Hotel Penticton, Ascend Hotel Collection

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A stay at Hotel Penticton, Ascend Hotel Collection places you in the heart of Penticton, steps from Cascade Range and Columbia Mountains. This eco-friendly hotel is within close proximity of Penticton Trade and Convention Centre and South Okanagan Events Centre. Make yourself at home in one of the 36 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Penticton? This hotel has facilities measuring 1372 square feet (127 square meters), including conference space. Free self parking is available onsite.

You need to know

• Pool access available from 9:00 AM to 9:00 PM.
• Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for lunch and through room service.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Ecolab (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Parties and events are allowed on site
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

19

Optional fees

• Fee for cooked-to-order breakfast: approximately CAD 10–20 for adults, and CAD 6–20 for children
• Pet fee: CAD 10 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English