Hotel Gran Carlina

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When you a stay at Hotel Gran Carlina in Mont-Dore, you'll be in the mountains, just steps from Auvergne Volcanoes Regional Nature Park and Funiculaire du Capucin. This 4-star hotel is 4 mi (6.4 km) from Super-Besse and 0.2 mi (0.4 km) from Thermes du Mont-Dore. Make yourself at home in one of the 54 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs, hair dryers, and bathrobes. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 9:00 AM to 7:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.

Special Instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
• Pet fee: EUR 12 per pet, per night
• Service animals are exempt from fees
• Late check-out fee: EUR 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

French

Spanish