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Excellence Riviera Cancun - Adults Only All Inclusive
Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, Mexico, United Mexican States
Most Popular
Other
Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, Mexico, United Mexican States
Hotel Description
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach. Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Children not allowed
Minimum guest age is 18
EarthCheck
Caters to adults only
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- No shows require payment in full, including taxes and service fee.
Minimal age
18
Optional fees
- Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Description
Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, Mexico, United Mexican States. See map
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Hotel Description
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach. Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Children not allowed
Minimum guest age is 18
EarthCheck
Caters to adults only
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Cashless transactions are available
- Essential workers only - NO
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- No shows require payment in full, including taxes and service fee.
Minimal age
Optional fees
- Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Garden
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
On private beach
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Designated smoking areas
Number of restaurants - 12
Conference space size (feet) - 104410
Conference space size (meters) - 9700
Number of meeting rooms - 4
Number of outdoor pools - 6
Number of hot tubs - 1
Snack bar/deli
Turkish bath/Hammam
Fitness classes on site
Fishing on site
Kayaking on site
Pilates classes on site
Sailing on site
Scuba diving on site
Yoga classes/instruction on site
Free self parking
Rooftop terrace
Number of bars/lounges - 12
Number of poolside bars - 1
Number of beach bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Free pool cabanas
24-hour fitness facilities
Beach volleyball on site
Couples/private dining
Vegetable garden
Proposal/romance packages available
Banquet hall
Renewable energy source - wind
Eco-friendly cleaning products used
Grey water recycling system
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Vegetarian breakfast available
Humane animal treatment
Guest education on local ecosystems and culture
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic straws
Biodegradable/compostable straws
Reusable tableware only
Water-efficient showers only
Water-efficient toilets only
No accessible shuttle
Accessible airport shuttle
Registration desk height (inches) - 43
Registration desk height (centimeters) - 110
Elevator door width (inches) - 39
Elevator door width (centimeters) - 100