Excellent hotel

It has been awhile since I stayed at the Four Seasons in Beverly Hills. The staff and service was top notch. Not many places better in that respect. The facilities were very nice and clean. It is an older property, and there were a few nit picky items I would like to see changed, but they are not even worth mentioning here. Book this hotel with confidence.

Most beautiful hotel I’ve had the pleasure of staying at in LA, I will definitely be back. The front desk staff, spa and valet parking team are genuinely world class! Can’t wait to visit again.

Test

Very comfortable hotel with great staff!

High quality hotel as one would expect of Four Seasons. Good location excellent housekeeping nice if small pool. Breakfast a bit limited in choice.

Had an amazing mommy daughter weekend at the four seasons. Staff was amazing. Will definitely stay here again.

Probably the best hotel I have stayed in. Staff went above and beyond to make sure our stay was amazing and made us feel special. Definitely gonna stay here again next time I’m in LA

Great service and beautiful hotel

Excellent

It was OK but def not worth the money. Used to be much better but nowadays it’s just like any other 4 star hotel. Restaurant service was up and down. Great one day and really bad the next.

Great service levels. Properly older than competitors. But the service cannot be beat.

Nice

Good

One of the more dated Four Seasons I’ve stayed at. However, the staff were excellent and it was located in a lovely area.

Great service and nice rooms

I have visited many Four Seasons hotels that have always been amazing in every way. I had just flown back from Tokyo where I also stayed at the Four Seasons Otemachi, and was expecting the same high quality Four Seasons service I have encountered in other cities. I have been to about 10 other Four Season hotels as a regular customer of this chain. This Beverly Hills Four Seasons is very dated; the staff isn’t as welcoming; the service and food at the restaurant was terrible. I was very disappointed with the overall experience.

Great service. Decent size rooms with balcony. Clean. Felt looked after.

Great stay

I was just there for one event, and spent one night. All of the staff was very very pleasant and helpful.

Solid

We loved the new spa-like feel of the recent renovations. As always, the Four Seasons is the best choice for us to enjoy wonderful accommodations and excellent dining choices.

Wonderful experience.

H

Excellent service. Beautiful property. Comfortable beds. Outstanding toiletry products.

Excellent stay The staff were very helpful and accommodating Excellent facilities

top staff service. house car service is really nice. beddings are very clean. wifi sometimes have glitches

The staff was impeccable (except for the hotel retail store clerk). Definitely a step above any other hotel experience. We will definitely stay again.

overall very clean and nice place. staff and service are the best. can upgrade with LED makeup mirror

What a wonderful stay!

Friendly staff - nice rooms.

It is a perfect 4 Season's Property

This by far was the most wonderful stay, I have ever had. I stayed in room 1602, which had the amazing views of the Hollywood hills. The staff was unbelievably attentive, and made the stay for me, my husband and my daughter definitely one to remember. The way they went above and beyond for not only me and my husband but for my daughter in specific definitely makes me feel as though I want to come back as soon as possible. I highly recommend this hotel to anyone who is looking to be taken care of in the upmost way! 10/10 hands down!

Perfection

My home away from home

It's ok.

This hotel is a hard one to review, on one hand it still has amazing comfortable beds as always, yet on the other the bathrooms are really below average (3.5 star hotel feel), the rooms feel old in aesthetic and condition and the service, although attentive is kind of that forced kindness that feels awkward and uncomfortable (that's obviously subjective!).. Not everyone, the bell staff are always really lovely.. but yeah. I dont think it's worth the price - which was $800 a night for the lowest priced room when i booked.

A classic beauty.

Truly, the greatest hotel. It’s not the fanciest of the most updated with the most technologically advanced. It’s just classic customer service, comfort, and beauty. It’s a splurge for me to ever stay there, but it’s worth every cent.

Fabulous property! Loved the cleanliness and beauty. The staff were all super friendly and helpful

The Four seasons never fails. It simply ticks all the boxes. Will definitely be back next time we are in LA

Great stay as always.

Excellent hotel. Highly satisfied.

Took my wife here for her birthday weekend and was very pleased. First, let me say the Four Seasons experience is all about service, and they didn't disappoint. The front desk, concierge, door men, wait staff at the lounges and restaurant and even the car service were all attentive, and super helpful. For the holidays, they have the whole place decorated, and it added to a festive vibe. The rooms were comfortable. (and my lord, the pillows they use are worth the price of admission alone.. we liked them so much we bought two from the online Four Seasons store.) Being an older hotel the only complaint is the shower is a little whacky, but once you get used to it, worked out fine. (Their free toiletries are awesome as well.. the shampoo smells vaguely of chocolate.. but wasn't over bearing.) All in all we had a wonderful weekend and really enjoyed our stay. Big thank you to the staff for making it special. Really want to tip my

Lack of coffee making facilities in room even tho Espresso machine … no milk… no cups… and coffee station in lobby closed super early… had to run the coffee gauntlet and spend $20 on two Capps from the bar

This is a beautiful hotel and the location is close to dining and shopping. It is also convenient to UCLA, just a 15 minute drive. The lobby was decorated for autumn and was gorgeous. The room was well appointed and very comfortable. All staff members that we interacted with were friendly and helpful. We enjoyed the pool and hot tub, and the poolside wait service was terrific. We also had dinner at the Italian restaurant onsite, and it was wonderful. Hope to return again soon.

DIRTY. Outdated. Pool a mess. Rooms outdated and dirty. 15th floor smells of smoke. The coffee in room set up is horrible. This is NOT up to par with the Four Seasons. This is NOT okay.

Amazing Hotel ! Highly Recommend

Absolutely amazing stay highly recommend this hotel it is just perfect and the staff were so friendly and welcoming, made our stay just brilliant!

Exceptional in Every Way

From pulling up in front of this beautiful hotel to leaving everything and everyone was exceptional. Reception and Concierge service was outstanding - best I have ever experienced. Rooms spacious and extremely comfortable and nothing was too much trouble for them at all at any time. Would return in a heartbeat if back in LA in the future

Extremely friendly and accommodating staff. Close to all major sights in Beverly Hills. You may end up meeting a celebrity in the lobby.

helpful staff

Love it

best personal service

The best staff anywhere. Amazing reception from Tysh. A concierge that cares, thank you Eddie and first class valets!

Very Friendly and helpful staff Nice seating in restaurant Very nice pool area with onsite lifeguard Beautiful rooms with views

Lovely property and staff but a bit isolated. No shops or restaurants in the immediate area thus you need to take a car to reach everything. House car listed as being available but only on certain days between 5PM and 11PM so really of limited use. As long as visitors are aware of this issue the hotel itself was excellent

No longer a safe neighborhood! I’ve been a guest at this hotel over the past 7 yrs. It used to be my fav, but now things have gotten scary. You cannot wear nice jewelry, fancy clothes, or carry a nice handbag or grocery/shopping bags in this area. If you do, you risk being followed by masked “tracker” gang and attacked. A woman in that area was attacked in broad daylight by robbers. Def don’t use any ATMs which are located outside or anywhere a transaction might be seen. Have whatever you might need BEFORE you go to BHs. FYI: Hotel requires guests to produce their personal medical information for the use of all hotel spa services, including the nail salon. Good Luck!

One Night Stay

The hotel and staff at the Four Seasons is excellent. Will definitely return.

Fantastic stay! The staff, food and overall experience was excellent!

very plush

Super friendly staff

the staff could not have been nicer so friendly and helpful nicest hotel staff ever!

Perfect location, impeccable hotel!

Customer service was top notch. The user friendly messaging system on the iPad to make simple requests was an excellent experience. Also making room service requests via the iPad and being able to choose a time for delivery was quite convenient. Pool area was quiet and comfortable to hang out. Overall, a great experience.

I loved this hotel! Great location, and the staff and amenities couldn't have been better. The restaurant, Culina, is also wonderful and had live music on Thursday night.

Beautiful stay

Just an overnight but we felt like we really got away and had a mini vacation. Everything was truly perfect especially Teddy in Cucina who provided kind attentive service on that awkward between lunch and dinner time.

Recent stay

I’ve stayed at this hotel many times and have always been pleased with the property, the staff and the rooms. It truly is always a delightful experience. I think it is the best value of all the premium hotels in the Beverly Hills area.

Wonderful Stay

Excellent stay. Everything you need is there. The service was beyond. My room was lovely. The staff is fabulous. The pool divine. Can’t ask for much more!

The property was very clean and the staff was extremely friendly and professional

It’s the four seasons, always in season and always fantastic!

Great friendly staff

Luxurious comfort. Five stars for every category.

Fours Seasons has literally ruined my ability to stay anywhere else. The service is incredible without being fussy. Super high end environment without ever feeling stuffy. Just an all around 1rst class experience. The pool area is awesome. A true Urban oasis. ⭐️⭐️⭐️⭐️⭐️

Awesome!

it will be nice if 5 start hotel have removable shower heads pillows and mattress was little hard

Hands down a great experience. Only one thing....With COVID-we were served plastic cups versus glasses for our margaritas by the pool. I feel for the price, we need real glass. Otherwise, lower the price. Other than that, you can’t find a better hotel!

First class all the way. Great location and the pool is fantastic. Breakfast best meal served. New dinner menu and the there are better choices on the menu but the food is not as good as it used to be.

Loved it

EVERYONE AT THE FACILITY WAS GREAT, VERY HELPFUL AND WENT ABOVE AND BEYOND.

Fantastic hotel

Just amazing. Lovely room, great service.

We have stayed here multiple times and we are always impressed! Truly dog friendly also. We will be back again soon!

Entire staff was amazing.

I loved the decor and the balcony! Loved the complimentary little note and chocolates! The bed frame was a little dirty that’s the only bad thing I would say but everything else was perfect! The masks and hand sanitizer was a great addition! Will definitely be coming back!

Great staff, very clean, nice view, great foods and drinks

Lamik at the front desk was fantastic, I had just arrived in town and needed a room last minute he was the absolute best customer service. Will always stay at Four Seasons going forward.

Five-star lodging in the Covid Era

Quiet, relaxing, clean. Only suggestions I'd make are easier methods of accessing hotel wifi and Room Service staff communicating better among each other. A request for ice and espresso pods resulted in three separate visits from Room Service. Front desk personnel were helpful and friendly, Culina Restaurant excellent for quality and service. Outdoor pool was pleasant also.

My stay was wonderful I love the service everyone treated me very nice The hotel looked wonderful Love my view from my room My room was very beautiful

Front desk staff were very friendly and professional. The room was sensitized and clean.

The outdoor gym is especially nice and had Peloton bikes

This was an excellent choice for a hotel during COVID! There was no valet parking because of the virus, but onsite garage self parking was complimentary - which was a nice touch. Inside the room we were provided with extra face masks, a bottle of hand sanitizer, and extra surface sanitation wipes. As soon as we arrived and checked into our suite, a staff member brought up a complimentary platter of fresh fruit, a ton of bottled water, and a handwritten welcome letter from the hotel manager. Staff was attentive and very friendly! Room service was also still available until 10pm. We ate at the properties restaurant for dinner, and for breakfast the next morning. Everything was exceptional! They have A LOT of outdoor seating - so reservations were not necessary at anytime, which was nice to not have to think about. Also - the pool is open with full service! I highly recommend this four seasons location!

We thoroughly enjoyed ourselves during our stay. From beginning to end we were taken care of. Thank you to Kisha in concierge and her team. We will definitely be returning.

Very nice

Amazing service. Rooms are just ok for the price but location and service great. Overall nice. Be aware parking garage has very low clearance if you have a large/high vehicle

Staff was pleasant and helpful. Rooms were as expected.

Compare to others the best in the Covid Era, there are everything you need, incl gym, restaurant, all services

Beautiful hotel but…

The Four Seasons is a gorgeous hotel with a reputation for excellent service. I believe in a five-star hotel they should have a Nespresso/Keurig machine in the room when I get there. I’m not sure of all the COVID-19 rules so when I didn’t see one I asked. The problem was I had to ask 4 separate times. Unacceptable in a five-star hotel.

Everything went well except Valet needed some work

Front desk, restaurant, concierge are all very attentive. Valet, due to Covid-19 has been temporary suspended and self parking had been in-placed. BUT I still saw customers leaving their vehicles right in front of the valet booth, greeted by the valet, exited their vehicle and walked into the hotel while the valet drove and park the customers' vehicles! That increased the risk of contracting / spread Covid-19 and SHOULD HAVE BEEN STOPPED.

At $450/nt, I expected more.

Nice spot to hang out and relax. Pool was great. The hotel is just opening up again but the staff is great and very accommodating. They even upgraded us to a suite which was fantastic! Masks are required in the common areas and temperatures are taken before you enter the hotel which was appreciated.

a bit of heaven

Four Seasons was fantastic. We were there for crucial medical appts at nearby facility . Four Seasons made it truly a bit of heaven. The quality and care showed through out the hotel and staff in many details. The food was fantastic as well.

Worth the Money!!!

Most Wonderful Hotel experience Ever!! Amazing staff??

Upscale and service was amazing. Thank you and I will be back soon. Worth every penny.

Friendly & professional staff, makes each stay pleasant.

reception was welcoming and warm. the hotel is beautiful and beautifully maintained. the rooms while small are exceptional. excellent pool, hot tub, sauna, steam room, workout room. wonderful food. underground parking for free!!! wifi worked really well. really exceptional service and staff. made us feel very welcome.

The very best hotel in all areas. The staff are beyond 10 star! The location is perfect, food is great. There isn’t one thing you can find wrong with this property!