Emerald Bay Hotel & Spa Nha Trang
8.6

Excellent

35 Guest reviews

8.6
Excellent
35 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service9.2/10
Comfort8.8/10
Condition8.8/10
Amenities8.4/10

100/8C/T25 Tran Phu Street, Nha Trang, Vietnam. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
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See map

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Hotel Description

With a stay at Emerald Bay Hotel & Spa Nha Trang in Nha Trang (Tran Phu Beach), you'll be within a 10-minute walk of Nha Trang Night Market and April 2 Square. This beach hotel is 0.4 mi (0.6 km) from Louisiane Brewhouse and 0.6 mi (0.9 km) from Tram Huong Tower. Make yourself at home in one of the 235 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 12:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately VND 200000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 1400000 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Russian

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Concierge services

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Children's pool

Safe-deposit box at front desk

Spa services on site

24-hour front desk

Business center

Meeting rooms

Designated smoking areas

Number of restaurants - 1

24-hour business center

Number of indoor pools - 1

Parking (limited spaces)

Free self parking

Number of bars/lounges - 1

Pool sun loungers

24-hour fitness facilities

Terrace

Banquet hall

Visual alarms in hallways

Wheelchairs available on site

Wheelchair accessible – no

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

8.6
Excellent35 Verified Reviews
warning-sign.svg
Cleanliness9.2/10
Service9.2/10
Comfort8.8/10
Condition8.8/10
Amenities8.4/10
10/10
Exceptional
P A, 21 Apr 2025
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Ticked all my Boxes!

Excellent, central, value hotel, new in 2018, so all facilities tip-top. Across from the beach, where they have a small private area. The staff were very friendly and professional and gave me exactly the room I’d requested. The breakfast buffet was amazing with most foods you could possibly desire, both Western, Asian a particularly good for vegetarians. I’d recommend leaving breakfast later rather than earlier though to avoid the hordes. Would certainly book again when in Nha Trang.

10/10
Exceptional
Hanh, 18 Apr 2025
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Love it

6/10
Fair
Tac, 17 Apr 2025
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I don’t have any complaining but hotel supposed to be 5 stars when I booked but this is downgraded hotel,odors smell. It’s in alley and I feel like this hotel should be 3 instead of 5 stars.

6/10
Fair
Alison, 15 Apr 2025
expedia-logo-v2.pngTraveller

This is not a 5 star hotel, even by Vietnam standard. The rooms are clean but the public areas are very worn - the hallways are dirty, stairs worn and so on. It is also down an alleyway from the beach road, which is not welcoming. Give this one a miss, even at this price.

6/10
Fair
Christine, 20 Mar 2025
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No hot water

10/10
Exceptional
Kevin, 16 Mar 2025
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This was a last minute trip. I was very surprised for the money $26/rm. This is a $75/$100 /RM in HCM. I would stay here again.

10/10
Exceptional
Richard, 08 Mar 2025
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Great value, staff excellent, room & bed very comfortable.

10/10
Exceptional
Linh, 03 Feb 2025
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Would like to come back

10/10
Exceptional
Thomas, 23 Jan 2025
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Lovely place for family. Highly recommend

10/10
Exceptional
Thomas, 23 Jan 2025
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Lovely hotel with great buffet breakfast. Would highly recommend for families.

10/10
Exceptional
dung, 02 Jan 2025
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Room was very nice and clean; the breakfast buffet was very good...Service staff were very friendly especially Uyen the server she was very nice and helpful ... Thanks Uyen !!! The front desk staff were also very nice and friendly...Definitely I will be back when I am in town...

8/10
Excellent
William, 22 Dec 2024
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It's on the second row behind the front row on a barrow allyway.

8/10
Excellent
Lan, 29 Nov 2024
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Nice staff...cute Hotel

10/10
Exceptional
garry, 11 Nov 2024
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Everything fantastic. I will come back again.

6/10
Fair
Christine, 02 Oct 2024
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Hidden location, slow internet, breakfast is not quality. Everything else is ok.

6/10
Fair
Le, 12 Aug 2024
hotel-logo-v2.pngTraveller

This is a 4-5 star hotel Vietnam rating not the international 4-5 star of the hotel. It’s not as clean as I expected. Breakfast was ok. Overall it’s ok.

4/10
Poor
Chantal, 01 Aug 2024
expedia-logo-v2.pngTraveller

Honestly this is not a 4 star resort. I would put it at 2.5-3 at best. The hotel is horribly understaffed. While the staff there are very hard workers, are polite and try their best to make your stay pleasant, management needs to hire more. The hallways are dirty, rooms were only half cleaned, it’s very loud, front entrance steps were very slippery, and it smelled like cigarette smoke through the hallways. Check in took so long because of the amount of people checking in at the same. Elevators are quite slow, especially during peak hours. The breakfast buffet had a good selection, but if you weren’t there early you didn’t get fresh food or a seat to sit in. The workout room only has one treadmill and is connected to the kids play area so it is very loud. Just a warning to anyone going, this hotel is actually at the end of the beach area. It is not beachfront and you have to walk through an alley to reach it. The map on Expedia is incorrect and it is quite a walk to get to any of the main areas up the road. The room itself was nice, but small. The city views are lovely. Overall, I would not stay here again. I suggest spending a bit more and getting something better. If you’re booking this for the price point, keep in mind you get what you pay for.

10/10
Exceptional
caroline, 17 Jun 2024
expedia-logo-v2.pngTraveller

A hidden gem- the rooms were clean and modern. Excellent and friendly service from hotel staff. Delicious good quality free breakfast. Conveniently located. Overall, great place to stay. We got the adjoining room for two adults and 2 kids.

10/10
Exceptional
Zhikang, 07 Jun 2024
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Good facility with swimming pool and gym. walking distance to beach and other restaurants.

10/10
Exceptional
Sonny, 17 May 2024
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Good place

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