Good
884 Guest reviews
11010 Interstate Highway 10, San Antonio, United States of America. See map
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Located in San Antonio (Northwest Side), Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG is a 4-minute walk from Huebner Oaks and 8 minutes by foot from USAA Corporate Office Headquarters. This hotel is 2.7 mi (4.3 km) from South Texas Medical Center and 5.7 mi (9.2 km) from Six Flags Fiesta Texas. Make yourself at home in one of the 122 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
English
Spanish
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Gift shops or newsstand
Conference space
Coffee/tea in common areas
Laundry facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Business center
Meeting rooms
Free wired internet
Wheelchair accessible path of travel
Assistive listening devices available
Braille or raised signage
24-hour business center
Conference space size (feet) - 1500
Conference space size (meters) - 139
Number of meeting rooms - 1
RV, bus, truck parking
Number of outdoor pools - 1
Parking (limited spaces)
Free self parking
Computer station
24-hour fitness facilities
Banquet hall
Vending machine
Fully fenced
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Enjoyed Our Stay
Although, it was located right next to freeway, there was very little noise. The room and the hotel was very clean and the staff was very nice. The breakfast was much more than your typical cereal and yogurt, which was a little different each day. We didn't encounter any problems during our stay and will definitely stay here again when coming to San Antonio!
Average at best
Was put in 6th floor, very scary experience, there is a very small hallway to get to your room and on the other side its a very short "wall/guard rail" and just 6 floors down of empty space. The gym elwad on the 6th floor also and the only treadmill was out of service. Not a fan of this stay.
Breakfast was great
Old
Good location. Comfortable room.
Great
Shower faucet was broken, could never get hot water.
Holiday inn.
The sheets were dirty and the floor was dirty. I heard employees talking outside my door all night. Other than that was an ok stay. Front desk agent was super friendly!!
Water was cold in bathroom no hot water
Review for Holiday Inn Express & Suites San Antoni
Review for Holiday Inn Express & Suites San Antonio Medical-Six Flags Our recent stay at this property was overall clean and comfortable, but several issues with customer service and maintenance made it less than ideal. We used the pull-out bed in our room, only to find it had no sheets. When we finally received them from the front desk, we also noticed that the mattress had many dark, soiled spots, which was concerning. Additionally, the clerk was absent from the front desk for a while, delaying the process. Our second room had air conditioning issues upon check-in. While it was eventually repaired, it added unnecessary stress to our trip, especially with a one-year-old child. Checking out was another challenge. We couldn’t find a suitcase trolley anywhere in the hotel, even after searching floor to floor. This meant multiple trips to the vehicle, carrying our luggage and my mother’s remains, which was an emotional and physically exhausting experience. The exterior of the property also needed attention. The parking lot was littered with toilet paper blowing in the wind, creating an unkempt impression. When I mentioned it to the staff, they simply shrugged it off. The best part of our stay was Jim’s Restaurant next door, where we enjoyed a great family meal. While the hotel itself is nice, the lack of attentiveness from staff and the maintenance concerns made our stay frustrating. Improved customer service and better housekeeping would greatly enhance the guest experie
Everything was clean and the staff was very friendly
The room was clean and spacious, I was worried about the review of vehicles getting break into. That was not my experience and there was a lot of parking space around. The staff was very nice doing check in and breakfast was great. The only complaint I have is the walls are thing you can hear when the other rooms are flushing they toilets and the heater was not working. After that everything was good.
Comfort with no worries
My hotel stay was for medical reasons but this hotel gives you an amazing comfort stay totally 100 % customer satisfaction.
Beds were comfortable enough. Pillows smelled like bleach though. Restroom is small. Didn’t try the breakfast. I normally sleep with earplugs in hotels due to AC noise or fridge noise but it felt fairly quiet with the exception of the occasional noise of big trucks from the highway.
Super fun hotel with lots of public spaces for hanging out and eating. They kept our room nice and tidy daily too.
Vehicle was broken into and no cameras on sight.
The staff was very nice although we didn’t have hot water and had to switch rooms and the rooms were just clean you can tell there is not a thorough clean through the rooms
lovely stay
Cleaning wasn't that good, rude people attending breakfast..
Staff was very friendly and extremely helpful. Our tv needed a remote control and they had it yo the room within minutes.
Cleanest n very reasonable
Location was awesome to nearby restaurants n oversized room was a good size Only didn’t like was I wish they have more towels I stayed 2 nights only get one set of towels 2 set of towels would of been a better choice n their breakfast was amazing
muy bonito Hotel
excelente hotel, me quedare siempre en esta cadena
Great place
Truck was broken into , had about 1200$ worth of tools stolen . 7 more vehicles were also broken into. Cost me around 500$to replace window
Rooms was nice size and clean.
It very great everything at hotel.
Quick and seamless
Hallway need to be vacuumed for cleaniness.
Good stay very spacious.
I don't like the maintenance crew they are NOT an expert maintenance crew and it shows.
Location
Good hotel!!
Excellent stay. Supportive staff.
Laundry room. Breakfast we're bonuses
More selections in bed n breakfast
Clean and comfortable stay
Clean and good price
Stayed this past weekend and our car got broken into and stole belongings & supposedly parked in a blind spot so there was nothing they could do about it and they mentioned they had security but we never seen him nor did he prevent this happening
Not the best , read reviews.
Checked in and room smelled horrible. Like someone burnt a few bags of popcorn and they tried to mask it. Microwave smelled obscene . Front desk lady during check in ( Marisa or Melisa ) was rude and inconsiderate. Them they charged my card and we already paying my security deposit and wouldn’t have even said anytime I didn’t call them and ask why and they released the charger and claimed it was a audit even though my debit was charged upon check in room and credit card was charged upon check in for security and incidental’s. Not enough parking, 20 min from river walk and Alamo. Room floors were dirty, and chairs in suite was dirty and unkept. Hair in beds, don’t go!
Very clean and comfortable
No hot water
Everything was excellent except when it came to taking a shower. There was NO hot water. It was cold that day and we had to take a shower with freezing water. We advised the front desk about the hot water. But nothing was taking care of nor apologies. Just wrote out room number down.
Rooms are big.
Medical trip
It has always been excellent! Breakfast was wonderful! Nice and hot with a variety of foods.
Medical appointment
It was all good! Everyone was friendly and courteous. Breakfast was excellent!
I had a wonderful stay
It was dirty and the pictures were nothing like the actual property
Great for the price
It’s close to my doctors appointments
The ac was making a loud weird noise. The bed was worn out. Walls are to thin you can hear everything neighbor is doing.
The front desk staff ( just the one guy) wouldn't answer the phone after 9pm. The ladies were really nice and would answer if we could get more towels and blankets. The maids would pick up the towels and not leave me ones. There was still auto glass in the parking lot. We felt it was unsafe to leave our truck. We noticed there were reviews that vehicles had been vandalized and the proof was still on the ground.
Clean, quiet
Good
Good
Found some disturbing things in the shower
is was amazing
Overall ok. Wouldn’t come back.
We, 2 adults and 2 children (8&9) stayed for a Thursday night in in King suite with a sofa bed. The room, lobby, and cafe area was clean. We didn't need assistance but the staff was polite. The hotel was quiet and comfortable. It was too cold for the pool but the area was well kept.
I needed to be. Disliked checkin was at 4, not 3 as stayed on expedia page.
Excellent service.
Excellent breakfast, nice staff
The stay was comfortable other than they didn’t provide sheets for the pull out couch which we needed to use.
Online check in time was 3, we get there they said check in time is at 4. So we wait the hour then we get in the room. The room smelled awful like old mop water was used to clean everything. Then we had no towels in our room had to go search for somebody. And the lights in the room were very yellow and dull. It gave off a dark vibe about the room.
It was nice and very clean
Clean, nice area food places near by.
This is usually a hotel we stay at when we visit San Antonio. Never had an issue until this stay. We had a couple of ‘friends’ that’s what front desk called them but they were tiny cockroaches. The floor was sticky. It wasn’t as welcoming as I remembered it.
Loved the large rooms and the common area on the third floor. The pool was also a big hit with my kids.
To many people elavaters not clean. Won't stay there again.
The hotel was great! Clean rooms and we especially enjoyed the pool. One thing that needs to be seen to is the plumbing. The toilets would not flush we would have to wait before it would actually flush. Please have someone check on this issue. Also there was break in into guests vehicles during our stay and it made us feel slightly unsafe and fear for our own vehicles. Would be great if there was security outside to check on our vehicles at night.
Great location, convenient if you go to the medical center, the breakfasts was very good. Staff very friendly. I will back any time
There was a hair on the toilet seat but other then that the room was clean.
The hotel was nice but our room had mold on the walls and thing were messed up like the table that was broke and the filter on the ac
The room was big and clean breakfast was great. Will return
It was good and nice stay but very limited parking space in the side way.
My grandkids and I enjoyed the pool.
Good hotel
Great place
Great customer service
Excellent
It was a very nice experience for the family. Pool was clean and also the room. Thank you for your hard work!
Park at your own risk
I stayed one night and by the morning, I found my truck vandalized. Someone broke my window and tore it out. Nothing was stopped but just for that vandalism, I don’t feel good recommending this hotel. I called the front office about video footage but they don’t have anything in that direction of their property. Park at our own risk is what I would tell anyone.
I Love the hotel but the only big problem people break into your vehicles at night. When I stayed there the first night 3 trucks were broken into insane. I didn’t felt safe there so I left the next day. The staff didn’t seem like they cared. they say this incident always happens to them but they don’t seem to do anything about it, such as they can hire a security maybe.
Just not a very pleasant stay. Felt uneasy of the area. Homeless guy was walking in and out of the lobby. Then we find our friend’s back window of her truck busted out in the morning. Cops said it was the 13th break-in with the week. Wish this information would have been passed on before the stay. Just drive 5 more miles and pay $10 per night to stay at a much safer place.
When we booked the hotel, we selected a room with 1 king and 2 queens I paid for an extra guest and when I got there they gave me a room with 1 king and a sofa bed, was at the lobby trying to see what we could do about it and ended getting a room that someone didn't show up to around 2am, we booked this hotel one of the reasons being the pool wich on our first day didn't open because of some quemicals until 6pm but by that time we had to be somewhere else, one of the girls was really nice telling us maybe next day we could do a late check out so the kids could enjoy the pool in the morning
Needed more parking lots Great building and cleanliness
Comforting Stay
Online it said check in was 3pm, We arrived at 3:15pm and our room wasn’t ready. At the front desk it says check in is 4pm so no biggy, our room was still ready around 3:30pm. The staff was very friendly even with their computers currently being down. When we got to the room, it was very clean and comforting. After our road trip, I wanted to take a shower and unfortunately the water was not hot at all. It got maybe warm but definitely wasn’t ideal. The sink water got very hot so not sure what was going on. We were other staying for 2 days and with the heat, I didn’t mind too much. While we were away, room service came in and cleaned up making the room look brand new! The breakfast options were good as well, offering a lot of variety of options. Overall I enjoyed my stay other than a few minor hiccups. The location was close to everything as well which was very convenient
The staff was very friendly at the check in desk. Breakfast was delicious and always clean/full of options. The hotel lost power due to a storm while we were there but the staff made sure everyone felt safe. Our kiddos loved the pool area. Lots of restaurants and shopping close by! We will be back for sure!
When you walk in it is clean and smell good, the concierge could be more friendlier and have someone available, went downstairs twice and no one was there, had to wait for a while until someone comes out the door they had. The room itself was nice and spacious, beds were clean and restroo too. The noise from outside is minimum. Overall, we enjoyed our night and were able to sleep in.
Paul as always is super helpful and very welcoming. Other than find a few ants or something in the room everything was great
Everything was right there and very comfortable
Hotel was over booked and room was not available. Had to drive 4 hours back home after a long day due to room.
Hotel was a little rundown, but reasonably clean.
DISGUSTING LIE
DO NOT STAY HERE! THE PICTURES ARE EXTREMELY DECEIVING . THE STAFF IS RUDE. ROOMS ARE DISGUSTING. NO TOWELS ANYWHERE. BEDS ARE DISGUSTING. POOL IS SO DIRTY AND IT STINKS. BREAKFAST IS GROSS. EVERYTHING ADVERTISED ABOUT THIS HOTEL IS A LIE!!!!!
We booked to have a room with 4 beds and couch. When we went to our room there was two and a couch. As I was going to go downstairs and talk with them we were locked in our room. Maintenance had issues getting in with a key and then said they were going to replace the lock. Well they did and then we couldn’t get in the room using our key. Our skin didn’t drain, the shower head was being held up by a hair tie and Saran Wrap, the ceiling had a giant crack and falling, hair dryer was falling off the wall. When we went down stairs to talk to someone they had an attitude and told us that we needed to reach out to Expedia. They also didn’t have any roll away beds or any open rooms to move us to.
Great Stay
The hotel had a wide range of breakfast. The room was very clean and fairly comfortable. We were on the 3rd floor which had its own lobby area. We were very early before check in and the staff were very accommodating to us and watched our bags while we sat in the lobby to plan our morning. We would stay there again.
This is our family's go-to hotel when we stay in San Antonio. It is always clean, family friendly and can't beat a free buffet included in the stay. Will definitely continue doing business wirh them.
Not again
Too many people in the pool leading to a baby pooping in the pool! Several people not wearing swimsuits and babies without swim diapers! Grossed me out!
We loved the room, the pleasant demeanor of the staff n the size of the room! We will come back here every time we are in the city.
Great hotel!
We came as a family of 5 for a concert my oldest & I were attending. My husband & kids came along for the pool and explore SA. The hotel was nice! Friendly staff, the pool was great, the breakfast was amazing & the location is great too! They have shampoo, conditioner, body wash, lotion, & hand soap, so don’t worry about bringing that stuff! We enjoyed it so much we actually booked another night to support before we head out. Definitely one we will be coming back to next time we are in town! Btw there is a Bill Millers right next door! Get their tea, trust me!
Two things that would’ve helped made the experience better: 1. the elevator was not working (they only have one), and 2. Parking spaces are limited.
Good stay
Great hospitality. Front desk staff was amazing. They allowed us to check in several hours early. Free breakfast was really good. was
Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG | Hotel in San Antonio | Travala.com
Great Stay and a great price!
Everything was nice. Walked into the room and the AC was low which made an inviting welcome after a day at Six Flags! Bathroom was clean and shower worked great. The beds were very hard, but unexpectedly we slept like a baby. The breakfast in the morning was A+! So many options for food and drinks and even many healthy choices too! Would definitely stay here again!