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23 Jun 2025
Monday
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24 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Helios Spa
5.8

Poor

17 Guest reviews

5.8
Poor
17 Verified Reviews
Read all reviews
Cleanliness6.0/10
Service5.8/10
Comfort6.4/10
Condition5.8/10
location6.4/10
Neighborhood6.6/10

Golden Sands, Golden Sands, Bulgaria. See map

Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
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Hotel Description

With a stay at Helios Spa in Varna (Primorski), you'll be within a 15-minute walk of Golden Sands Beach and Aquapolis. This beach resort is 0.6 mi (0.9 km) from Trifon Zarezan Beach and 2.1 mi (3.3 km) from Golden Sands Yacht Port. Make yourself at home in one of the 204 guestrooms featuring refrigerators and minibars (stocked with some free items). Rooms have private furnished balconies. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of BGN 98 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Optional fees
  • Fee for buffet breakfast: approximately BGN 20 for adults and BGN 20 for children
  • Airport shuttle fee: BGN 45 per vehicle (roundtrip)
  • Uncovered self parking fee: BGN 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Bulgarian

English

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Nightclub

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free use of nearby fitness center

24-hour front desk

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Outdoor seasonal pool

Designated smoking areas

Billiards or pool table

Wheelchair accessible parking

Number of restaurants - 2

24-hour business center

Tennis on site

Waterslide

Number of indoor pools - 1

Number of outdoor pools - 2

Number of hot tubs - 1

Indoor tennis courts - 1

Outdoor tennis courts - 1

Parking (limited spaces)

Self parking (surcharge)

Number of bars/lounges - 3

Number of poolside bars - 2

Beach shuttle (surcharge)

24-hour fitness facilities

Terrace

Babysitting or childcare (surcharge)

Children's club (free)

Supervised childcare/activities (free)

Private beach nearby

Banquet hall

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Hotel reviews

5.8
Poor17 Verified Reviews
warning-sign.svg
Cleanliness6.0/10
Service5.8/10
Comfort6.4/10
Condition5.8/10
location6.4/10
Neighborhood6.6/10
8/10
Excellent
PieseAuto, 27 Jul 2019
hotel-logo-v2.pngTraveller

Helios

Mancare groaznica la Helios. Curatenie groaznica la restaurant unde se servea masa. Personal groaznic. In rest ok.

6/10
Fair
Sasha, 31 Jul 2017
expedia-logo-v2.pngTraveller

Breakfast terrible . sauna breaks down. There are several pools one of them closed. Around the pools is very slippery.

6/10
Fair
Mihaela , 21 Jul 2017
expedia-logo-v2.pngTraveller

Not bad, but this is not a 4 star hotel. Maybe 2.

We had clean sheets, but that's pretty much all. The room was OK, but definitely not the room of a 4 star hotel. The shower hadn't been cleaned, there was hair left from the previous tourists and it stayed there for all the time we were there. The housekeeper only emptied the trash and brought toilet paper, but no fresh towels or toiletries. The pool and amenities were ok, only slippery outside the pool. The food....not bad, just pretty much the same every day. Overall not bad, but definitely not a 4 star hotel.

8/10
Excellent
Verified traveler, 09 Oct 2016
hotel-logo-v2.pngTraveller

Nice cheap hotel

Very (!) poor breakfast!!! The room was nice, the area is beautiful. Overall i recommend but dont book with breakfast

2/10
Poor
Shahar, 10 Sep 2014
hotel-logo-v2.pngTraveller

very bad! dont go!

the room is very dirty, there are stains on the carpet, receptionist treated us like we are trash. there is no reception in the hotel, everything is done in the near hotel (doubletree Hilton). not recommended at all. very disappointing.

10/10
Exceptional
Alandee, 02 Oct 2013
hotel-logo-v2.pngTraveller

I have stayed at this Hotel several times. Its a 4 star hotel with 5 star staff nowadays. The complimentary breakfast is served next door in the 5 star Hilton Hotel, the breakfast offers a choice from a cooked selection and a buffet. The Staff were very good. The Hotel has an indoor mineral pool which is always warm to swim in, it also has a spa center, fitness suite and a sauna. GREAT value for money. There is a shuttle train to take you to the beach (its only around ten minutes if you walk).

4/10
Poor
Daniel, 14 May 2009
expedia-logo-v2.pngTraveller

Cheap......

The breakfast was very poor, very croudy. I felt like I was having breakfast in a school canteen! the staff was very rude, barely spoke any foreign language.

10/10
Exceptional
Yoav, 01 Oct 2016
hotel-logo-v2.pngTraveller

מלון נוח ונקי

סך הכל השירות היה מצטיין. מלון נקי ומסודר. נח מאד.

4/10
Poor
firooz, 14 Jun 2015
expedia-logo-v2.pngTraveller

Ut sidan var bra

jag skev jag skall rökare rum men fick icke rökare. Toilet spolningen funkade inte bra jag har sagt många gånger de sa ok men gjorde inget tills sista dagen . Hotellet ligger på en udda palats man måste få en bra info om allt man fick inget jag har gott vilse jag hade inte haft hotel adrss korten sedan jag fick kortet

8/10
Excellent
Ole Tom, 21 Jul 2013
expedia-logo-v2.pngTraveller

Helt greit familiehotell.

Helt ok hotell, med to bassengområder og solsenger. Stille og rolige omgivelser , men samtidig ikke så langt til barer, diskoteker og restauranter. Maten var gjennomsnittlig bra, servicen godkjent. Mange aktiviteter for store og små.

8/10
Excellent
DIMITRIOS, 23 Aug 2011
hotel-logo-v2.pngTraveller

ΞΕΝΟΔΟΧΕΙΟ ΓΙΑ ΟΙΚΟΓΕΝΕΙΑ

ΠΟΛΥ ΚΑΛΟ ΞΕΝΟΔΟΧΕΙΟ ΦΙΛΙΚΟ ΠΕΡΙΒΑΛΛΟΝ ΠΟΛΥ ΚΑΛΟ ΠΡΩΙΝΟ ΚΑΙ ΓΕΝΙΚΟΤΕΡΑ ΟΛΟΚΛΗΡΗ Η ΔΙΑΤΡΟΦΗ ΙΔΑΝΙΚΟ ΓΙΑ ΗΡΕΜΕΣ ΟΙΚΟΓΕΝΕΙΑΚΕΣ ΔΙΑΚΟΠΕΣ ΚΟΝΤΑ ΣΤΗΝ ΠΑΡΑΛΙΑ

2/10
Poor
Verified traveler, 05 Jul 2010
hotel-logo-v2.pngTraveller

Valse vriendelijkheid

Op het eerste gezicht lijkt Helios een mooi hotel echter de service is op z'n zachts gezegd niet goed. Valse vriendelijkheid, obers kijken met jalourse blikken naar de West-Europese touristen. Vreemde sfeer in de lobby. Wanneer je benenden naar de receptie loopt staan er 5 mensen je aan te staren, erg irritant. Een medewerker zat mij rond lachtend in de maling te nemen na een vraag van mij. Begreep heel goed wat ik bedoelde maar gaf geen antwoord. Het personeel lacht en zingt aan de zwembad bar en als jij wat wil bestellen dan kijken ze naar je zo van dat ze dat maar lastig vinden. Het meisje bij de receptie zei tegen mij dat het een 5 sterren hotel is. Op de website staat dat dit een 4 sterrenhotel is. In Nederland heeft z'n hotel hooguit 1 ster of geen ster. Bij het uitschecken werd niet eens gedag of bedankt gezegd. Voor heel veel euro's per nacht ga ik nooit meer naar dit hotel. Het gaat duidelijk alleen om geld in Helios en Golden Sands.

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