Hyatt Zilara Riviera Maya Adults Only All Inclusive
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Hotel Description
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 7:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
English
Spanish
Serbian
Important information
You need to know:
- Pool access available from 8:00 AM to 7:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions:
Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age:
18
Optional fees:
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Portuguese
English
Spanish
Serbian
Carretera Federal 387 Chetmal Cancun, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 7 days
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Cashless transactions are available
- Essential workers only - NO
You need to know
- Pool access available from 8:00 AM to 7:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
English
Spanish
Serbian
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Laundry facilities
Garden
Multilingual staff
Free newspapers in lobby
Free use of nearby fitness center
24-hour front desk
Porter/bellhop
Internet access - wireless
Full-service spa
Spa treatment room(s)
Meeting rooms
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Number of restaurants - 4
Conference space size (feet) - 6747
Conference space size (meters) - 627
Number of meeting rooms - 2
Number of outdoor pools - 1
Number of hot tubs - 1
Designated smoking areas (fines apply)
Parking (limited spaces)
Free bicycles on site
Access to nearby outdoor pool
Fitness classes on site
Yoga classes/instruction on site
Free self parking
Free valet parking
Number of bars/lounges - 4
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Pool sun loungers
Beach towels
Beach yoga on site
Terrace
Internet access
Karaoke
Games
Table tennis
Water dispenser
Concerts/live shows
Evening entertainment
Proposal/romance packages available
Ballroom
Banquet hall
Reception hall
Eco-friendly cleaning products used
Uncovered parking
Secured parking
Uncovered parking
Secured parking
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Free beach club on site
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Wheelchairs available on site
Bicycle parking available
Lifeguard on site
Well-lit path to entrance
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Water-efficient showers only
Water-efficient toilets only
No accessible shuttle
Smooth flooring in public areas
Front entrance ramp
Registration desk height (inches) - 29
Registration desk height (centimeters) - 74
Elevator door width (inches) - 54
Elevator door width (centimeters) - 136