Parc Beaumont Hôtel & Spa Pau - MGallery Collection
9.4

Exceptional

176 Guest reviews

9.4
Exceptional
176 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.4/10
Comfort9.4/10
Condition9.4/10
location9.4/10
Neighborhood9.2/10
Amenities9.6/10

1, avenue Edouard VII, Pau, France. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
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Hotel Description

A stay at Parc Beaumont Hôtel & Spa Pau - MGallery Collection places you in the heart of Pau, steps from Beaumont Park and 6 minutes by foot from Palais Beaumont. This golf hotel is 0.4 mi (0.7 km) from Boulevard des Pyrenees and 0.5 mi (0.8 km) from Musée des Beaux-Arts. Make yourself at home in one of the 75 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

LGBTQ friendly

Professional property host/manager

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Minimum age for negative COVID-19 test result requirement: 18

Minimum age for proof of COVID-19 vaccination requirement: 18

COVID-19 vaccine must have been received a minimum number of days before check-in: 7

Property does not offer onsite COVID-19 testing

Pets allowed

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Cashless transactions are available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.78 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses geothermal energy, plus eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Conference space

Breakfast available (surcharge)

Laundry facilities

Garden

Library

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Mountain biking nearby

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Wedding services

Designated smoking areas

Wheelchair accessible parking

Number of restaurants - 2

Conference space size (feet) - 1507

Conference space size (meters) - 140

Number of meeting rooms - 8

Number of indoor pools - 1

Number of hot tubs - 1

Snack bar/deli

Turkish bath/Hammam

Bicycle rentals on site

Self parking (surcharge)

Computer station

Number of bars/lounges - 1

Pool sun loungers

Terrace

Electric car charging station

Water dispenser

Vegetable garden

Banquet hall

Eco-friendly cleaning products used

Covered parking

Uncovered parking

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Handrails in stairways

Food and water bowls

Secured bicycle storage

Bicycle cleaning area

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

9.4
Exceptional176 Verified Reviews
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Cleanliness9.6/10
Service9.4/10
Comfort9.4/10
Condition9.4/10
location9.4/10
Neighborhood9.2/10
Amenities9.6/10
10/10
Exceptional
Iryna, 17 Oct 2024
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A bit outdated but otherwise great place to stay: one of the most comfortable mattresses I have ever slept on, spacious room, big soft towels and friendly staff. Highly recommend!

10/10
Exceptional
Sarah, 26 Sep 2024
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Very beautiful hotel.

10/10
Exceptional
Blair, 04 Aug 2024
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Excellent

First class hotel, good location, spacious rooms clean and quiet. Next to the park and 5 min walk from Pau shops and restaurants. On site parking.

4/10
Poor
Patrick, 06 Apr 2024
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While the hotel was very clean snd service was top notch, i used $229 in Onekeycash credits to pay it but then the hotel charged me $296 after i left the hotel. Do essentially i paid for stay twice. Very disappointing

10/10
Exceptional
Philip, 11 Sep 2023
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Happy with quiet areas for work and the pool facility is good.

8/10
Excellent
p, 03 Jun 2023
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Let down by food offering.

The hotel and room both good with balcony overlooking a pretty pond and the race track. Food was disappointing. Very much thrown at us in the evening. Breakfast was a poor selection and very limited, not what one would expect from 5 star hotel Staff were generally pleasant at reception etc. ,

10/10
Exceptional
Dr Matthew J, 21 May 2023
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Stayed here a few times on drive from U.K. to Spain- fantastic hotel with excellent staff

10/10
Exceptional
Manuel Alejandro Arias, 12 Dec 2022
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Pau is a small town, and this property is outstanding for its location. Great hotel conditions, on top of great staff and food. The staff did their best with transportation, which is difficult for the region and city, and might require some planning for guests.

10/10
Exceptional
Dr Matthew J, 25 Apr 2022
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Clean and comfortable

10/10
Exceptional
Mark, 06 Nov 2021
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Great choice overall

Newer hotel and spa.. Very very well maintained. GREAT front of the house staff.5 star... In the hotel is an excellent gourmet restaurant plus a very good bar with a lighter fare. A bit of a walk to town but a great choice overall. Would definitely stay here again!

10/10
Exceptional
Teresa, 04 Oct 2021
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Great hotel, great location

10/10
Exceptional
Verified traveler, 01 Aug 2021
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Comfortable stay in Pau

A very comfortable hotel in Pau. Large rooms. Friendly staff.

10/10
Exceptional
Frank, 29 Sep 2020
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Anniversary Delight

We stayed here for three nights to celebrate our Sapphire Wedding Anniversary. The hotel is five stars and you can see why as everything from check-in to check-out was absolutely first class. The hotel was really well managed especially with regards to the strict observance of isolation for the COVID-19 Virus. Everything was clearly and professionally signposted and even the beautiful Spa and Pool were restricted to pre-bookings for certain times and for a limited number of people (8 Max). We dined in the hotel and found the food drink and service to be excellent. The room we booked was extremely spacious and well appointed and quite luxurious. There was a massive bed and large bathroom with a big deep Bath and a large separate shower Cubicle. We had a large balcony with furniture and with an amazing view across the park to the wonderful snow capped Pyrenees. It wasn’t cheap but it was worth every penny. A classy, comfortable and safe Hotel that fully deserves it five stars.

10/10
Exceptional
Chris, 14 Aug 2020
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Excellent stay

Welcoming staff on reception. Spacious bedrooms. Had a great stay.

10/10
Exceptional
Paul, 08 Aug 2020
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Excellent hotel

Great hotel, good location Nice 20min walk to the centre through park Would definitely recommend

8/10
Excellent
Verified traveler, 18 Jan 2020
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Excellent location and ambiance, friendly staff and good breakfast.

10/10
Exceptional
Tanya, 18 Oct 2019
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most beautiful hotel!

So beautiful and chic!!!

10/10
Exceptional
Verified traveler, 21 Aug 2019
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Very nice hotel. It exceeded my expectations!.........

10/10
Exceptional
Verified traveler, 14 Jul 2019
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This is a true gem of a hotel. I cannot say enough good things about it. It’s is modern and gracious. The rooms are calm and cool, with the most efficient and quiet AC I’ve ever experienced in a hotel. Just the right temperature, no sensation of blowing. This was very important, as our stay coincided with a terrible heat wave. The decor is serene and unfussy. Service in the room is perfect and at least twice daily. Everything worked perfectly. We had a tub and a shower. The shower had a rain head and a handheld, fixed at chest level, so it was easy to freshen up from the heat without getting your hair wet. There is an espresso maker, a small minibar selection, and paper cups as well as a china set. Water (gratis) is refreshed daily. There is a small fridge. The only problem with our room was the lack of drawers. There are only two, they are in the closet, and very small. But the closet space is enormous. We had a deluxe king with a balcony over the park. A lily pond is below, and frogs are busy all night. We like the sound, and left our patio door cracked open to enjoy them. There is very little traffic, especially at night. By walking across the park and to your right there are many interesting and vibrant neighborhoods within a mile. We walked everywhere. If you walk straight through the Park, past the Palais Beaumont, the promenade will take you directly to the castle. Views of the Pyrénées the whole way. Breakfast here is decent, but overpriced (26 euros).

6/10
Fair
James, 17 Jun 2019
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Nice hotel and location, maintenance needs help

The hotel and restaurant were fine but the maintenance was not. I was locked in the bathroom for an hour because the sliding glass door fell off its floor guide into the carpet; I was finally able to force it out enough to make it move to the side. The Sunday staff switched me to a better room, but it had a similar problem. I showed them and they said there was no maintenance on the weekend so there was nothing further they could do. After all this I spent a pleasant week there listening to the frogs in their pond. The location is very good - it’s not in the town center but is on a quiet park a short walk away. I would recommend it but suggest you make sure everything is working when you get to your room.

10/10
Exceptional
Verified traveler, 11 Jun 2019
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Great location, and access to city. Staff very friendly, especially the bar and wait staff. Food was excellent.

10/10
Exceptional
Lucky, 07 Jun 2019
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Overall, a great experience. I will definitely come back to the same hotel next time.

10/10
Exceptional
PeterR, 27 May 2019
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It is a very good hotel, but the staff made it an excellent one. They bent over backwards to help me with something that wasn't absolutely connected with my stay and carried things through very well indeed. I don't normally respond to requests for reviews like this, but the staff at this hotel were so good their efforts overcame my usual reluctance to respond.

8/10
Excellent
Verified traveler, 28 Jul 2018
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Good quality hotel, at a price.

Good hotel, very professional and courteous staff. Rooms are well designed with large balcony, comfortable bed and seperate shower and bath. Good quality toiletries are provided in the bathroom. Only slight negative is the cost is pretty high for both the room and bar/restaurant.

6/10
Fair
Maria, 28 Apr 2018
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Read review please

Great location. Shower not great. Not a true 5star in my opinion. Hotel Restaurant was expensive, food was not good, drinks either, personnel lacks manners with foreigners. They could not explain their dishes, nor had a menu in English.

8/10
Excellent
Verified traveler, 17 Apr 2018
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Luxury Hotel in Pau

This is a modern luxury hotel. Beautifully designed. Great location on the edge of the Parc Beaumont. Easy walk to the famous Boulevard of the Pyrenees with its spectacular view of the snow capped Pyrenees in the distance. The room was large and spacious. Very quiet. Lots of hot water and good air. The best part was the bed: the most comfortable bed I have ever slept in. 10/10. The breakfast was expensive: 26 euros. No thanks Parking was free though.

10/10
Exceptional
Verified traveler, 22 Mar 2018
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Class hotel

Perfect stay, even if it was short. Nice breakfast!

8/10
Excellent
Neil, 06 Feb 2018
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Great location

Great centrally located hotel with good snacks on offer at the bar and a excellent restaurant.

8/10
Excellent
Verified traveler, 28 Mar 2017
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Great location

Good location, 10 minute walk to the center square. Actually had dinner at the hotel it was very nice. Only negative was the breakfast buffet was €26 thought that was a little steep

10/10
Exceptional
Verified traveler, 26 Feb 2017
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Great place for Business

Great place to stay. This hotel is quite possibly the best one I have been to in terms of taking pride in getting the details correct. Keep doing what you are doing!

10/10
Exceptional
William, 20 Sep 2016
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Perfect!

Overnight stay but wish we could have stayed longer! We were upgraded to a mini suite that was very comfortable with a view of park. Staff was very friendly and helpful! Parking was easy and free. An easy 10-15 minute to shopping and historic area.

8/10
Excellent
Colin, 11 Aug 2016
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A room with a view

We stopped for one night on our way north. The reception staff were very friendly and helpful . Our room was light and airy with plenty of space with a balcony and a view over the park. We ate on the dining room terrace where the food and service were exceptional.

10/10
Exceptional
Verified traveler, 01 Aug 2016
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Excellent hotel in good location overlooking the park and a short walk from town. The only issue was the extremely expensive breakfast which was nothing special, but no convenient alternative.

10/10
Exceptional
Renee, 13 Jun 2016
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Great hotel in Pau

Nice hotel in Pau, outside city center, but an easy and pretty walk into town. The service at the front desk is top notch, everyone is friendly and welcoming.

10/10
Exceptional
Kristyn, 04 Jun 2016
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Nice Hotel Close to Historic Town

We enjoyed this hotel. The room was very nice and spacious. Everyone that worked there was really nice and helpful. The buffet breakfast was a little expensive for what was provided. The location is perfect and close to the historic town and restaurants. We were missing US food since we were there at the end of our trip and found a great Mexican restaurant in the old town.

8/10
Excellent
David, 25 Nov 2015
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Very nice hotel good service

Hotel is very well situated and room is very spacious and comfortable. The service was overall very good aswell, everyone was very helpful and always with a smile on thier face. Only down side was the breakfast, although it had a good selection some of the trays were empty even though it was still early, could do with looking how the food trays are and replemishing them more offen.

8/10
Excellent
Doug, 08 Nov 2015
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Horrible Wifi, great everything else.

horrible wifi. Kept disconnecting me, and even when I was connected it was 1Mbps down, .25 up, and 70ms ping time via speedtest. On the plus side: huge king bed, clean room, and friendly customer service at the hotel. Parking was easy and free (they only have about 15 or 20 free spots, the rest you have to pay for)

8/10
Excellent
Andy, 07 Nov 2015
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Lovely place to stay in Pau

The hotel and room was lovely with views over the park and pyranees. The restaurant food and ambiance on the terrace was excellent. The srvice was friendly but slow. We had treatments ib the spa and they were very good as was the spa. Definitely an ideal olace to stay in Pau. We would go back

10/10
Exceptional
robert, 28 Sep 2015
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Would go back again

Enjoyed the exterior and interior design. Excellent service and room view over the park. Nice bathrooms

8/10
Excellent
stuart, 20 Jan 2015
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EXCELLENT BUT !

Perfect room and excellent service and food but let down with problem with WI-FI was annoying. They need a better connection and coverage in hotel.

10/10
Exceptional
Sylvia, 02 Sep 2014
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Overlooking Park.

A wonderful place to stay within easy walking distance of the town and overlooking the park. The staff very friendly and efficient. Room overlooking the park, excellent . Bathroom also well equipped with separate WC. All in all a very favourable stay. One we would definitely repeat.

10/10
Exceptional
Verified traveler, 25 Aug 2014
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Beautiful hotel well positioned fur center of pau but lovely location next to park

4/10
Poor
Verified traveler, 06 Jul 2014
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Handy for us.

Dinner was a huge disappointment and over-priced. Veal was all fat and tough. The first corse was messed up melon and a minimal amount of ham.

10/10
Exceptional
Verified traveler, 09 Sep 2013
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Pau

We loved the hotel. We were going to stay one night but we loved the hotel so much we booked a second nite. We want to go back & spend a week here.

10/10
Exceptional
Cornel Raducanu, 29 Aug 2013
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close to city center, quiet and great view

I would gladly return when opportunity arises, great place to stay, excellent staff.

10/10
Exceptional
Christian, 08 Jul 2013
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Best hotel in Pau

When ever possible I always use the Hotel Parc Beaumont when travelling to Pau, being for business or for pleasure.

10/10
Exceptional
Jan Biscoe, 07 Sep 2012
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Style and Comfort

From the moment we arrived, greeted by courteous and helpful staff. Parking on-site a bonus. Park view with balcony worth the additional cost. Inviting indoor pool with jacuzzi, Hamman and Sauna to relieve any travel tensions. Rooms very comfortable, immaculate with stylish decorations throughout. Breakfast and dinner of 5 star quality. Walking distance to all site-seeing areas within Pau. Loved our stay and Hotel.com made our trip easy.

8/10
Excellent
Christian, 28 Aug 2012
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The best hotel in Pau without any doubt.

I always book at this hotel when going to Pau being for business or in holidays. Hotel is new, service is excellent, rooms are spacious, view on the park side is refreshing. Of course it is a bit on the high side of the hotel rates in the region, but it worth it.

10/10
Exceptional
damian, 31 Aug 2011
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Prac Beaumount

One of the best hotels i have stayed in. Friendly clean a fanastic stay.

10/10
Exceptional
Gilad, 07 Jul 2011
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Pau

A lovely modern building next to a beautiful park. Staff that is dedicated to service, and ample parking.

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