Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: MAD 2000 per stay (for stays between 18 December - 18 January)
• A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

• Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

16

Optional fees

• Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children
• Airport shuttle fee: MAD 350 per vehicle (one-way, maximum occupancy 3)
• Covered extended parking fee: MAD 50 per day
• Nearby parking fee: MAD 50 per day (1640 ft away)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: MAD 50 per night
• Rollaway bed fee: MAD 100 per night
• Hosted evening meal: MAD 200
• Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

English

Italian

French

Romanian

Turkish

Dutch

Spanish