Great

Beautiful beach front property. evening activities could be better planned, however it’s great place to stay in punta cana.

Limited dining with not a lot of options.

Great

They were under construction when we were there. It was quiet and luxurious

The staff were great - friendly and attentive. The property was beautiful. The beach was wonderful with easy access into the water on soft sand. No shells or rocks. A beach walkers dream.

Staff was top notch, always cheerful and eager to help. Food options were excellent and always seem to be fresh and plentiful. Pool & beach areas were super clean and easy to navigate, plenty of space, we never didn't have a spot to tan. A fabulous place to vacation, already planning a future trip.

Amazing grounds and breathtaking views. Rooms are just as beautiful as the landscaping, maintenance and housekeeping were a plenty keeping things clean and tidy. Most of the staff were very friendly and helpful, some a bit inexperienced. Requests for simple items took some time to receive or were forgotten. Nothing horrendous or superior just adequate service. Swim out room was very convenient and a pleasure to have especially on a on and off rainy day, but placement near the access road was a bit noisy. Always an activity to keep busy with during the day or evening, and overall well worth the cost for an all inclusive vacation.

Good job 👏

The staff go out of their way to make you feel at home.

Great beach

Servicio espectacular mejor hotel que me he quedado en Punta Cana

The room had a strong smell of mold

Amazing time here. The staff was so kind and welcoming. Cafe was our butler. Hands down best device I have ever experienced.

Perfect

The room key system was excellent. It’s worn on the wrist, so there’s no need to carry it around. The staff are all very friendly, and the food was very good.

Great property

The staff was incredible! Activities and entertainment were scheduled all day long. Beautiful rooms. Property was beautiful. I didn't like the drinks much. Although the food was better than any other all-inclusive I've visited, a couple of the sit down restaurants could have been better.

Excellent resort!!!

The employee were employers were exceptional and awesome job all around

Amazing! Would come back!

Amazing facilities great food wonderful staff

Very nice place

Loved that the property was compact and easily walkable to the pools, ocean and restaurants. Staff are wonderful, kind and helpful. Special thanks to our butler, Armando, who ensured that entitled we needed was provided for. Restaurants and choice of food was excellent. Would definitely return!

Service overall was good, our Butler Danilo was very attentive and very kind. Most of staff was great, with a couple of exceptions that while they don’t outweight the kindness if the rest ot the crew, really left a bad impression. Facility was beautiful although rooms felt a bit outdated and it would have been nice to see the outside canals next to the boat filled with water (renovation work is being done currently). Food was great, and drinks were good. Beach was full of seaweed, which was a bummer.

The best part are customer service. Amazing! 😍

no

Estupendo el mejor viaje de mi vida…. La gente Dominicana es lo mejor del mundo Eliezer un mesero espectacular

Hotel was okay, not sure I would consider a 5 star hotel. I got the butler tier room and it was not worth it. There are too many rooms for one butler. All they can do is book one restaurant, which is the Japanese for hibachi, otherwise you are on your own. I would not consider a butler service. The staff is kind of sort of friendly but not too much. The felt as sometimes they hardly smile at all. The room service does not have a good variety. The restaurants are okay, some are good. Again, not sure I would call this hotel a 5 star, I frankly think I paid too much expecting something more exclusive.

Very good

The property is well maintained and the staff are great, very clean, our butler cofe took care of everything for us! The only thing the resort lacks is entertainment! They don’t even have music in the pool area for longer than 15 minutes and the staff are not allowed to play music not even a bit loud at any time, day or night, besides this the resort is great and the food is good!

Close to beach and great amenities

The property was immaculate and the service was impeccable! The staff were extremely courteous and accomodating.

Excellent property, excellent restaurant, great entertainments, best beach in bavaro, very nice rooms, service, others good stuff

We absolutely loves this resort! The food was amazing and the staff was so friendly. We will definitely be back!

This place is amazing. From the polite and fun staff to the food and entertainment I couldn't have asked for more.

Nice beach and pool area

The resort is beautiful, great food and amenities for the money you spend. Room service was awesome. Will be back for sure!

Beautiful property.

My Excellent Ratings in all the above categories are self explanatory.

Iberostar Grand Bavaro was amazing resort for us. The Grand experience is what makes the difference (upgraded food and drink) and you get assigned a private concierge who gets you whatever you request. In our trip Edvardo helped us a lot with our requests and also Dahianna helped us to book events quickly.

Perfect place.

This property is one of the best in punta Cana and I recommend it to everyone

This property was less crowded and had he nicest beach area around the area. Definitely recommend.

everythink

This is why we come back each year because everything here is Awesome!!!

My wife and I had a fabulous time. This was our first time staying at an Iberostar resort and we were very impressed. The grounds were immaculately groomed and clean. Having a personal butler/concierge was fantastic. Eduardo and Valentine were very helpful and went out of their way to make you feel comfortable and have a positive experience.

Food is not good. Very poor quality. Bathroom was dirty.

Customer service

Grand by name, grand by nature. Never feels busy and lots of staff available and super friendly. Will be returning again.

Everybody was friendly, food could have been a little better but we live around a good restaurant area at the beach. You have to get a Butler, Edward and Danilo were on point with all our needs. The staff throughout entire resort was friendly and accommodating. Beach was very clean and pools were great but make sure you get out there early to claim a Cabana, if you want one.

The workers here are top notch. We we were treated like family since the moment we got there. They appreciate you for being there with a very genuine heart. If you go, shaggy in the entertainment is an absolute gem and really made our trip for us. Be sure to always tip the entertainment if they make you feel special.

The food was average but everything else was outstanding!!

IBEROSTAR GRAND LUXURY STAY!

THE BEST HOTEL IN PUNTA CANA!!! This hotel is break taking soon as you touch foot on the property. The staff are all beyond friendly and they are literally their to ensure you have to want for nothing. We had an amazing ocean view room with butler service. Armando & Geryln took exceptional care of us! We look forward to going back.

Beautiful place , everything wonderful, I loved that it is an ecological hotel and that THEY PROTECT THE CATS 😻😻

5star

Excellent customer service.

Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!

Overall, average. Not exceptional. Rooms small, air conditioning in spa didn’t work. Food was good not amazing. Many things closed on nights they should have been open. Robert my butler was not attentive. Didn’t do any of the things advertised as butler services.

Dining reservations were difficult to make and the food was subpar. After 9

Service, food, drinks were excellent

The hotel in all the areas was super clean, excellent service and all the staff was super friendly. EVERYTHING was included, this was my second time and definitely will be a third one. AAA .

Landscaping was impeccable. They really take pride in the grounds keeping.

I had a wonderful time at a Iberostar grand Bavaro. This was my first ever solo trip, and I felt safe and comfortable at this resort. All the staff was amazing, very friendly. My butler, Eduardo, was excellent. All the food at the restaurant was great and upscale. The Buffet was good for breakfast and lunch, but only OK for dinner. I recommend you do dinner at the restaurants. Please tip these hard working people! They deserve it.

Couple’s Stay

The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.

loved beach and pools; didn't like seaweed which was beyond your control. You should inform guests that the gym equipment is on both the 3d and 4th floors. I spent awhile trying to find the eliptical machine. Our concierge Darlyn was excellent. You should inform guests that entrance into the Dominican Republic requires an e-ticket which can be completed 2-3 days prior to flying to the DR

one of the best experiences I've had vacationing with my wife

Excellent customer service all around from the front desk staff , waiters cleaning staff, room service, entertainment staff, and last and most important the butler service our own was Danilo Mayordomo. Words can not describe the amazing service we received and the effort he put to make our stay more comfortable and enjoyable. The restaurant were amazing. The quality of food was excellent and the drinks were all top shelf. If you’re looking for adult only all inclusive luxury quite resort, the Iberostar Grand Bavara is your place

Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.

Just everythink!

The staff were amazing and helpful. The resort was a little spread out so it seemed fairly empty

Cruvtyf

This hotel is not safe for young women. I’ve already attempted to email the hotel about the incident my friends and I experienced and they have not responded.

Most beautiful grounds. Excellent facility amazing rooms and beaches and pools and service. Concierge is overbearing and pushy, not your typical concierge who helps you with things to see— these concierges try to sell not help — stay away. It seems there only purpose is to get you to breakfast to sell “timeshare.” After refusing we were hassled continually. Staff was amazing, but the timeshare push after you’ve spent so much was a thorn and one major err of the property.

v

Great place to stay.

Not all specialty restaurants are available to guests.

I didnt like that they had 2 restaurants closed at a time out of five. I only had one butler and he failed me with dinner reservations and romantic dinner for my lady. I loved the staff like always. Ery, Odionis, Bruno, Ingrid, Sudjevi, Jaciell, Luis (my bell boy) Room service was excellent.

This is the most amazing all inclusive I’ve ever stayed at. The service is top notch, food is excellent and so much to choose from, the resort is absolutely stunning, the beach is beautiful. We really enjoyed the entertainment and daily activities too. Our butler Caesar went out of his way to make sure we had everything we wanted and needed. This resort is an absolute dream and we highly recommend it to everyone!

Best vacation experience!!!

Words can’t explain how great, great, great!!! My stay was. The facility is very nice, the food was excellent and the staff/service was incredible/unbelievable good!!!

Staff was less than friendly and worked like they were under duress

It was a lovely property. Everyone who worked there was friendly and helpful. We loved the buffets and restaurants. It was very easy to find a great spot on the beach.

Service was top-notch, everyone was super friendly, and property was very well-maintained.

This resort is top shelf. Their attention to detail is above and beyond. Food was great. Drinks were made well. And overall I wish I had another day to stay!

Check-in was unpleasant. Although the post check in time was 3:00pm, we were there at 12 noon time. Then until 3:00pm, we still couldn't get into the room. While waiting, the concierges tried hard to sell stuff. Room services are convenient. Bottle waters were not easy to get but need several phone calls. Help desk wasn't available all the time. Buffet is good. Dinner restaurants were not good.

Great place and experience but very quite. Could’ve been more of an emphasis on entertainment and food was average. Breakfast was fantastic, pool bar restaurant bbq with Jose on the grill was great, and the Surf and Turf easily the best option for dining.

The service is second to none. The property is pristine, the beach is flawless (seaweed removed every day), and the drinks are high-end, but it's truly the staff that made this trip one that we'll never forget.

Excellent facilities, room, cleanliness, pool and jacuzzi. Above average entertainment. Beach and sea was full of seaweed. Created allergic reaction to my wife, up to five days after trip. Ok breakfast and lunch options. Terrible quality and very small quantity dinner. Asked several guests with repeat experience- all agreed and mentioned long-term food quality erosion.

This was my third time staying at an Iberostar resort, my second at Grand Bavaro. A spectacular trip was greatly undermined by extremely disappointing, mediocre to poor food at the fine dining restaurants. In a word it was terrible. We ended up eating at the buffet. I have always enjoyed and recommend Iberostar but this last experience will have me looking elsewhere. I really hate to say this.

Edward, the butler in the swim out suites is a 10/10. Absolutely perfect!

Beautiful property, excellent service. We had a wonderful time and will return.

Pro: rooms, beautiful resort, clean Cons:food is average, entertainment is repetitive. Same songs every night. Shows were mostly good though, above average.

Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good

Grand Bavaro checks all the boxes for an excellent adult-only vacation. Great spot!

For the money the food experience was not good. We ended up eating the buffet multiple nights and canceling dinner reservations. Lack of choices, temperature of those dishes when you got them, and NOTHING had any flavor. Trip was amazing minus the food.

We had a very good stay and we cannot wait to go back. The resort is beautiful, very clean and quiet except during the entertainment hours. We were welcomed by Dayhanna( I apologize if I misspelled her name) and she was great. Dany did our check in and Cesar did our check out and they were both awesome. Darlyn was our butler, and he was very attentive and always on standby, ready to fulfill all our wishes. The entire staff at the resort was very attentive. A big shout out to Benjeamin from Bella Vista restaurant, he seems very kind and humble. We've tried almost all the restaurants and the food was delicious. We enjoy all the activities and we had a lot of fun. We'll be back for sure! Thank you for your hospitality! Maria

I stayed here for 4 days with my boyfriend from Monday through Friday. We were impressed with the cleanliness of the resort and the service. As other reviews have mentioned, we felt that the food was below average for a ‘5-star resort.’ Additionally, the gym offered at the resort was subpar and would benefit from adding at least one treadmill or item of cardio equipment.

Everyone was happy and very accommodating. Our room was cleaned 3x per day. Amazing . Property was spotless and well manicured. Staff was a 10 plus.

We had the most amazing week in paradise! The staff here is beyond amazing, courteous, and went out of their way to make our stay special. We enjoyed the French and Italian restaurants the best but the steak place was also good. The breakfast and lunch buffet were surprisngly good ad well and we loved grabbing food by the pool. Other highlights! The swim up bar! Get mojitos! Cats everywhere! I loved it! Softest sand and most beautiful water! Never a problem finding a cabana or beach chair. Stunning sunrise and beautiful sunsets. The shows are cheesy but SO FUn, so take the time to go see them. You won’t regret it. Get espresso martinis at the lobby bar and rum old fashioneds at the cigar bar. Our butlers made our stay THE BEST and provided cake and champagne to help celebrate my birthday! Do bingo at the pool bar! It’s so much fun. Don’t skip dancing at the boat! All in all, this resort is so much fun and I highly recommend it.

Amazing stay!!!! Alby made us feel like home!!! The whole staff over welcoming. Food excellent. There was nothing in this resort to complain about. Easy access to next door casinos and club for fun night activities. I can not wait to come back !!! Highly recommend.