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25 Jun 2025
Wednesday
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26 Jun 2025
Thursday
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2 Adults - 0 Child
1 room

HOTELLO
6.2

Fair

24 Guest reviews

6.2
Fair
24 Verified Reviews
Read all reviews
Cleanliness6.0/10
Service6.2/10
Comfort4.8/10
Condition5.6/10
Neighborhood7.4/10
Amenities8.0/10

bulevard Knyaginya Maria Luiza 89, Sofia, Bulgaria. See map

Free WiFi
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas
Shopping on site
Airport transportation (surcharge)
Television in common areas
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See map

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Hotel Description

A stay at HOTELLO places you in the heart of Sofia, within a 10-minute walk of Banya Basha Mosque and Yellow Pavement. This guesthouse is 0.4 mi (0.6 km) from Sofia Central Mineral Baths and 0.4 mi (0.7 km) from Central Sofia Market Hall. Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include portable fans, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 12:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

You need to know
  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 10:00 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
Minimal age
18
Optional fees
  • Airport shuttle fee: EUR 15 per person (one-way)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

Bulgarian

English

Amenities

Most Popular

Free WiFi

Airport transfers

Dining services

Concierge

Entertainment

Smoking areas

Other

Shopping on site

Airport transportation (surcharge)

Television in common areas

Multilingual staff

Front desk (limited hours)

Express check-out

Express check-in

Designated smoking areas

Designated smoking areas (fines apply)

Snack bar/deli

Shared microwave

Shared refrigerator

Vending machine

Wheelchair accessible – no

Hotel reviews

6.2
Fair24 Verified Reviews
warning-sign.svg
Cleanliness6.0/10
Service6.2/10
Comfort4.8/10
Condition5.6/10
Neighborhood7.4/10
Amenities8.0/10
6/10
Fair
Gary, 03 Mar 2020
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Hotel served its purpose

Hotel served its purpose for a one night stop over. Did smell of damp

10/10
Exceptional
Verified traveler, 07 Feb 2020
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Good location

10/10
Exceptional
Bijan, 11 Jan 2020
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I liked the place because it is located at the heart of Sofia. Close to Vitosha Mountain , Stores,shopping center .

10/10
Exceptional
Verified traveler, 13 Sep 2019
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Excellent location & really clean etc. Definitely great value. Just had to get used to fact that didn't need to register at reception or not expect anyone to be there.

10/10
Exceptional
P, 25 Feb 2019
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fantastic value for Money

fantastic value for money only 30 metres from metro 10 minute walk to city centre 10 minute walk to other direction to the main railway station fantastic staff on hand from 9am till 18:00 every day nothing seemed to be much bother for them rooms very clean and tidy very comfortable bathroom little dated have paid more money and got less than here in sofia 100% will book this hotel again

2/10
Poor
Verified traveler, 03 Nov 2018
expedia-logo-v2.pngTraveller

It wasn't hotel it was hostel, no WI-FI in the room on 2nd, 3nd floor, internet only on room close to reception and very slow, in the room was no heat at all, very cold and uncofortable,

8/10
Excellent
P, 16 Jul 2018
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NIce place

The hotel is easy to find right off the metro line. Great location and near several attractions.

2/10
Poor
Verified traveler, 24 Oct 2021
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Fuyez cet hôtel à tout prix !

Chambre insalubre, je comprends pourquoi paiement en avance et aucun remboursement. Quand je suis arrivé, porte fermée avec code qui as finalement fini par cédé en même pas deux jours. Le contact qui parlait anglais n'était tout simplement pas disponible, chambre complètement à l'opposé de ma demande. Aucune réception. La contact ne répondait plus aux appels. Chambre avec lit cassé, salle de bain insalubre, porte et serrures cassée. À fuir absolument ! Je ne recommande absolument pas cet hôtel, de plus quand j'essaie de contacter le service client d'hôtel.com, personne ne réponds où c'est un robot au bout du fil. Je ne suis resté dans cette chambre que 5 minutes, afin de trouver un autre hôtel.

6/10
Fair
NAHOKO, 25 Feb 2020
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わかりやすい場所にある値段相応のホテル。

ソフィアの駅、バスターミナルは隣接していて、そこからスーツケースを持って徒歩20分程。 ライオンの像の目の前。 ホテルライオンの向かい側。 入り口はオートロックだが、事前にメールで暗証番号を知らせてくれる。 繁華街まで、徒歩10〜15分。 ホテルはエレベーターがないので、スーツケースを運ぶのは大変。 部屋は値段相応。 古いが、掃除はしてあります。

6/10
Fair
YB, 07 Feb 2020
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チェックイン時間に少し遅れてしまいましたが、快く対応してくださいました。 ホテルではありますがレセプションの稼働時間が決まっているので、事前に連絡をする必要があります。 スタッフさんはいい人でした。

8/10
Excellent
Verified traveler, 11 Oct 2019
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Letti troppo bassi, e anche i servizi , Anche se è un Ostello l'insieme è pulito.

4/10
Poor
giuseppe, 20 May 2019
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DA ADATTARSI

Questo ostello si trova in una posizione abbastanza comoda della città, con metro e altri servizi vicini. Pulizia scadente, colazione mai vista dato che la reception apre alle 10. Inoltre nonostante il servizio di reception fosse previsto dalle 10 alle 18, abbiamo incontrato qualcuno solamente all'arrivo e mai nei giorni successivi. Però per il prezzo che offrono e con spirito di adattamento è accettabile.

2/10
Poor
MARIA KOLINIOTI, 26 Aug 2018
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απαραδεκτο

Οι βρυσες χαλασμενες.το νερο γεματο χωμα. Δεν αδειασαν τα σκουπιδια.πολυ μικρο μπανιο.βρωμικο.

6/10
Fair
Seyma Nur, 23 Aug 2018
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Otelde resepsiyondaki görevli erken olmasına rağmen checkin yapma konusunda yardım etti ve otele yerleşebildik ama kesinlikle fotoğraflarda göründüğü gibi değil inanılmaz eski ve bakımsız. Temizlik yapıldığını görmemize rağmen otelin eskiliğinden temizlik belli olmuyor. Duvarlardan apartmana kadar her şey bakımsız. Resepsiyon 21.00'a kadar çalışıyor ama aradığınızda yine de ulaşabiliyorsunuz ve kibar davranıyorlar. Personel ve lokasyon hariç hiçbir şeyden memnun kalmadık.

6/10
Fair
Cristian, 08 Aug 2018
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Hotel ok

Hotel ok a due passi dal centro. Purtroppo ho trovato la camera sporca, piena di capelli e con addirittura un reggiseno attaccato al bastone della tenda della doccia. L'acqua esce sporca a causa delle vecchie tubature, ma basta lasciarla scorrere. Lo staff è molto gentile.

6/10
Fair
Mona, 05 Aug 2018
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Hotel in Nähe des Stadtzentrums

Wir haben vor unserer Reise nach einem Hotel gesucht, dass sehr kostengünstig und nah an der Innenstadt ist. So entschieden wir uns für das Italian House/Hostel/Hotel. Da wir nichts vom Hotel erwarteten, da die Rezesionen nicht so gut waren und auch der Preis extrem gering war, waren wir eigentlich ganz zufrieden. Wir haben am Tag unserer Anreise ein E-Mail bekommen, für den Code, wie man ins Hotel gelangt und welches Zimmer wir hatten, da wir nach den Öffnungszeiten der Rezeption eintrafen. Das hat alles sehr gut geklappt, auch die Verbindung von Hotel zum Flughafen Sofia ist sehr gut. Das Hotel ist aber wirklich nur für Leute, die keine großen Erwartungen haben und nur einen kurzen Städtetripp machen. So war unser Zimmer auch nachts sehr laut, da man die Fenster nicht richtig schließen konnte und davor eine stark befahrene Straße mit lauter Fußgängerampel ist. Auch kam aus dem Wasserhahn nur sehr heißes Wasser und wenn man den Hahn länger nicht benutzte, kam erst verschmutztes Wasser heraus. Auch die Türen zwischen Zimmer und Waschbecken und zwischen Waschbecken und Toilette mit Dusche konnte man nicht richtig schließen. Abreisen mussten wir ebenfalls bevor die Rezeption aufgemacht hat, so hatten wir den kompletten Urlaub lang keinen Kontakt mit den Besitzern des Hotels.

6/10
Fair
Daniela, 28 Jul 2018
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Albergo centrale

Arredamento grazioso, camera con bagno ma senza finestra

6/10
Fair
Iolanda, 23 Jul 2018
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Posizione ottima!

Hotel centralissimo con accanto la metro. La camera e il bagno sono piccolini, ma la posizione è ottima.

10/10
Exceptional
Verified traveler, 07 Jun 2018
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Sofia, città da non perdere!

La struttura non rispecchia gli standard italiani,ma io ci sono stato bene! E a cinque minuti a piedi dal centro, e il suo ingresso è di fronte alla stazione metro (Lavov Most), a circa 50 metri! Nel raggio di 100 metri, ci sono supermercati, banca, locali dove poter mangiare.

4/10
Poor
Verified traveler, 05 Jun 2018
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立地だけ

バスターミナル、中央駅から地下鉄で次の駅。地下鉄ライオン橋の目の前。駅にエレベーターがある。アパートは2Fが受付エレベーターはない。建物がとても古くドア、シャワールーム、寝室、どれもが古い。シャワーの水圧が悪いうえお湯が出るまで時間がかかる。Wi-Fiはサクサク。隣にスーパー、周りにも売店や食べ物屋があって近くの食べ物や深夜3時まで開いてる。

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