Grand Jatra Hotel Balikpapan

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A stay at Grand Jatra Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 3-minute drive from Plaza Balikpapan. This spa hotel is 1.3 mi (2.1 km) from Pentacity Mall and 1.3 mi (2.2 km) from Aquaboom Waterpark. Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 7 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Special Instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Minimal age

15

Optional fees

• Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian