Although spacious and well equipped the cabins are in dire need of renovation/updating (carpets, furniture, decor,mattress). Grounds/landscaping are in need of maintenance. The pool was lovely but access gates were locked! No sign of staff and reception locked….. eventually contacted via telephone and told location of cabin and key. Not good value.

The warm friendly welcome on arrival. Loved the pool.

Do not stay here. I travel for work alot and this is by far the worst I have seen. STAY AWAY!!

Lack of fitted sheet on the bed was uncomfortable. A top sheet was used in its place.

Spacious apartment, warm & clean.

Had to wait 15 minutes for someone to turn up to check in. Office was deserted with no note or key left out for us. Shower water went cold after a couple of minutes. Rang reception and got a message service. No-one ever rang back. Suspect apartment had been sitting with power off and hot water tank was cold, as later in the night, there was hot water. Apartment was also freezing cold, no heating had been turned on in anticipation of our arrival. Gas wall furnace was turned off, with no pilot lit. Pilot light indicator was not functioning so difficult to get this working. Eventually succeeded as main air-con unit did not appear to heat. Apartment overall was good. Bedroom air-con heated. Had we had hot water and a warm building to greet us, I would have over-looked the 15 minute wait to check in but no response to a message about hot water is very poor.

The place was clean and quiet. The internet service was terrible. I couldn’t even watch the footy without the signal dropping out. Ther were few guests so I couldn’t understand why the internet was so bad. Unless it was turned down in some way. I’m not returning until they fix the internet

Property was very cold, I tried to contact reception 3 times, no reply! Heating did not work, no body on reception when I arrived! Would no stay there again or recommend!

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Happy stay

Very spacious. Comfortable bed and large lounge area.

Difficult to access room. Untidy surroundings, however the room was clean and well equipped.

Renovation made it hard to access office and parking

Friendly and efficient

Our stay at Hideaway was comfortable and convenient for our needs and reasonably priced

Happy stay

Had a lovely stay overnight. Nice quiet location. Great amenities and spacious.

Happy stay

Enjoyed the accommodation. Very spacious and lovely and quiet.

garden unkept

Cool place quiet

It’s quiet

The property was clean and had all that we needed for a short stay.

always easy stay. Clean,quite, well appointed.

the big tv and spacious unit

Neat and tidy staff were friendly

Thought I was booking a motel room, turns out I was booking a small house. Very pleasant surprise and a nice spot to stay.

The property was clean and had a great floor plan however the entire motel was extremely run down. It looked like it may have once been a beautiful well kept place but is now overgrown with weeds and rubbish.

The property look unkempt from the outside and was very dated on the interior. The cleaning also left a lot to be desired. They definitely need to hire a different cleaner. The tv and glass table was wiped with a wet cloth and just left. Looked dirty. Not a good look!

The room itself was lovely, clean, spacious and provided everything we needed. However the excessive rules with threat of further charge was unfair given what we were charged. Pool was unclean, gardens unkempt. No one was available at the office for any questions or assistance the entire time of our stay

Room was clean but overall site showing signs of minimal maintenance lots of weeds growing

Rooms where very clean and comfy. It's a very private with good facilities in the room

I think they maybe new owners inside the appartment was very clean with new furniture. The outside grounds are terrible overgrown as though no one has gardened for months. Also very hard to contact owners re-check out etc just had to leave the key and go.

Every thing was good.

We liked the roominess especially for a long stay, communal bbq and pool area. Fully equipped kitchen was great. The apartment was very clean. The girl on the reception was very nice and very helpful, especially when we had car troubles. We didn't like the condition of the apartment, it was quite jaded ... needed a facelift. Bathroom was quite tacky, and very little room to put personal things. Bare light bulb in lounge area, fins on exhaust fan broken. Said there was a hair dryer but there wasn't, no problem I took my own. The bathroom products were empty and even after requesting refills, that wasn't done. Yes we would recommend this motel especially if staying more than a few days.

Great facilities, friendly staff and nice and spacious

A good one night stop over on our way back to Melbourne.

The staff were wonderful - very helpful. The apartments have "Good Bones" - but are in need of renovation. We had problems with the heating, but a staff member eventually got it working. The gardens around the apartments need attention - there are some really beautiful plants around the apartments that need watering or cut back and paths need sweeping.

The property was the perfect overnight stop over on our trip to Melbourne. It was clean and tidy, but did show its age. It was handy to shops and restaurants. The room price was competitive to other accommodation.

All is nice

Clean, Quiet a little dated but in good condition.

great property

Good convenient Office closed a bit earlier than advertised and the apartment hard to find in the dark but all in all was excellent- great for business or a quick stopover to holiday destinations further down the road

Family getaway

Great unit for family

the location was great but the rooms are bit dated. You need aircon in the bedrooms of the apartments

Overnight stay

Very comfortable, clean and spacious. All the facilities in the unit, including a laundry. Self contained. Would recommend staying again

Average

It was average. Good for short stay

app travelers

Very clean and comfortable. The gentleman in reception was very friendly and professional. Would stay again.

good to have privacy and comfort in the independently built apartments

Was always, this is an excellent choice when visiting Benalla. Large spacious area with more than adequate kitchen area. Amazingly, there are washing machines and dryers in the large bathroom. Very happy to have stayed here for the third time now.

Stains on carpet, rude at reception. Used wotif to book a room, the place i booked was booked out. Over an hour on the phone and got moved to executive hideaway. Tv didnt work, wont be back

We were pleasantly surprised. The apartment was large with two bedrooms & a large bathroom with washing machine & dryer & a kitchen & living area. The shower pressure was magnificent, The place was very clean. Highly recommend

Quiet, clean. Close to required amenities and town.

Clean neat apartments. Washing machine and dryer in unit was very useful.

Nice rooms, nice spot, good parking facilities and excellent helpful staff.

Space in rooms is great - room to spread out and relax; have friends around in comfortable chairs and tables. However, with my vehicle hooked up to a trailer with a track car to use at nearby Winton race track, the removal of the courtesy vehicle to go out at night is a big drawback. Also, no breakfast and messages about heating and cleaning dishes are turn offs.

Enjoyed our one night stay which we chose because was close to the Benalla Hospital. the owner went out of her way to take me to the Railway Station to catch my train the next morning.

It was a really nice place to stay, it had everything we needed.

Another lovely stay, great comfortable room

Excellent service, made a special request and completed before I returned to room. Brilliant

The room was clean and adequate for our one night stay. It is located several blocks out of the town centre with no facilities in the immediate vicinity. It was an easy flat walk or drive into the town centre for meals etc. There was a small kitchenette in the unit but no other amenities on site.

#1 VALUE FOR MONEY, ROOMS ARE FANTASTIC, NEXT TIME I WILL BRING MY TEENAGERS WHO WILL ALSO LOVE IT!!

We loved our Apartment although the property was a bit older it was well maintained and the owners were great

weekend break

great accommodation at a very competitive rate ,very peaceful & quiet

More like an apartment than a motel

I am a repeat visitor to this property. I enjoy ir's quietness, spaciousness and thr friendly and welcoming demeanour of the owners

Nice comfy stay and very reasonably priced for what you get. Definitely my go to place when in benella for a day at Winton raceway.

Very spacious and most suited to our requirements

The motel made our weekend experience to be remembered, due to the friendliest staff, and the ambience of the accommodation.

Revisiting pleasant motel

Lots of space and privacy rare in a motel setting. Well equipped kitchen and laundry makes staying a night or a couple of days very comfortable. Able to tour surrounding areas.....nearby mountains, milawa, beechworth and benalla itself is an attractive small town. Staff very pleasant and helpful.

the hotel and friendly staff and the food was excellent and I give it 5out of five and will highly recommend this resort.

Quiet & comfortable but tired

A comfortable suite, in a quiet corner.Air con a bit noisy, unfortunately we couldn't get WiFi to work, breakfast facilities not available as owners were on holiday & no alternative was provided. Bed was comfortable but inside & outside could have done with a face lift- we've stayed in better for the same price!

Pleasant. A little disappointed that given it was 38 degrees that day no one thought to turn on the aircon for our arrival. Took the whole night to cool the room down for my boys. Bedding and pillows of poor quality. Time for a new mattress and pillows we thought. Good presentation though clean kitchen and bathroom, nice girl who greeted us in late arrival that night and conveniently located to town centre and airport as well as Winton Raceway.

Close to winton raceway

Late arrival owners waited for us which was appreciated

Nice apartment motel

Stayed here 4 nights, handy to everything. I was surprised at how big the unit was, 2 bedrooms kitchen/dining/lounge cups plates cooking utensils and glasses small cooker, microwave toaster and kettle, pots and pans etc. A single bed in lounge which would have been nice to lie on but if you did you had to pay for it. I think there should have been a reduction for not having our sheets and towels changed.

Nice hotel, close to shops etc

Great place to stay if having a racing weekend at Winton. Plenty of parking and very comfy.

Nice motel in quiet area

Stayed two nights. Apartment rooms were in very good condition with all the mod-cons. Very pleasant stay.

Impromptu stay

Impromptu overnight stay booked at the last minute. Conveniently located a short drive from the city centre. Accommodation was clean, warm and comfortable. I was greeted warmly and local food outlets were recommended for both dinner and breakfast the next morning.

The conditions of the room were ok. The staff were very accomodating to our needs during the stay.

Very comfortable, friendly staff. Would stay again