Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: EUR 75
• Christmas Eve (December 24) Gala Dinner per child: EUR 50 (from 4 to 12 years old)
• Christmas Day (December 25) Gala Dinner per adult: EUR 75
• Christmas Day (December 25) Gala Dinner per child: EUR 50 (from 4 to 12 years old)
• New Year's Eve (December 31) Gala Dinner per adult: EUR 75
• New Year's Eve (December 31) Gala Dinner per child: EUR 75 (from 12 to 18 years old)
• A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 7:00 AM to 7:30 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 4 years old and younger are not permitted from January to December.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

The front desk is open daily from 7:30 AM - 11:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: EUR 150.0 per day
• Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Spanish