Hilton Yaounde

7.8

Very Good

128 Guest reviews

7.8

Very Good

128 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service8.0/10

Comfort8.0/10

Condition7.2/10

location9.2/10

Neighborhood7.6/10

Value8.0/10

Amenities7.0/10

Fuyez vite. à éviter. 30 ans de voyage, le pire

Le pire hotel depuis 30 ans de voyages professionnels. Une direction absente ou qui se cache. Wifi inexistant. Pas d'eau chaude le soir. Pas de mini bar dans un hotel qui se veut 5 etoiles. Des prix plus élévés qu'à Londres sans aucune valeur ajoutée. On mange mieux dans la rue qu'au Hilton Yaoundé.

Had a great stay! As nice as high-end US hotel. REALLY great dining... especially liked the outdoor restaurant. Great health club (not a hotel gym, but a real health club... that is complementary)

All staff were great and provided excellent service!

Check in took a long time. The lady was polite about the delay;however, both during check in and check out the reception tried to get me to pay again despite having already paid. The room was spacious and quiet, but dark at night. The pillows were too soft/flat. You can’t drink the water yet you only get two small water bottles, then you have to pay 2,500 XAF per small bottle. Carpet looked worn down. We went to the rooftop our first night and not a single waitress or other member of staff gave us a menu until 20 or so minutes of being there and then same problem trying to order so we left. The lady by the elevator then asked why we were leaving and when I explained she put her hands to her cheeks and said “O La La”… Breakfast was nice and so was the service in the restaurant. Internet was so bad that we stopped trying and bought data packages.

Amazing as usual

Amazing as usual! Cette fois je suis venue pour un évènement moins heureux (rapatriement du corps de ma mère décédée) le personnel toujours au top! Carole à la réception reste la crème de la crème : très gentille et avenante, elle a constaté que mon profil Hilton Honors n'avait pas ete activé et y a remédié dès mon arrivée. Merci également a Cliff qui a su répondre à mes questions. L'équipe du petit-déjeuner toujours au top. Rahab toujours tres souriante et avenante, Ibrahim egalement. Sans oublier votre meilleur maitre nageur: Luc. J'oublie surment des noms mais tout le monde est toujours au top. Merci

Truth

The Hilton Hotel in Yaounde falls short in several aspects. Their expensive transfer service lacks transparency, and inquiries go unanswered. Reception staff are cold, lacking in warmth and enthusiasm. The rooms feel outdated, with carpets exacerbating mosquito issues. Breakfast service is marred by rude management and unsmiling waitstaff, who appear bothered by requests and disorganized. Additionally, overheard negative remarks from staff contribute to an unpleasant atmosphere. Overall, this hotel's ranking seems inflated due to lack of competition. Rating: 4.5/10.

Superb as Usual!

Superbe séjour, superbe Equipe! As usual! Merci à l'équipe de la réception : la superbe et souriante Lionelle qui a fait mon check in et check out et à su anticiper et répondre au moindre besoin. Merci à la belle équipe de réceptionnistes: Denise, Mildred et Elizabeth vous avez été à l'écoute, super avenantes et souriantes. Merci à l'équipe du Safoutier pour le petit déjeuner toujours au top, une mention spéciale à Larissa qui était déjà à l'écoute l'année dernière et qui reste fidèle à elle même dans la maîtrise de son art pour l'accueil le sourire et la communication. De même, merci à Ibrahim (équipe du dîner)pour sa douceur et son écoute. Il prend le temps de communiquer et d'écouter. Merci à Elizabeth et Rahab pour leur service. Merci à l'équipe du ménage, en remontant du petit déjeuner ma chambre était toujours impeccable ! Spécial Merci à Florence qui a su rendre la chambre des mariés aussi chaleureuse que romantique avec sa décoration cocooning. Merci à l'équipe de la Conciergerie, plus précisément à Léon qui était humainement incroyable et m'a aidé à sauver quelques minutes de batterie, mon téléphone étant à plat. Merci à Luc le Maître Nageur qui veille à la sécurité des résidents, ainsi que pour ses précieux conseils en natation. Merci à l'équipe du Panoramique au 11eme qui a rendu notre 31 décembre inoubliable, l'ambiance était au rdv! Merci pour les délicieux mocktails et la parfaite tenue des serveurs. Merci à l'équipe du wellness!

I like everything around And i only dislike their bed it not comfortable

Very expensive but facilities not ip to modern standards. Reception staff was unhelpful

Generally very good we would like to come back, but the lady at the salon/ nails and hair was very condescending.

Very convenient, the staff was very professional and friendly.

We greatly enjoyed this property. The workout room seemed not quite clean enough, but everything else was great.

Extremely dirty running water in the bathroom

front office staff was swift. Best in the town, but far more expensive. Very old property, needs renovation. Internet was slow

Only the location is good, but any other thing is like 2 star

Top

Keep up on the good job.

The place was beautiful. The people were nice. Overall it was the best Hilton hotel I've been to this far.

No real competition in Yaoundé... which is sad

The Hilton in Yaoundé has no competition, so they can pretty much do what they want and charge as much as they want. The restaurant staff and cleaning ladies have however done their best to make the stay enjoyable. The hotel however is at risk of being below standard for lack of investment, and the rooms need a little upgrade. 2 cold showers in 3 days. Finally the reception staff promised late checkout when I checked in, and they changed their mind on departure day, which was not very nice.

My shower had absolutely no hot water the whole time I was staying there.

Hilton Yaounde

Hilton Yaounde is very nice. The service is excellent and the rooms are good. It is a nice place to stay in Yaounde.

Decent hotel, with enough amenities. In the heart of the city, and major administration offices.

Decent nice hotel

The hotel is centered located, in the vicinity of major administration offices, and shopping center. A little dated, but still very functional, & relevant as well. I will definitely, stay again.

extra feed unexpected , it is a rip off

it was a rip off, 300 $ a night and you have to pay extra for the internet, TV chanels are a joke, foot is not worth half the money and on top i had to pay more then 200US for early arrival ( arrived 9.30 am in the morning )

Wonderful. Staff top

A business trip in Yaounde

Finally stayed here after many trips to Yaoundé. Nice property, pricey, and I was unhappy with the upselling at the front desk. It is a good location, restaurant staff is friendly in the morning. Didn't do lunch or dinner here as the area has some great places to eat.

Room air conditionning need fixing!

The airconditionning did not work for the two days I was there. It was a USD 420 Sauna experience. Bad!

Excellent place for business and relax

Good gym, excellent food in the main restaurant. Room also good, all you need for a business stay: good A/C, Wifi (although internet is not fast enough), comfortable bed.

Best hotel in yaounde

Good hotel unfortunately still very expensive Air condition wasn't working in the lobby

Hilton NOT

Not a Hilton international. Clean up the outside, get some more people that actually want a job!

Disappointed.This is a 4star

Had to ask them to clean room and have to request change of towels.

the only place on business

best standard you can find. for business it is the only place.

Average stay

The hotel itself itself is a bit dated but the beds were comfortable and the rooms clean. The breakfast was average but had a good selection of choices. Our trip was mainly spoilt by an administrative error regarding prepayment and we found the reception staff quite unhelpful initially on resolving the issue.

Nice and expensive. Great security.

Holton was ok. I enjoyed the suite comfort. Will visit again. Security was great.

Best in Yaoundé

It was very pleasant. Near the city centre and a dissent gym.

Best hotel in Cameroon

Probably one of the best 5 stars hotel of the West Africa Service perfect and professional room nice clean Breakfast too expensive

Good, but....

Very beautiful hotel, but the service can be improved. Internet was not included in the room price; very long queue to check out. Breakfast receipts not include room numbers which make it difficult if more people are having breakfast together.

Hilton Delivers

Hilton delivers great product. Glad we can trust it.

Stay at Hilton

It was nice stay at Hilton. Excellent place in the city center.

Best and the only onein the city for business

The only possibility but very expensive.

the best you can get

it is high standard in a neighborhood with poor standards

another stay at the Hilton Yoaunde

It still one of the most expensive hotels I stay in. The staff are friendly and helpful but you do not get a sense of any pressure on them, they really are the only hotel of this type in the City. Good enough all round in my opinion.

Poor service

Poor service

Price for rooms is extremely high (240€/night), breakfast is excluded, weak internet, shuttle bus to the airport costs 75€, hotelrooms are from the 80-ties. As the Hilton is the only (officially) 5 star hotel in town, they can charge what they want and are abusing their position.

What I liked the least were the eating options in the hotel. Costs were absolutely exhorbitant, and it was not easy to go out and eat elsewhere. The hotel itself is quite a bit run down, even the elevators have condensation dropping from the ceiling. A Hilton should do better.

as the N° 1 address in Yaounde rather OK as there is just no competition. Needs urgently renovation of (some? all? ) rooms which have the typical Hilton standard of 25 years ago. No all items of Room Service are available. To summarize, if you need to be in Yaound and can afford it, the Hilton is the best choice.

Bon service général mais petit-déjeuner à éviter

Front-office: excellent accueil, personnel très professionnel et à l'écoute. Vraiment au top! Nettoyage de chambres/ ménage: service de très haute qualité. Femmes de chambre très professionnelles et attentionnées. Vraiment que du positif à retenir. Lounge d'étage et petit déjeuner: Gros point noir. Personnel de ce segment pas du tout professionnel et méprisant. Les hôtesses prennent les gens de haut si vous n'êtes pas un politicien local, et donc pas ouvertes à une clientèle d'affaire internationale ou de loisir. A éviter pour la prochaine fois. Conclusion: Séjour OK sauf côté restauration qui a été une piètre expérience. Les hôtesses gagneraient à s'inspirer d'hôtels concurrents de la ville de Yaoundé ou Douala.

Séjour de 4 jours. Excellent accueil et confort. Je recommande la participation à l’aqua-gym avec Georges et d’aller jouer au tennis avec Michel-Florent dont le style inspiré de RF saura rehausser votre niveau de jeu. Ne manquez pas les haricots-beignets et bouillie du petit déjeuner !

Hilton ismine yakışmıyor

Otele ilk kayıt karşılama özensiz, onlar müşteri biz çalışanız gibi bir durum var. Otel eskimiş. Bize mecbursunuz ister kal ister kalma durumu

Et fint døgn på Hilton Yaoundé

Vi tilbrakte et døgn på Hilton Yaounde. Vennlig betjening. God, men dyr mat. Fine rom, men noen "issues" med vask og klosett. Alt i alt en fin opplevelse, med svømming i basseng, massasje og fin temperatur på takterrassen. Sen check out var også svært kjærkomment.

A visiter à tout prix.

Très agréable tout le personnel accueillant. Encore grand merci pour l'organisation de l'anniversaire de mon fils.