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19 May 2025
Monday
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20 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Helms Inn, you'll be centrally located in Victoria, steps from Government Street and 9 minutes by foot from Victoria Harbour. This hotel is 0.6 mi (1 km) from Victoria Clipper Ferry Terminal and 0.9 mi (1.5 km) from Victoria Fisherman's Wharf. Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: midnight
Minimum check-in age: 19
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Minimal age
19
Optional fees
  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Concierge

Laundry

Entertainment

Non-smoking

Other

Coffee/tea in common areas

Laundry facilities

Garden

Library

Safe-deposit box at front desk

24-hour front desk

Parking (limited spaces)

Self parking (surcharge)

Computer station

Newspapers in lobby (surcharge)

Parking onsite

Vending machine

Uncovered parking

Wheelchair accessible – no

Upper floors accessible by stairs only

Hotel reviews

9.0
Wonderful1106 Verified Reviews
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Cleanliness9.2/10
Service9.2/10
Comfort9.2/10
Condition8.6/10
Amenities8.4/10
10/10
Exceptional
Scott, 09 Feb 2025
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This hotel continues to be our family favourite in Victoria… the quality of accommodations, walk-friendly location, and superlative value continue to top all other options, by our calculations.

10/10
Exceptional
Scott, 09 Feb 2025
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The best value in Victoria… large and modern rooms in an ideal location. Have stayed here for years and hope to continue that tradition.

10/10
Exceptional
YIFEI, 05 Feb 2025
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Budget inn with convenient transportation.

10/10
Exceptional
Mike, 04 Feb 2025
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Always a treat to stay there.

8/10
Excellent
Victoria, 03 Feb 2025
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Good stay for the price and location.

We had to change to another room as the toilet would not flush and the sink would not drain. They were very quick to give us another room. There was a renovation done since the last time we visited and honestly it felt kind of cramped. I had to duck to get past the wall-mounted tv and the bathroom is very squishy. But, perfect location. Close to everything and quiet and clean.

10/10
Exceptional
Linda, 03 Feb 2025
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Amenities and great location

We were very impressed with the suite. It has a separate bedroom and living room, as well as a large, well-equipped kitchen with a full-size range and fridge. This was more than we needed but it would be great for a longer stay. The beds were comfortable but very high so they are difficult to get into if you are shorter or older. We asked for a stool and the staff found one for us. The location is perfect. It is a block from the Empress Hotel, the Royal BC museum and Imax Theatre plus across the street from Beacons Hill Park. Within walking distance from stores and restaurants.

10/10
Exceptional
Antonia, 02 Feb 2025
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Great place

8/10
Excellent
Grant, 02 Feb 2025
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.

10/10
Exceptional
Wendy, 31 Jan 2025
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Loved it all except parking -exceptionally tight spots!!

8/10
Excellent
Mr., 30 Jan 2025
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The only aspect that wasn't good had to do with trying to get our little one to sleep. The lights outside were super bright, there was a particular walkway/doorway light that was within a couple feet of the window; the blinds weren't effective at stopping the light from coming through. We didn't bring enough black out curtains to get the multiple windows. Overall, if we didn't have our child with us, we'd consider staying there again. We liked the location (our white noise machine did a decent job blocking out the car/traffic from the street and adjacent parking lot).

10/10
Exceptional
Lesley, 29 Jan 2025
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Always excellent. And more than you bargained for.

10/10
Exceptional
John, 26 Jan 2025
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Great location, clean rooms, good value

10/10
Exceptional
Gillian, 26 Jan 2025
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Wonderful!

10/10
Exceptional
Janet, 23 Jan 2025
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Staff vert friendly. Walking distance to harbor and city center. Comfortable room - well equipped.

6/10
Fair
Crystal, 21 Jan 2025
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I liked the location of the hotel across from the park and close to downtown. However one should be aware that it’s also located on a very busy intersection with buses and trucks going by at all hours of the night. If you’re a deep sleeper or half deaf, then it should be no problem for you!

8/10
Excellent
Tracey, 20 Jan 2025
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Fabulous location at a great price.

10/10
Exceptional
Troy, 20 Jan 2025
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Great location in the heart of Victoria

8/10
Excellent
Janet, 18 Jan 2025
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Our go to place. Always comfortable and clean. Great location.

8/10
Excellent
XIUHONG, 17 Jan 2025
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Many stays here, like it a lot

8/10
Excellent
Jane Louise, 14 Jan 2025
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Great location for access to downtown Victoria, beacon hill park and cook street village. A little noisy on the corner of a busy intersection but it was quiet at night. The hotel was accommodating when we had to cancel the first night of our stay due to an illness. Parking was an additional cost.

10/10
Exceptional
David, 13 Jan 2025
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A Gem!!!

This was a hidden gem!!! Spacious room, fabulous bed, a kitchenette - which was important as we are on a restricted diet - and cute. It was a wonderful find. Just note - not suitable for people needing accessibility - you have to walk up stairs and there is no elevator. Otherwise perfect!! Would stay there again.

8/10
Excellent
Jane, 13 Jan 2025
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It was right downtown and close to sites. Also convenient to restaurants and shopping!

8/10
Excellent
Sue, 13 Jan 2025
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Very nice having a kitchen in the room

8/10
Excellent
Elmer, 13 Jan 2025
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Everything was great except the noise...you could unfortunately hear everything from the hallway and the road. If you are an early riser it is probably fine though.

10/10
Exceptional
Stephanie, 12 Jan 2025
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Short But Wonderful Stay

The accommodations were lovely - our suite had a bedroom, great sitting area as well as a well equipped kitchen area. It was incredible clean and quite pretty. The location is excellent in downtown Victoria but tucked away in a cosy neighbourhood

10/10
Exceptional
Chris, 12 Jan 2025
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Nice kitchen quiet stay

Wry nice kitchenette room. Old use some towel bars by the sink or on the bathroom. Would stay again.

10/10
Exceptional
Catherine, 10 Jan 2025
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We loved everything about our stay. One small suggestion - an electric kettle would be the icing on the cake.

10/10
Exceptional
Melissa, 10 Jan 2025
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Love this hotel. As someone who lived in Victoria for over a decade, it’s weird to book hotels here now! But the Helms Inn is awesome. Clean, quiet, perfect location, parking, I love it! We had the 1 bedroom suite with two queen beds and it was all conspicuous and having the full kitchen was great!

8/10
Excellent
Thomas, 09 Jan 2025
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Enjoyed our stay… very convenient.

10/10
Exceptional
Janet, 06 Jan 2025
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This is an exceptional property. Reasonable rates and well appointed. Nothing ‘budget’ about this hotel other than price.

10/10
Exceptional
Christine, 06 Jan 2025
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Room large and comfortable. Good value. Though summer with windows open would be traffic noise part of the hotel on Douglas at Superior.

10/10
Exceptional
Mara, 05 Jan 2025
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Stayed a few times and never disappointed with service, room, parking, cleanliness etc. Great location walking to downtown or Beacon Hill. Spacious and updated rooms and very comfortable beds.

10/10
Exceptional
ruth, 05 Jan 2025
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We were upgraded to a suite, but we actually preferred the room we had last year as it was more spacious. Other than that, it's a wonderful hotel.

10/10
Exceptional
Denise Andrea, 01 Jan 2025
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I stayed her for 6 days with my Husband while visiting my Son, I honestly could not have picked a more suitable place. The room was absolutely gorgeous and I loved the kitchen which allowed us to cook a lot of our meals. It was within walking distance to everything and was such a gorgeous, quiet place to stay. I loved that they also had laundry facilities and fresh fruit and tea and coffee downstairs and a lovely little patio out back and at the end of our hallway. I cannot wait to go back as this will be the only place I stay from now on and I have told a couple of my friends about it who also visit Victoria.

10/10
Exceptional
Elisa, 01 Jan 2025
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Excellent location, easy walk to so many areas.clean and comfortable. Great to have a kitchen with stove and refrigerator. Will definitely stay here again.

10/10
Exceptional
Alexei, 01 Jan 2025
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Beautiful place to relax

10/10
Exceptional
Doug, 30 Dec 2024
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Yes

10/10
Exceptional
Karen, 30 Dec 2024
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Very good value, comfort, location. Will definitely stay here again. Kitchenette was very well equipped. Beds are comfortable.

10/10
Exceptional
Romica, 29 Dec 2024
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All around great

10/10
Exceptional
Bob, 27 Dec 2024
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Great place to stay in Victoria and convenient to walking around town and ocean trails. No need to drive from this location. Very satisfactory and friendly.

10/10
Exceptional
San San, 26 Dec 2024
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We have stayed this place for the third time whenever we visited Victoria. Good location, walking distance to downtown, very clean room.

10/10
Exceptional
Nandranie, 25 Dec 2024
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This place was definitely home away from home , very clean, friendly staff, very helpful!!!

8/10
Excellent
Christine, 22 Dec 2024
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This hotel offers great value for a great price. Located adjacent to the heart of Victoria and walking distance to downtown, Beacon Hill Park, the ocean, the harbour and the transit. The room was spacious, comfortable and clean.

8/10
Excellent
Dennis, 17 Dec 2024
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Good choice

Central location makes Helms Inn a good choice to stay in Victoria. Good clean establishment at a fair price. Easy walking to restaurants and attractions in the Harbour area.

10/10
Exceptional
Melanie, 16 Dec 2024
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Great place 5min walk to museum easy walkable distance to fine dining the harbour. So many place to explore down town

8/10
Excellent
Karen, 14 Dec 2024
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Perfect location for access to Inner Harbour and all its nearby attractions. Helms Inn is on a busy street, so the traffic noise can be heard. Rooms were comfortable and clean. Staff was friendly and helpful.

10/10
Exceptional
sharlene, 13 Dec 2024
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Very quiet and clean.

10/10
Exceptional
Patricia, 13 Dec 2024
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Have stayed at this property often over the past twenty years. It is well maintained, convenient and the staff are helpful.

10/10
Exceptional
Sean, 12 Dec 2024
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Another excellent stay!

8/10
Excellent
Betty, 11 Dec 2024
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Great location , dated but clean

10/10
Exceptional
Patricia, 10 Dec 2024
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The one thing only - the safe was in a place which was too high fior us to use We love The Helms Inn - location , staff, suite are exactly what we need

10/10
Exceptional
Ian, 10 Dec 2024
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We had a great stay. The bed was so comfortable, no street noise, it was perfect. We will stay here again.

10/10
Exceptional
??, 10 Dec 2024
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It was good. Highly recommended.

10/10
Exceptional
Charles, 09 Dec 2024
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Answered in questions above

8/10
Excellent
Ronald, 08 Dec 2024
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Stay was great bed very comfortable. Was a little noisy but credit offered with us asking for.

10/10
Exceptional
Soorya, 07 Dec 2024
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The property is very conveniently located and has all necessities at a good price. The room was clean and the staff were friendly and helpful.

10/10
Exceptional
deepak, 07 Dec 2024
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safe

10/10
Exceptional
Dinah, 06 Dec 2024
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Well kept, clean, a little oasis in a busy city.

8/10
Excellent
Nadine, 05 Dec 2024
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Have stayed a few times at Helms Inn, find it comfortable, clean and in close proximity to Victoria Harbour.

8/10
Excellent
Jeanette, 04 Dec 2024
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This is a quaint little Inn. Its very clean and they seem to be doing renovations to upgrade the property. The staff is friendly and very helpful and the property is in a perfect location. Walkable to so many of Victorias sights. My only complaint was thay it wasn't very sound proof and when the room above was occupied it was a bit noisy.

10/10
Exceptional
Monica, 03 Dec 2024
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-

10/10
Exceptional
Susan, 02 Dec 2024
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Very convenient to the harbour. Staff are very friendly. Suites are well equipped.

8/10
Excellent
Jerry, 01 Dec 2024
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Nice clean accommodation. Friendly staff. Well priced for the location. Only downside there are no elevators to upper floors which could be a challenge for some guests. Parking was a challenge on site both nights with the lot being very full. Have not had that issue there on previous stays so perhaps an anomaly. Overall a good choice for the downtown harbour location.

8/10
Excellent
scott, 30 Nov 2024
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Rooms are updated and comfortable, and staff is helpful and professional. Pleasant smaller hotel. Only concern was that floors creak fairly loudly. If that doesn’t bother you, it’s a non-issue.

10/10
Exceptional
Frank, 30 Nov 2024
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I liked I could walk everywhere

10/10
Exceptional
Janet, 27 Nov 2024
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Well appointed - good location - very good value.

8/10
Excellent
Stephen, 26 Nov 2024
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Friendly staff, good location, nice room. No elevator, but not too many stairs really. Limited amount of coffee in rooms, but not a big problem. Great location for visiting BC Museum and not too far to walk to other city highlights especially Beacon Hill Park (across the street!) Would definitely stay there again. Lots of renovations going on, so it will get better and better, I guess

10/10
Exceptional
Betty-Jean, 25 Nov 2024
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Located downtown, great location. Fee for parking was unexpected.

10/10
Exceptional
Lindsay, 24 Nov 2024
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Getat hotel in a great location

The rooms have a nice kitchenette, with everything you need, and locatuon is withing walking distance to everything downtown.

10/10
Exceptional
Matthew Robert, 24 Nov 2024
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Was a great stay

10/10
Exceptional
Eric, 24 Nov 2024
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We always stay here. Amazing location, great rooms, nice staff, and very reasonable prices!

10/10
Exceptional
Alan James, 23 Nov 2024
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The location of the Helms Inn is ideal - it is right across the road from Beacon Hill Park. It is walking distance to the seashore and also walking distance to downtown Victoria and all the restaurants.

10/10
Exceptional
Jason, 21 Nov 2024
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Very good value for location

10/10
Exceptional
Sai, 21 Nov 2024
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Excellent location. walkable to all tourist attractions.

10/10
Exceptional
Deborah, 17 Nov 2024
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Large room, comfy beds, quiet

8/10
Excellent
Andrew, 14 Nov 2024
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Was fortunate to get into my room about 40 minutes before check in time. Room was clean and nice that bedroom was separate from TV area and kitchen areas....wish they provided actual coffee cream vs "white death" packets!

10/10
Exceptional
Deborah, 14 Nov 2024
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Convenient location, easy walking distance to venues and attractions, and easy parking.

10/10
Exceptional
Sue, 14 Nov 2024
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I visit Victoria often. This is my first stay here at Helm’s Inn and love it. Nice and clean and the front desk staff is excellent.

10/10
Exceptional
barbara, 13 Nov 2024
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The property was in a great location to get around by foot in Victoria. The room was clean and great size for the two of us.

10/10
Exceptional
Stewart, 13 Nov 2024
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Very nice room with a separate bedroom and well equipped kitchenette.

8/10
Excellent
Brad, 10 Nov 2024
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The parking is $10.00 extra but worth it. This place is safe, clean and comfortable. We’ll stay here again.

8/10
Excellent
Judith, 09 Nov 2024
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Covienient

8/10
Excellent
Sharon, 07 Nov 2024
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I would highly recommend Helms Inn, the staff, the location, the rooms are all fantastic. The only drawback would be the road noise as it is located across from Beacon Hill Park.

10/10
Exceptional
Khris, 06 Nov 2024
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Our favorite place to stay in Victoria. We always book the double suites and love how the bedroom is separated from the kitchen (which is fully stocked with supplies). Highly recommend!

10/10
Exceptional
Shawn, 05 Nov 2024
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S

10/10
Exceptional
Fiona, 04 Nov 2024
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The Inn is in a perfect location. Close to the harbor, shopping, restaurants and attractions. The rooms are immaculately maintained by the staff!

8/10
Excellent
Jiri, 03 Nov 2024
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nice staff, good location, spacious room

10/10
Exceptional
Patrick, 29 Oct 2024
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Perfect location for wandering around Victoria….kitchen is an added bonus. Also the umbrellas were much appreciated! Cora’s for breakfast was a short walk away.

10/10
Exceptional
KATHRYN, 28 Oct 2024
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Very nice and roomy. Did not get to use the kitchen but the full-size refrigerator/freezer was a plus. The tub was very clean except there was a tiny bit of pink stuff on the wall right above the tub that needed to be cleaned as well as the tub stoppers in the cupboard under the sink. Overall we would stay here again. Staff very friendly and helpful. They recommended a good breakfast place that was awesome!

10/10
Exceptional
Corinne, 27 Oct 2024
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Great room with kitchen, comfy beds and lots of space. Parking was limited and we had to get a special permit for the overflow lot.

10/10
Exceptional
Kelly, 27 Oct 2024
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Pleasantly suprised at how nice the hotel and room was. Very clean, spacious and well maintained along with a comfy bed and a great location. Could not have been more impressed with our stay and would recommend it highly.

8/10
Excellent
Gary Douglas, 26 Oct 2024
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Staff was great very friendly and helpful. Location was great. However property has no elevator so we had to carry our bags up 3 flights of stairs. No issue for us but for older seniors maybe a problem. We stayed in a King Suite. Had a kitchen with fridge and stove.Kitchen supplies could have been better. No spatula, Very dull knives, no knife sharper, Couple of other kitchen supplies missing. Trim around micowave missing. All minor things. Beacon Hill park kitty corner to Hotel. Museum just around the corner. Everything else very close walk. Hotel is on 2 main roads so can be noisy. Free coffee on lobby a nice touch. Overall we enjoy our stay. Need a little love to repair the minor issues in the room. The service and staff made up for the minor issues.

10/10
Exceptional
Ashley, 25 Oct 2024
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Conveniently located within walkable distance of attractions and food options. Great size rooms with kitchen options to make stay affordable

6/10
Fair
Munira, 25 Oct 2024
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Floors are not sound proof. Late night and early mornings, We could hear stomping and pacing back and forth from the rooms above. It’s very unfortunate when you don’t get good sleep while on vacation. I complained to front desk on the second day but was told that the people in the room above had already checked out.

8/10
Excellent
Susan, 25 Oct 2024
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Definitely needs updating and people with mobility issues don’t have an elevator. Always a reliable place to stay

10/10
Exceptional
Marie, 24 Oct 2024
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the Helms was very accommodating to our early arrival. Parking is tight if you have a bigger automobile. No elevator to our room on 2nd floor. The room was very clean and had everything we needed.

10/10
Exceptional
Beverly, 23 Oct 2024
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The property is a short walk from downtown Victoria and right next to a large park! The hotel room was spacious; including a living room separate from the bedroom and also an efficiency kitchen that was well equipped for making meals. The person at reception was kind and efficient.

8/10
Excellent
Karen, 23 Oct 2024
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We had to move rooms due to construction/noise next to our room. (From Room 206 to 304). We were not given any notice of construction prior to check in. However, we did definitely enjoy our stay at Helms Inn. In addition, we were comped / refunded one night's stay due to the disruption of construction noise. We thank the staff and management for this generous compensation!!

8/10
Excellent
Brendaen, 23 Oct 2024
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Loved our stay! Wish we had warmer weather to take advantage of the private patio just outside our sliding doors.

6/10
Fair
leah, 23 Oct 2024
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Excellent location for the marathon weekend. Didn’t like my room on the bottom level, I could smell cigarette smoke drifting in from the cars at the stoplights. Everything in the room was in good working order, it had the things I needed to make simple meals, a large fridge freezer and stove. The bathroom was very clean. The tables were a little dusty and the chairs need new covers or just get plastic ones they really showed their dirt. Overall great location, that is the main selling feature.

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