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With a stay at Hampton Inn Lake Charles, you'll be centrally located in Lake Charles, within a 5-minute drive of Lauberge Casino Lake Charles and Golden Nugget. This hotel is 0.8 mi (1.3 km) from Magnolia Square Shopping Center and 0.8 mi (1.3 km) from Prien Lake Mall. Make yourself at home in one of the 82 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and microwaves, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lake Charles? This hotel has 603 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Elevator
Conference space
Coffee/tea in common areas
Laundry facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
24-hour front desk
Business center
Express check-out
Express check-in
Designated smoking areas
Grocery/convenience store
Wheelchair accessible parking
Braille or raised signage
24-hour business center
Conference space size (feet) - 603
Conference space size (meters) - 56
Number of meeting rooms - 1
Number of indoor pools - 1
Designated smoking areas (fines apply)
Free self parking
Computer station
Banquet hall
Vending machine
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Well-lit path to entrance
Stair-free path to entrance
Mattress was very hard but other than that I was pleased. One lamp didn’t light
The ladies that took care of the continental breakfast were super sweet and helpful in addition to the check-in gentleman.
It was clean and room space is big
Great location. The room we had needs an update.
The staff was exceptional, they made you feel like family.
Disappointed
The first broom was dirty. Used tissues in trash dirty bathroom. Moved to second to room fire alarm beeping moved again no heat have a 3 month old baby and very tired tired from 12 hour drive. Finally moved us to Tru next door. Disappointed as ratings were good. Second room &25 cheaper. No adjustment on cost or inconvenience
Staff was great!! That Rodney guy is Awesome!!
The check in staff was awesome
Clean rooms , excellent customer service
Property was very comfortable and clean. The staff was amazing. Very friendly and kind. Close to Casinos and restaurants
We used this brand of properties along our travel route of I10 this holiday. The destinations were selected based on total travel time/distance from our ultimate destinations. Unfortunately, both of the locations seemed to need a good upholstery and carpet cleaning. This made me wonder about other cleanliness factors. Both buildings looked recently updated, but had problems with bathroom components adhering to walls and toilet issues. I'd recommend a managers check list/inspection before renting out each room that has been used/checked out of earlier the same day. Keep your brand clean and functional, customers will return.
Beautiful, very clean, comfy beds & pillows!!! Very friendly service. Favour was extremely welcoming when we checked in. Breakfast & hot coffee was excellent. Highly recommend!!
All of it
1. Breakfast, they only had maple sausage as the meat. I think, just my opinion, if they have maple they should also put out orginal for people who cant eat or dont like maple flavoring. 2. They put construction guys or something on all sides of me and at 4-5 am, they were up pounding on each others doors, talking loud stomping on the floor ect. Heard it all because the walls seemed to be paper thin. 3. The mattress was semi hard, so i was sore when I got up. Rodney at the front desk was very nice and welcoming.
Great stay
No clean towels for our entire stay. Never cleaned room or made up beds
Great property to stay while visiting casino.
Staff was amazing!!
Great location, friendly staff, comfortable rooms
Rodney was amazing
The front desk clerk was amazing. He made sure we had everything we needed and was so kind and helpful. He was definitely the best part of the trip. The room was not clean. The bathroom floor looked like it hadn’t been mopped in a very long time. There was hair on the floor. There was a thick layer of dust on the windowsill. Overall it just didn’t feel very clean. The continental breakfast was decent. There was plenty of breads to choose from, waffles, and cereal. The eggs and potatoes were good. The fruits looked old. It wouldn’t be my first choice staying there again, but I would stay if it was one of few options.
Very good
Lovely place
Worst motel ever.
Mr. Rodney at the front desk is the best ever!! Would have been 5 stars all around but the fitness center and pool were out of order and the floor in the breakfast area needs to be fixed. Otherwise, it was a great stay. Clean hotel and thoughtful staff.
The paint was very strong in the room.
Front desk staff is a 5star
The hotel staff (front desk) was AMAZING. Super friendly. Hotel is a little dated. Rooms and bathrooms aren't well maintained as for as furniture, carpeting, flooring, etc. Great location.
Little bit of remodeling going on. No big problem.
Staff was very friendly
Friendly and comfortable
Friendly staff and comfortable room. It’s a convenient place for half the price of the casinos.
Great hotel staff
Property is being renovated so it's hard to critique the cleanliness. The room was nice but some of the furniture was worn. The complementary breakfast was really good. A little bit better than one of the other hotels we recently stayed at.
Always a great stay.
Convenient and safe
I forgot my tooth brush and toothpaste and there is no gift shop or store in the hotel.
I enjoyed the breakfast and friendly staff but did not approve of the worn down furniture and shower
No problems getting into our reservation and placement in there facility. Room was spacious and clean
The man who helped us check-in was super friendly and seemed actually happy to be at work, which is a nice change for places nowadays. Room was in a great location and clean. We didn't eat the breakfast, but others in our group did and said it was good. I always appreciate fresh coffee, and they had that in great quantities!
The ladies that took care of the breakfast were the best! The area was spotless and the food was kept well. They were also very nice.
Host
Decent room, needs a little TLC. Staff was great.
I was double charged for my room. I booked the room on Expedia & upon arrival the clerk said she needed my I.d. & debit card to charge the room. I told the clerk that I booked & paid through Expedia & she disrespectful just rolled her eyes & then tells my fiance “I need an I.D. & debit card”. Then the morning I check my bank statement & I see where I was charged by Expedia & I was charged by the hotel….. & the curtains in our room don’t close & there was a big bright streetlight literally right outside of our window so it shined into our room all night.
Location.
They gave us room that had people in it and then they gave us a smaller room than we booked.
Clean rooms, breakfast was great. Staff was very friendly and helpful!
Rodney made the experience exceptional. The accommodations were up to par and everything was amazing.
Very friendly staff, brand new facility, muddy exterior, loud room noise and AC was super loud. Bed comfy, shower large, very quick stay friendly.
New, clean but not quiet
New standard Hampton Inn. I found it very easy to hear people in the room next door, TVs on through the doors and people walking on the floor above me, even with ear plugs in. Expected it to be quieter. Everything else was as expected
Love the convenience of location to all our destinations in Lake Charles.
Friendly and professional front desk
Front desk experience was exceptional! The gentleman at the front greeted me wholeheartedly and made me feel right at home from the moment I walked in. I believe his name was Rodney or something along those lines. He was extremely helpful and got me checked it quickly, efficiently and professionally. Room was clean and fit our needs perfectly with added space needed for a walker. But I would stay again just for the experience at the front desk!
Rodney is the bomb! Welcomed us and got us all checked in quickly. Super comfortable room. Will stay again!
Mr. Rodney a great asset in the reception!
Was a great place. Clean, quiet and good parking.
Excelente place to stay
Great get a way
Very friendly and helpful staff. clean hotel and quiet
The check in was easy, the service was impeccable. Rooms were very clesn. Property was well lit and secured...Highly recommend
Property very nice except inside pool very cold in temperature
Ok
receipt
The only issue is from Hotel.com that I have not received a receipt with charges showing my name on the bill. I need this for expense reimbursement. And Hampton would not provide one due to it being a third-party reservation.
Great staff
One night only
It was good for one night. It seemed nice and first, but it seemed very used & wormed when we arrived to our room. The breakfast was not very good. My husband took a bite & spit it out. Everyone was friendly. We were there a very short time.
The stay from start to end was fantastic. Great breakfast! Clean breakfast area and sweet service. Thanks Hampton!
Lost my reservation and cost me an extra 140.00
The guy checking us in was very friendly. The pillows on the bed were a joke - little balls and nothing like any pillow I've ever experienced. The breakfast sausage and potatoes tasted weird. Only took one bite of each and threw the rest away
Rodney at the front desk made check in so easy and so enjoyable.
We had issues with the billing process. We reserved a studio and they gave us regular room. The manager was not available during the stay. At checkout the clerk immediately became argumentative when we asked her to compensate for her mistake. She refused any assistance and stated she couldn’t even see what was reserved.
Very Freindly Staff
This is our 5th stay at this particular property and will continue to come back. We like the location close to the casino's and the staff always so friendly and helpful.
Clean and well appointed. Friendly staff! Plenty of towels, ice in the ice machine. If only a herd of Buffalo were not staying above my room on the 4th floor it would have been perfect. They were loud and started about 6am
Overall good stay. Pillows were half size which could of been better
Not now
I didn’t have much interaction with staff except check in. My room was nice except the comforter needed washing. Pretty gross to have makeup smeared at top. I just made sure top sheet covered it. Didn’t like the big refillable bottles in bathroom. I’m sure more economical but I prefer single use for myself.
Gwyn, in the breakfast area, is an incredible asset to this hotel. She is incredibly friendly and instantly brightens your day.
Excellent
Muy comodos y limpios
We got lost on our way to the hotel and Alana Valyan, assistant general manager, stayed on the phone with us until we could see the hotel. The breakfast the next morning was wonderful.
Good
The stay was very good but needed towels the next morning the front desk lady was very rude suggest putting two sets of towels at check in
Excellent place to stay. Very clean and responsive staff.
It’s very nice
Great location to Golden Nugget with a shuttle. Staff was very friendly.
Smell
very disappointed in this stay. Booked a King bed room through Expedia, was given a room with two full beds. Desk worker said Expedia booked that. Wasn't allowed to move rooms. Hotel was extremely loud, thin walls, uncomfortable beds, no usb plugs, refrigerator didn't work, and parking was scarce. Never will stay there again.
The hotel and room were nice. Will be staying here again.
The bathroom was so disgusting we didn’t even take a shower the night we stayed. There was mold and a hair on the tub. The toilet paper as dirty. The mirror was obviously not cleaned before we stayed and there was some dried brown stuff on wall by sink. Would not stay at this property again.
This is our 2nd trip to Louisiana in the past few months and chose to stay here do to location and great service. Thank you
Really close to the casino and the breakfast was great. Staff really friendly and overall a good stay
Was there for three nights and the room was never serviced, even after specifically requesting service. Understandably, Thursday was Thanksgiving and therefore service may have been limited, however, the request for service was made Friday morning. When returning Friday evening, towels had to be obtained from the front desk.
Hampton Inns have always been a favorite stay. Lake Charles, LA was outstanding as well. Everything was clean, bed and pillows were comfy.
Mcneese State visit
The representative at check-in was quite helpful. In addition, the young lady working the complementary breakfast was very, very helpful and accommodating!
The hotel is in a good location. The evening desk person was not at the desk with three customers waiting. She was snarky when located. The hotel is showing is showing it’s age and needs to be refurbished.
The front desk attendant was extremely helpful and took care of us very well! She provided excellent customer service. I can’t remember her name but she was working the night of Saturday the 8th.
Nice and clean
Hospitality Plus
Everything was great especially the young lady taking care of the breakfast area Sunday morning and your company has a special employee in having her working for you!!
Nice One Night Stay
Check-in was quick and efficient. Staff was friendly at the front desk and at breakfast the next morning. We will stay again.
The customer service was very poor from the beginning to the end of the trip. I went to see if we could check into our room as they didn’t seem busy and was very rudely told no. I was also charged twice for this room!
It was clean
Close to the casino
The room was really big, very clean, and the bed was comfortable.
Excellent
Very close to casino area.
Hampton Inn Lake Charles | Hotel in Lake Charles | Travala.com
Rodney at front desk is super nice. The room however was the worst I’ve ever seen. Super outdated and dirty.