Hotel Xcaret Mexico - All Parks / All Fun Inclusive
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Removed from My wishlist
Hotel Description
Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 1800 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Digital television is provided for your entertainment. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
- Pet fee: MXN 3000 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Korean
English
Italian
French
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age:
18
Optional fees:
- Pet fee: MXN 3000 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Korean
English
Italian
French
Spanish
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 1800 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Digital television is provided for your entertainment. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Hotel policies
No rollaway/extra beds available
By ocean
EarthCheck
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Pet fee: MXN 3000 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Korean
English
Italian
French
Spanish
Amenities
Highlights of your stay
Most Popular
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Free airport transportation
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Scuba diving nearby
Water skiing nearby
Laundry facilities
Television in common areas
Arcade/game room
Garden
Free breakfast
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Parasailing nearby
Full-service spa
Meeting rooms
Steam room
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Ecotours nearby
Billiards or pool table
Number of restaurants - 20
Tennis on site
Waterslide
Number of indoor pools - 1
Number of outdoor pools - 15
Designated smoking areas (fines apply)
Outdoor tennis courts - 1
Snack bar/deli
Turkish bath/Hammam
Parking (limited spaces)
Free bicycles on site
Fitness classes on site
Fishing on site
Hiking/biking trails on site
Kayaking on site
Playground on site
Rowing or canoeing on site
Yoga classes/instruction on site
Free self parking
Computer station
Number of bars/lounges - 14
Number of poolside bars - 2
Number of swim-up bars - 2
Number of coffee shops/cafes - 2
Daily
Pool sun loungers
Beach towels
24-hour fitness facilities
Terrace
Free full breakfast
Supervised childcare/activities (surcharge)
Cave exploring/spelunking nearby
Ziplining nearby
Games
Couples/private dining
Designer stores on site
Ballroom
Banquet hall
Vending machine
Outdoor entertainment area
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Handrails in stairways
Stroller
No accessible shuttle
Registration desk height (inches) - 47
Registration desk height (centimeters) - 119
Elevator door width (inches) - 47
Elevator door width (centimeters) - 119
Stairwell handrail height (inches) - 40
Stairwell handrail height (centimeters) - 102