Hotel Santika Pontianak - CHSE Certified

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A stay at Hotel Santika Pontianak - CHSE Certified places you in the heart of Pontianak, within a 10-minute walk of Vihara Bodhisatva Karaniya Metta and Kapuas Indah Building. This hotel is 0.6 mi (0.9 km) from Taman Alun Kapuas and 0.6 mi (0.9 km) from Alun Alun Kapuas. Make yourself at home in one of the 129 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free valet parking is available onsite.

You need to know

• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• At check-in, guests must provide a negative COVID-19 test result.
• Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately IDR 70000 per person
• Airport shuttle fee: IDR 50000 per vehicle (maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian