Hacienda Buenaventura Hotel & Mexican Charm

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With a stay at Hacienda Buenaventura Hotel & Mexican Charm in Puerto Vallarta (Hotel Zone), you'll be a 5-minute walk from Bay of Banderas and 7 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 2.9 mi (4.7 km) from Malecon and 9.5 mi (15.3 km) from Nuevo Vallarta Beach. Stay in one of 155 guestrooms featuring LED televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• A late check-out fee will be charged
• Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish