Haikou Marriott Hotel
8.2

Excellent

49 Guest reviews

8.2
Excellent
49 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service8.4/10
Comfort8.4/10
Condition8.2/10
location8.0/10
Neighborhood7.0/10
Amenities8.4/10

No 292 Binhai Avenue, Haikou, China. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

With a stay at Haikou Marriott Hotel in Haikou (Xiuying), you'll be a 1-minute drive from Hainan International Convention and Exhibition Center and 8 minutes from Hainan West Coast Golf Course. This beach hotel is 4.1 mi (6.6 km) from Holiday Beach and 5.3 mi (8.5 km) from Meishi Mayflower International Golf Club. Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LED televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Haikou? This hotel has facilities measuring 9096 square feet (845 square meters), including a conference center. Free self parking is available onsite.

Hotel policies

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 16.6 percent

We have included all charges provided to us by the property.

You need to know
  • Hot springs access available from 9:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Optional fees
  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Conference space

Barbecue grill(s)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Children's pool

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

Picnic area

24-hour front desk

Express check-out

Full-service spa

Sauna

Wedding services

Express check-in

Billiards or pool table

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Free area shuttle

Number of restaurants - 3

Conference space size (feet) - 9096

Conference space size (meters) - 845

Number of outdoor pools - 2

Number of hot tubs - 1

Conference center

Snack bar/deli

Free self parking

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Children's club (free)

Vegetable garden

Ballroom

Banquet hall

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Visual alarms in hallways

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

8.2
Excellent49 Verified Reviews
warning-sign.svg
Cleanliness8.6/10
Service8.4/10
Comfort8.4/10
Condition8.2/10
location8.0/10
Neighborhood7.0/10
Amenities8.4/10
10/10
Exceptional
Patricia, 21 Feb 2025
expedia-logo-v2.pngTraveller

Property location in new developed area, next to convention center. Perfect for convention attendees. Very nice hotel but quite a distance away from the center town.

10/10
Exceptional
Wei, 21 Feb 2024
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入住体验非常棒,酒店特别豪华,阳台外的海景太美了

8/10
Excellent
Michael, 03 Nov 2019
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Nice hotel at Haikou outskirts

Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers

8/10
Excellent
Verified traveler, 08 Jan 2019
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The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.

6/10
Fair
Po-Hsiang, 23 Jun 2018
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nice and elegant hotel but far away from CBD

far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better

10/10
Exceptional
Steve, 23 Apr 2018
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True 5 star

We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best

2/10
Poor
Verified traveler, 16 Mar 2018
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Terrible experience

We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.

10/10
Exceptional
Yuzhuo, 07 Nov 2017
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Big room, tub facing the ocean. Nice experience!

8/10
Excellent
Nguyen Hoang, 01 Jul 2016
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great bathroom

8/10
Excellent
Minul, 16 Dec 2015
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Good service, Clean room

Good service quality, clean room near the beach but no access to the beach or even to the platform near by. Perfect for Business/official stay. If you stay there, do not miss the hot spring bath - that's good. Food is bit expensive with limited choice.

10/10
Exceptional
Steven, 13 Nov 2015
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fantastic place to end our two-week vacation

originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours. entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom. we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience. we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment. one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.

6/10
Fair
MOTASEM, 25 Oct 2015
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Good location if you are going on business

It was OK but very hard to have any kind of communication in English with any on in the Hotel.

10/10
Exceptional
Verified traveler, 29 Dec 2014
expedia-logo-v2.pngTraveller

clean and elegant.

My family was very happy and comfortable in Marriot Haikou Hotel. We felt safe and warm. The staff was friendly and helpful. The hotel is very new and the staff is also new.Some were inexperience but were passionate abt their job.

10/10
Exceptional
WENLONG, 01 Mar 2025
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服务专业,酒店设施齐全.

6/10
Fair
Yaqing, 08 Aug 2024
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沙滩无维护

海景不错,但没有直通海边沙滩的隧道,去往海边沙滩最近的门关闭,需要从大堂正门绕行。海边沙滩没有任何设施,没有躺椅,没有遮阳伞,没有维护,没有灯光,可以认为这个沙滩和万豪一点关系都没有。10楼的过道非常热,等电梯十分煎熬。早餐人很多时有两人占了三四张桌子,十分嚣张。

8/10
Excellent
CHU, 25 Aug 2021
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环境清静

位置近海口新码头,环境清静,床舒适,就是可能因为近海所以房间有少许霉味和湿气,多植物和水所以有蚊,房间有驱蚊液但游泳玩水被咬了,整体来说不错的

8/10
Excellent
jifang, 30 Jan 2021
hotel-logo-v2.pngTraveller

刚到时,前台给了我有烟房,之后和总台沟通后,给我升级调整了,之后的房间就很不错,希望以后前台在给房间是问一下住客是否接受有烟房,工作做的周到一些,其他都可以

8/10
Excellent
JONGHO, 20 Jul 2020
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가족 여행 좋아요

가족 여행으로 2일 사용했는데 좋았습니다.

10/10
Exceptional
Bowen, 05 Jun 2020
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让人惊喜的亲子酒店

我们是家庭来渡假的,虽然可能因为疲情影响,酒店很多设施没有开,但是员工的服务非常好,整体体验200分! 房间都是带阳台朝海的,景色非常好,就是蚊子有点多,黄昏开始就建议不要出阳台了,酒店也有给小朋友提供防蚊带。 我们随行带了三岁半的小朋友,没想到万豪的亲子活动非常丰富,每天都安排得挺满,尤其是周末,做小饼干、pizza,游水、插花、调鸡尾酒等等等等,能参加的我们都尽量参加,因为实在也没什么事做了。。 特别感谢其中曾淑川和杜统的员工,非常亲切,很有爱心,一直把小朋友照顾的非常好,让我们在酒店的体验非常好,在这里特别感谢一下入住万豪期间他们的照顾,非常推荐有小朋友的家庭入住,不要错过酒店安排的亲子活动!

10/10
Exceptional
Verified traveler, 17 Aug 2019
expedia-logo-v2.pngTraveller

We enjoyed a relaxed start of our trip throughout Southern China in this wonderful hotel. Rooms very clean, nice restaurant (with very good breakfast), well-equipped gym, nice swimming pools.

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