Hyatt Regency San Francisco Downtown SOMA

9.2

Wonderful

1399 Guest reviews

9.2

Wonderful

1399 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.2/10

Comfort9.4/10

Condition9.4/10

Amenities8.8/10

Amazing, my family and I loved this hotel, we stayed twice in our trip

Love this hotel, however the pillows are terrible

The staff were all very friendly and helpful! The ballroom was gorgeous!

Parking was convenient

The staff and the General managwr was fabulous. They treat you like family. I loved and would come back next year.

Nice room. Friendly reception. Great location! Worked perfectly for what we needed in San Francisco!

…

AMAZING

I had a wonderful stay at the hyatt regency. The staff was friendly, and the hotel’s location was perfect, with easy access to nearby attractions like market street. The room was clean and comfortable, and I enjoyed the vibe overall. The hotel had everything I needed for a relaxing stay. Highly recommend this hotel for anyone visiting San Francisco!

A very welcoming hotel. Clean, modern, friendly-welcoming staff! Definitely our new favorite hotel to stay at when coming into the city!

Very clean and humble

Everyone is so nice and accommodating. Any questions i had were answered with a smile and its a wonderful staff. This is the forst time ive traveled alone and this location feels like the best and safest hotel ive been in.

Great experience, clean rooms, great location

Amazing stay, so clean and nice

Beautiful hotel, safe, clean and good Price

The lobby was beautifully decorated with stunning Christmas ornaments. The rooms were excellent, and the beds were exceptionally comfortable. I would highly recommend this hotel."

Nice property

We enjoyed our stay between Christmas and New Year. The hotel was very wonderfully decorated and stylishly appointed. We were visiting the SFMoMa and it was very convenient.

Loved everything about it

A clean room with an amazing view

Best place clean safe and walkable to attractions, shopping, Ferry building and museum.

The staff were all very nice and professional. The bed was comfortable. Enjoyed our stay

Font desk staff were amazing. Rooms are clean, modern and ver comfortable

A comfortable stau

Beautiful lobby and rooms. Comfortable stay visiting family and friends. Very close to Union Square and major shopping. I would definitely stay here again as my home base when visiting.

The housekeeping service needs re-training . Three phone calls ringer more towels and pillows.They finally on 2nd day sent 1 extra towel when I requested doubles. They did not replace glass glasses or paper ups or amenities in bathroom. The doorman was rarely available to assist in getting a cab. I would not stay again and I can recommend hotel for any of my businesses to use. A big disappointment .

We stayed in the corner room on the 36th floor and the view was absolutely stunning!

Great location

Nice and convenient location near the train/bus stop, excellent city view, nice hotel staff, clean room everyday, hardworking housekeeping staff.

Good accommodation and good gym.

Enjoyable stay

Overall we very much enjoyed our stay. We did ask for a few items and they weren’t delivered and needed to ask a second time. Instead of bringing us green tea they gave us two kettles. Unfortunately without the tea they were useless. It was minor though and overall we enjoyed the hotel and our room. Easy to walk to various areas as well.

Very convenient for our overnight stay. Beautiful views and lovely valet attendees.

Clean and very nice rooms

Lovely hotel!

Need more lighting in the room

Awesome

Good property with friendly staff. Good location. Loved the bedding!

Great place to stay while visiting San Francisco

Everything was great except parking.

Hotel is in a great location. Staff is very helpful. I emoted taking the bus from saleforce transit area to Sausalito. From there boarding a ferry into San Francisco you can see the Golden Gate Bridge from a different angle and enjoy the outline of San Francisco tall bulidings.

Everything was super clean and staff was always super friendly always fretting us when we arrived or left the hotel ! The hotel is in a good area in the sense you’re in good walking distance between places and there’s even a target 2-3 mins away from the hotel which is convenient! also cool little bars with a nice aesthetic/ambiance near the area !

This is a beautiful space and near sights and restaurants.

I was very impressed by the staff and their hospitality. They accommodated a request I had put in and went above and beyond to make my stay pleasant. Food and shopping is within walking distance. I’m not to sure about the area though but that has nothing to do with the hotel. Breakfast buffet was very good, fresh and healthy options but it is separate from the hotel price, there’s a pool table in the lobby and plenty of sitting if you have to work and just want to relax outside the room. Convenient store with lots of snack items. The room was a good size and very comfortable with a beautiful view of the bridge and Alcatraz. I have no complaints would definitely stay again.

The staff was courteous and helpful. The service felt above and beyond. Room was clean and as advertised, and the location of the hotel is perfectly suited for some walkable exploring.

Nice trip

Great!

Good

Great renovated interiors, great staff, loved the hotel. The area is located near some undesirable areas, but also walking distance to the usual San Francisco tourist attractions and transit.

Clean, convenient, well located and great views.

Amazing hotel downtown close to bus and subway and lots of food choices

Comfortable and quiet

The bed was comfortable, the shower worked well, the fridge was cold, and the room was quiet. Overall a restful stay

Awesome room

Great hotel, nice & helpful staff

Great hotel in a good location

The hotel was centrally located in the city. It was easy to get to the train station from the hotel and there were a lot of places around the hotel. Inside our room was so quiet we never heard any noise out in the hallway. We felt very safe and secure during our stay. very nice hotel for a good price. Would highly recommend staying here.

Greeted everytime we got back and door was held open for us they treat there guests very well

Love it

Overall great experience

Good location . Walking distance to everything we wanted to see.

I picked this hotel because it was within walking distance of the SFMOMA. The hotel was very nice. Clean, great staff. Lovely lobby.

But near by the hotel have homelss

No bathtub as advertised Dirty windows Bug on bed

Modern rooms with a wonderful view from the 34th floor. Good breakfast but shame alcoholic beverages were chargeable in the club even during the happy hour. Perhaps it is because we’re from Europe but the customer service, helpfulness and friendliness of some (not all) staff on reception and in the foyer leaves a lot to be desired. Not what we’ve experienced in Hyatt hotels in Athens and Amsterdam where the staff couldn’t do enough for us.

I stayed here for one night and I got back late and took a shower to find it backed up. It was too late to call for service so I had to shower in a puddle of water

Great location. Close to Union Square, the Financial District and Chinatown. Lots and lots of dining options.

My stay at the Hyatt was amazing! I booked the premier suite with the city view and it was stunning. The views were definitely worth the price spent. I was able to check in early (about 30 minutes) - I actually forgot I was there early and they were very nice about it and luckily there was one available. Super friendly front desk! I was attending an event at the Moscone Center and I walked there and back each day with no issues. I cut through the Yerba Buena Gardens and stopped by for food at Lemonade and Bonchon since it was on the way. Super convenient location and I didn’t run into any safety issues while I was there. Just for reference, I was walking there and back by myself during the day. I had been deciding between a couple of hotels closer to Moscone but ended up going with the Hyatt because of the suite and the walk was much quicker than I anticipated. For parking - I decided to valet since I was not going to be using my car for the 3 days and didn’t feel comfortable leaving my car in an outside garage. I paid $77/night but I saw a garage across the street that had good reviews for $35/night. There is a market in the lobby that delivers to the room as well for when you don’t feel like leaving the room. Overall, I had an fantastic stay and would recommend! It was a treat coming back and relaxing on the couch and watching the sunset.

Great location, walking distance and central.

We enjoyed are time at this property staff was welcoming and friendly during are stay. It is a convenient location for going shopping or seeing a giants game.

property was clean, felt very safe, employees were professional. resort fee included water bottles per guests, and a voucher to a store in the lobby area that had snacks, food, and drinks. re-connecting for wi-fi was automatic if phones or other devices were previously connected once during the stay. bathtub was available as well.

Updated hotel. Very clean and convenient

This property is centrally located in downtown in San Francisco. Close to shopping, dining options. Friendly staff, and a very nice gym located on the third floor.

This beautiful hotel is located in the heart of downtown. Excellent service, people friendly, and the food is delicious

The end of our holiday spent 3 nights at the hotel. Position is good as close to all forms of transport, dining and staff were helpful. The $15 voucher to spend in the ‘market’ cafe was good. Room was good size, bed comfortable and shower great.

Good service

Excellent service - addressed concerns about cleanliness of bathroom promptly. Great location convenient to Yerba Buena Gardens & Oracle Park.

Very nice facility. Check in was great. Close walk to Oracle Park.

The hotel was perfect

Na

Loved the downtown location, the view from the room and the contemporary room interior. Great casual food options in hotel and nearby. Very comfortable bed which is sooooo important!

This hotel is newly renovated, with great design and luxurious amenities. It’s located in the city center, with convenient transportation, and right next to the San Francisco Museum of Modern Art. We booked a city view room, and the view was fantastic. Overall, it’s a hotel with good value for money. However, the soundproofing is terrible! When I was in the room with my two kids, we could hear inappropriate noises from the neighboring room, which shocked me, so I quickly turned on YouTube to play some music. Additionally, the parking fee is quite expensive, at $87 per night.

Stayed at this hotel for 2 days. Both of my adult children commented on how they would come back. Room was clean and the surrounding area of the hotel is walkable. Lots of close by shopping and restaurants. Highly recommend.

Great views, nice and quick staff, clean rooms, and very good restaurant bar in the lobby. Area is a typical San Fran with homeless and dirty.

Very nice updated hotel.

Love staying here! Second time and won’t be our last!

Excellent stay

Great room with good quality amenities, extremely comfortable beds, and good bathroom. Staff were super helpful and friendly. The gym was large and good quality, and the area was very convenient for public transport and nearby restaurants.

Very nice property. My only con was parking was very expensive.

The hotel was not full yet we were put right next to the elevator shafts. Also, the person at check was friendly, almost annoyingly, and assumed we knew things that are only relevant to locals, like the name of the cafe/shop next door as if I would know what it was.

Amazing experience, great customer service and spotless clean

Great hotel.

The buffet breakfast was awesome!!

This was a repeat visit to the property, although under different management. We were not disappointed as it was again a very nice stay..easy to get to from the BART..easy to navigate the surrounds..

Very clean and very friendly staff

Very nice hotel with valet option for large SUV. Great breakfast

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Great location and parking across the street very affordable. Great breakfast location within walking distance

Front desk staff was great. The room was nice.

Hotel was clean and convenient to area attractions Did not like the bill of $225 for 2 nights of keep a car plus service charge

Close to union square and very clean with nice views

good

Everything was perfect!

Nice City Hotel

Very nice hotel and guest rooms. Clean and modern decor. Good location for 20 minute walk to Oracle Park.

Very nice hotel!

Valet and check-in were fast and professional. Room was amazing and my boys said it was the nicest hotel we have ever stayed in. We were in town for a concert they attended and they were definitely impressed. Location was perfect since it was a few blocks walking distance to the concert venue (Warfield).

Accessible and safe