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24 Feb 2025
Monday
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25 Feb 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Grand Hotel Elizabeth Durango, you'll be centrally located in Durango, steps from Solar Eclipse April 8th 2024 and 5 minutes by foot from Morelos Garden. This hotel is 0.4 mi (0.7 km) from Conde del Valle de Suchil Palace and 0.4 mi (0.7 km) from Mining Tunnel Museum. Make yourself at home in one of the 27 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Noise-free rooms not guaranteed

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 8

Pet max weight (per pet) in lb is 18

Only dogs are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 2:30 PM
Check-in by: 3:00 PM
Minimum check-in age: 18
Check-out by: 1:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Important information

You need to know
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
Minimal age
18
Optional fees
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Non-smoking

Business facilities

Accessible facilities

Other

Elevator

Barbecue grill(s)

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Meeting rooms

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

24-hour business center

Snack bar/deli

Free self parking

Rooftop terrace

Number of bars/lounges - 1

Terrace

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Well-lit path to entrance

Hotel reviews

8.4
Excellent116 Verified Reviews
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Cleanliness8.8/10
Service8.8/10
Comfort8.4/10
Condition8.8/10
Neighborhood9.0/10
Amenities8.2/10
10/10
Exceptional
Ruth, 27 Oct 2022
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Excellent service

10/10
Exceptional
Flori, 17 Sep 2022
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The property is well kept, and what I like the most its clean!!!

8/10
Excellent
Yesenia, 12 May 2022
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The hotel itself doesn’t look like much from outside but inside it’s clean and well kept, the rooms are also clean and well kept however the bedding needs to be updated and washed more often. Breakfast is great other lunch menu items are OK. service was always very nice. I would stay here again.

4/10
Poor
Verified traveler, 21 Nov 2021
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No Agus caliente for 3 days

The hotel has a problem with it's hot water system.

8/10
Excellent
Victor, 20 Oct 2021
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Very clean and excellent location with all stores and historic locations nearby, very friendly staff, just the hot water takes a long time to come out

6/10
Fair
Verified traveler, 12 Oct 2021
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An okay stay for a weekend

It was an okay hotel. We got there and they didn't seem to have our reservation. We paid for an upgraded room, but got the basic room. The bathroom smelled like mildew. The breakfast and the view were great.

4/10
Poor
Linda, 06 Sep 2020
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The hotel was closed down when we arrived. Somehow Expedia let us make a reservation at a hotel that is out of business. Sad because we liked this hotel very much.

10/10
Exceptional
Verified traveler, 24 Jul 2019
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The hotel is located in a good location, easy to find and plenty of parking available. The hotel is very clean

10/10
Exceptional
Elvis, 08 Jul 2019
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Good saty

Good stay, just some noice from music out in front of hotel...

10/10
Exceptional
Verified traveler, 20 Mar 2019
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It is very clean and close to downtown. The staff are very friendly. The breakfast was great . We will come back . It meets western standards. We will highly recommend this hotel .

10/10
Exceptional
Verified traveler, 23 Feb 2019
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Very nice modern hotel, with very comfortable beds. There is free parking and we had a delicious breakfast included. Very well situated on a major commercial street, you can walk to all the attractions. Staff were extremely pleasant, shout out to the parking attendant! We loved Durango, we were here as tourists.

6/10
Fair
paul, 17 Jan 2019
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Durango visit

Early morning noisy fan. Vanity sink was not draining properly, ceiling in bathroom was falling down. Bathroom was very small and tight. Someone should explain at the front desk about turning on the lights in the room. Front desk person should be friendlier

10/10
Exceptional
Verified traveler, 15 Jan 2019
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Location was central to see attractions , staff very helpful and accommodating

10/10
Exceptional
Alonso, 04 Nov 2018
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The hotel is right by downtown with acces to anything you need. Great staff I travel a lot to this city and I am sure to book again with this hotel. Thanks

6/10
Fair
Maria, 22 Oct 2018
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Room too small, and you can hear all the noise from the outside busy streets.

8/10
Excellent
Antonia, 04 Oct 2018
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excellet

the beds are comfortable and spacious, rooms are big and very clean and I love the decoration pictures and furniture all the need to add from United Kingdom is some Beatles pictures very good I will definitely come back here, I miss them already very nice staff

10/10
Exceptional
Guill, 17 Jun 2018
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The only issue is if you are driving a car is a little difficult to get in to the parking lot. So just parking at front of the hotel and ask for help to the security guy at front or when you ar checking in on the front desk. But other then that was a good experience, good food, good personal staff.

10/10
Exceptional
Ian, 31 Mar 2018
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Great deal for the price.

The night staff upon arrival was very helpful and friendly. The room is cozy and will suit my needs for my stay.

8/10
Excellent
Richard , 26 Oct 2017
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Downtown hotel with secure parking

En route Canada to Manzanillo we stayed here for secure parking and walking distance to the cathedral and other sites. Room was small but clean and quiet. Breakfast on 5th floor with nice views. Overall very pleasant but the safe in the closet was locked. We put a bike lock on the closet doors and secured some of our things inside (laptops, etc) when we went out.

6/10
Fair
Verified traveler, 23 Oct 2017
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good stay

The hotel is good, nice beds, clean. But it has a bar on the top of the hotel and it is really noisy so it is impossible to rest in there.

10/10
Exceptional
José Roberto Ramírez, 01 Apr 2024
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Bien

8/10
Excellent
Lucía, 10 Aug 2023
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En general el hotel está muy bien ubicado, cerca de tiendas, restaurantes, se puede llegar en auto, taxi, autobús. Las instalaciones del hotel también agradables.

6/10
Fair
maria isabel, 30 Jul 2023
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El olor a drenaje en la habitación es muy fuerte

4/10
Poor
LLUVIA, 28 Jul 2023
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Horrible, no se puede dormir por el ruido insoportable en las instalaciones. Toda la noche prende una bomba o no sé qué sea, pero es un ruido muy fuerte…. Increíble que no hagan algo al respecto

10/10
Exceptional
ENRIQUE, 22 Jul 2023
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Excelente hotel súper cómodo

10/10
Exceptional
FIDENCIO, 01 May 2023
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Excelente

El hotel está muy céntrico, limpio amplio y la Gente es muy amable

8/10
Excellent
Verified traveler, 08 Apr 2023
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Buen servicio y muy limpio!

8/10
Excellent
Gabino, 08 Jan 2023
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Tiene nexflix en la televisión

10/10
Exceptional
Omar, 29 Dec 2022
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Excelente servicio

10/10
Exceptional
Jorge, 18 Dec 2022
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Excelente ubicación, amplio estacionamiento al igual que las habitaciones

10/10
Exceptional
Leonardo, 24 Nov 2022
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Excelente opcion

Excelente experiencia, muy practico, excelente servicio, muy limpio, buen precio

10/10
Exceptional
CESAR D, 27 Oct 2022
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Excelente hotel en el centro de Durango

Bien gracias.....

10/10
Exceptional
patricia amalia, 24 Oct 2022
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Todo excelente

4/10
Poor
Rogelio, 19 Oct 2022
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Cabellos en la ropa de cama y en las toallas

El servicio por parte de la recepcionista que se encuentra en la mañana de mala gana, no parece estar contenta en su trabajo. Tuve mala experiencia ya que las sábanas tenían cabellos largos al igual que las toallas, estoy totalmente que no son míos porque tengo el cabello corto y no fui con nadie más.

10/10
Exceptional
Cesar, 19 Sep 2022
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Todo muy bien. Solo pésimo el servicio de facturación de los alimentos.

2/10
Poor
Jose, 13 Jul 2022
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Este hotel no lo recomiendo nada hay muchísimo ruido toda la noche , si no son los aires acondicionados , es la calle , no descanse nada

6/10
Fair
Elsie Margarita, 31 May 2022
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UN RUIDASO DE MUSICA EN LA MADRUGADA...FIESTA PROLONGADA HASTA LAS 3 AM QUE NO PERMITIO DORMIR BIEN...

10/10
Exceptional
Oscar Roberto, 23 May 2022
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Estacionamiento grande y fácil recorrido caminado al centro histórico

10/10
Exceptional
Dulce, 25 Apr 2022
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El Hotel es muy bonito, recomendable.

10/10
Exceptional
Pablo, 22 Nov 2021
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Ampliamente recomendable!!

Todo genial!!! Atención inmejorable, la comida excedió mis expectativas ya que adicional a que la incluyó el hospedaje, el fin de semana fue bufete. La atención de los empleados, el servicio del restaurante y en general las instalaciones sin quedar a deber. Esta muy cerca del centro, así que pudimos caminar a todos los lugares que visitamos. Lo recomiendo y en definitivo regresaré a este hospedaje sin dudarlo.

10/10
Exceptional
Jorge Luis, 07 Nov 2021
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Excelente estancia. Lo único que faltó es personal que ayude con el equipaje al arribo al hotel.

10/10
Exceptional
TOMAS PRAXEDIS, 17 Sep 2021
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Bien, solo que el Estacionamiwnto estaba al descubierto y una parte empedrado y otro en tierra.

2/10
Poor
esther Alicia, 14 Mar 2021
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No tienen convenio

Hice la reservación y no me la valieron, me dijeron que no tienen convenio con ustedes y ustedes me cobraron completa la estadía y ustedes hoteles.com no han sido para contestarme el teléfono o devolverme mi dinero que pague, estoy muy enojada porque nunca había tendido problemas con una Reservación y ahora hasta les pague y nada que me han devuelto mi dinero

4/10
Poor
Verified traveler, 11 Jan 2021
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El hotel dejó de funcionar 9 meses y todas los servicios no estaban al nivel para volver a brindar atención. Habitaciones frias. Poca agua caliente. No tenian contemplada mi llegada x hacer la reservacion con expedia. No es justo el precio y la categoría para lo q ofrecen de servicio

6/10
Fair
HAZEL, 06 Nov 2020
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el hotel estaba cerrado por tiempo indefinido

El hotel se encuentra cerrado y al momento de reservar no existieron filtros para confirmar que siguiera en servicio, es una pena era muy buen hotel.

8/10
Excellent
Verified traveler, 21 Mar 2020
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Hôtel très propre, bien situé, à proximité à pied de tout. Personnel très attentionné.

10/10
Exceptional
Verified traveler, 11 Mar 2020
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Excelente servicio del personsl, buenos desayunos y ubicacion centrica

8/10
Excellent
Verified traveler, 02 Mar 2020
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こじんまりしているが使い勝手のいい部屋だった。

10/10
Exceptional
Verified traveler, 17 Oct 2019
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Hotel nuevo, moderno y excelente ubicación cerca de puntos de interés

8/10
Excellent
Ricardo, 23 Sep 2019
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En general el Hotel cumple con el costo beneficio, muy buena ubicación para quien decida caminar al área de catedral y alrededores y ahorrarse el moverse en carro.

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