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Hotel Description
Located in Hangzhou, Four Points by Sheraton Qiandao Lake Hangzhou is in the entertainment district, a 1-minute drive from Qiandao Lake and 7 minutes from Weiping Ferry Terminal. This hotel is 6.4 mi (10.3 km) from Xiyuan Wharf and 6.6 mi (10.7 km) from Wangutang Park. Stay in one of 161 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include safes and complimentary newspapers, and housekeeping is provided on request. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Hotel policies
LGBTQ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Contactless check-out is available
- Cashless transactions are available
Important information
You need to know
- The seasonal pool will be open from July 01 to August 31.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Optional fees
- Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
Arcade/game room
Garden
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Outdoor seasonal pool
Free wired internet
Wheelchair accessible path of travel
Number of restaurants - 1
Bicycle rentals on site
Free self parking
Number of coffee shops/cafes - 1
24-hour fitness facilities
Electric car charging station
Vegetable garden
Banquet hall
Uncovered parking
Bicycle on site
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Hotel reviews
Traveller
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then did Expedia begin to process a refund. Terrible experience and will not be booking through it anymore.