HORRIBLE STAY

The rooms were okay. Pathetic service during breakfast, the food is basically for the Chinese occupants and it's a first come first serve basis ,it's like a school once the food is finished if you didn't get that's your problem no effort even to meet the guest satisfaction. We didn't get the value of what we paid for.

The toilet system needs attention. We went for a day without the toilet flashing twice

Cockroaches in room Aircon not working WiFi not working No help from staff on issues Insects everywhere Staff ignore requests Poorly maintained Nice hotels available in close proximity (will never stay here again)

Should be awesome but isn’t

The the place looks awesome as you drive up, but the pool isn’t clean the lifts don’t work you can’t get access to the beach as the won’t open the gates They messed up with the booking and then tried to charge me for something that they could explain what they were charging for

Best in Beira

Our trip was great the breakfast rice was bomb. The rooms were nice and the service was great. The grounds are beautiful

HOTEL IS RUNDOWN

I booked this for 2 of our business travellers and their experience was not good. Feedback is that the facility is totally run down with poor infrastructure and terrible food

Dsapontado com a gestão,hotel confortável!

Um hotel 5 estrelas que não consegue fornecer um café as 9.30 porque estão sem energia há mais de 2 horas,e não têm soluções nem para fritar ovo! O que estava disponível eram porco e língua de vaca acompanhado de arroz,onde já se viu isso????So chinês mesmo,mas aqui é Moçambique!!Ate o pão era seco,e nem queijo tinha,uma vergonha de serviço!!!

Overnight in Beira

Pros: Huge rooms with view of grounds and ocean - quiet, remote, balcony off bedroom. Cons: Taxi cost from property to airport $15 for 7 minute drive - cost less to Beira Terrace across town. Communication is an issue. Prepaid may not show and can be an issue, so checkin can take longer than normal. Rooms quite a distance from reception and pool - at least mine was. First room had no electric - 2nd room fine. TV has 2 English language channels: Fox News and BBC world news, rest are Chinese with 2 Portuguese and reception not good. Bathroom is large, with both tub and shower, but glass wall between bedroom/bathroom that precludes privacy from bedroom a bit disconcerting. This is a HUGE property with lots of employees and security, but seems almost deserted - was built by Chinese and includes mini mall and theme park, both now abandoned. Chinese built major road so maybe that's why this property built?

Avoid at all costs

Really awful hotel and one to avoid at all costs. We booked a suite as a couple through hotels.com but on arrival this was not available due to a lack of electricity. The hotel refused to refund the difference when downgrading us to a standard room. The room was poorly cleaned, dirty sheets and a balcony door that wouldn't lock. The suffering continued through the night with two power cuts causing the A/C to fail and the room got very hot. At 4am the peacocks began to call to each other, a loud and unpleasant noise which prevented any further deep sleep from 4am until our alarms went off at 7am. Having slept in a dirty, and increasingly warm room I was desperate for a shower. However, overnight the water had failed and we were not even able to flush the toilet let alone have a shower. The reception staff weren't able to assist in any form of refund for what is quite possibly the worst hotel I've experienced. And at $200 for the night? Utterly atrocious experience.

Would do it again for sure.

Went and visited some old friends. The hotel was great and really nice. Wifi was a little spotty and had to be in certain places to receive service. Very clean and very friendly and helpful.

My first trip to Beira after 30 years! Arrived at the Hotel fascinated by the outdoors of the premises. Unfortunately the allure was brought to an end soon when I found the bedsheets were stained with footprints, and the pillows smelled of body odour. Soon after calling the receipt the security guard came to escort us to a different bedroom. During the ptocess there was a blackout and we had to drag around our bags along the corridors in the dark since their generator was operated manually we had to wait 10-20 minutes for the emergency lights. After strolling around the corridors with the guard backwards and forwards, we made sure the second bedroom had clean bedsheets, after the guard left I had a closer look and there were blood stains on a small area

trying to find a room which was secure took 5 attempts. eventually put in a room very far away from reception.Breakfast poor. dinner good.Characterless.

Excellent room with sea view

We had a pleasant stay, with a very nice room with sea view and very convinient parking. Checking and checkout was the fastest ever. Room was clean and ac worked. There was no Wifi but turns out to be a blessing to make the holiday even more precious as we talked more.

It could have been perfect if...

I wrote to you a couple of times without any answer: I saw in your website the room rate $114 but my credit card was debited $133 and when I checked in I understood that the real room rate was $100.

Needs Loads of work

Accommodation needs major upgrades , food was really bad , staff battled to understand English. I waited over 2 hours at the airport for the hotel shuttle which I had booked two days previously. The hotel needs serious attention to detail , the grounds need work done to them. I will not be staying there again, ever

China?

This hotel is like stepping into China. No African feel about it all. Chinese breakfasts. Beds are extremely hard. No wifi in rooms. Very clean hotel if only they can westernise it a bit with a proper breakfast and wifi in rooms. Beds are so hard it feel like sleeping on the floor.

Mixed

Room was decent with good wired internet, however there was no working wifi. Food was mixed, some good but couldn't believe I got microwaved fried rice in the Chinese restaurant. The breakfast buffet caters for Chinese tastes mainly, though I didn't mind the rice and chicken dishes to be honest. Most of the non-Chinese food was of poor quality e.g. Bread, and juices are just diluted cordial. The casino seems to be the place to go to in town at the weekend. I had to ask where it was as there are no signs and generally lacking information.

New hotel with teething problems

Well, the hotel is nicely situated. The rooms are spacious and clean - the bed was terribly hard and not great comfort. Beach times are restricted from 7:00 to 17:00 - a clear minus. The biggest concern was the lack of variety on the breakfast and lack of a good restaurant that also offers a range of choices for vegetarians. The hotel pool was only filled to waist hight and not very clean. Overall it is a nice hotel but needs more attention to detail.

Newer hotel bit it in Beira

Newer hotel but it is in Beira which is not a place you should visit. I felt uncomfortable as a single white women . The hotel is all Chinese the food is absolutely horrible. Would not recommend this hotel!!

"5 star " motel in Beira

I had booked to stay in this hotel golden peacock Beira from 2nd April to 5th April. When I arrived I had to wait a long time at reception as they could not find my reservation. When getting to the room which was a drive away from reception, the area deserted no other guests in the room there was no internet, the bed was so hard it was like there was no mattress, the television didn't work properly and there were ashtrays and the room had a horrible smell of stale smoke despite the hotel being described as smoke free on hotels.com this is definitely not the case. The hotel has 5 stars on the website however this is not the case. I was extremely disappointed and did not even stay one night. I found another hotel in Beira which is much better, so I did not even stay in the golden peacock. I have had to incur extra expense by booking another hotel room. I had only booked this hotel because it was the only decent one I could find in Beira before I came. However on arrival I have seen brand new very good quality hotels which are not yet advertised on the internet.