Close to MTR. Hotel clean and cosy. Nice short stay for us family of 3 during 13 Jan to 16 Jan 25.

Great location

Acceptable for the price.

The room is clean but tiny.

Staff is friendly and kindly

cost effective

Staff really great

To provide videy in toilet

Room is much smaller than the photos, and no view.

Affordable price but dirty room

Not Advisable for the family and elders

The room is so small they doesn’t have water bottles for the rooms, the beds is not as size as described at the hotels.com

It is near the MTR station. The hotel is easily get on the bus no. 30, it is cheaper than MTR.

Price reasonable .

the room size is big, but the flooring was disgusting, and the location is horrible, very limited transportation option, even taxi driver dont know where the hotel is located

Wouldn’t book again

Be careful! Make sure they give you the room you booked! This hotel is about a 5 minutes walk from the MTR. My friends and I (3 adults) booked a Premier Ease but was unfortunately given a smaller room. A room that sleeps at most two adults. Upon noticed the next day, we reached out to the front desk and he admitted fault but that it was not done intentionally. He informed us that the room we booked will be available two nights later. Therefore, we had the smaller room for 3 nights out of the 6 nights we booked. Unfortunately, they refused to make a price adjustment for the nights that we did not get our booked room.

i booked one night stay for self-isolation after flight, but the hotel was horribly disgusting. I didn't even wanna unpack my luggage, went straight back to the front desk to checkout. Same guy who helped me checked-in 5 mins ago didn't ask for a reason, not even a word, guess it's kinda normal for them.

Dusty in room, Location is good

quite dusty in room, especially the little table near the window we book for 4 people room, but only provide 2 bath towel, since we are quite late to have the shower, their house keeping already off they suggest us going down to front desk and get it by ourselves which is quite inconvenience other than that the location is good and the front desk staff are nice

Why there is no table

New try place, which confort and clean. Good hotel for 2-3 days stay

The room is too small. There is no refrigerator in the room.

Great hotel, relatively new built and easy access to MTR station. The only downside I could pick up were that the walls are quite thin and you could hear your neighbour voice, the WiFi drops regularly and you've to connect back.

Tiny, dirty& bad Wi-Fi. Do Not Recommend to Stay

The deal I had was a con! When I visited the website, the review on the web with the pictures showing were nothing like the room we had. The cleanliness of the room was terrible. We found used contact lenses inside shower room and dirty toothpicks on the floor. Marks were everywhere on the floor and on the walls as well. Dusts and finger prints on the doors and mirrors. One of the worst Wi-Fi connection we ever had with many places we stayed around the world, constantly dropping off by itself and took forever to reconnect again. Walls were like paper thin, we could hear every single words that our neighbour said during our stay. Very unsatisfied experience, will never used them again!!

The location not goof

The room is clean, the bathroom is huge and user-friendly that it has everything you need during your vocation. Although there are not much restaurants nearby, you can take subway to other places for food and shopping. The subway station is about 10mins walk. As the hotel is in the industrial area, there are many trucks coming in and out. So, be careful when crossing street.

A bit had to find, further away from what I expected

Definitely wins an award of world smallest bathroom!

4 minutes walk from mtr place is just right, reasonably priced.

The environment is clean. Easy to find the location but it is a bit far from the center of the city. There are no convenience shops nearby.

Good value

good value, 3star hotel. small room,but close to MTR only walk distance

Small room but very suitable for staying a few nights. Good bed, clean, pleasant staff and very near MTR and shops.

Been coming back for the third time, always being nice and great location. However, the shower is awful, keep dripping water off.

Nice hotel with polite staff members. Good location - just 8 minutes to MTR station.

A bit far from transportation and signage of hotel was not clear

very money minded property with no room for negotiation even though my flights were cancelled into Hong Kong following the protest they wouldnt allow me to transfer my US$475 to a different month or a different property. Not customer minded at all. When we have a job that doesnt allow us to go, a foreign affairs statement to offically declare a state of panic, the hotel denies this and says that there is nothing within their zone. Very unempathetic and totally illogical unfair ways of running a business.

I like this size of the room, two double beds are prefect for two person

Cost effective Near Kwai Hing MTR station Quiet Clean and tidy

Hotel is situated in the heart of Kwai Chung, an industrial estate, near to MTR station, Kwai Fong & Kwai Hing. Room size was adequate, the seperate toliet and shower was stupidly small, not much room to wipe one's dirty behind, shower doors are huge, making accessing shower area awkard and tight. Bed was comfy, flooring was hard and abrasive, slightly dirty too, average hotel at an average price. Would I stay here again? Probably not

Value for money

The location is good, just about 8 minutes walk from MTR station. The hotel is new so the impression or the appearance is good. The Wi-Fi is very weak and unstable, never be connected. The plastic carpet in the room seems not clean. But the worst is the urine smell in the toilet. Anyway, it is good if you just need a place to sleep.

It's not in CBD, but it is not far away from MTR station It's clean & tidy, cost effective accommodation

It was a small room but it was very cozy. Actually it is located near the MTR station so it is very convenient to access.

Staff not freendly. Hotel description fare from reality

Okay stay.

It’s near the train station Kwai Hing station, tsuen wan line is a direct line to central. Close to the airport and disneyland. Not much restaurant around it though. No restaurant in the hotel too. I dont like how the bathroom set up. Shower and toilet are separated and facing the beds. Bed is comfortable. We were able to leave our luggages even after check out. Pretty small room even though we already booked the premium. Overall, it’s an okay stay.

More training on the staff and room attendant..

We booked the a Family Ease room. It’s a bit too small and the bathroom is made out of glass. You can see through abit when someone is in the toilet and showering. Very uncomfortable bathroom.

The bathroom is to small you can not close it while your doing your business and i think there’s bed bug in the bed i have a lot of red mark on my legs

Two main key points which I didn’t like Reception service: They didn’t allow me to check it when my receipt didn’t show my name completely. This is the first hotel that I have had this issue so far. We had been waiting for while until I complaint.. Room cleanliness: I can not expect that the carpet is so dirty and stinks. It seems like no vacuum and clean at all. Overall experience is the worst that I have had in my life. It seems like new property but with the rude services and cleanliness which makes me very disappointed and I will not suggest this hotel to any people.

The hotel is so small I can’t even use the toilet in peace. Hotel is quite a distance to nearby mrt....

Hotel is in the industrial area and quite quiet at night. No shops near by got to walk over 10 mins to MTR station and shopping area.

Air Circulation needs to be Corrected

The staff was professional and friendly and provided free mobile phone for the stayed. The location is located in one of the industrial area and government housings of Kowloon. It about 10 minute walk to the MTR and 7 minute walk to the bus stop. I stayed 4 nights, the room was damp/humid because there was no fan in the bathroom to suck up the humidity in the air. I turned on the air circulation from outside and it did not helps much. The wall was thin as I can listened to other guests talking next door. However, the price was good!

Hotel is located within a light industrial district but yet quaint and safe. Hotel room is neat, tidy and well-equipped. Within walking distance to a neighbourhood mall and a sheltered walkway takes us all the way to shops, eateries and Kwai Fong MTR, very convenient.

Think twice before booking

We were supposed to have two rooms with 5 beds total. Arrived to find two rooms with 4 single beds total. Had to pay another $30 to upgrade to a “family room”. Toilet was not clean and the hotel is across from a body shop. Taxis are hard to get in the area too.

酒店位於葵興工業區。住咗兩日大致上都冇遇到咩問題。 客房同浴室嘅地下都有啲黑色嘅跡，酒店管理可以考慮視察房間並做出維修工作或改善，為住客帶來更加舒適的環境。

Please improve on cleanliness

Hotel is considered new as less than 3 years. They must improve on the cleanliness. Table has water or coffee stain! Carpet has white stain that looks like toothpaste. Totally no cafe or vending machine for small snacks at all. There is a small eatery nearby. Hotel is in car workshop n industrial warehouse area. Rather quiet at night.

The beds are comfortable but bathroom and the toilet were ridiculously too small. You can't even move freely. The picture was show differently from the actual room. I feel this is being misleading the consumer. Very unpleasant stay!!

Simple and basic room, small standard hong Kong size. Fairly new with modern decor and close walk to two stations and shopping malls 5-10 min

Clean and comfortable bed. More suitable for short stay. Location is good. In between Kwai Hing & Kwai Fong station. More happening at Kwai Fong with nice food and shopping. Going to city area, Disneyland or Citygates are about half a hour trip.

Enjoyed our stay

Very friendly and responsible staff, great and efficient service. We needed to extend our stay all in a sudden, thank you Reservation department Miss Cheung's help for extending our stay during such a busy period of time. We enjoyed our family room stay very much. Comfortable beds although single beds room is a bit small. I give a 5 star to the services from the hotel staff. Location is only 10min walking distance to big shopping mall. No complain for this price

Small, tight space, dirty

Its between Kwai Hing and Kwai Fong MTR station thats the only good thing. The Hotel is in the middle of quiet factory area, it is a factory converted hotel. Room is extremely small, as we just want a Double room. No space to walk. Do not recommend. And crowded by mainland china tourist

Everything is perfect from check in to checkout. Staff is great, room is excellent.

No shuttle bus to and from airport , but it’s pretty near to MTR station but room is abit too small

Very close to MTR and few shopping center around and easy to take bus to town too .

Hotel is 5 mins walking distance from Kwai Hing MTR station. The room is in quite dusty condition when we checked in. You can basically see dust and some hair on the linens as well. Check the window corners, under/corner of the bed, back of chair, door, behind tv all with covered filthy dust. Carpet is stained. It is not a great hotel to stay especially if you have a toddler along. No one answer the housekeeping.

Nice stay! I've been there for 4 nights. It is not far from Kwai Fong Station. You can walk around the station; there are Metroplaza, Kwai Fong Plaza and Tong Kee Bao Dim that is my fav dim sum. Suggestion!!

Reception staff doesn't seem welcoming. Some small eateries can be found at the nearby Kowloon Comerce centre. Room bath and toilet door is somewhat transparent .

Room is very small but that is what you expect in HK. Staff speaks English well and very friendly. 5mins walk to the MTR stations. However there are two Ease access hotels in Tsuen Wan. After getting off MTR at Tsuen Wan station (after getting off the plane), we took the free Ease Access shuttle to the hotel. After arriving at the hotel reception with two large luggage to find out there are two locations of the same hotel. Luckily, the manager is very nice and willing to help us out.

Good location and close to MTR. But the room is small.

Staff are friendly and clean. Room is small especially the washroom. Reasonable walk to subway but hotel surround by factorys.

Room is so small and feel not comfortable. Bed right beside the glass window. Couldn’t sleep at all .

New hotel tucked in the industrial area.

Hotel is close to the MTR but a little difficult to find as it is tucked in the industrial area. Hotel seems pretty new. Room was very clean, although sometimes you can smell the food from other rooms. Walls are pretty thin so you can hear people screaming outside. Have to wait quite long for lifts when the tour bus comes...

The hotel is small but sufficient. It is very near to the MTR station and there are nearby shopping mall (e.g. Kwai Fong Plaza & Metroplaza). However, the ground floor is dirty as it is situated around industrial building. But overall is still pleasing for their room.

地理位置差 位於工廠區內 房間隔音差 間隔差 房間極細 ，清潔馬虎，本人連續住了八晚， 日用品沒有每天補给，厠紙也要多次打出服務台才會補給，垃圾也沒倒， 地板完全沒有吸塵，感覺很髒

Located in industrial areas but 15min walk to Kwai Fong MTR stations. Room unexpectedly small. Bottled water only provided on first night of stay ! Front desk staff are efficient but unfriendly.

Good price

- not far from MTR - nice food around area - clean room

Location location.

Hotel location in a industrial building area not a problem.Take 8 minutes walk to train station journey to Hong Kong downtown just 20 minutes. I will stay there again.

Good value hotel.

The Room was clean and big enough. The bed mattress is comfortable. But there is nothing around the hotel.

近地鐵站

雖然酒店在工業區，但距離葵興地鐵站不遠，交通尚算可以。酒店房間舒適乾淨，入住感覺良好。 雖然酒店在工業區，但距離葵興地鐵站不遠，交通尚算可以。酒店房間舒適乾淨，入住感覺良好。

New hotel in Kwai Hing

Pros: Walking distance to MTR Kwai Hing Clean, new hotel Room size ok for solo traveller Can be improved: It is the typhoon period and I have just checked out. At the hotel lobby now. Many guests are waiting around for the strong wind and heavy rain to slow down. There are only a few seats around. Hotel staff do not care at all, continuing own work. No action taken to at least offer some chairs/meeting room to hold the guests. When enquire about extending stay the day before due to flight delay by typhoon, staff just quoted rack rate and said to book online. First time choosing this and regret it.

Ok for the price you pay in Hong Kong

Take it easy at Ease Access

Hotel Ease Access was a nice hotel with a great staff. We stayed two nights here and didn't have any problems. The staff called a taxi for us very earl you in the morning so we could get to the airport carefree.

Nice budget hotel. Walking distance to MTR stations.

Excellent location closer to Kwai Hing MTR

Very Helpful Guest Relations Staff

I lost my pouch with cash n credit cards. I went to the reception for help. One of the two staff present, is a young man called JAVIS. When i was desperately my plight to the other staff, Javis took the initiative to hand me his own handphone to call my banks when my handphone was not able to. It saved me alot of time. Really thank him for taking the initiative.

Small one surrounded by industrial building

Unable to set the air conditioner and it is Too cold to sleep. It’s okay to stay for 1 night only

中下

駅から慣れれば5分ほどで着くし、道も分かれば簡単だけど慣れてないと迷うかも

おすすめします

深夜の到着でしたがチェックインもスムーズではやかったです。 チェックアウトもすぐできます。 ドライヤーは部屋にありませんでした

很好但可惜沒有餐廳

Very new!

The room is comfy and tidy. Good experience.

部屋は割とキレイだがホコリが多い 受付の列に並んでいたのに後から来た人を案内していて後回しにされた

位置不錯。價格吸引，員工服務態度不錯。如果房間可以清潔一點，洗手間 (濕廁) 大一點會更好。

整潔度一般 地氈有點污糟

附近缺少了一間便利的超市或百貨公司。

Good price

標準房沒有雪櫃 沒有抽紙 沒有支裝水 沒有枱椅 房間很細 電視機在床尾天花，要躺著看 地下很髒，一踩下去就黏到很多東西

床頭燈

床頭燈放在頭上好大影響，相當不方便！

酒店內所有野都唔差，但房間內有好多塵，這方面要注意一下

家庭房夠實用

今次入住家庭房作暫時用途，房間大小很滿意，清潔乾淨。

沒有雙人床

酒店整潔度不錯，房間空間感也很充足

冷氣不夠凍，不能獨立控制，房間有煙味