Excellent
162 Guest reviews
Sharm el Maya Bay, Sharm El Sheikh, Egypt. See map
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With a stay at Iberotel Palace - Adults Friendly 16 Years Plus in Sharm El Sheikh, you'll be within a 15-minute drive of Naama Bay and Naama Bay Beach. This all-inclusive hotel is 7.5 mi (12.1 km) from Domina Coral Bay Congress Centre and 8 mi (12.9 km) from Shark's Bay. Make yourself at home in one of the 263 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
No cribs (infant beds) available
No elevators
Minimum guest age is 16
Caters to adults only
Car required
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Arabic
English
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Hair salon
ATM/banking
Airport transportation (surcharge)
Laundry facilities
Garden
Free breakfast
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
On private beach
Full-service spa
Meeting rooms
Steam room
Sauna
Designated smoking areas
Pool umbrellas
Billiards or pool table
Number of restaurants - 4
Tennis on site
Number of indoor pools - 1
Number of outdoor pools - 2
Outdoor tennis courts - 1
Snack bar/deli
Turkish bath/Hammam
Free self parking
Number of bars/lounges - 5
Number of poolside bars - 1
Number of beach bars - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Free parking nearby
Beach towels
Terrace
Lockers available
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchairs available on site
Bicycle parking available
Well-lit path to entrance
Stair-free path to entrance
Excellent food and service. The Staff from the reception to the beach are amazing and very helpful. Location is peaceful and relaxing. Rooms are spacious and comfortable.
Beauiful facility, vast area, bery clean, very good area
Friendly efficient staff,Mr Sameh, Mr Syeed, Mr Osama, Mr Momdou and Mr Yousef, all excelent, Hana, Ahmed, Eslam, Omar chef, room cleaner Mohammed and reception Farouk superb top rated staff, bell boy suitcase lads, Mohammed excellent, great security and Tarik on beach bar superb
Usually very calm and relaxing hotel with excellent food and service. The New Year’s Eve event was quite spectacular. The beach bar and a la Carte restaurants were a nice addition. Only issues were excessive noise on one morning from the hotel next door and a very noisy aqua class
Very homely and confirtable. Hospitality is very good.particularly the Manager Sami Abdel Azim makes sure all guests are happy. And Wahab Mustafa and all his peer staff wiek hard and sametime polite and kind. At the beach Ayman Salam is very helpful and on the feet always to keep the guests comfortable.bar staff entertainment team and room cleaners also to be mentioned of their dedicated work.plenty of appetising food and varies every meal daily.beach is clean. Overall excellent during our 10days stay during christmas vacation.
It was fabulous…the staff were amazing…rooms excellent…wonderful food….loved the beach bar. All perfect thankyou
Excellent service from the beach to the restaurants, entertainment not the best but it was ok
Beautiful place for relaxing..
No good
Iberotel solo traveller
Great experience as a solo traveller. Bar staff attentive and the food was good.
Excellent hotel with good facilities and very helpful staff
2nd time blues
2nd time at this hotel and just not as good as last time 1st off despite requesting the same room as last time didn’t get this and to top it off put us in a room with twin beds Room changed on day 2 but still not ground floor Room cleaning has been dia no sculptures bed sheets too small for bed and beach towels not changed as they were changed at 4pm yet you can stay on the beach or in the pool until 6 Pillows left on floor and dirty glasses by beds The food seems to be of a lesser quality lots of chicken and kofta and as for the wine all I can say is paint stripper The staff are excellent but little things like lack of beach service and now water bottles not available only glasses of water which they struggle generally with glasses god knows who this will work. The above comments have left me seriously considering if I would return !
Super efficient professional and friendly staff who truly go above and beyond to ensure your holiday to to the maximum satisfaction, shame the staffs work ethics are not as prevalent at home. The dining experiances at Tuscana & Ali Baba restaurants are amazing along with the cocktails and food add further enhancements to a wonderful value for money holiday, the general manager and customer relations are always walking around should you wish to raise any issue and they re approachable and will take action and not fob you off. Overall rooms excellent, service and staff exceptional and fantastic value for money, you will find it hard to better this adult only hotel for 16 years old and over, see you all soon.
Beautiful territory, spacious rooms, delicious food, beach is amazing with enough chairs for everyone. Can't wait to come back next year
Excellent experience, super friendly staff that go above and beyond to ensure you have a fabulous holiday, nothing is to much trouble, even though the mostly young staff who work 14 hour shifts always remain polite, friendly and smiley. The beach bar is amazing, I have attached a photo of Mr Sayeds and Mr Samehys amazing team. Hana and Islam buzz about non stop serving drinks, Hana also does an amazing dance on birthdays and special occasions, so prepare to be pounced ha. From burgers, pizzas, hotdogs and fish and chips and even healthy salad options, brilliant work guys, thank you so so much. The Ali Baba is amazing, the Tuscana restaurant is amazing, very hard to find anything to complain about, maybe some fans or extractor fans in the Ali Baba restaurant as the grills brought to the tables are very smokey and imaging its not particularly good in the warmer months. Mr Salem on the reception is a fantastic gentleman, ask him anything, his knowledge is amazing. Mr Osama and Mr Mamdough are always on hand to iron out even the smallest of issues, lastly you will never forget the guest relations Mr Youseff, amazing, impeccably dressed and the friendliness you will receive is beyond belief, the entertainment staff try everything to get you out of your seats and dancing, playing beach games or just plain fun, great work Janna, Mo, Diabb, stay safe everyone and see you soon.
Would like more food varieties
A good place to relax.
Everywhere the staff was very smiling and helpful, ready to fulfill your wishes (even on the beach). The room (and the whole hotel) was beautiful and very clean. Never felt crowded. There is a Spa (we never use it). It is next to the Old Market. The beach is big and the sea is very good for swimmers because is calm and windless most of the time (December 25°C). If you want to see the reef there is a free boat which departs 5 times a day...and the trip takes just 5 minutes. There is a van which goes for you at the airport for US$ 5. There is a good range of dishes but the basics are bland (fircexample, the mushroom were from a can, not fresh ones)...the juices and jellys are not natural, the sweets were ordinary as were the drinks. The salads and the fish were always fresh.
Nice resort and staff, but very loud
The staff were great and friendly. We found the live music at night to be very loud, which affected our enjoyment of the evenings.
Nicely located in old Sharm, great adult only property
Very friendly staff, Sami, Hassan and chef Mouhamed at the restaurant were very accommodating, Yassen our housekeeper went above and beyond to make our stay pleasant, finally the waiting staff was amazing, we will miss Tarek, Mouhamed and Romany. Thank you for great memories…
It’s very nice for value of the money I paid but they could replace the old chairs in the room for newer and adding sea food and sushi flavors
Clean sandy private beach, very easy and safe to walk into the clear sea, our main reason for returning time and again.
Not as extensive gardens as I imagined. Very good service and comfort. Food acceptable for price paid
Average hotel, few of us got ill and they shut down the beach bar/restaurants and 1 al la carte restaurant, leaving dining options very limited. Great staff though
Very Good
A 3 night stay at a gem in old sharm. The resort has a beach front not crowded. Also there is a free sea transportation between coral beach and the resort. Furthermore, one small pool 150cm depth and another one with around 75 cm depth. The all inclusive is amazing. 👏 The food is delicious. The rooms are located either on ground floor or 1st floor. The views of rooms could be a garden view, pool view or arena view. Most of the rooms have balcony. I noticed most of the visitors are older people. The wifi connectivity is good. The towels are outdated. The bathrooms are fine but no shattaf. The area is walkable if you want to go out to old sharm and souq.
It was ok
The all inclusive ended at 12am. After that I had to pay for everything . The AC didn’t work to the fullest even after they checked it and said it was fixed. I am a gold member and was told I was upgraded but got the original room I booked with no upgrade .
The staff was very efficient and kind. The menu was very rich
Great vacation at Iberotel Sharm. From the moment we arrived till we left we felt welcomed. Staff at the reception were friendly explaining all details. Room was clean with a fantastic sea view. Dining variety and service were superior. Vey friendly staff all over the place. We'll sure select the same place for our next trip to Egypt. Can't find enough words to THANK all staff for an amazing experience.
This is a fabulous resort on the beach close to the old town. Staff are very friendly and the place is immaculate. Great stay, just too short!
good
This hotel is located near the old part of Sharm. it has a private beach, and you can enjoy all exclusive in the 2 dining rooms and the bars. Room is spacy. Design a bit undated. Spa services are too expensive. Overall good
I was absolutely delighted with Theo’s hotel. I really can’t recommend it highly enough and plan to return next year.
Lovely stay
Lovely stay .The service very good .Large spacious rooms .Very good shower.Excellent beach especialy the beach restaurant and facillities .I loved the outdoor - the gardens and white color .What we did not like : Spa costs money ,even sauna ...20 euro per hour .Dated rooms .Food especially meat options not so tasty ,often dry or overcooked .At breakfast low quality cold cuts and cheeses .Very good vegetables and fruit at all meals .As a whole very good .
Nice staff, good people The food was good too The place was quiet and relaxing
Quiet resort with good facilities and friendly, helpful staff.
Very good resort, super location and the best staff and service
I traveled to Sharm with my big family from Russia and Latin America. I have to say that all of us were impressed by the hotel staff's professionalism and kindness. Everyone was very friendly and helpful. We celebrated NYE at the hotel. The food and entertainment program was good. We had an amazing time during our stay. Also, the hotel offers different sports activities including tennis, yoga, volleyball, snorkeling, and others. The sports and entertainment team was the best. We tried everything, even salsa classes. Thank you for the great time.
We had an incredible stay at Iberotel. Thank you to Farouk and Hassan at the front desk, and all restaurant and bar staff for making our stay so great! The food was delicious and they accommodated our dietary restrictions. The resort is clean, the rooms are big, the water pressure in the shower was perfect. We hope to be back in Iberotel soon! We had a wonderful stay!
Family stay
Really nice hotel for lazy quiet beach holidays. The big plus is that this is an adult only hotel. Located on the first line to the beach and in close proximity to the so-called old city with lots of shops and local restaurants. The food at the hotel was delicious, but would be good to see more seafood choices. The hotel also provides regular boat trips to nearby coral reef for snorkelling - this is the must see experience.
The pictures don’t do this place justice. It’s very clean, well-kept, and organized. The pools are great, beach is great, and the staff is amazing except for one employee we had a bad experience with. The vibe is a perfect mix between fun and relaxing. I have to say i’m most impressed by the staff. There were a few great employees which made our stay even more enjoyable by being super friendly and accommodating. I’d like to mention a few by name: Samy from the dining hall near the arena, he was so kind and friendly, always smiling and such a sweet person. Mohammad from the same dining hall, Sayed from the bars, Islam from the spa, Ahmed from the spa (go get a massage there, you won’t regret it), and Mustafa from the clothing shop inside the hotel. If you need tailor made pants, that’s the place. The one bad experience we had was near the end near check-out. Our bank froze our funds because of a suspicious transaction in the village outside the hotel, which put us in a sticky situation to pay for the fees on the last day. We had a string of bad luck in that last day where one bank was frozen, and our other was experiencing other issues beyond our control. When i tried to explain the situation to the first guy at the desk, he treated me like I was a bum off the street trying to get out of paying my bill. He looked down at me and his attitude ruined that day for me. The others at the front were understanding and helpful though. In the end, they allowed us to check out a bit late
The hotel has a prime location to the Old City, where everything is available, also it is very close to the Marina. which means if you decied to go on a ship you'll be the last to be picked up to the trip and the first to be dropped off after. The Spa facility they have is very good, I highly recommend making a booking on the first or second day of arrival. They have very good offers and the service is great. There are many activities in the hotel during the day and night, but if you would like to do something outside the hotel the staff will be more than helpful in guiding you to the right place! so don't be shy to ask.
Great resort, it was smaller than I'm used to staying but they had a great assortment of amenities. Food was the best I've had at an all-inclusive resort.
This place is a gem! Clean rooms, friendly and attentive staff, beautiful beach. Every wish is fulfilled instantly, with a smile. From the hotel manager, Sander, to the bar manager (drinks flowed), and the beach manager (If I wanted a mattress for my sun lounger, someone scurried off to find one) - everyone was so professional and helpful. The restaurant manager went to great pains to find me lactose-free options in the dining room, or made me something delicious if I didn't like the choices! The little village of Sharm El Sheik - literally across the road - came alive in the evenings with loads of little shops. The vendors can be a bit aggressive about getting you into their shops and selling you something, but a firm 'no' works well. We took a boat for snorkeling and the reefs are amazing! The dive pros were also well trained and very professional. The only thing that went wrong the whole trip was we missed our flight in Cairo (to London). There are FIVE levels of security there and if you are not checked in an HOUR before the flight is due to leave they will not let you in so beware.
Два раза был в этом отеле. Персонал отлично работает. Еда-так себе. Огромные очереди в ресторанах. Рыба была только одного вида-мерзкая на вкус, что даже кошки не ели. Фруктов достаточно. Море превосходное. Кофе -прекрасный и если дать доллар, то сделают его ещё лучше.
Adorable! Good value for money! Excellent location! Great beach, especially for Sharm. Have been to many hotels, can compare. Tasty food, nicely organized even in pandemic period. Will return!
Iberotel palace a piece of paradise
Absolutely fantastic hotel we both had a truly relaxing time which was well needed. Thank you all so much for your kindness and Mr Ahmed for our room upgrade, also to the guest relations who kindly gave us a gift on our last night that was a lovely gesture.It was a pleasure to stay in your beautiful hotel and we will most definitely stay again in the near future. Thank you all once again Stella and Waleed
Great hotel and nice beach
Iberotel Palace was a wonderful resort with its own private beach section and a couple of nice restaurants with great food but could have done a little more for vegetarians. Pool and spa facilities were fantastic as well as beach beds and snacks. Service was also great and all staff were always willing to help. Location also decent near the old market and they provide shuttle to naama bay. A beach club next door does have very loud music so avoid rooms near that side
Small choice of food
we stay 13 nights. Everything was good, but very small choice of food. When we come 4 days was same food 1 chicken 1 beef 1 fish. When start new week chef changes and food was better. Friendly staff, good cleaning every day. This hotel have good beach but small pools. I give 4 stars to this hotel, but for food only 3
Great hotel
Very relaxing hotel. Great food and service. Staff are very professional. The hotel has a nice sandy beach and swimming pools and all external areas are well maintained. Would definitely return to this hotel.
The best hotel
Was a nice surprised that in addition to the great service and facilities, the hotel were in the IN the city. Usually all inclusive hotels are far away, but this hotel could be part of the old market, you are at walking distance of hundred of stores, cafes and bars.
Exceptional Property on a lovely beach
I will say that this property is FIVE star, the rooms immaculate, grounds and facilities are all absolutely perfect. The drawbacks—the all-inclusive plan is slightly misleading as it only includes certain items and others are chargeable. For example, you can order a cheese pizza at the beach bar, but if you wish to add any toppings, they are at an additional charge. The all-inclusive liquor offering is: beer, wine and house liquors (vodka, light rum, gin etc). The other thing is that the two available restaurants are buffet only and do not provide any dining alternatives. The food quality is marginal—so what I mean is that no one will starve, in that there is food to eat, but the quality is just barely a pass. There isn’t much flavour to anything and could, therefore, be improved.
GOOD VALUE FOR MONEY
We visited the hotel two days ago (2 adults & 1 year child). To be honest the first impression wasn't that good as we the receptionist wasted a lot of time finding our reservation and some other problem with his attitude, but a few hours later we had a telephone call from the manager Mr. Hossam who apologized for everything and tried his best to make us feel comfortable during our trip, starting by upgrading our room and keeping contact everyday. The hotel overall is a good value for money, it's perfectly located near to the old souk with a private beach attached to hotel (no walking or transportation needed to the beach). It's not the kind of big resorts with a main building shaped as U letter but it's quiet and the room's terrace has a great view. The food is okay and again we enjoyed our stay thanks to Mr. Hossam I would recommend the hotel.
Nice price, Kind staff, Good food
I drunk alcohol all day.. It's free. Everything was good. Specially, The food. You have to use all inclusive service.
All inclusive even shopping is across the road.
Food was not that good ..not enoufg variety
Perfect Couples Honeymoon Romantic Getaway
We had our honeymoon sept 2014. Hotel, food, staff, location absolutely amazing. May be too quiet for some, but if you want peace and quiet without young kids running around your feet then Iberotel Palace definately needs to make your short list. Beautiful beach, fabulous snorkelling and a dive centre on site too, although I dived with another company.
Not your usual 5 Star
Although this hotel is rated as a 5 Star, I would have to disagree, it's more like a 3 star. The rooms are nice, however they are very noisy. All rooms suffer from the noise of hotel or local entertainment. The beach is crowded and very noisy with big speakers pumping out loud music all day. You are constantly harassed to by staff to 'buy' different products such as papers, activities, massage, water sports etc. Service is generally very slow, some call it 'laid back', but I think slow is more accurate. Outside of the hotel complex are a couple of other hotels equally similar with crowded beaches and loud music. Venture further along the beaches and you'll find nothing but rubble and rubbish ditched by the locals. The bay in which the hotel is located is over populated with water sports, speed boats screaming up and down with donuts and bannas. If you want a peaceful relaxing beach holiday then I suggest you avoid, however, if you want loud music, lots of activities and entertainment late into the night then you'd enjoy it.
Wish we had more time here
A great place to end our Egyptian travels. We spent 8 days seeing Egypt's antiquities and looked forward to relaxing and snorkeling in the Red Sea. Our stay at the Ibertol was wonderful and relaxing. Only problem, no free boat to the snorkeling beach??
Old hotel in a bad location
Our room was old and dated. The hotel was located a ways off from Naama bay, where everything is. There was a club near-by and we could hear music playing late into the night in our room.
Unofficial AARP Convention!
The hotel was perfectly nice but there were very few people there who were under 65 years of age ... several with wheel chairs. So the beach/pool/bar scene wasn't exactly as hip or youthful as I'd hoped!
Very Poor Service, Poor Location
The room and the amenities are standard for the area and are ok, and the pool was nice, but the location and the service make this hotel less than ideal choice. The staff were at times very rude and unhelpfull and overall very poor service even by Egyptian standards. The business center charges were rediculous for internet service. Na'ama Bay is the area you want to go to in the evenings. We went out the first night in the area around the hotel (Old Market) and 1 night was enough, the rest of the time you will find yourself taking a taxi to Nama Bay, this is the main area and is where everything is going on. I regeretted not staying there instead. This hotel may be a little less expensive, but the location and the poor service make up for this.
Kaliteli ve sıcak hizmet
Kaliteli, sıcak, samimi ve güvenli bir tesis. Eski Şehir merkezinde, hareketli bir çevre. Mercanları ve türlü balıkları görebileceğiniz kendine özel plajı var.
Friendly and Comfortable
Perfect service, capable & friendly employees, comfortable rooms & facilities. Especillay thanks to Yusuf and Ahmet from Beach Bar for their services and customer focus. Also thanks to reception, room services and resturant employees.
Uno de mi hoteles favoritos nos hicieron pasar las mejores vacaciones de mi vida, el personal es increíblemente atento, las comidas en los restaurantes es deliciosa. Muchas gracias a todo el staff
Otel harikaydı, çalışanlar son derece kibar ve ilgili, 4 gecelik ziyaretim sonucu çok memnun kaldım
Hallo alles war wunderbar wir fliegen nächstes Jahr wieder nach Sharm El Sheikh,und sind wieder im Hotel Iberotel Palac ,nur der Transfer vom Hotel zum Flughafen hat nicht geklappt,mussten nochmals 10 Dollar bezahlen,werden nie mehr bei Expedia einen Transfer buchen .
Molto accogliente , silenzioso e tranquillo
Very attentive staff, always friendly and helpful. We felt very comfortable, the food in the hotel was very good and varied. The location is great, the souk is within easy walking distance. We can only recommend this hotel!
A bit old but good maintenance, very friendly staff, very good food, very good bar.
De service is super . Staff en directie is altijd bereid en helpt waar het kan . Niets is teveel . Accomodatie wordt wat ouder . Hier en daar minpuntjes die opdagen doordat het hotel verouderd . Maar de nieuwe Beach Bar is zeker al een eerste stap! Goede keuze om te relaxen .
Not too good, not too bad
The hotel was quite good in terms of cleanliness. The staff at the restaurant and reception were very friendly, but I cannot say the same for the bar section. The bar was pretty slow. The food was delicious but there was very little variety. Food variety should be increased. It was also very nice that they gave us a takeaway meal since we were leaving the hotel at night. The best part of the hotel was the sea. The beach was wonderful.
Like
Cosy rooms and excellent service for drinks and in the restaurants. Entertainment team is enough and nice. Particularly appreciated the late check-out and airport transfer, both services not expensive
A dir poco fenomenale
Soggiorno a dir poco incantevole! Il resort bellissimo, con accesso diretto alla spiaggia e la possibilità di andare in una spiaggetta a 5 minuti di barca a vedere la barriera corallina. Ottimo menù internazionale nei due ristoranti, bar sempre aperti e disponibili con molta varietà di bevande e snack, la formula all inclusive fantastica! Ma la cosa più bella del nostro soggiorno è stato il personale: sempre gentile, disponibile e col sorriso. Ogni persona che abbiamo incontrato ci salutava e ci chiedeva come stava andando la nostra giornata, ogni volta che entravamo in ristorante ci veniva aperta la porta e spostata la sedia per farci accomodare, ci siamo sentiti veramente trattati da re! I ragazzi egiziani sono meravigliosi e sono sicuramente il punto a favore di questo resort. In particolare ringraziamo i ragazzi della reception e delle camere, molto gentili e disponibili, e Moman del ristorante centrale che con la sua simpatia e gentilezza ha reso il nostro soggiorno un sogno. Torneremo sicuramente non appena avremo occasione!
Otel konumu merkezi. Odalar temiz ve ferah. Acik bufe yemek ve kahvalti guzel. Gec check out yapmamiza izin verildi. Genel olarak oneriyorum.
Eccellente struttura con personale gentile e preparato. Ottimamente diretta e pronta a risolvere qualsivoglia contrattempo . Sicuramente consigliabile a persone mature come lo siamo noi. Ottima ristorazione ed Wi-Fi eccellente ovunque nella struttura. Ringraziamo di cuore Giuseppe.
Iberotel Palace - Adults Friendly 16 Years Plus | Hotel in Sharm El Sheikh | Travala.com
Location is fantastic, beach just a few minutes from the room. Staff all very friendly and helpful. Thank you