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26 May 2025
Monday
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27 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at En Casa de Luis in Baños de Agua Santa, you'll be within a 15-minute walk of El Refugio Spa Garden and The Magic Village. This hotel is 1.1 mi (1.8 km) from Caverna Sigsi Huayco and 1.2 mi (1.9 km) from Church of the Virgin of the Holy Water. Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Noise-free rooms not guaranteed

Professional property host/manager

Only dogs are allowed

Service animals are allowed

Check-in from: 1:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Accessible facilities

Other

Coffee/tea in common areas

Laundry facilities

Garden

Free breakfast

Front desk (limited hours)

Number of restaurants - 1

Number of coffee shops/cafes - 1

Garage

Off-street parking

Wheelchair accessible (may have limitations)

Hotel reviews

9.8
Exceptional7 Verified Reviews
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Cleanliness10/10
Service10/10
Comfort10/10
Condition9.8/10
Amenities8.0/10
10/10
Exceptional
Jodean, 28 Oct 2020
hotel-logo-v2.pngTraveller

Lovely, private, comfortable, homey, spotless

Beautiful property. This guesthouse feels like a beautiful home. Located in a gated property of El Refugio (one of the top spas in Banos). It is a short distance from town - quick can ride. Not walkable but that makes it nice and quiet. Lovely cooked to order breakfast, good WiFi, lovely sitting areas. A little hard to find - don’t use google maps! Look for El Refugio spa instead. Miguel and Jose and another female staff took great care of us.

10/10
Exceptional
Verified traveler, 28 Feb 2020
expedia-logo-v2.pngTraveller

Excellent, god place, nice rooms, we have a free upgrade...

10/10
Exceptional
Verified traveler, 14 Aug 2021
expedia-logo-v2.pngTraveller

Todo estuvo excelente

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