Holiday Inn Southaven Central - Memphis by IHG
8.6

Excellent

821 Guest reviews

8.6
Excellent
821 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.8/10
Comfort8.8/10
Condition8.8/10
location8.8/10
Neighborhood8.8/10
Quality8.6/10
Value8.4/10
Amenities8.6/10

280 Marathon Way, Southaven, United States of America. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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Hotel Description

With a stay at Holiday Inn Southaven Central - Memphis by IHG in Southaven, you'll be near the airport, within a 15-minute drive of Graceland and Southaven Towne Center. This hotel is 14.9 mi (24 km) from University of Memphis and 1.2 mi (1.9 km) from Life Park. Make yourself at home in one of the 121 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Southaven? This hotel has 2865 square feet (266 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Hotel policies

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 7:00 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
21
Optional fees
  • Fee for full breakfast: approximately USD 3 to 15 for adults, and USD 0 to 0 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Conference space

Fireplace in lobby

Barbecue grill(s)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

Picnic area

24-hour front desk

Express check-out

Wedding services

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Number of restaurants - 1

24-hour business center

Conference space size (feet) - 2865

Conference space size (meters) - 266

Number of meeting rooms - 4

Number of indoor pools - 1

Snack bar/deli

Free self parking

Computer station

Number of bars/lounges - 1

Pool sun loungers

Free RV, bus, truck parking

Terrace

Water dispenser

Ballroom

Banquet hall

Reception hall

Uncovered parking

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Well-lit path to entrance

Stair-free path to entrance

Pool hoist on site

Hotel reviews

8.6
Excellent821 Verified Reviews
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Cleanliness9.0/10
Service8.8/10
Comfort8.8/10
Condition8.8/10
location8.8/10
Neighborhood8.8/10
Quality8.6/10
Value8.4/10
Amenities8.6/10
10/10
Exceptional
Kaitlyn, 12 Apr 2025
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Great staff!

10/10
Exceptional
Linda, 12 Apr 2025
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Very clean with a fresh clean smell.

6/10
Fair
Winston, 11 Apr 2025
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Need breakfast

10/10
Exceptional
Catherine, 07 Apr 2025
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Employees were nice. Area was sparse. Room was nice. Bed and pillow were amazing!!!

10/10
Exceptional
Angela, 23 Mar 2025
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Quick and easy

10/10
Exceptional
Alexander, 15 Mar 2025
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All good

10/10
Exceptional
Rhonda, 07 Mar 2025
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Easy access to interstate and close to Memphis and felt much safer

10/10
Exceptional
Benita, 07 Mar 2025
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This is my preferred hotel in the Southaven Ms area .My room is always very neat and clean.The staff always professional and courteous.

10/10
Exceptional
Sarah, 07 Mar 2025
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It was Avery clean and quiet place. Excellent service from Edna for breakfast!

10/10
Exceptional
Matthew, 24 Feb 2025
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Staff was friendly and helpful. The room and hotel were very clean.

10/10
Exceptional
Edwin, 18 Feb 2025
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All positive ratings for the staff professionalism and site cleanliness. No negative rating.

10/10
Exceptional
Benita, 18 Feb 2025
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The staff is very nice the hotel serves really good food and it's convenient

10/10
Exceptional
keith, 05 Feb 2025
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Easy to work with

10/10
Exceptional
Hafiz, 20 Jan 2025
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Very good hospitality

10/10
Exceptional
Benita, 19 Jan 2025
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The location across from shopping center

10/10
Exceptional
Clevlis, 18 Jan 2025
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Everything was Great!!!

8/10
Excellent
Sandra, 02 Jan 2025
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On site bar and restaurant were convenient.

10/10
Exceptional
Jesse, 31 Dec 2024
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A great experience.

10/10
Exceptional
Angela, 29 Dec 2024
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Very nice

10/10
Exceptional
Annette, 27 Dec 2024
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Quiet

10/10
Exceptional
ZILLA REBECCA, 26 Dec 2024
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Very convenient to the airport. Beautifully updated, light and airy. Holiday decorations were simple yet lovely.

10/10
Exceptional
Shantaee, 17 Dec 2024
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Check in was really fast, and my room was nice, warm and clean. I even loved how they had Dove products in the bathroom. It was quiet, and ha a lot of food places and shopping not too far from the hotel. Will stay here again in the future when I visit.

8/10
Excellent
Michael, 12 Dec 2024
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*

8/10
Excellent
Virginia, 09 Dec 2024
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Staff was very friendly and professional. Breakfast was excellent.

10/10
Exceptional
Latisha, 29 Nov 2024
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Clean close to everything.

10/10
Exceptional
Rodrick, 23 Nov 2024
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The hotel was very nice, clean and the staff was very friendly. It sits very close to a lot of good restaurants and bars.

10/10
Exceptional
Teresa, 16 Nov 2024
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I enjoyed every moment. It’s close to a lot of stores I shop at. Staff was friendly

10/10
Exceptional
James, 20 Oct 2024
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Great stay. Very clean

10/10
Exceptional
Starks, 19 Oct 2024
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Very affordable compared to other hotels and it was very clean

10/10
Exceptional
Jacqueline, 18 Oct 2024
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Definitely Gem

Great price amazing bed super clean friendly staff hot breakfast at a cost so we didn’t eat at hotel

10/10
Exceptional
Lydell, 18 Oct 2024
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Enjoy my stay

8/10
Excellent
Maurice, 23 Sep 2024
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Good

10/10
Exceptional
Latoya, 12 Sep 2024
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Everything was great

10/10
Exceptional
Randy, 08 Sep 2024
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Nice place

10/10
Exceptional
Jasmine, 07 Sep 2024
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The property is clean but by the airport so it was loud late at night. The parking lot lights were also very bright inside the room wven with the shades fully closed and the bathroom does not have ventilation or fan when the steam from the shower fills the bathroom. The overall experience was nice.

8/10
Excellent
dale, 01 Sep 2024
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Nice clean comfortable stay.

10/10
Exceptional
Jonvonte, 01 Sep 2024
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It was a great visit will definitely come back again

8/10
Excellent
Veronica, 01 Sep 2024
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The property was a fairly decent property. However, I did not like the conjoined doors and the pillows caused me to have neck pains because they were too soft. I know they aren't doing any renovations anytime soon, but if they could; the bathrooms could use it because they are super tight and small. Overall, it wasnt a bad stay. I felt very safe and secure.

10/10
Exceptional
Jacqueline, 30 Aug 2024
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Staff was amazing

10/10
Exceptional
Maggie, 29 Aug 2024
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I would stay here again.

10/10
Exceptional
sharron, 19 Aug 2024
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Cleanliness and service was great!

8/10
Excellent
Wadell, 09 Aug 2024
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The Air Conditioner was loud at times but I will stay again

8/10
Excellent
Lee, 08 Aug 2024
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Clean

10/10
Exceptional
Rosann, 06 Aug 2024
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Great location! The room was spacious and clean. It was a great place to lay my head for the night. The staff was friendly and knowledgable.

10/10
Exceptional
Travis, 29 Jul 2024
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Great stay

Was a good stay. Very comfortable

6/10
Fair
Christopher, 29 Jul 2024
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Like the Avid hotel (IHG) I stayed at 3 weeks earlier, the mattress was super uncomfortable. It’s like a futon mattress. The AC wasn’t able to keep the humidity in the room down unless you set it to 66 so that it ran constantly.

4/10
Poor
Dexter, 28 Jul 2024
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The room door was open when I got to my room. There was an issue with the door, it wouldn't open from the outside. Was very concerned about my safety.

10/10
Exceptional
Carolee, 28 Jul 2024
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very nice too mich money

10/10
Exceptional
lesa, 22 Jul 2024
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Large room and very clean. Comfortable mattresses, pillows, and towels. Would stay again!

10/10
Exceptional
Lenise, 21 Jul 2024
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Front desk and housekeeping were extremely friendly! Great stay

10/10
Exceptional
Nicole, 10 Jul 2024
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Everything was great!

10/10
Exceptional
Gary, 08 Jul 2024
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Was easy safe and clean. Reson I stay at Holiday Inn.

10/10
Exceptional
Verified traveler, 08 Jul 2024
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The room was clean and the workers showed great hospitality. I had no problems.

10/10
Exceptional
Wesley, 28 Jun 2024
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Nice place good food good bar

10/10
Exceptional
Devante, 22 Jun 2024
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Friendly staff clean room

10/10
Exceptional
Reginald, 11 Jun 2024
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Best stay for price

Great stay for the night, easy check in and out. Clean and quiet

10/10
Exceptional
amber, 10 Jun 2024
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10/10 stay! The location was very convenient and located close to restaurants, shopping and the freeway, but far enough away from the main street to allow the hotel to be quiet and relaxing. Staff was super friendly, professional and accommodating. They worked very hard to keep the hotel clean 24/7. Would recommend to anyone and would definitely stay again if im ever in the area. Also, I don't know if it was a guest or staff member that found my headphones in the fitness center and turned them into the front desk for lost and found, but I really appreciate it!

10/10
Exceptional
Wendy, 31 May 2024
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Nice hotel

We weren’t there long just needed a place close to the airport to lay our heads. It was nice and clean.

10/10
Exceptional
Erin, 28 May 2024
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It was nice and the bedding was soft. The people who work there were friendly! The only complaint would be the overwhelming chlorine smell at the pool.

8/10
Excellent
Verna, 27 May 2024
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Had quite a wait to check-in at the front desk. Could use a second agent during busy weekends.

4/10
Poor
Latasha, 20 May 2024
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4 day stay

The stay was ok. I changed rooms twice because of the cleaniness the manager was so nice. The next day no clean service complained and stated that I needed it for the remainder. The next day no service. I paid over $700 for the stay also breakfast was not good but the people who served was very nice.

8/10
Excellent
Tim, 11 May 2024
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Hotel was fine. We had to switch rooms because staff didn’t know how to operate the tv that was installed.

10/10
Exceptional
Chancey, 01 May 2024
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Everything

10/10
Exceptional
Cassie, 29 Apr 2024
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.

10/10
Exceptional
Tammie, 21 Apr 2024
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Exceptional trip

Amazing trip, clean room and easy access to everything.

10/10
Exceptional
Nina, 15 Apr 2024
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Very good stay

10/10
Exceptional
Joseph, 08 Apr 2024
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Wonderful staff and easy check in! Clean and quiet!

8/10
Excellent
Ronda, 07 Apr 2024
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I booked an IHG property, I suddenly realized it was the wrong location. I cancelled immediately & rebooked at this property. I wasn’t refunded, so I ended up paying approx $400 for a 1 night stay. However, the actual stay was pleasant, although I’m bitter about the nonnegotiable outcome.

10/10
Exceptional
Amanda, 07 Apr 2024
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Clean room. Comfortable beds. Staff was friendly.

10/10
Exceptional
Annette, 24 Mar 2024
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Great place to stay

8/10
Excellent
melanie, 23 Mar 2024
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Friendly and honest employees

We have stayed here twice and am about to book again. The workers are very friendly. My granddaughter left her purse on our way out of the country and they called me and kept it until we got back. The only issue I had was that the ‘heated’ pool was not warm.

10/10
Exceptional
Verified traveler, 12 Mar 2024
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It was really great, clean, and personal was kind. Only positive and would recommend to anybody.

10/10
Exceptional
Kristi, 05 Mar 2024
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Very clean and friendly staff

10/10
Exceptional
cindy, 25 Feb 2024
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The property was clean and maintained well. The front desk attention was quick and so very polite... but the best part was the dining staff. She was pleasant and helpful.

10/10
Exceptional
JESUS, 13 Feb 2024
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Very convenient and close to the Memphis Airport, good dining options and shopping.

10/10
Exceptional
Di, 18 Dec 2023
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Awesome hotel

Our stay at this hotel was awesome. The front desk personnel were friendly and courteous. The lobby and room, spacious and very clean. We enjoyed staying here, and would come back.

6/10
Fair
Anthony, 24 Sep 2023
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Property was clean air conditioner did not work properly!

10/10
Exceptional
Anthony, 10 Sep 2023
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Great facility

8/10
Excellent
Ken, 04 Sep 2023
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The air conditioning unit vibrated all night long. We didn’t get any sleep. Also, the bathroom commode is lower than other comparable facilities.

10/10
Exceptional
John, 30 Aug 2023
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Amazing Staff

Excellent service from the entire staff, front desk, Restaurant, room cleaning…. It was all top notch

10/10
Exceptional
Sean, 27 Aug 2023
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Nice staff

10/10
Exceptional
Donald, 26 Aug 2023
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Extremely friendly staff

10/10
Exceptional
James, 25 Aug 2023
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This place is great!

Stayed here before. Hotel is always wonderful.

10/10
Exceptional
Joe, 11 Aug 2023
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Great place to stay

8/10
Excellent
Verified traveler, 07 Aug 2023
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Weekend trip

It was pleasing

10/10
Exceptional
Erik, 07 Aug 2023
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Nice hotel. Would stay here again!

Very nice hotel with modern decor throughout the hotel and in the room. My room was clean, and my only complaint was the A/C had trouble keeping up with the hot temps outside. I used the fitness room, laundry, and ate at the restaurant and everything worked out great. I’d highly recommend for anyone flying in/out of Memphis airport.

10/10
Exceptional
Brian, 12 Jul 2023
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Clean and nice people!

6/10
Fair
Rodzland, 08 Jul 2023
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They hotel was updated and great as for the room and bedding. However some of the staff lack control on their customers. It was a large crowd with a lot of young kids. While in the indoor pool area the bigger kids was driving over smaller kids including mine. Their parents was sitting outside drinking and smoking. While their children ran wild. I went to report it to the front desk and the young man stated that other parents have complained also,but felt to ask the parents to controlled their children are exit the pool. I had to get my kids and leave out due to the environment. I was upset due to being in town for that night and my children couldn’t enjoy the pool. Also no free breakfast! It is a restaurant inside the hotel the menu is reasonable price.

10/10
Exceptional
Darrion, 06 Jul 2023
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The tub needed to be refurbished. The coating is coming off

10/10
Exceptional
VERNAN, 26 Jun 2023
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Very clean and friendly

10/10
Exceptional
Stacy, 24 Jun 2023
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They Give You the WOW Factor

This hotel is excellent. It was extremely clean. The staff was outstanding in every way. We ate breakfast in the dining room. Edna was adorable, cordial and added that extra special warmth that travelers need. I highly recommend this Holiday Inn!

8/10
Excellent
Whitney, 20 Jun 2023
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The hotel was very clean from my last experience at a different hotel.

10/10
Exceptional
Benjamin J, 17 Jun 2023
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Room and bathroom were very clean. Very satisfied with our stay.

10/10
Exceptional
Chantaye M., 13 Jun 2023
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Great place. It's quiet, clean, and renovated

10/10
Exceptional
Daniel, 13 Jun 2023
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I am not familiar with the area around the hotel so it was difficult trying to get from one place to another. However, the hotel was exceptional.

10/10
Exceptional
Lorraine, 29 May 2023
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Our trip was amazing! The hotel was clean, the room was clean and well maintained, the beds were very comfortable, and the staff was very friendly and accommodating and the area was great, convenient and near all the malls and restaurants. We really enjoyed our stay.

10/10
Exceptional
Jermorris, 29 May 2023
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Best hotel ever

I can honestly say. This is the only hotel I ever been to and it’s a 10/10. I mean clean clean. Everything is so fresh and clean. I love clean. I mean from the front desk to the hallways and the rooms. Smell so good. Oh and the bathrooms omg. Let’s just say I will be booking here again.

10/10
Exceptional
Derrick A, 28 May 2023
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Comfortable bef

Check in was fast. Room was clean. Bed very comfortable.

10/10
Exceptional
Cheryl, 27 May 2023
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Very clean. Quite location.

6/10
Fair
William, 16 May 2023
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nothing good to say

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