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Hermitage Castelo - Casa Chafariz9.8Exceptional
30 Guest reviews
9.8Exceptional30 Verified ReviewsRead all reviewsCleanliness9.8/10Service9.8/10Comfort10/10Condition10/10Neighborhood9.6/10Amenities9.4/10
Exceptional
30 Guest reviews
Rua da Esperança 4, Estrela, Lisbon, Portugal. See map
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Free WiFi
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
ElevatorConcierge services
Airport transportation (surcharge)
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Hotel Description
A stay at Hermitage Castelo - Casa Chafariz places you in the heart of Lisbon, within a 5-minute drive of Lisbon Cathedral and Rossio Square. This aparthotel is 2.2 mi (3.6 km) from Castle of São Jorge and 2.6 mi (4.2 km) from Gulbenkian Museum. Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens with refrigerators and stovetops. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly. Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
Events/parties not allowed
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 48 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property uses a professional cleaning service
- Contactless check-in is available
- Contactless check-out is available
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 300 per stay
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - 513372091
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- This property uses eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 6525/AL
Minimal age
Optional fees
- Fee for to-go breakfast: approximately EUR 17 for adults and EUR 17 for children
- Airport shuttle fee: EUR 30.00 per vehicle (one-way, maximum occupancy 4)
- Nearby parking fee: EUR 26 per day(656 ft away; open 24 hours)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 1:00 PM and 3:00 PM
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Other
Elevator
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Express check-out
Express check-in
Designer stores on site
Eco-friendly cleaning products used
Distance from property (ft) - 656
Distance from property (meters) - 200
Lot hours - 24 hours
Wheelchair accessible – no
Well-lit path to entrance
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Bulk dispenser for toiletries
Hotel reviews
TravellerTravellerLovely property but a lot of building work arohnd
TravellerThe apartment is very nice and spacious. Has a full kitchen, 2 bedrooms, 2 baths, living and dining rooms. The elevator is a bit small and there’s four flights of very narrow steps to the apartment. The breakfast box was delivered at 8am each morning. It includes a croissant, jelly, bread, fruit, plain yogurt, granola and a juice. It’s the same box every morning (1 per person). I wish it would change to include more pastries, eggs, coffee. There is a coffee machine in the kitchen and the coffee pods are included in the breakfast box. The location of the apartment is good. Short walk to restaurants and shops. Uber is quite cheap in Portugal so that’s a good way to get around.
TravellerThe property was great and we had a lovely stay. At first glance it was a bit underwhelming as there is a bit of construction around the building, but the place is super cool and the room was very nice and clean. It was really close to some cool dining spots on Green street and tons of other places to eat in all directions. The farthest walk was about 30 or so minutes to the largest tourist destinations like Pink street, the Old square, etc. The property managers replied super fast by email and we’re super responsive and helpful. Would recommend staying here in Lisbon!
TravellerWe enjoyed our stay at this property. I would recommend it as a place to stay if you want an apartment or landing pad, but not a hotel. The property/room was very clean and the location was amazing. Everything was walkable for the most part. The only reason I didn’t give it a five is because we were there for three nights (four days) and despite cleaning the room they never emptied our garbage which was overflowing by day three (shopping, eating, drinking, etc) and they never gave us new towels even after four days. I’m all for conserving resources, but we even wipped up an accidently spilled coffee with one towel and they hung it back up to dry, which was a bit strange considering we only got two towels for the entire stay. Other than that, we highly recommend this property.
TravellerWonderful apartment in the heart of the city. With abundance of life and away from heavy tourist crowds. Wish we could stay longer. Definitely recommend!
TravellerBest place ever!!!!!!!!
This place was the BEST. I want to keep it a secret however it feels wrong to. It was immaculate and way bigger than the pictures depicted. The area around the building is undergoing construction but do not let that deter you. You are within a 15 min walk to pink street, time out market, and so much more. There are so many tourist and local spot to entertain you and small grocery stores across the street. Parking in the nearby garage is easily to maneuver with luggage. Be sure to have cash for parking each time.
TravellerWonderful property. Good location even though it is not in the city center. Great for families. The only downside is that you do have one flight of somewhat steep stairs before getting to the elevator.
TravellerStudio apartment was clean, spacious, and comfortable with every amenity we needed, especially in the kitchen and bathroom. The area is great - quiet for sleep but walking distance to everything and to lots of public transportation. Digital key worked flawlessly and made check-in very easy.
TravellerBeautiful property, very clean and good location.
TravellerWonderful stay: extremely stylish & spacious apartment in tremendous location. The apartment was spotless & all communication was easy. The street is vibrant & apartment is within easy walking distance of so many areas, giving a great array of cafes & restaurants. Overall, the apartment is excellent value.
TravellerThe room was more spacious than we expected based on the ohotos. Theresa was vey welcoming and helpful. Location is good, walking distance to many places witihin 15 mt peremeter.
TravellerExcellent studio apartment in Lisbon
The Hermitage Castelo - Casa Chafariz has excellent apartments in a very well located part of Lisbon. It's close to the city center and Bario Alta as well as Time Out Market and many restaurants. The rooms are spacious and include a full kitchen with refrigerator and stove. The staff are friendly, helpful and welcoming.The rooms are clean and have great views.
TravellerBRIGHT & PRIVATE WITH A WONDERFUL LOCATION
A truly wonderful bright apartment right in the centre of town. Checkin and check out were so simple and easy. As a frequent visitor to Lisbon this is easily the best place I've stayed.
TravellerExcellent location, near enough to the central areas of Lisbon to walk in either along the front or through the winding streets but far enough out to be away from the crowds. The apartment is housed in a beautiful old building and we stayed in was Santos, 1A, which was lovely, extremely keen and with loads of natural light. It had excellent amenities and Teresa and the cleaning staff could not have been more helpful and friendly. The area has loads of great breakfast places and cafes very nearby and a outside bar close by too. Would highly recommend a stay here for your time in Lisbon.
TravellerEverything you need in a cosy Lisbon apartment! Teresa was so helpful and the space looked and felt brand new
Travelleramazing excellent best place in lisbon cannot wait to come back
TravellerFab spot to learn about Lisbon
For a family, Casa Chavariz is absolutely ideal. Thank you Teresa & team for helping to make our stay in Lisbon memorable. Loved the location. Loved the apartment.
TravellerLocation is great. Beautiful room, very clean. Great kitchen and cooking supplies. Communication and service were wonderful.
TravellerSo happy with my stay
This place was so charming. The area, building, service - everything was excellent! However, be mindful that there are stairs you need to walk up before getting to the elevator. I would definitely come back for my next trip to Lisbon.
Crypto-friendly Bookings
Your money’s good here.
The room we stayed in was beautiful. Comfortable, spacious everything you need. The decor tasteful and inviting. Location was great and convenient. Communication was excellent and we were greeted upon our arrival. Would definitely stay here again and will recommend to family and friends. If anything I would suggest face towels as an extra for when taking a shower. It was a great experience, thank you!