Holiday Inn Express Suzhou Taihu Lake by IHG
7.0

Good

6 Guest reviews

7.0
Good
6 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service7.6/10
Comfort9.2/10
Condition8.0/10
Neighborhood6.0/10

Building B, 2017 Sunwu Road, Suzhou, China. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
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Hotel Description

With a stay at Holiday Inn Express Suzhou Taihu Lake by IHG in Suzhou (Wuzhong), you'll be a 1-minute drive from Lake Tai and 8 minutes from Qionglongshan Dongwu National Forest Park. This hotel is 5.2 mi (8.4 km) from Mudu Ancient City and 5.2 mi (8.4 km) from Suzhou Taihu Yuyangshan Scenic Area. Make yourself at home in one of the 198 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

LGBTQ friendly

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 16
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Cashless transactions are available

Important information

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
16
Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

ATM/banking

Hiking/biking trails nearby

Laundry facilities

Garden

Free breakfast

Spa services on site

Multilingual staff

24-hour front desk

Business center

Meeting rooms

Express check-in

Designated smoking areas

Wheelchair accessible path of travel

Assistive listening devices available

Number of restaurants - 1

Bicycle rentals on site

Free self parking

Banquet hall

Vending machine

Hotel reviews

7.0
Good6 Verified Reviews
warning-sign.svg
Cleanliness9.2/10
Service7.6/10
Comfort9.2/10
Condition8.0/10
Neighborhood6.0/10
8/10
Excellent
Thomas, 25 Feb 2018
hotel-logo-v2.pngTraveller

Not bad, not great

Hotel Clean, service very friendly. Very basic in terms of catering. No room service. And if you want dinner you have to go 2 minutes round the corner to the bigger Holiday Inn, which in all fairness does a good burger with friendly service. Breakfast is mainly Chinese with western option being toast, cereal and self serve coffee. Location is about a 10 minute walk from Lake Tai Hu, although that certain part is a so called Park and there is an entrance fee (I think around 20 kuai) Lots of buses to get to other local places and it's a 30 minute taxi ride to suzhou train station (about 90 rmb)

10/10
Exceptional
Verified traveler, 05 Jan 2018
hotel-logo-v2.pngTraveller

Hotel is new, but not much amenties around the hotel at this moment.

10/10
Exceptional
CHIEN-LIANG, 19 Nov 2018
hotel-logo-v2.pngTraveller

交通不便外,其餘都非常好

6/10
Fair
CHUNLEI, 06 Oct 2018
hotel-logo-v2.pngTraveller

作为多年资深会员的旅游从业者,最不满一次的酒店之旅

1、酒店地理位置比较偏,虽然离太湖很近,但周边的旅游景点都不是很理想,而且酒店周围都是工地,非常吵 2、酒店分两块区域,一块是假日酒店3-4星挂牌,还有一块是智选假日。2-3星挂牌酒店级别。 3、我预定智选假日,晚上不是24小时提供客房服务,晚上11点需要浴巾给前台,前台回复么有,在我再三要求下,我下楼和对面假日酒店的工作人员一起去酒店员工备用室拿毛巾 4、重点的地方说三遍!重点的地方说三遍!重点的地方说三遍! 第二天晚上,晚餐选择在对面的假日酒店用自助餐,2大1小,在第一次取餐中发现烤羊排没有了,于是和酒店服务生提醒,然后过了一会再去看,还是发现没有补充,我就问服务生晚上用餐到几点,对方没有回复,我问为啥羊排不补?对方说去后厨问问,过了一段时间,全场赠送的每人一只大闸蟹用完之后,我还是没看到羊排补上,我就直接和值班经理反映情况,对方也没有明确表示只是说去后厨催,然后我直接走去服务台,问对方酒店投诉电话,两位服务生支支吾吾,让我自己打400,电话接通之后,对方就询问我了情况和房间号,然后就挂机了。我用餐结束离开是,值班经理拿着一盆羊排送过来,我们没有食用,只是想说,你们的服务就这么让客人不满意,后续没有接到任何电话表示,我希望好订网把事情反映给对方酒店集团,自己作为资深出境旅游从业者,资深旅游媒体人,很希望得到一个满意的回复。

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