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15 Apr 2025
Tuesday
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16 Apr 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Graha Ayu Hotel places you in the heart of Mataram, just a 5-minute walk from Mataram Mall and within a 5-minute drive of Pura Meru. This hotel is 9.7 mi (15.7 km) from Senggigi Beach and 1.4 mi (2.2 km) from Lombok Epicentrum Mall. Make yourself at home in one of the 93 air-conditioned guestrooms. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 1:00 PM
Check-in by: 1:00 AM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
Minimal age
18
Optional fees
  • Airport shuttle fee: IDR 250000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Entertainment

Other

Airport transportation (surcharge)

Garden

Safe-deposit box at front desk

24-hour front desk

Number of restaurants - 1

Number of meeting rooms - 2

Number of outdoor pools - 1

Free self parking

Number of coffee shops/cafes - 1

Free RV, bus, truck parking

Hotel reviews

5.0
Poor4 Verified Reviews
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Cleanliness4.4/10
Service6.0/10
Comfort6.0/10
Condition4.6/10
location2.0/10
Neighborhood4.0/10
Value2.0/10
2/10
Poor
Tim R., 27 Oct 2015
expedia-logo-v2.pngTraveller

dont do it

1 .the hotel was next to a couple of mosques,so you had praying on load speaker from 5 am ,5 times a day 7 days a week. 2.i left some money in a bag in a flight wallet ,locked the door and went to have a coffee ,came back to 2 cleaners in my room ,1 looking more like a lookout for the other , they remade the bed i slept in even though i was checking out and they remade the other bed that had food stains on it,when they left i noticed ,some of the money in the wallet id just counted was less than before i went for my coffee,taking some not all is a bit of a common trick over there so as to not raise suspicion and to make the victim second guess themselves,a common trick over there. 3. i was booked in for 7 days,i cancelled after 1st day am in the process of trying to get a refund.

6/10
Fair
Louise, 20 Jun 2016
hotel-logo-v2.pngTraveller

Ikke det bedste, ikke det værste

Dårlig wifi, og myrer overalt. Der var heller ingen liggestole ved poolen. Maden var også dyr. Servicen var i top og poolen var lækker.

10/10
Exceptional
Verified traveler, 19 Aug 2015
expedia-logo-v2.pngTraveller

싸지만 친절한과 편안함

대체로 직원들이 매우 친절하나 청결은 조금 부족. 옆에 사원이있어 새벽에 기도음악으로 시끄러움. 하지만 힐링을 위한 여행이 아니라면 그 또한 장점일듯.

2/10
Poor
Verified traveler, 05 Jan 2015
hotel-logo-v2.pngTraveller

Awful

Horrible place. The pictures on this site is not even the same hotel. Do NOT stay here.

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