You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Access to the pool, spa facility, spa tub is available with an extra charge by reservation only.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number IT109018A1VPEXLNSS

• The listed facilities fee is charged to access the pool for a 3-hour time slot. Private spa access is available for EUR 15 per person/40 minutes. Access includes the sauna, Turkish bath, Mediterranean bath, ice waterfall, and relaxation room.
• Property Registration Number IT109018A1VPEXLNSS

Minimal age

18

Optional fees

• Pet fee: EUR 15 per pet, per stay
• Service animals are exempt from fees
• Late check-out fee: EUR 50 (subject to availability)
• Crib (infant bed) fee: EUR 10 per night
• Rollaway bed fee: EUR 30 per night
• Pool fee: EUR 15 per day
• Facilities fee: EUR 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Spanish