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Hotel Description
With a stay at Fairmont Chengdu in Chengdu (Wuhou), you'll be within a 5-minute drive of Century City International Exhibition Center and New Century Global Center. This luxury hotel is 2.8 mi (4.5 km) from Chengdu Yintai Centre and 3 mi (4.8 km) from Jiufang Shopping Center. Make yourself at home in one of the 336 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Chengdu? This hotel has 7858 square feet (730 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.
Hotel policies
Parking height restrictions apply
Noise-free rooms not guaranteed
Events/parties allowed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- Pool access available from 6:30 AM to 10 AM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Set meals are served in guestrooms only (no menus or public dining).
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Parties and events are allowed on site
- This property uses a grey water recycling system
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
- Extended parking fee: CNY 120 per day
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 350.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Korean
Japanese
English
Chinese (Mandarin)
Italian
French
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Conference space
Fireplace in lobby
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Limo or town car service available
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Free wired internet
Braille or raised signage
Number of restaurants - 3
Conference space size (feet) - 7858
Conference space size (meters) - 730
Number of meeting rooms - 11
RV, bus, truck parking
Number of indoor pools - 1
Number of spa tubs - 2
Designated smoking areas (fines apply)
Conference center
Parking (limited spaces)
Bicycle rentals on site
Free self parking
Free valet parking
Computer station
Rooftop terrace
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Train station pickup (surcharge)
Pool sun loungers
Long-term parking (surcharge)
Terrace
Supervised childcare/activities (surcharge)
Train station drop-off (surcharge)
Electric car charging station
Vegetable garden
Ballroom
Banquet hall
Reception hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Hotel reviews
Traveller
Travelleroverall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room. overall amazing experience.
TravellerBest customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
TravellerConvenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
TravellerNice staff, great amenities. Close to subway and easy to commute
TravellerThis is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
TravellerThe facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
TravellerThe staff were fantastic everywhere, in particular at the lounge.
TravellerThe hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
TravellerVery modern hotel. Location in front of main busy road so a bit difficult to cross over.
Travellerhotel experience
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
TravellerExcellent service and accomodation
Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
TravellerTop Notch Hotel in Chengdu Tech District
We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
TravellerNice experience
It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
TravellerExcellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology
Traveller最低のホテルです。フロントはとても良くないです。もう使いたくないです。
Traveller第一次入住费尔蒙，很好，性价比很好
TravellerExcelente hotel
Traveller很喜欢，很干净，去成都一直都在住
Travellerとても良いホテル
地下鉄からも近く周辺のホテルと比較して安かった。近隣のヒルトンより部屋は広く落ち着ける。ライトコントロールやトイレなどとても使いやすい。
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience