Holiday Inn Express Shanghai Gongkang by IHG

7.8

Very Good

58 Guest reviews

7.8

Very Good

58 Verified Reviews

Read all reviews

Cleanliness8.2/10

Service7.8/10

Comfort8.0/10

Condition8.2/10

location6.6/10

Neighborhood7.0/10

Amenities7.0/10

Breakfast was eatable for a westerner, at least the bacon was cooked.

THE HOTEL WAS ADVERTISED FIVE MINUTES WALK FROM MANY ATTRACTIONS. IT WAS ABOUT 30 MINUTES SUBWAY, METRO RIDE FROM THE ADVERTISED LOCATION. A BIG PROBLEM WHEN YOU ARRIVE LATE AT NIGHT!!!

Nice hotel

Nice hotel

Spacious room with sofa. Bathroom is okay. Price was reasonable for a nice hotel. However, wrong location on the map and we went to the wrong location at first. Near the metro, but the metro station is far from downtown area. Room was a little hot, since you could not control the temperature of the Aircon. It was summer when we stayed.

We are happy their room was very wide and has a kids area in breakfast kitchen.

Services and facilities are good but they never turn the air conditioner on due the outside temp was around 25 degrees C, The room was that hot that we had to open the window to sleep a little.

5 mins to metro station, 20 mins to downtown

This hotel is located outside the downtown district, u need to take metro for 20 mins and get to downtown. Well it is an Holiday Inn Express, so they have some basic breakfast for free. The price is cheap, why not give it a try?

The rooms maximum have a double bed. If you need a King size bed or two queen size beds, forget about that. They DO NOT have that. We had to purchase two rooms to accommodate 3 people, as one bedroom only had one double bed which could only accommodate two people, which at the end costed double to me. By having two double beds would have avoided me from getting a separate room. Breakfast is good. It is all steamed food. Nothing fattening at all. Reception doesn't know how to speak English at all, so having a translator or a translation app REALLY HELPS!!! Local area there is nothing close by within walking distance. You have to take a cab to go anywhere from the Hotel, which is a nuisance. Plus, for any Indians out there, a lot of restaurants do NOT even deliver to this Hotel as it is far away from the city.

Not a bad stay for a reasonable price!

Came from Canada for a day 4 day stay. Really liked the bedroom layout and cleanliness, yet they could only accommodate 1 queen bed or two twin beds. Since we were 3 people, I ended up getting two bedrooms with 1 queen bed in each room. The breakfast is healthy, not the traditional bacon and eggs (American food), but had bowled eggs, sausages, ham, pork, noodles, fruits, bread, jam, butter, milk, and cereals.

Convenience.

Staff speaks good english and knowledgeable to give advise to our transportation and nearby restauant and shopping places.

Excellent

Hotel is close to public transportation. Free breakfast is excellent. Chef on duty to cook your noodle to your liking. Apple at the front is very helpful and courteous. Will definitely stay in this hotel next time in Shanghai.

Hot and humid in the room

Not enough air conditioning (they said it's centralised a.c., nothing they can do...)

Decent hotel, reasonable price

The hotel is quite far way from the city centre though it is well connected by the metro. For the price I paid, I think this is a good hotel.

Rude attitude

Super value for the price you pay, worth every dollar including the breakfast! Only thing need to be improved is the attitude of the person (chinese ) , it's not the language but it's the attitude, needs more training in refinement. Not at all friendly, a little bit discourteous. When we were asking what is the password for the wifi, and she was still busy checking us in, she answered "wait".. That's unacceptable language in the hotel industry, especially one like Holiday Inn Express.. Attention! Management, Please train her more !

Will come back again

Overall, it's a very nice hotel. American hotels, including Holiday Inn Express, is often one notch better than those in the US. Checkin: We had a little problem with the check-in process. It could be Expedia's fault or the hotel's fault. But the staff sent us to the room first and sort it out. Non-smoking rooms: In Shanghai (as of 1/2016), smoking is allowed in hotels. This hotels offers non-smoking rooms, which are truly non-smoking rooms. Room: The room is excellent in all aspects, except the softness of the beds. It's too hard per American standard, but just right for Chinese. Breakfast: Superb per American standard - average per Chinese standard. Location: It is less than 5 minutes walk from subway line 1. About 1 hour of subway ride from the center of Shanghai. Just a couple stops from Shanghai Circus World. The area is pretty quiet. As "remote" as it is, it's got many excellent Chinese restaurants. Chinese use "dianping" for finding restaurants reviews. With it, we visited three of them, and all were excellent. Note: most restaurants in Shanghai allow smoking. P.S. We found a fruit stand near the hotel too. An Asian pear called "Huang Guan Li" was surprising good, better than all Asian pears I had before.

Not recommended

Little or no English was spoken so communication was difficult. No assistance to arrange tours or even information on what might be available. Breakfast was good. Evening meal was dreadful and not what was advertised. When I complained they laughed and thought it was funny. Although the metro is just a couple of minutes walk it really is too far out of town. Moved to a down town hotel which was a hundred times better and no more expensive

Just a getaway

good place if you just wanna getaway from it all.

Please Credit Missing Night

As per other message, Hotel failed to reimburse due to lost wallet and I was forced to stay first night at another closer airport to the hotel.

冷蔵庫がほしい

最寄り駅の場所は上海中心部から離れていますが、駅からホテルまでは徒歩圏内です。 建物は新しく清潔、部屋の天井も高く過ごしやすく日本のビジネスホテル並かそれ以上です。 周辺にコンビニはもちろん安価～高級な食事を取れるお店もあり困ることはありません。 中心部に比べて価格も安く、清潔なため次回上海を訪れる時も利用したいと考えています。 注意してほしいところはExpedia上で表示される地図の位置は間違っているという点。baiduマップやGoogleMapで正確な位置を確認することをおすすめします。