Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. The check-in location differs from the property location. Check-in location: [HH5 Shophouse, Pavillion House]. If you arrive at the property after hours, you'll need to check in at an alternate location: [HH5 Shophouse, Pavillion House]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash

Optional fees

• Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 4)
• Early check-in fee: VND 700000 (subject to availability)
• Late check-in fee: 65-percent of room rate for check-in between 11:00 PM and 6:30 AM
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.