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Hotel de la Cité Carcassonne - MGallery Collection
Place Auguste Pierre Pont, Carcassonne, France
Most Popular
Other
Place Auguste Pierre Pont, Carcassonne, France
Hotel Description
With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate. Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.73 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June to September.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number FR0F532662145
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
- Uncovered valet parking fee: EUR 30 per night (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Description
Place Auguste Pierre Pont, Carcassonne, France. See map
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Hotel Description
With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate. Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-out is available
- Cashless transactions are available
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.73 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June to September.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number FR0F532662145
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
- Uncovered valet parking fee: EUR 30 per night (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Highlights of your stay
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Golfing nearby
Snorkeling nearby
Hiking/biking trails nearby
Kayaking nearby
Breakfast available (surcharge)
Laundry facilities
Garden
Scooter/moped rentals nearby
Library
Rafting nearby
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Mountain biking nearby
Windsurfing nearby
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Outdoor seasonal pool
Wedding services
Designated smoking areas
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Designated smoking areas (fines apply)
Conference center
Snack bar/deli
Turkish bath/Hammam
Parking (limited spaces)
Bicycle rentals on site
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Winery attached
Pool sun loungers
Boat tours nearby
Terrace
Babysitting or childcare (surcharge)
Electric car charging station
Water dispenser
Vegetable garden
Banquet hall
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Food and water bowls
Stair-free path to entrance
Vegetarian breakfast available
Locally-owned & organized tours & activities
Showcase for local artists
Guest education on local ecosystems and culture
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only