Garlands del Rio Riverside Boutique Hotel
9.2

Wonderful

964 Guest reviews

9.2
Wonderful
964 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.6/10
Comfort9.2/10
Condition9.0/10
location10/10
Neighborhood9.2/10
Amenities8.8/10

Aquiles Serdan 367, Puerto Vallarta, Mexico, United Mexican States. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Non-smoking
Childcare
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Hotel Description

Located in Puerto Vallarta (Romantic Zone), Garlands del Rio Riverside Boutique Hotel is within a 15-minute walk of Malecon and Playa de los Muertos. This bed & breakfast is 4.1 mi (6.6 km) from Cruise Ship Terminal and 14.2 mi (22.9 km) from Nuevo Vallarta Beach. Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bathrobes. Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.

Hotel policies

No elevators

Parking height restrictions apply

Professional property host/manager

Pets allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • Reservations are required for spa treatments. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 8:30 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately USD 12 for adults and USD 12 for children
  • Pet fee: USD 30 per pet, per night
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-in fee: USD 30 for check-in between 10:00 PM and 1 AM
  • Late check-out fee: USD 40 (subject to availability)
  • Crib (infant bed) fee: USD 30 per night
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Spa

Entertainment

Non-smoking

Childcare

Other

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Garden

Library

Safe-deposit box at front desk

Spa services on site

Picnic area

Front desk (limited hours)

Number of restaurants - 1

Number of outdoor pools - 1

Number of hot tubs - 1

Snack bar/deli

Parking (limited spaces)

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Wheelchair accessible – no

Food and water bowls

Hotel reviews

9.2
Wonderful964 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service9.6/10
Comfort9.2/10
Condition9.0/10
location10/10
Neighborhood9.2/10
Amenities8.8/10
10/10
Exceptional
Robert, 15 Apr 2025
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Garlands is a unique property placed at the edge of the zona romantica in PV. Splendid unusual rooms, great staff, good breakfast.

10/10
Exceptional
Rachel, 15 Apr 2025
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One of the best hidden spots in PV. We love this hotel!

4/10
Poor
HABEEB, 14 Apr 2025
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Close enough to groceries

6/10
Fair
Lillian, 01 Apr 2025
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Wonderful staff, cute place to stay for a couple days.

8/10
Excellent
Don, 01 Apr 2025
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Nice Stay

Very friendly & helpful staff. Great location for exploring old Puerto Vallarta. Good breakfast options & referrals to good restaurants.

10/10
Exceptional
Michael, 30 Mar 2025
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Had a great stay with my daughter. Very friendly staff, great location, felt very safe in the middle of all the action

10/10
Exceptional
Joshua Aaron, 30 Mar 2025
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Really enjoyed the quaint bodega style of Garlands Del Rio. From the decor to the cute cats that call the botique home, it was a relaxing and comfortable stay.

10/10
Exceptional
Suzanne, 28 Mar 2025
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Great Spot in Romantica Zone

Our room, facilities and location was perfect.

10/10
Exceptional
Andrew, 26 Mar 2025
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Perfect location, wonderful staff, relaxing heated pool, and Old Vallarta charm. The staff were friendly and helpful. Access to the sister hotel pool was welcome for us, as my husband couldn't get into the pool at the Garlands (the steps were too deep for his limited mobility), but a short walk, and we enjoyed a lovely roof top pool. Jesus was an attentive and friendly bartender, and the desk staff was great. Yvan was helpful and attentive, as were other staff whose names escape me. The location is wonderful. Two short blocks to the beach, and great restaurants all around. Trattoria Nuevo is a beautiful little Italian restaurant with live music. We enjoyed our stay at Garlands very much, and hope to return before too long.

10/10
Exceptional
Matthew, 24 Mar 2025
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Great

10/10
Exceptional
Bruce, 10 Mar 2025
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great

4/10
Poor
Peter F, 08 Mar 2025
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Cigarette smoke ruined my stay

The Garlands Hotel allows smoking on its premises and ruined what otherwise would have been a pleasant stay. Smoking occurred at a common outdoor balcony and the smoke drifted into stairwells and my room. This was not only unpleasant but the second-hand smoke endangered everyone's health. Staff did not take corrective action. Because of this, I will not return to the Garlands until it is completely smoke free.

10/10
Exceptional
Bruce, 08 Mar 2025
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Great staff

10/10
Exceptional
Brian, 06 Mar 2025
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Thumbs up

8/10
Excellent
Natascha, 24 Feb 2025
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It’s a beautiful hotel and the staff are excellent. However, The property is in disrepair for the price.

2/10
Poor
Jason, 22 Feb 2025
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The pool and jacuzzi do not exist and the room is nothing like the photo. The staff were amazing, attentive and friendly

10/10
Exceptional
Brian, 21 Feb 2025
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Very quaint with lots of charm.

6/10
Fair
heston, 20 Feb 2025
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Beautiful place and all the workers were absolutely the best and helped with our special week, but it is entirely way too loud at all hours of the night don’t matter what day it is!! Had to go buy a fan to drawn out the noises it was so bad!! People working on stuff in the middle of night, banging on walls, extremely loud traffic at all nights with blared music and honking!!

10/10
Exceptional
Timothy, 08 Feb 2025
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Unique grand old Mexican house with many interesting design features. May be difficult for those with mobility issues because of the many stairways. Excellent breakfast. Very helpful staff. Beautiful views from balconies.

8/10
Excellent
Alexandra, 07 Feb 2025
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Wonderfully eclectic and authentic feel. The open air courtyard made waking up lovely, though if you wanted silence I would recommend closing your patio doors and windows since you can hear activity pretty easily. Staff was very kind and helpful. If you want to use the hot tub you need to let them know beforehand so they can heat it up. Location was a close walk to everything without being right in the middle of it all.

10/10
Exceptional
craig, 07 Feb 2025
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its a beautiful old building, has lots of character. had a great time at this place. would definitely return

8/10
Excellent
Grazina, 03 Feb 2025
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Some room for improvement but very quaint. Bathroom shower, stairs caused a bit of concern.

10/10
Exceptional
Floyd, 31 Jan 2025
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We stayed for 4 days in mid January in the Marquese suite. Its a hike up the stairs but the room was very nice. Beds very comfy , the big windows open up to the outside so its like being in the trees. No screens but no bugs either. Staff was very accommodating. The included breakfast was fresh and made to order. The building is secure with locks on all the outside entry points. There is a coffee shop and bodega right next door for snacks and supplies. At first the streets appeared a bit rough but after a day you can get around easily and we never felt unsafe. Lots of restaurant options locally with some right over the bridge. The jazz restaurant has music till ten and after that its pretty quite. There is a city bus stop right at the main corner down the street. We used Uber which was easy to get and reasonable in price. Really no need for a rental car. It was our first trip to PV but we are looking to go again. We met many US and Canadians there on winter holiday. Great food scene and beach is just down the street.

10/10
Exceptional
Patricia Christine, 23 Jan 2025
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Loved the uniqueness of this boutique hotel. The staff was very friendly and attentive. We visited the sister hotel, Riviera del Rio, and enjoyed their infinity pool and views which was a nice perk. We enjoyed our welcome drinks and snack and we enjoyed our upgraded room. Loved the convenience of the location- close to the Malécon and the old town and right by the cat island!

10/10
Exceptional
Richard, 23 Jan 2025
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The staff were great. The room was nicely decorated. The location along the river was beautiful to have an excellent breakfast.

8/10
Excellent
Kristin, 19 Jan 2025
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The staff were very friendly and helpful. Beautiful hotel. The sister hotel has amazing pool. Gracias to Garlands de Rio!!!

10/10
Exceptional
Natalie, 13 Jan 2025
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Great place, centrally located. Tasty breakfast. Clean & safe.

10/10
Exceptional
Violette, 02 Jan 2025
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So much character and having access to the sister hotel was quite a treat as well!

10/10
Exceptional
Deepak, 25 Dec 2024
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Riverside, boutique hotel near all the action.

10/10
Exceptional
Regina, 23 Dec 2024
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Unique, safe gorgeous, clean, quiet, very quiet

10/10
Exceptional
Stephen, 21 Dec 2024
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It felt like home away from home.🤗

10/10
Exceptional
Steven, 21 Dec 2024
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Lovely property run by great people.

10/10
Exceptional
Jennifer, 16 Dec 2024
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There was nothing bad to say about this hotel. It was an absolutely charming oasis in the middle of the romantic zone in Puerto Vallarta. It’s sister hotel had a gorgeous pool. The staff at both hotels were absolutely incredible. Everything was incredibly clean and thoughtful.

10/10
Exceptional
Robert, 14 Dec 2024
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The staff, location and accommodations exceeded our expectations

8/10
Excellent
Mary, 11 Dec 2024
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They always offer.you to upgrade for a charge (for the same suite?)even is you are vip. FYI$30 to $50 to check in early

10/10
Exceptional
Jenna Marie, 05 Dec 2024
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Had a great time, the staff were wonderful! Gorgeous spot on the river.

6/10
Fair
Azhar A, 02 Dec 2024
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Average property. The room we stayed was average. Property needs to get upgraded. Location is good close to zona romantico. plenty of restaurants walking distance. This was the only reason we stayed in this location. We were not at the property most of the time. We did a lot of excursions. So it was only used for shower and sleeping. Now that I know of other properties around in this location. I would choose another hotel.

6/10
Fair
Verified traveler, 01 Dec 2024
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Interesting Boutique Hotel

Loved our check-in, as we were offered an Expedia welcome drink, along with great guacamole and chips. Front desk staff was friendly and the room we booked was large, beyond what we expected and imagined. Great for our needs and 1-night stay. One thing to consider, as a boutique hotel, the building has an interesting and unique layout. No elevators, but lots of steps and stairs to navigate throughout.

10/10
Exceptional
Brett, 24 Nov 2024
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Amazing place to stay in PV would recommend to anyone.

10/10
Exceptional
Daniel, 20 Nov 2024
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Lovely refurbished mansion with a great location and fantastically decorated. Stayed here twice and really enjoyed it. Loved the access to riveria del rio’s rooftop pool as well.

10/10
Exceptional
Jennifer, 17 Nov 2024
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This is a lovely boutique hotel with excellent staff and amenities. Our room was beautiful, comfortable and well appointed. I highly recommend adding the breakfast to your staff. We will visit again

10/10
Exceptional
Alia, 09 Nov 2024
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A wonderful hotel and a beautiful location. An amazing trip and time.

10/10
Exceptional
Megan, 08 Nov 2024
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Fantastic place. The bed and pillows were soooo comfortable; the AC worked great and was quiet. The hostess was super nice, she spoke English well and had great recommendations for food and fun. I had a massage, which was very well done and they even came to my room. Breakfast was very tasty and it’s right on the river so that’s nice too. There’s lots of shopping, dining and night clubs right in the area. I felt safe after dark walking around by myself as a single woman. The ONLY thing I could say I’d change about the room if I could was the shower didn’t have much pressure and there was a sky light in my room, which didn’t allow me to black it out - I can’t sleep in if the room is light, that’s me though... Minor things. I would go back tomorrow if I could.

10/10
Exceptional
Crystal, 30 Oct 2024
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Excellent property for solo travellers! Beautiful communal kitchen and honour bar. Fun pool area. Wonderful location! Great helpful and accommodating staff. Love you guys! I’ll be back. :)

10/10
Exceptional
Jose Alberto Cardenas, 26 Oct 2024
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Great place in the middle of it all.

10/10
Exceptional
Timothy, 25 Oct 2024
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Staff were great

10/10
Exceptional
Joshua, 21 Oct 2024
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Ivàn is absolutely amazing. Increibly friendly, perfect dinner recommendations, great beach and activity recommendations, just all around amazing service in such a cool spot.

10/10
Exceptional
Stephanie, 19 Oct 2024
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Great location, staff, atmosphere! Especially appreciated the lighted make-up mirror and great coffee! Unique environment since it was 2 former, upper class personal homes with a lot of character. Fabian was especially helpful and makes great margaritas!

10/10
Exceptional
Brent, 17 Oct 2024
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Will stay again

Awesome place to stay, in the heart of v the old town and blocks away from the beach. They are all very friendly and it is such a unique place with charm.

10/10
Exceptional
Michael, 14 Oct 2024
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Loved it!

10/10
Exceptional
SANDRA, 09 Oct 2024
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What I really like the most was everything is walking distance, Malecón, restaurant, shopping market and mercadito.

10/10
Exceptional
Teresa, 07 Oct 2024
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Perfect spot

Its my favorite place to stay when i am in town. Such an eclectic lovely hotel

8/10
Excellent
Mauro, 28 Sep 2024
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The breakfast was kind of limited, needs more varieties and quantity.

10/10
Exceptional
Karen, 28 Sep 2024
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Very accommodating.

8/10
Excellent
Qasem, 26 Sep 2024
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Very nice hotel in a good location and nice staff. Room was clean and comfortable.

10/10
Exceptional
STEVEN DOUGLAS, 25 Sep 2024
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Nice place to stay

10/10
Exceptional
Teresa, 18 Sep 2024
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Special place

Love it. So beautiful and walking distance to lots of shopping and restaurants

10/10
Exceptional
Tania, 16 Sep 2024
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Excelente ubicación me encantó estar a la orilla del río Cuale

10/10
Exceptional
Yowanda, 15 Sep 2024
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Great stay, great beds, and the river sounds amazing.

10/10
Exceptional
Odalis, 01 Sep 2024
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Very friendly staff , very walkable to the malecón . Will definitely return in the future :) overall we had an amazing experience.

10/10
Exceptional
ARI JESUS, 24 Aug 2024
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Beautiful place.

10/10
Exceptional
Jay, 23 Aug 2024
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This was the first time staying here and we’re lucky to have found this hidden gem. It quickly became our favorite hotel to stay at. We’ll definitely book here again. Highly recommend it.

10/10
Exceptional
Selene, 20 Aug 2024
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I loved the architecture and design of the space as well as the incredible amenities! The pool was stunning, the patio along the river with the hot tub was also stunning! The staff were wonderful, especially Martha! She kept my mom and I in mind about a restaurant we thought was closed but ended up reopening on our last day. She excitedly told us about it as we were leaving for breakfast our last day so we were able to go their instead! Such a wonderful experience I would definitely go back 😊

10/10
Exceptional
DIMAS, 16 Aug 2024
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Very beautiful and clean property - the room was gorgeous too. In a convenient, walkable location just a few minutes from the beach. I really enjoyed my stay here. We were greeted by friendly and responsive staff. Rigo was amazing! I would definitely stay here again. I appreciate them notifying me of a pair of heels I left behind.

10/10
Exceptional
Anne-Marie, 13 Aug 2024
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Staff were great and very helpful for places to go. Room was very nice, comfortable bed and pillows. Pool and area are kept clean and very nice. Loved the experience.

10/10
Exceptional
Joe M, 09 Aug 2024
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Charming

Absolutely amazing! Stunning and so relaxing!

10/10
Exceptional
Liz, 06 Aug 2024
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Ivan was amazing. The place is beautiful and very unique.

10/10
Exceptional
Jordan, 27 Jul 2024
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The best hotel experience I have ever had in my life! I came for my honeymoon and was not disappointed. The staff treat you like family and I will definitely be coming back!!!!!!!

2/10
Poor
Pedro, 22 Jul 2024
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This place is not a place I would ever stay or recommend any to stay. I’ve used Expedia for all my travels and I’m very surprised that you would list this as one of your hotels it’s an embarrassment. The place is abandoned no staff and location is not what’s advertised, romantic zone. Reviews have to be tampered with we ran into other guest that expressed the same concerns. We asked for a refund and they declined it we stay the only one night only cause we had started are travels at 4 am. getting there late for our check in so we were obligated to stay the one night the next day we booked another hotel. The pictures were like listed and our stay was a 10. Sadly Expedia also reached out to get us a refund and they to were declined.

10/10
Exceptional
Karen, 17 Jul 2024
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We always stay at Garlands and love the hotel. It is close to everything and all activities, the staff is incredible and super friendly. We are certainly going back.

10/10
Exceptional
Blanca, 16 Jul 2024
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Just a perfect place to enjoy quiet and beautiful Old Vallarta. It’s a jewel in the heart of Puerto Vallarta, and the Staff were extremely friendly and welcoming.

10/10
Exceptional
Martin, 15 Jul 2024
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Going to Puerto Vallarta for the first time we wanted to experience the town as opposed to staying in an all inclusive resort. Garlands Del Rio is a special place. It’s located in the old town part of PV and is blocks from the beach and surrounded by shops, restaurants and bars. You can get everything you need and the food is amazing. Garlands is a restored building located next to a river and in the heart of the town. It is so unique and beautiful. The staff are amazing as well and will help you with anything you need. If you are looking for a special and unique experience this is your place.

10/10
Exceptional
Muhammad H, 11 Jul 2024
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Wonderful property from beginning to end. A true Diamond in the rough. Service was excellent, room cleaned everyday. It’s on a very small street you wouldn’t believe such a nice place existed. Close to great food and party scene. We will definitely be back

10/10
Exceptional
Al, 10 Jul 2024
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Boutique With a flair

Very restful & quiet surroundings, walking distance to many amenities. Amazing breakfast & friendly staff. Pet friendly

10/10
Exceptional
Brent, 04 Jul 2024
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Only spent a night but I found the place beautiful. Safe area and quiet. Great coffee shop next doo

10/10
Exceptional
Calan, 02 Jul 2024
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Absolutely Beautiful

10/10
Exceptional
John Scott, 12 Jun 2024
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Fue fantástico 👏. Me encanta ❤️ este lugar. la comida fue genial y la experiencia fue tan 👌 👍 genial.

10/10
Exceptional
gregory, 12 Jun 2024
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wonderful staff, great location, charming hotel, beautiful riverside terrace.

10/10
Exceptional
Carey Samuel, 11 Jun 2024
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Great place ,left my I phone at the pool, received notice and they locked it up to pickup next morning THANK YOU.

10/10
Exceptional
hebert, 08 Jun 2024
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Perfect spot for exploration

During the low season, hey we're created daily regenuine smile from Marta, Ivan, grant and Luz. Pros: peace and quiet in the evening, centrally located with lots of yummy food and stores around, close to public bus stop and all the wonderful sights. We took the upgrade and got yummy daily breakfast served by Luz and her team and a very nice room overlooking the river (dry at this time), with neat decors. We really appreciate the superb tips from Martha and Ivan. Oh yeah water dispensers were very much appreciated. Cons: good but whistling AC that can be remedied with ear plugs. We would definitely stay here again and recommend it to others. Thanks again to the wonderful staff. Remarkable neighborhood and places to explore.

10/10
Exceptional
Dennis, 08 Jun 2024
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What can I say Garlands del Rio is a great hotel in an excellent location.

10/10
Exceptional
James, 06 Jun 2024
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We had amazing stay at this hotel. Ivan and his team were extremely helpful and very nice. Great breakfast, great location and beautiful place to stay.

10/10
Exceptional
Jamar, 04 Jun 2024
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The Property had a lot of character!

10/10
Exceptional
esmeralda, 24 May 2024
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Clean and green

8/10
Excellent
robert, 18 May 2024
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pool is a little bit low

8/10
Excellent
Guadalupe, 16 May 2024
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Decent hotel with good location

It's not eco-friendly in the sense that there are a lot of air gaps in the windows and door. They have only one person running the hotel so if you get there while they're away from the desk, it might be a bit hard to get them to opwn the door for you.

10/10
Exceptional
Carlo Alberto, 13 May 2024
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Great staff and very nice property

10/10
Exceptional
Jocelyn, 12 May 2024
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Amazing hospitality!

10/10
Exceptional
Myvan, 08 May 2024
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We stayed here for 7 nights, everything was wonderful! The hotel, the location and the staff... Would definitely stay again!

10/10
Exceptional
Jarod, 06 May 2024
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This property and the staff blew me away! It massively exceeded my expectations and I would genuinely recommend this location to anyone In puerto Vallarta. This is a hidden gem in the city and I would send any of my friends and family here in a heart beat. Well done Garlands team, you all rock and your facilities are top notch. Looking forward to next time, it’ll for sure be here!

10/10
Exceptional
Timothy, 03 May 2024
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Recommended!

Staff was very friendly, property was very clean, location was walking distance to the beach.

10/10
Exceptional
Irene A, 20 Apr 2024
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An amazing location and staff! A big thank-you to the ladies that served breakfast every morning and a special shout out to Martha, Ivan and Grant…you made our stay at Garlands memorable!

10/10
Exceptional
Crystal, 20 Apr 2024
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Lovely hotel. Walkable to everything. Kind staff and great roons

10/10
Exceptional
San, 19 Apr 2024
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Beautiful hotel great friendly staff, good price , close to everything

10/10
Exceptional
Manuela, 08 Apr 2024
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We loved Grant! He was very informative about the history of the hotel! Bed and sheets were awesome! Definitely returning!

10/10
Exceptional
Aline, 03 Apr 2024
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This hotel is amazing! The staff was amazing. They have a sister hotel with an awesome pool and bar with awesome views. it is also walking distance to everything that you would want to do in Puerto Vallarta. The staff exceeded our expectations with everything! You will not regret staying there!

8/10
Excellent
Roger, 28 Mar 2024
expedia-logo-v2.pngTraveller

This is a really cool place if you are not looking for a resort type place but more older Mexico, which iS what i was seeking. Kinda older mansion vibe with lots of corridors and stairways, with patios liviving rooms and even a huge kitchen for anyone to use. Not to forget a cat that warmed up to me with some coaxing. One thing I think they should consider, is making it an adults only BnB. This place has an adult vibe and there really isn't much going on for kids anyway...just saying

10/10
Exceptional
Andrea, 26 Mar 2024
expedia-logo-v2.pngTraveller

Loved that it was old and beautiful and tucked into a quiet place in the city. I could see it from the bridge while walking back from my explorations, a welcome sight. There were a couple of clean, pretty cats walking around enjoying the safety of the place (and the sunny spots) Overall, felt very homey

10/10
Exceptional
Lorena, 26 Mar 2024
expedia-logo-v2.pngTraveller

We were welcomed by Ivan who was very accommodating and friendly. Our room was nice and cool, included WiFi, towels and unique room layout. We were walking distance to the Malecón and surrounding areas. At check out we wanted to explore a bit more and the host graciously let us keep our bags, vehicle in the garage for a few hours after the 11am check out. She made a recommendation to visit Cat island ( we are a family of 4, children ages 8, 10.) they enjoyed it. Highly recommended. Thank you.

10/10
Exceptional
Patricia, 24 Mar 2024
expedia-logo-v2.pngTraveller

The place is really nice, the staff is very friendly, Thank you Martha for being so nice !

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