frühstück völlig ausreichend mit reichhaltiger Auswahl. Personal war sehr nett und zuvorkommend. Die Lage so nah am Bahnhof ist top. Einzig der Schimmel in der Duschtasse sollte dringend beseitigt werden. Generell merkt man schon, dass das Hotel ein wenig in die Jahre gekommen ist.

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Bien placée pour les restaurants et le retour des véhicules de location

Overpriced for a very basic hotel but good enough if only looking for a bed for the night.

J'ai particulièrement apprécié le choix des produits proposés pour le petit déjeuné ainsi que la gentillesse du personnel.

Room was small but adequate. Reception was very friendly. Breakfast was surprisingly really really good

Great stay, convenient restaurant

Near the train station

Staff were extremely pleasant and helpful!

Great staff.

Staff were excellent, location was perfect for our needs and facilities were adequate.

Établissement vieillissant avec des joints de salle d’eau jaunis des dépôts de calcaire des bas de porte usés etc… mais assez pratique près de la gare… mais ne justifie pas le prix demandé lors de la réservation supérieur à celui proposé ensuite sur place mais non changeable… petit déjeuner de base à peine moyen pour le prix

good location near the train station of Lyon so its easy

un séjour très agréable, à refaire

Un super séjour dans votre hôtel Un accueil au top, des chambres confortables. et surtout le personnel au petit soin (surtout Ada service du petit déjeuner) une personne lumineuse, très à l'écoute des attentes des clients. Je recommande votre hôtel et nous reviendrons avec grand plaisir .

Fête des lumières

Nous sommes allés à la fête des lumières c’était Très bien

Très décevant, à rénover de toute urgence

Deuxième hôtel Ibis en 1 semaine, et malheureusement, encore pire que le précédent. Chambre propre, bonne literie, mais à la limite de la vétusté, surtout la salle d'eau (tout se décolle, se détache, odeurs pestilentielles un soir). Il serait grand temps de rénover tout l'établissement. Propreté de la vaisselle au PDJ laisse franchement à désirer. Je ne pense pas retourner dans un Ibis prochainement.

L'evier de la salle de bain était bouché

The room setup is amazing for a long stay

Prestation standard

Prestation classique, sans charme particulier mais honnete.

Bonne prestation, confortable et surtout au calme !

mauvais rapport qualité prix

le Lavabo bouché, on nous a changé de chambre aussitôt, la douche de la nouvelle chambre était également bouchée donc elle débordait. La plomberie n'est entretenue.

Correct mais chambre "enfumée" :-)

Séjour satisfaisant néanmoins je déplore que la chambre familiale empestait le tabac froid...la faute aux précédents occupants... Impossible d'y dormir, le réceptionniste ne pouvant nous proposer que 2 chambres séparées en remplacement de celle "enfumée".

Excellent front of house staff. Good beer. Relaxing social area

Hôtel convenable et personnel très serviable,petit-déjeuner déjeuner très correct. Seul hic les chambres sont petites.

Chambre petite

Hôtel bien situé, à 5min de la gare Part-Dieu à pied. Il ya des restaurants tout autour. Chambre assez petite mais vrai salle de bain. Mon seul bemolla, la chambre double était 2 lits simple collés.. L'horreur !!

Séjour parfait !

Séjour parfait, bonne localisation, parking accessible et sécurisé à un tarif abordable, hotel propre et respectant les mesures anti-covid, chambre et literie confortable, personnel acceuillant et serviable, bravo et merci encore !

Not recommended

It is very very hot in the rooms When you talk about it, nothing is done. Impossible to sleep Good restaurant Nice employees

Running water is a luxury

Dealing with SNCF and then coming to stay at this hotel was a disaster. We thought staying here would be convenient as we had a early train in the morning and we wanted to stay close to the station. Our room didn’t have hot water so they changed our room...that said room did not have running water at all so they changed us to another room....luckily, third time is a charm and we had hot water but the room was smaller...the bed was smaller...so if you like running water, I wouldn’t stay here

Proximity to train station. Room was somewhat confining.

Easy access from train station. Air conditioning was great after several other locations without during our trip! No frills but friendly, clean and comfortable!

Wonderful Lyon

We enjoyed our stay which was enhanced by the frontline staff. Warm and friendly and so very helpful.

Overall ok. Its ideal for families, however some staff were not very fluent in english, so had some difficulty getting answers but they tried their best. Daytime staff were much more knowledgeable and gave better recommendations which was appreciated. Their restaurant was pretty good. Breakfast was good too but only thing, would have preferred if I didn't have to wait on cooking my eggs. Croissants were amazing, right size and so soft, Reasonably priced rooms so what was offered was worth it.

Modern hotel, room was a bit small because built-in cot was opened up, close to main railway station.

Great location for train station. Check in was excellent. After a night out 1 person handling bar service at 11:30, my wife and I wanted night cap got completely ignored for 20 min so gave up and went to bed.

The staff were cold and seemed disinterested. The girl at the front desk was not able to get the gate for the parkade open for us. Three visits to her and she finally opened it for us. The code for the gate was never given to us until the last day. The cleaning lady walked in without knocking twice.

Upon arrival at 1:00 in the morning after a long European travel day from Switzerland - we show up to find that our reservation had been lost! No where to stay. In the end, he told us we were lucky to have a room available that did not fit our needs as we are a family of 6 trying to fit into a room for a family of 4! We had paid in full for our room previously and was very irritated when we showed up to no reservation and a room not big enough for us and no help at the front counter. We are now trying to receive some money back

It is conveniently located while it would be better it there were more English TV channels.

Walkable from train. Area has a lot of construction, but you can still get around. Trains make it easy to get into old Lyon. Restaurant is nice to have in the building!!

It was everything we expected. Helpful staff, clean comfortable room, air conditioning. Didnt have a chance to try their breakfast though. But the restaurant was very good for lunch.

Decent night sleep

Pretty good stay for the price and location -- just next to the train station. The bed was comfortable. Room was clean. Shower/bath was nice. As an aside, it seemed to be an older room that had been remodelled or maintained. Overall, not the best, but definitely a good buy for the cost.

Suited me well

Good low-cost hotel. Close to railway station. Quiet room, good restaurant for an Ibis. Friendly service. Suited me well.

Outdated decor, rooms very small, cheap feeling. The location is convenient for the train station

Change For The Better

We were expecting some concerns due to previous reviews but we found the wrong ibis hotel. They changed our booking easily and we were pleasantly surprised. Don't miss Les Halles across the Street. A real treat.

The staff was very helpful and friendly. I lost my door card when I was out and it was replaced with a smile. The breakfast at €10.50 was too expensive when you can’t get fried eggs and bacon with it. The express breakfast at €5.50 was sufficient and prepared by the very friendly receptionist.

Friendly and helpful staff. Quick check in. Clean rooms.

Very friendly staff. Restaurant attached also has lovely staff and excellent food.

Poor

Good central location but no ac

Nice and efficient staff. Excellent breakfast buffet.

Hotel was great but did not like Lyon, bad experience with hop on hop of bus would never go back!

Difficult to access the hotel due to construction. Wifi was not is service which was quite disappointing. Early check in was great. A very small room. Adequate, but nothing more.

Older facility but I think they kept it clean. The streets around this facility was under construction so it was kind of roll around my luggage to and from this location. Other than that the hotel staff were very nice.

Close to the train station. Room was very tight. The game in the lobby was a lot of fun. Haven’t played pac man in years ...and it was free!

Room was tiny and pillows inadequate. No bar soap in bath.

Lots of hidden hotel fees, which absolutely chsngrd an otherwise benign experience to a bad impression.

Just what I needed, close to railway station. No coffee in apartment which was disappointing.

Area not great.

Friendly staff and very good food in the restaurant

1 night on a Sunday

Says this the hotel attached to the train station but there is actually one other even closer that is really close to the train station. For one night this is fine. Room a bit small for a couple

station hotel

close to hotel, standard ibis, clena and basic but absolutley fine

Short walk to the station- ideal for a short stay

It was a welcome, warm and nice place with ideal location- walking distance to the train station.

Lovely friendly staff but noisy room!

Generally hotels have carpet not just for comfort but also to lessen noise. This hotel had laminate flooring in the bedroom which meant that we were woken up by guests moving around upstairs in the room above and jumped whenever they dropped something on the floor. It may seem more hygienic but it is very noisy.

Overnight stay in Lyon

Used as an overnight stay, however there were major road works around the hotel which prevented getting to it. As we had booked they could have e-mailed us to let us know how to access the hotel. However it was only 12 euros for secure parking which was a great relief. Fine for an overnight stop but not ideally placed for a visit to Lyon.

Nice stay

Nice hotel, really friendly staff, rooms slightly small but comfortable. Very close to main station. Superb WiFi.

Nice hotel close to railway station

This hotel was very useful for our recent stay in Lyon as it was close to the railway station so for us the location was perfect. The room and en-suite were small but adequate and clean and the bed linen and towels were very good, clean and in good condition. Breakfasts were excellent though at price. The restaurant menu could be improved with a greater choice for vegetarians.

Convenient for transportation

Budget friendly hotel. Breakfast is good. Near the railway station. The only disadvantage is the parking area limited 1m85 high so with a minibus it was not high enough. Fortunately it was not so difficult to find a parking spot near the hotel.

Below average

Very old and tired property not worth it at any price

Nice

Nice room, friendly staff. Smelled a bit like smoke.

Recommended hotel

Overall happy.

Good location for train users ...

The hotel looked a bit dated, but kept good quality inside. The room was not really new, but quite comfortable. Its underground parking unfortunately does not have any elevator access. So, it was quite a burden for a car user like me. On the other hand, this hotel's proximity to the city's main railway station would be very good for train users. (The area itself was not really as nice as the city's historic district, though.)

good value

welcoming staff; small room; parking.

Near to the train station. There should be a lot of eating places but they are mostly closed during my stay. However, there's a mall near the station and hotel as well.

Handy for the trains to Italy.

It is not in the more salubrious part of Lyon, I made the mistake of straying outside for a walk (the area smells). The hotel is where it is for a reason and that reason is its proximity to Gare Lyon Part Dieu. I only stayed one night. The staff were great. They printed off a ticket that I realised I hadnt printed off correctly and this was half an hour before the train left to Turin

good journey at the ibis lyon

comfortable bed, good breakfast, quiet. Friendly and efficient people at the frontdesk.

Couldn't press clothes while on a biz trip!

They don't have enough iron boxes (for pressing clothes). Had a tough time requesting the front desk staff for lending me one for 30 mins...in vain. All they told me is that another guest had borrowed it and I will have to wait until they return it...they wouldn't call the other guest to remind them to return.